Monitoring Agents - NEC Express5800 series User Manual

24 Using the NEC ESMPRO Manager

Monitoring Agents

After creating the network map, registering Agent icons, and establishing communications, the NEC
ESMPRO Manager automatically monitors the Agent status at specific intervals.
When the Manager detects a faulty Agent, the icon color changes according to the type of fault.
Default colors are:
Color State
Green Normal
Yellow Warning
Red Error
Gray Unknown
If the Agent status is red or yellow, use the DataViewer and AlertViewer to determine the problem.
You can change the fault indicators by selecting Fault Indicators from the Customize selections
under the Options Menu. A screen similar to the following appears.
When a fault occurs in the agent managed by the remote manager, the background color of the rmap
icon changes into the color indicating the condition, but it will turn back to the color showing
normal condition after a period of time (30 seconds is the default).
Table 3-1 Agent Status
Description
All Agent components are operating normally.
A minor error occurred in an Agent component.
A major error occurred in an Agent component.
The Agent cannot be monitored or identified because the Agent is not
started, the Agent software is not set up, or the server is down.