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ATEN ALTUSEN KH1508 User Manual

ATEN ALTUSEN KH1508 User Manual

Cat 5 high-density kvm switch
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  • Page 1 Cat 5 High-Density KVM Switch KH1508 / KH1516 User Manual www.aten.com...

  • Page 2: Fcc Information

    KH1508 / KH1516 User Manual FCC Information This is an FCC Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.

  • Page 3: User Information

    KH1508 / KH1516 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://support.aten.com North America ATEN TECH http://www.aten-usa.com/product_registration ATEN NJ http://support.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959...

  • Page 4: Package Contents

    Copyright © 2006 ATEN® International Co., Ltd. Manual Part No. PAPE-0268-2AXG Printing Date:11/2007 Altusen and the Altusen logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 5: Table Of Contents

    KH1508 / KH1516 User Manual Contents FCC Information ..........ii SJ/T 11364-2006.
  • Page 6 KH1508 / KH1516 User Manual Chapter 3. Basic Operation Port Selection ..........17 Manual .
  • Page 7 KH1508 / KH1516 User Manual Chapter 7. Firmware Upgrade KH1508 / KH1516 Upgrade ........45 Introduction .

  • Page 8: About This Manual

    KH1508 / KH1516 User Manual About This Manual This User Manual is provided to help you get the most from your KH1508 / KH1516 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 9: Conventions

    For information about all ALTUSEN products and how they can help you connect without limits, visit ALTUSEN on the Web or contact an ALTUSEN Authorized Reseller. Visit ALTUSEN on the Web for a list of locations and telephone numbers: International http://www.aten.com North America ATEN TECH http://www.aten-usa.com ATEN NJ http://www.aten.com...
  • Page 10 KH1508 / KH1516 User Manual This Page Intentionally Left Blank...

  • Page 11: Chapter 1. Introduction

    512 computers can all be controlled from the original KVM console. Note: Aten ACS1208 / ACS1216 switches can also be installed on a KH1508 / KH1516 daisy chain. A custom ASIC (patent pending) provides an auto-sensing function that recognizes the position of each station on the chain, eliminating the need to manually set the position with DIP switches.
  • Page 12 KH1508 / KH1516 User Manual Access to any computer on the installation is easily accomplished--either by pressing front panel port selection switches; entering hotkey combinations from the keyboard; or by means of a powerful menu driven OSD (On Screen Display) system. A convenient Auto Scan function also permits automatic scanning and one-by-one monitoring of the activities of selected computers.

  • Page 13: Features

    Chapter 1. Introduction Features A single console controls up to 8 (KH1508) or 16 (KH1516) computers Dedicated chain ports - daisy chain up to 31 additional units - control up to 512 computers from a single console Extends the distance between computers and switch - up to 30m (100') for resolutions of 1600 x 1200 @ 60Hz;...

  • Page 14: Requirements

    KH1508 / KH1516 User Manual Requirements Console A VGA, SVGA, or Multisync monitor capable of the highest resolution that you will be using on any computer in the installation. A PS/2 style mouse A PS/2 style keyboard Computers The following equipment must be installed on the computers that connect to the KH1508 or KH1516's KVM ports: A VGA, SVGA or Multisync port A Type A USB port and USB host controller (for USB KVM Adapter...

  • Page 15: Operating Systems

    Chapter 1. Introduction Operating Systems DOS: 6.2 and higher Windows: Win 95 and higher Linux: Red Hat 6.0 and higher Mandrake/Mandriva 9.0 and higher SUSE 8.2 and higher Free BSD 3,51 and higher Netware 5.0 and higher OS/2 AIX 4.3 and higher Sun Solaris 8 and higher...

  • Page 16: Components

    KH1508 / KH1516 User Manual Components Front View KH1508 1&2 KH1516 1&2...
  • Page 17 Chapter 1. Introduction Compo- Description nent Port Press a switch to give the KVM focus to the computer attached Selection to its corresponding port. Switches Simultaneously pressing Buttons 1 and 2 for 3 seconds performs a Keyboard and Mouse Reset. Simultaneously pressing Buttons 7 and 8 starts Auto Scan Mode.

  • Page 18: Rear View

    KH1508 / KH1516 User Manual Rear View KH1508 KH1516 Component Description Power Socket Power Switch Daisy Chain When Daisy Chaining Units (see Daisy Chaining, page 15), Ports the daisy chain cables plug in here. The port on the left is the Chain In port;...

  • Page 19: Chapter 2. Hardware Setup

    Chapter 2 Hardware Setup Overview For convenience and flexibility that allows mixing the PS/2, USB, and serial device interfaces, as well as multiple platforms, the KH1508 / KH1516's design utilizes KVM Adapter Cables (CPU Modules), that serve as intermediaries between the switch and the connected devices (refer to the installation diagram on page 13).

  • Page 20: Stacking And Rack Mounting

    KH1508 / KH1516 User Manual Stacking and Rack Mounting The KH1508 / KH1516 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method. Stacking The KH1508 / KH1516 can be placed on any appropriate level surface that can safely support its weight plus the weight of its attached cables.

  • Page 21: Rack Mounting

    Chapter 2. Hardware Setup Rack Mounting The KH1508 / KH1516 can be mounted in a 19" (1U) racks. The mounting brackets can screw into either the front or the back of the unit so that it can attach to the front or the back of the rack. To rack mount the unit: 1.

  • Page 22: Single Station Installation

    KH1508 / KH1516 User Manual Single Station Installation In a Single Stage installation, there are no additional KVM switches daisy chained down from the KH1508 / KH1516. To set up a single stage installation, refer to the installation diagrams starting on page 13 (the numbers in the diagram correspond with the numbers of the instruction steps), and do the following: 1.

  • Page 23: Single Stage Installation Diagram

    Chapter 2. Hardware Setup Single Stage Installation Diagram...

  • Page 24: Kvm Adapter Cable Installation Diagrams

    KH1508 / KH1516 User Manual KVM Adapter Cable Installation Diagrams KA9520 KA9131 KA9570 KA9140 SERIAL TERMINAL KA9130...

  • Page 25: Daisy Chaining

    As many as 512 computers can be controlled from a single console in a complete installation. Note: Aten ACS1208 / ACS1216 switches can also be installed on a KH1508 / KH1516 daisy chain. Tables showing the relation between the number of computers and the number of KH1508 / KH1516 units needed to control them are provided on page 59.

  • Page 26: Daisy Chain Installation Diagram

    KH1508 / KH1516 User Manual b) Power on each station on the installation in turn (Second Station, then Third Station, etc.). In each case, wait for the Station ID to be ascertained and displayed before powering on the next station. c) After all the Stations are up, power on the computers.

  • Page 27: Chapter 3. Basic Operation

    Chapter 3 Basic Operation Port Selection KH1508 / KH1516 installations provide three methods to obtain instant access to any computer in your installation: Manual, OSD, and Hotkey. Manual For a stand alone switch, or the first stage unit of a daisy chained installation, simply press the Port Switch that corresponds to the device you wish to access.

  • Page 28: Hot Plugging

    KH1508 / KH1516 User Manual Hot Plugging The KH1508 / KH1516 supports hot plugging – components can be removed and added back into the installation by unplugging and replugging their cables from their ports without the need to shut the unit down. In order for hot plugging to work properly, however, the procedures described below must be followed.

  • Page 29: Powering Off And Restarting

    Chapter 3. Basic Operation Powering Off and Restarting If it becomes necessary to power off the KH1508 / KH1516, or if the switch loses power and needs to be restarted, before starting it back up you must follow these procedures: 1.
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  • Page 31: Chapter 4. Osd Operation

    Chapter 4 OSD Operation OSD Overview The On Screen Display (OSD) is a menu driven method to handle computer control and switching operations. All procedures start from the OSD Main Screen. To pop up the Main Screen, tap [Scroll Lock] twice. Note: You can optionally change the Hotkey to the Ctrl key, in which case you would tap [Ctrl] twice (see OSD HOTKEY, page 26).
  • Page 32 KH1508 / KH1516 User Manual When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the Administrator's Main Screen. The User Main Screen does not show the F4 and F6 functions, since these are reserved for the Administrator and can't be accessed by ordinary Users.

  • Page 33: Osd Navigation

    Chapter 4. OSD Operation OSD Navigation To dismiss the menu, and deactivate the OSD, Click the X at the upper right corner of the OSD Window or press Esc. To Logout click F8 or the symbol at the top of the Main Screen, or press [F8].

  • Page 34: Osd Functions

    KH1508 / KH1516 User Manual OSD Functions OSD functions are used to configure and control the OSD. For example, you can rapidly switch to any port, scan selected ports only, limit the list you wish to view, designate a port as a Quick View Port, create or edit a port name, or make OSD setting adjustments.

  • Page 35: F2 List

    Chapter 4. OSD Operation F2 LIST This function lets you broaden or narrow the scope of which ports the OSD displays (lists) on the Main Screen. Many of the OSD functions only operate on the computers currently selected for Listing on the Main Screen with this function.

  • Page 36: F3 Set

    KH1508 / KH1516 User Manual F3 SET This function allows the Administrator and each User to set up an individual working environment. A separate profile for each is stored by the OSD and is activated according to the Username provided during Login. To change a setting: 1.
  • Page 37 Chapter 4. OSD Operation (Continued from previous page.) Setting Function PORT ID Selects how the Port ID is displayed: the Port Number alone (PORT DISPLAY NUMBER); the Port Name alone (PORT NAME); or the Port Number MODE plus the Port Name (PORT NUMBER + PORT NAME). The default is PORT NUMBER + PORT NAME).

  • Page 38: F4 Adm

    KH1508 / KH1516 User Manual F4 ADM F4 is an Administrator only function. It allows the Administrator to configure and control the overall operation of the OSD. To change a setting Double Click it; or use the Up and Down Arrow Keys to move the highlight bar to it, then press [Enter].
  • Page 39 Chapter 4. OSD Operation (Continued from previous page.) Setting Function EDIT PORT To help remember which computer is attached to a particular port, NAMES every port can be given a name. This function allows the Administrator to create, modify, or delete port names. To Edit a port name: 1.
  • Page 40 KH1508 / KH1516 User Manual (F4 ADM continued) Setting Function SET QUICK This function lets the Administrator select which Ports to include as VIEW PORTS Quick View ports. To select/deselect a port as a Quick View Port, use the Navigation Keys to move the highlight bar to it, then press the [Spacebar].
  • Page 41 Chapter 4. OSD Operation (Continued from previous page.) (F4 ADM continued) Setting Function Specifies the operating platform of the computer attached to each port. OPERATING For each port, press the [Spacebar] to cycle through the choices (PC, SYSTEM Mac, Sun, and Other). Repeat until all the ports have been set, then press [Esc].

  • Page 42: F5 Skp

    KH1508 / KH1516 User Manual F5 SKP This function enables you to easily skip backward or forward, switching the console focus from the currently active KVM Port to the previous or next available one. The selection of computers to be available for Skip Mode switching is made with the Scan/Skip Mode setting under the F3 SET function (see page 27).

  • Page 43: F6 Brc

    Chapter 4. OSD Operation F6 BRC F6 is an Administrator only function. When this function is in effect, commands sent from the console are broadcast to all available computers on the installation. This function is particularly useful for operations that need to be performed on multiple computers, such as performing a system wide shutdown, installing or upgrading software, etc.

  • Page 44: F7 Scan

    KH1508 / KH1516 User Manual F7 SCAN This function automatically switches among the available computers at regular intervals so that you can monitor their activity without having to take the trouble of switching manually. The selection of computers to be included for Auto Scanning is made with the Scan/Skip Mode setting under the F3 SET function (see page 27).

  • Page 45: F8 Lout

    Chapter 4. OSD Operation F8 LOUT Clicking the F8 field, or pressing [F8], logs you out of the OSD and blanks the Console screen. This is different from simply deactivating the OSD when you are at the Main Screen by pressing [Esc]. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD Hotkey.
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  • Page 47: Chapter 5. Keyboard Operation

    Chapter 5 Keyboard Operation Keyboard Port Control Keyboard port control allows you to provide KVM focus to a particular computer using hotkey combinations from the keyboard. The KH1508 / KH1516 provides the following hotkey port control features: Selecting the Active Port Auto Scanning Skip Mode Switching Invoking Hotkey Mode...

  • Page 48: Selecting The Active Port

    KH1508 / KH1516 User Manual Selecting the Active Port Each Computer Port is assigned a Port ID (see Port ID Numbering, page 19). You can directly access any computer on the installation with a hotkey combination that specifies the Port ID of the Computer Port that the computer is connected to.

  • Page 49: Invoking Auto Scan

    Chapter 5. Keyboard Operation Invoking Auto Scan To start Auto Scanning, key in the following hotkey combination: 1. Invoke Hotkey Mode (see page 37). 2. Press [A]. After you press A, you automatically exit Hotkey Mode, and enter Auto Scan Mode, and Auto Scanning begins. While you are in Auto Scan Mode, you can pause the scanning in order to keep the focus on a particular computer by pressing P.

  • Page 50: Skip Mode

    KH1508 / KH1516 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long or as little as you like - as opposed to Auto Scanning, which automatically switches after a fixed interval.

  • Page 51: Hotkey Beeper Control

    Chapter 5. Keyboard Operation Hotkey Beeper Control The Beeper (see ACTIVATE BEEPER, page 29) can be hotkey toggled On and Off. To toggle the Beeper, key in the following hotkey combination: 1. Invoke Hotkey Mode (see page 37). 2. Press [B] After you press B, the Beeper toggles On or Off.

  • Page 52: Hotkey Summary Table

    KH1508 / KH1516 User Manual Hotkey Summary Table [Num Lock] + [-] [Port ID] [Enter] or Switches access to the computer that [Ctrl] + [F12] [Port ID] [Enter] corresponds to that Port ID. [Num Lock] + [-] [A] or Invokes Auto Scan Mode. [Ctrl] + [F12] [A] When in Auto Scan Mode, it pauses Auto Scanning.

  • Page 53: Chapter 6. Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 54: Sun Keyboard

    KH1508 / KH1516 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below. PC Keyboard Sun Keyboard [Ctrl] [T]...

  • Page 55: Kh1508 / Kh1516 Upgrade

    Chapter 7 Firmware Upgrade KH1508 / KH1516 Upgrade Introduction As new firmware revisions become available for the KH1508 / KH1516, new firmware upgrade packages are posted on our web site. Check the web site regularly to find the latest packages and information relating to them. Before You Begin To prepare for the firmware upgrade, do the following: 1.

  • Page 56: Performing The Upgrade

    KH1508 / KH1516 User Manual Note: On a daisy chained installation, connect the cable to the First Station (Master) unit. The chained stations (Slaves) will receive the upgrade via the daisy chain cables. 4. Shut down all of the computers - but not the Stations - on your KVM installation.
  • Page 57 Chapter 7. Firmware Upgrade 3. Click Next to continue. The Firmware Upgrade Utility main screen appears: The Utility inspects your installation. All the devices capable of being upgraded by the package are listed in the Device List panel.
  • Page 58 KH1508 / KH1516 User Manual 4. After you have made your selection(s), Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to Continue or Cancel:...

  • Page 59: Upgrade Succeeded

    Chapter 7. Firmware Upgrade Upgrade Succeeded: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Upgrade Failed: If the upgrade failed to complete successfully a dialog box appears asking if you want to retry.

  • Page 60: Firmware Upgrade Recovery

    KH1508 / KH1516 User Manual Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery: When the unit’s firmware becomes corrupted for some reason and you are unable to operate it. When you invoke Firmware Upgrade Mode (see FIRMWARE UPGRADE, page 31), but decide not to proceed with the upgrade.

  • Page 61: Adapter Cable Upgrade

    Chapter 7. Firmware Upgrade Adapter Cable Upgrade Introduction The firmware for the KA9520, KA9570, and KA9130 KVM Adapter Cables can also be upgraded. Check the web site regularly to find the latest packages and information relating to them. Note: 1. A single upgrade package contains the upgrade files for all three KVM Adapter Cables.

  • Page 62: Performing The Upgrade

    KH1508 / KH1516 User Manual Performing the Upgrade Starting the Upgrade: To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon, or by opening a command line and keying in the full path to it.

  • Page 63: Upgrade Succeeded

    Chapter 7. Firmware Upgrade Upgrade Succeeded: After the upgrade has completed, a screen appears to inform you that the procedure was successful: Click Finish to close the Firmware Upgrade Utility. Note: At the completion of the upgrade the KH1508 / KH1516 restarts.

  • Page 64: Firmware Upgrade Recovery

    KH1508 / KH1516 User Manual Firmware Upgrade Recovery There are basically four conditions that call for firmware upgrade recovery: When the unit’s firmware becomes corrupted for some reason and you are unable to operate it. When you invoke Adapter Upgrade Mode (see ADAPTER UPGRADE, page 31), but decide not to proceed with the upgrade.

  • Page 65: Appendix

    Appendix Safety Instructions General Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result. Do not use the device near water.
  • Page 66 KH1508 / KH1516 User Manual (Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 67: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 68: Technical Support

    Online Technical Support http://support.aten.com Support Troubleshooting http://www.aten.com Documentation Software Updates Telephone Support 886-2-8692-6959 North America Email Support ATEN TECH support@aten-usa.com ATEN NJ sales@aten.com Online Technical Support ATEN TECH http://www.aten-usa.com/support Support ATEN NJ http://support.aten.com Troubleshooting ATEN TECH http://www.aten-usa.com Documentation ATEN NJ http://www.aten.com...

  • Page 69: Connection Tables

    Appendix Connection Tables The following table indicates the relationship between the number of KH1508 / KH1516 units and the number of computers that they control KH1508 Computers Computers Computers Computers 1 - 8 65 - 72 129 - 136 193 - 200 9 - 16 73 - 80 137 - 144...

  • Page 70: Osd Factory Default Settings

    KH1508 / KH1516 User Manual OSD Factory Default Settings The factory default settings are as follows: Setting Default OSD Hotkey [Scroll Lock] [Scroll Lock] Port ID Display Position Upper Left Corner Port ID Display Duration 3 Seconds Port ID Display Mode The Port Number plus the Port Name Scan Duration 5 Seconds...

  • Page 71: Specifications

    Appendix Specifications Function KH1508 KH1516 Computer Direct Connections Max. 256 (via Daisy Chain) 512 (via Daisy Chain) Port Selection OSD (On Screen Display); Hotkeys Pushbutton Switches Connectors Console 1 x 6-pin Mini-DIN F (Purple) Video 1 x HDB-15 F Mouse 1 x 6-pin Mini-DIN F (Green) KVM Ports 8 x RJ-45...

  • Page 72: Administrator Login Failure

    KH1508 / KH1516 User Manual Administrator Login Failure If you are unable to perform an Administrator login (because the Username and Password information has become corrupted or you have forgotten it, for example) you can clear the login information with the following procedure: 1.

  • Page 73: Troubleshooting

    Appendix Troubleshooting Symptom Action Mouse and/or Keyboard not The mouse and/or keyboard need to be reset. responding. Unplug the cable(s) from the console port(s), then plug it (them) back in. All Station IDs display as 01. Station 1 suddenly lost its power. Wait a few seconds for the system to reinitialize the station sequence and display the proper IDs.

  • Page 74: User Manual Corrections

    F7:SCAN F2:LIST F4:ADM F8:LOUT ADMINISTRATOR LIST:ALL SN - PN NAME 01 - 14 ATEN INTL.CO. 1 01 - 15 ATEN INTL.CO. 2 01 - 16 ATEN INTL.CO. 3 02 - 01 FAX SERVER 1 02 - 02 FAX SERVER 2...

  • Page 75: Limited Warranty

    Appendix Limited Warranty ALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's support department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests can not be processed without the original proof of purchase.
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  • Page 77 Index Stations, 18 Hotkey Adapter cable installation, 14 Beeper Control, 41 Administrator Login Failure, 62 Port Control, 37 Auto Scanning, 27, 38 Selecting the Active Port, 38 Invoking Auto Scan, 39 Summary Table, 42 Pausing Auto Scan, 39 Hotkey Mode Setting the Scan Interval, 38 auto scanning, 38 Stopping, 39...
  • Page 78 KH5108 / KH5116 User Manual Reset Switch, 7 Factory Default Settings, 60 RoHS, ii Functions, 24 Hotkey, 21 Main Screen Headings, 23 Safety Instructions Navigation, 23 General, 55 Overview, 21 Rack Mounting, 57 Password, 21 Scan Duration, 27 Selecting the Active Port, 38 Setting the Auto Scan Interval, 27, Password, 21 Setting the Scan Interval, 27...

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