Xerox DocuPrint C1618 User Manual page 177

Symptom
(Continued from
Is the port number correct?
previous page)
Cannot connect to
CentreWare
Internet Services
CentreWare
Internet Services
do not work
properly
Unable to check Is the "Status Messenger" or "E-Mail
the status by Printing" running?
e-mail/Cannot use
e-mail printing
Is the POP/SMTP server's IP address
entered correctly?
Are the POP user name and password
entered correctly?
Is the APOP setting correct?
Can your mail address receive mail?
Were commands correctly described
in your e-mail?
Did you include the "#Password"
command at the beginning of your e-
mail?
Did you correctly specify the
password?
Is the POP/SMTP server operating
properly?
Possible Cause
−
6.6 Other Problems
Action
The default port number is "80". Specify
the correct port number.
When CentreWare Internet Services do
not operate properly, refer to the
Network Print Environment User Guide
and follow the procedures therein.
Network Print Environment User Guide
Use the control panel or CentreWare
Internet Services to start up the "Status
Messenger" or "E-Mail Printing" protocol.
Enter the correct value using CentreWare
Internet Services.
Network Print Environment User Guide
Enter the correct value using CentreWare
Internet Services.
Network Print Environment User Guide
Check with your system administrator to
confirm whether the POP server
supports APOP.
Check that your mail address is included
among those that can receive mail.
Network Print Environment User Guide
Enter the commands correctly.
If a password has been set, the
"#Password" command must be
included at the beginning of your e-mail.
Enter the correct password.
Check with your system administrator.
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