Step
Questions and Actions
7
1.
Is the incomplete image transfer on the left
and right sides of the print, but fine through
the center?
2.
This indicates incomplete transfix cam
rotation. Check for a damaged transfix cam
roller or a malfunction of the process drive,
replace any defective parts.
3.
Did this correct the problem?
8
1.
Using service diagnostics, verify the paper
preheater temperature is within normal
operating range.
2.
Replace the paper preheater if necessary.
Ink Smears on First Printed Side of Duplex Print
Step
Questions and Actions
1
1.
Clean or replace the paper release blade.
2.
Did this correct the problem?
2
1.
Inspect the duplex paper path for
obstructions, contamination, debris, or
damage.
2.
Clean or replace defective parts.
3.
Did this correct the problem?
3
1.
Run the
the system control panel.
2.
Did this correct the problem?
5-30
Preheater temperature is too high.
s2424-087
Remove Print Smears
Complete.
Complete.
Complete.
Complete.
routine from
Complete.
WorkCentre C2424 Service Manual
Yes
No
Go to Step 8.
Replace the
transfix load
assembly and
transfix load
arm.
Yes
No
Go to Step 2.
Go to Step 3.
Go to Step 4.