Fujitsu SPARC ENTERPRISE M9000 Service Manual page 68

Diagnostic Method Flow Chart
FIGURE 2-14
Check /var/adm/messages
Solaris OS
on
FMA message?
YES
Execute to display fault
fmadm
information
Message ID
available?
YES
Enter Message ID in
http://sun.com/msg/
refer to fault information
Trouble
resolved?
2-22 SPARC Enterprise M8000/M9000 Servers Service Manual • June 2010
OS panic occurred or there's an
error on performance
e-mail sent or not by
XSCF mail function?
Check OS console and XSCF
console for error information displayed
NO
Is there error message
on XSCF console?
NO
NO
to
NO
YES
Start
NO
Execute
on XSCF to display the fault
information
YES
Write down the displayed fault
information
Collect information about your
server
Contact service engineer
YES
YES
showlogs or fmadm
Use fmadm ?
NO
End