Xerox C2424 - WorkCentre Color Solid Ink Service Manual page 111

Troubleshooting Procedure (Continued)
Step Questions and Actions
4 1. Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
6 1. Use service diagnostics to run the Tilt Axis
Drive test.
2. Did the test fail?
7 1. Use service diagnostics to run the Process
Motor test.
2. Did the test fail?
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch test.
2. Did the test fail?
9
1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive Test.
3. Did the test fail?
10 1. Use service diagnostics to run the Load
Maintenance Clutch test.
2. Did the test fail?
7,0XX.6x Errors - Program Faults
a. Reset NVRAM and retest.
b.
Ensure ground integrity for the system (see "Ensuring Ground Integrity" on
page 4-73).
Error Messages and Codes
Yes
Complete. Go to Step 5.
Go to Step 6. Set the headtilt
gear.
Replace the Go to Step 7.
process
gearbox.
Replace the Go to Step 8.
process motor.
Replace the Go to Step 9.
wiper drive
clutch.
Go to Step 10. Replace the
exit module
assembly.
Inspect the maintenance drive
system, replace any defective
parts.
No
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