ATEN ALTUSEN KH1516 User Manual

ATEN ALTUSEN KH1516 User Manual

Cat 5 high-density kvm switch
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Cat 5 High-Density KVM Switch
KH1508 / KH1516
User Manual
www.aten.com

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  • Page 1 Cat 5 High-Density KVM Switch KH1508 / KH1516 User Manual www.aten.com...
  • Page 2: Fcc Information

    KH1508 / KH1516 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
  • Page 3: User Notice

    KH1508 / KH1516 User Manual User Notice All information, documentation, and specifications contained in this manual are subject to change without prior notification by the manufacturer. The manufacturer makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties as to merchantability or fitness for any particular purpose.
  • Page 4: Safety Instructions

    KH1508 / KH1516 User Manual Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 5 Position system cables and power cables carefully; Be sure that nothing rests on any cables. When connecting or disconnecting power to hot pluggable power supplies, observe the following guidelines: Install the power supply before connecting the power cable to the power supply.
  • Page 6: Rack Mounting

    KH1508 / KH1516 User Manual Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.
  • Page 7: Package Contents

    Package Contents The KH1508 / KH1516 package consists of: 1 KH1508 or KH1516 Cat 5 High-Density KVM Switch 1 Firmware Upgrade Cable 1 Power Cord 1 Rack Mount Kit 1 Foot Pad Set (4 pcs.) 1 User Manual* 1 Quick Start Guide 1 Registration Card Check to make sure that all of the components are present and in good order.
  • Page 8: Table Of Contents

    KH1508 / KH1516 User Manual Contents FCC Information ..........ii RoHS .
  • Page 9 Chapter 3. Basic Operation Port Selection ..........17 Manual.
  • Page 10 KH1508 / KH1516 User Manual Chapter 7. Firmware Upgrade KH1508 / KH1516 Upgrade ........43 Introduction .
  • Page 11: About This Manual

    KH1508 / KH1516 User Manual About This Manual This User Manual is provided to help you get the most from your KH1508 / KH1516 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.
  • Page 12: Conventions

    KH1508 / KH1516 User Manual Conventions This manual uses the following conventions: Monospaced Indicates text that you should key in. Indicates keys you should press. For example, [Enter] means to press the Enter key. If keys need to be chorded, they appear together in the same bracket with a plus sign between them: [Ctrl+Alt].
  • Page 13: Altusen Information

    ALTUSEN Information Technical Support North America Technical Phone Support International Technical Phone Support Email Support Online Support Troubleshooting Documentation Software Updates Getting Help For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a problem, please have the following information ready beforehand: Product model number, serial number, and date of purchase.
  • Page 14: Product Information

    KH1508 / KH1516 User Manual Product Information For information about all of ALTUSEN's products and how they can help you connect without limits, visit ALTUSEN on the web or contact an ALTUSEN Authorized Reseller. In the United States of America, call: 866-ALTUSEN (258-8736) In Canada and South America, call: 949-453-8885 In all other locations, call: 886-2-8692-6789 Visit ALTUSEN on the web at http://www.aten.com for a list of locations...
  • Page 15: Chapter 1. Introduction

    Chapter 1 Introduction Overview The KH1508 / KH1516 KVM Switches are control units that allow access to multiple computers from a single KVM (keyboard, monitor, and mouse) console. A single KH1508 / KH1516 can control up to 8 / 16 computers. As many as 31 additional KH1508 / KH1516 switches can be daisy chained from the original unit, so that up to 512 computers can all be controlled from the original KVM console.
  • Page 16 KH1508 / KH1516 User Manual Access to any computer on the installation is easily accomplished--either by pressing front panel port selection switches; entering hotkey combinations from the keyboard; or by means of a powerful menu driven OSD (On Screen Display) system. A convenient Auto Scan function also permits automatic scanning and one-by-one monitoring of the activities of selected computers.
  • Page 17: Features

    Chapter 1. Introduction Features A single console controls up to 8 (KH1508) or 16 (KH1516) computers Dedicated chain ports - daisy chain up to 31 additional units - control up to 512 computers from a single console Extends the distance between computers and switch - up to 30m (100') for resolutions of 1600 x 1200 @ 60Hz;...
  • Page 18: Requirements

    KH1508 / KH1516 User Manual Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A PS/2 style mouse A PS/2 style keyboard Computers The following equipment must be installed on the computers that connect to the KH1508 or KH1516's KVM ports: A VGA, SVGA or Multisync port A Type A USB port and USB host controller (for USB KVM Adapter...
  • Page 19: Operating Systems

    Operating Systems DOS: 6.2 and higher Windows: Win 95 and higher Linux: Red Hat 6.0 and higher Mandrake/Mandriva 9.0 and higher SUSE 8.2 and higher Free BSD 3,51 and higher Netware 5.0 and higher OS/2 AIX 4.3 and higher Sun Solaris 8 and higher Chapter 1.
  • Page 20: Components

    KH1508 / KH1516 User Manual Components Front View KH1508 1&2 KH1516 1&2...
  • Page 21 Compo- nent Port Press a switch to give the KVM focus to the computer attached Selection to its corresponding port. Switches Simultaneously pressing Buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset. Simultaneously pressing Buttons 7 and 8 starts Auto Scan Mode. Port LEDs The Port LEDs are built into the Port Selection Switches.
  • Page 22: Rear View

    KH1508 / KH1516 User Manual Rear View KH1508 KH1516 Component Power Socket Power Switch Daisy Chain When Daisy Chaining Units (see Daisy Chaining, page 15), Ports the daisy chain cables plug in here. The port on the left is the Chain In port;...
  • Page 23: Hardware Setup

    Overview For convenience and flexibility that allows mixing the PS/2, USB, and serial device interfaces, as well as multiple platforms, the KH1508 / KH1516's design utilizes KVM Adapter Cables (CPU Modules), that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on page 13).
  • Page 24: Stacking And Rack Mounting

    KH1508 / KH1516 User Manual Stacking and Rack Mounting The KH1508 / KH1516 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method. Stacking The KH1508 / KH1516 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.
  • Page 25: Rack Mounting

    Rack Mounting The KH1508 / KH1516 can be mounted in a 19" (1U) racks. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1.
  • Page 26: Single Station Installation

    KH1508 / KH1516 User Manual Single Station Installation In a Single Stage installation, there are no additional KVM switches cascaded down from the KH1508 / KH1516. To set up a single stage installation, refer to the installation diagrams starting on page 13 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.
  • Page 27: Single Stage Installation Diagram

    Chapter 2. Hardware Setup Single Stage Installation Diagram...
  • Page 28: Kvm Adapter Cable Installation Diagrams

    KH1508 / KH1516 User Manual KVM Adapter Cable Installation Diagrams KA9520 KA9131 KA9570 KA9140 SERIAL TERMINAL KA9130...
  • Page 29: Daisy Chaining

    Daisy Chaining To control even more computers, up to 31 additional KH1508 / KH1516 KVM switches can be cascaded from the KVM ports of the KH1508 or KH1516. As many as 512 computers can be controlled from a single console in a complete installation.
  • Page 30: Daisy Chain Installation Diagram

    KH1508 / KH1516 User Manual b) Power on each station on the installation in turn (Second Station, then Third Station, etc.). In each case, wait for the Station ID to be ascertained and displayed before powering on the next station. c) After all the Stations are up, power on the computers.
  • Page 31: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Port Selection KH1508 / KH1516 installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD, and Hotkey. Manual For manual port selection, simply press the Port Switch that corresponds to the device you wish to access.
  • Page 32: Hot Plugging

    KH1508 / KH1516 User Manual Hot Plugging The KH1508 / KH1516 supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables from their ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed.
  • Page 33: Powering Off And Restarting

    Powering Off and Restarting If it becomes necessary to power off the KH1508 / KH1516, or if the switch loses power and needs to be restarted, before starting it back up you must follow these procedures: 1. Shut down all the computers that are attached to it. Note: You must unplug the power cords of any computers that have the Keyboard Power On function.
  • Page 34 KH1508 / KH1516 User Manual This Page Intentionally Left Blank...
  • Page 35: Osd Operation

    Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap [Scroll Lock] twice. Note: You can optionally change the Hotkey to the Ctrl key, in which case you would tap [Ctrl] twice (see OSD HOTKEY, page 26).
  • Page 36 KH1508 / KH1516 User Manual When you invoke the OSD, a screen similar to the one below appears: F1:GOTO F2:LIST ADMINISTRATOR LIST:ALL SN - PN 01 - 14 01 - 15 01 - 16 02 - 01 02 - 02 02 - 03 02 - 04 02 - 05...
  • Page 37: Osd Navigation

    OSD Navigation To dismiss the menu, and deactivate the OSD, press [Esc]. To Logout, press [F8]. To move up or down through the list one line at a time, use the Up and Down Arrow Keys. If there are more list entries than there is room for on the Main Screen, the screen will scroll.
  • Page 38: Osd Functions

    KH1508 / KH1516 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, rapidly switching to any port; scanning only selected ports; limiting the list of ports you wish to view; designating a port as a Quick View Port; managing port names;...
  • Page 39: F2 List

    F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.
  • Page 40: F3 Set

    KH1508 / KH1516 User Manual F3 SET This function allows the Administrator and each User to set up their own working environment. A separate profile for each is stored by the OSD and is activated according to the Username that is provided during Login. To change a setting: 1.
  • Page 41 (Continued from previous page.) Setting PORT ID Selects how the Port ID is displayed: the Port Number alone DISPLAY (PORT NUMBER); the Port Name alone (PORT NAME); or the MODE Port Number plus the Port Name (PORT NUMBER + PORT NAME).
  • Page 42: F4 Adm

    KH1508 / KH1516 User Manual F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting use the Up and Down Arrow Keys to move the highlight bar to it then press [Enter]. After you select an item, a submenu with further choices appears.
  • Page 43 (Continued from previous page.) Setting EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 44: Set Quick View Ports

    KH1508 / KH1516 User Manual (Continued from previous page.) Setting SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, then press [Enter].
  • Page 45: Reset Station Ids

    (Continued from previous page.) Setting RESET STATION If you change the position of one of the Stations in the daisy chain, the OSD settings will no longer correspond to the new situation. This function directs the OSD to rescan the Station positions of the entire installation and updates the OSD so that the OSD Station information corresponds to the new physical layout.
  • Page 46: F5 Skp

    KH1508 / KH1516 User Manual F5 SKP Pressing [F5] invokes Skip (SKP) Mode. This function enables you to easily skip backward or forward - switching the console focus from the currently active computer port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 26).
  • Page 47: F7 Scan

    F7 SCAN Pressing [F7] invokes Auto Scan Mode. This function allows you to automatically switch among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see page 26).
  • Page 48: F8 Lout

    KH1508 / KH1516 User Manual F8 LOUT Pressing [F8] logs you out of OSD control of the computers, and blanks the Console screen. This is different from simply pressing [Esc] when you are at the Main Screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
  • Page 49: Chapter 5. Hotkey Operation

    Hotkey Port Control Hotkey Port Control allows you to provide KVM focus to a particular computer directly from the keyboard. The KH1508 / KH1516 provides the following Hotkey Port Control features: Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode All Hotkey operations begin by invoking Hotkey Mode.
  • Page 50: Selecting The Active Port

    KH1508 / KH1516 User Manual Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering, page 19). You can directly access any computer on the installation with a Hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.
  • Page 51: Invoking Auto Scan

    Invoking Auto Scan To start Auto Scanning, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see page 35). 2. Press [A]. After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P.
  • Page 52: Skip Mode

    KH1508 / KH1516 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.
  • Page 53: Hotkey Beeper Control

    Hotkey Beeper Control The Beeper (see ACTIVATE BEEPER, page 29) can be Hotkey toggled On and Off. To toggle the Beeper, key in the following Hotkey combination: 1. Invoke Hotkey Mode (see page 35). 2. Press [B] After you press B, the Beeper toggles On or Off. The Command Line displays Beeper On or Beeper Off for one second;...
  • Page 54 KH1508 / KH1516 User Manual This Page Intentionally Left Blank...
  • Page 55: Chapter 6. Keyboard Emulation

    Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard [Shift] [Ctrl] [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt] [Print Screen] [Scroll Lock] [Enter] [Backspace]...
  • Page 56: Sun Keyboard

    KH1508 / KH1516 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard [Ctrl] [T] [Ctrl] [F2]...
  • Page 57: Chapter 7. Firmware Upgrade

    KH1508 / KH1516 Upgrade Introduction As new firmware revisions become available for the KH1508 / KH1516, new firmware upgrade packages are posted on our web site: http://www.aten.com/support Check the web site regularly to find the latest packages and information relating to them. Before You Begin To prepare for the firmware upgrade, do the following: 1.
  • Page 58: Performing The Upgrade

    KH1508 / KH1516 User Manual Note: On a daisy chained installation, connect the cable to the First Station (Master) unit. The chained stations (Slaves) will receive the upgrade via the daisy chain cables. 4. Shut down all of the computers - but not the Stations - on your KVM installation.
  • Page 59 Chapter 7. Firmware Upgrade 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
  • Page 60 KH1508 / KH1516 User Manual 4. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel:...
  • Page 61: Upgrade Succeeded

    Chapter 7. Firmware Upgrade Upgrade Succeeded: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed: If the upgrade failed to complete successfully a dialog box appears asking if you want to retry.
  • Page 62: Firmware Upgrade Recovery

    KH1508 / KH1516 User Manual Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery: When the unit’s firmware becomes corrupted for some reason and you are unable to operate it. When you invoke Firmware Upgrade Mode (see FIRMWARE UPGRADE, page 31), but decide not to proceed with the upgrade.
  • Page 63: Adapter Cable Upgrade

    Adapter Cable Upgrade Introduction The firmware for the KA9520, KA9570, and KA9130 KVM Adapter Cables can also be upgraded. Check the web site regularly to find the latest packages and information relating to them: http://www.aten.com/support Before You Begin To prepare for the firmware upgrade, do the following: 1.
  • Page 64: Performing The Upgrade

    KH1508 / KH1516 User Manual Performing the Upgrade Starting the Upgrade: To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it.
  • Page 65: Upgrade Succeeded

    Chapter 7. Firmware Upgrade Upgrade Succeeded: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Note: At the completion of the upgrade the KH1508 / KH1516 restarts.
  • Page 66: Firmware Upgrade Recovery

    KH1508 / KH1516 User Manual Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery: When the unit’s firmware becomes corrupted for some reason and you are unable to operate it. When you invoke Adapter Upgrade Mode (see ADAPTER UPGRADE, page 31), but decide not to proceed with the upgrade.
  • Page 67: Appendix

    Connection Tables The following table indicates the relationship between the number of KH1508 / KH1516 units and the number of computers that they control KH1508 Computers 1 - 8 9 - 16 17 - 24 25 - 32 33 - 40 41 - 48 49- 56 57 - 64...
  • Page 68: Osd Factory Default Settings

    KH1508 / KH1516 User Manual OSD Factory Default Settings Setting OSD Hotkey Port ID Display Position Port ID Display Duration Port ID Display Mode Scan Duration Scan/Skip Mode Screen Blanker Hotkey Command Mode Set Logout Timeout Restore Default Values Clear the Name List Activate Beeper Set Accessible Ports Firmware Upgrade...
  • Page 69: Specifications

    Specifications Function Computer Direct Connections Max. Port Selection Connectors Console Video Mouse KVM Ports Daisy Chain F/W Upgrade Power Switches Port Selection Reset F/W Upgrade Power LEDs On Line Selected Power Station ID I/P Rating Power Consumption Emulation Keyboard / Mouse Scan Interval Video Environment...
  • Page 70: Administrator Login Failure

    KH1508 / KH1516 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1.
  • Page 71: Troubleshooting

    Troubleshooting Symptom Possible Cause Mouse and/or Improper mouse Keyboard not and/or keyboard responding. reset. All Station IDs Station 1 has display as 01. suddenly lost power. Limited Warranty IN NO EVENT SHALL THE DIRECT VENDOR'S LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM THE DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, DISK OR ITS DOCUMENTATION.
  • Page 72 KH1508 / KH1516 User Manual This Page Intentionally Left Blank...
  • Page 73: Index

    Activate Beeper, 29 Adapter cable installation, 14 ADM, 28 Administrator functions, 28 Administrator Login Failure, 56 ALTUSEN Information, xiii Auto Scanning, 33, 36 Invoking Auto Scan, 37 Pausing Auto Scan, 37 Scan Duration, 27 Setting the Scan Interval, 36 Stopping, 37 Beeper Activate, 29 Hotkey Control, 39...
  • Page 74 KH5108 / KH5116 User Manual Front View, 6 Rear View, 8 KH1516 Front View, 6 Rear View, 8 KVM adapter installation, 14 LEDs Port, 7 Station ID, 7 LIST, 25 Logout, 34 Logout Timeout, 28 LOUT, 34 Factory Default Settings, 54 Functions, 24 Hotkey, 21, 26 Logout, 34...
  • Page 75 Station IDs Reset, 31 Timeout, 28 Troubleshooting, 57 Upgrading the firmware, 43 User Notice, iii Username, 28 Index...

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