NEC Express5800 series User Manual page 104

98 Notes
For Windows Server 2003 and Windows Server 2003 R2, however, upgrade the NEC
ESMPRO Manager to this version first, and then upgrade the operating system. Doing so
allows you to go on using the NEC ESMPRO Manager.
If the Web component has been installed in this case, you may not use it because the
World Wide Web Publishing Service is disabled. In such a case, start up IIS (Internet
Information Service) Manager on a Web server, and then start Default Web Site (Stopped).
About the alert message in AlertViewer
18.
In the AlertViewer, the alert message containing characters other than English (e.g.
Chinese) cannot be displayed correctly. Therefore, keep in mind that even if the alert
message which contains those characters is watched and notified by the event log
monitoring function of NEC ESMPRO Agent, it cannot be checked in the AlertViewer.
Maps to be specified at autodiscovery
19.
After you execute Autodiscover on the Operation Window, maps may be displayed as if
they were registered infinitely as shown below:
Ex.) My Manager
+ Internet
+ 192.168.1.0
This problem occurs when you execute Autodiscover on maps which were created at
autodiscovery, such as rackmount maps, cluster maps and blade maps. In such a case,
delete the second mapA (marked with (*) in this example) to resolve the situation.
If you re-execute Autodiscover with icons already registered, do not specify maps which
were automatically created at the previous autodiscovery, such as rackmount maps, cluster
maps and blade maps.
AlertViewer shows "unknown server" in the Component column
20.
If a managed server is not registered in the Operation Window, AlertViewer shows
"unknown server" in the Component column.
To show the correct server name in any following alerts, autodiscover the managed server
in the Operation Window.
To autodiscover the managed server, go to Operation Window, Tools, Autodiscover,
Foreground, TCP/IP Hosts. Select the appropriate map (network) in the Autodiscover
dialog box and click [Start].
Note on using NEC ESMPRO Manager on Windows XP
21.
On Windows XP, communication between NEC ESMPRO Manager and NEC ESMPRO
Agent will be interrupted due to the Windows Firewall. Do the following to avoid this
issue:
Setting a Windows Firewall Port
[Problem]
+ mapA
+ mapA .........(*)
+ mapA
: