NEC Express5800 series User Manual page 102

96 Notes
About versions when using Inter-Manager Communication
15.
If you use Inter-Manager Communication between different versions of the NEC
ESMPRO Manager, the following problems may occur.
– The alerts will not be sent to the neighbor manager.
– Part of the information will not be displayed in the DataViewer.
When you use Inter-Manager Communication, in advance, be sure to use same version of
the NEC ESMPRO Manager by performing update installation if needed.
Operations with a user who does not have Administrators privilege
16.
When you log on as a user who belongs to the ESMPRO Users Group but does not have
Administrators privilege, you cannot use the following functions (unless you specified the
default Administrators as the ESMPRO Users Group during installation of NEC ESMPRO
Manager):
– Changing the method of receiving SNMP traps on the Operation Window
– Autodiscovery of DMI agents on the Operation Window
– Report settings of AlertViewer
If you execute any of the above functions by mistake, do the following:
<Changing the method of receiving SNMP traps>
[Problem]
When you restart the system after changing the method of receiving SNMP traps on the
My Manager window displayed by selecting [Options]-[Customize]-[My Manager] in the
Operation Window and clicking [OK], the following problem will occur:
– When you have changed to "Use SNMP Trap Service":
After the system restarts, NVBase System Service is "Starting" for a while and then it
stops. Therefore, the Operation Window will not be able to start.
– When you have changed "Use own method":
NVBase System Service will not be able to receive traps after the system restarts.
[Measure]
1) Log on as a user with Administrators privilege.
2) If NVBase System Service is "Starting", wait for it to stop.
When it stops, manually start NVBase System Service and ESM Alert Service.
* To check the service status and to manually start the services, use [Services] from
Control Panel (Administrative Tools).
3) Restore the method of receiving SNMP traps on the My Manager window in the
Operation Window to the previous status, and click [OK].
4) Open the My Manager window again, change the method of receiving SNMP traps
to one that you want, and click [OK].
5) Restart the system.