Finding the IP Address of Your Printer ......................30 Installation and Setup ..............................31 Installation and Setup Overview ........................31 Selecting a Location for the Printer ....................... 31 Connecting the Printer ............................32 More Information ................................. 45 Xerox VersaLink C400 Color Printer ® ® User Guide...
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® App Gallery Account ....................... 55 Logging in to your Xerox App Gallery Account ..................56 ® Installing or Updating an App from the Xerox ® App Gallery ............... 56 Device ....................................57 Device Overview ..............................57 About ..................................59 Supply Status ................................
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Cleaning the Exterior of the Printer ......................119 Cleaning the Interior ............................119 Adjustments and Maintenance Procedures ...................... 129 Color Registration ............................... 129 Performing a Color Calibration ........................129 Adjusting Paper Registration .......................... 130 Xerox VersaLink C400 Color Printer ® ® User Guide...
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More Information ............................... 167 Specifications Printer Configurations and Options ........................170 Available Configurations ..........................170 Standard Features .............................. 170 Options and Upgrades ............................171 Physical Specifications .............................. 172 Weights and Dimensions ..........................172 Xerox VersaLink C400 Color Printer ® ® User Guide...
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European Union ................................194 Domestic/Household Environment ......................194 Professional/Business Environment ......................194 Collection and Disposal of Equipment and Batteries ................195 Battery Symbol Note ............................195 Battery Removal ..............................195 Other Countries................................196 Xerox VersaLink C400 Color Printer ® ® User Guide...
Environmental, Health, and Safety Contact Information ................18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox VersaLink C400 Color Printer ®...
These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
The printer causes a circuit breaker, fuse, or other safety device to activate. If any of these conditions occur, do the following: Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Xerox VersaLink C400 Color Printer ® ®...
Emergency Turn Off If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: •...
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean the device with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa. WARNING: Do not use aerosol cleaners.
Do not touch the part or area of the printer. Do not expose the drum cartridges to direct sunlight. Do not burn the toner cartridges. Do not burn the waste cartridge. Do not burn the drum cartridges. Xerox VersaLink C400 Color Printer ® ®...
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Do not reload paper previously printed on or used. Do not copy money, revenue stamps, or postage stamps. Printer Symbols For details about all the printer symbols that appear on your printer, refer to the guide at www.xerox.com/office/VLC400docs. Xerox VersaLink C400 Color Printer ®...
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) Europe: +44 1707 353 434 For product safety information in the United States and Canada, go to www.xerox.com/environment.
Accessing the Printer............................... 26 • Introduction to Apps............................... 27 • Information Pages ................................28 • The Embedded Web Server ............................30 • Installation and Setup ..............................31 • More Information ................................45 Xerox VersaLink C400 Color Printer ® ® User Guide...
Front View 1. Tray 1 5. Control Panel 2. Bypass Tray 6. Output Tray 3. Front Door 7. Right- Side Door 4. USB Memory Port 8. Tray 2, Optional 550-Sheet Feeder Xerox VersaLink C400 Color Printer ® ® User Guide...
2. Transfer Roller 8. USB Port, Type A 3. Fuser 9. USB Port, Type B 4. Power Connector 10. Ethernet Port 5. Rear Door 11. Foreign Device Interface Connector 6. Left Side Cover Xerox VersaLink C400 Color Printer ® ® User Guide...
Displays errors and warnings. • Provides the Power/Wake button used for powering on or off the printer. This button also supports the power-saver modes, and blinks to indicate the power status of the printer. Xerox VersaLink C400 Color Printer ®...
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When a job is being processed, a Pause icon appears in the notification banner area. To pause the current job, touch the Pause icon. The job pauses with the option to resume or delete the job. Xerox VersaLink C400 Color Printer ®...
When the printer is in Low-Power mode, or Sleep mode, the touch screen is blank and unresponsive. To wake the printer manually, press the Power/Wake button. CAUTION: Do not plug or unplug the power cord while the printer is powered on. Xerox VersaLink C400 Color Printer ®...
5 seconds. A Please Wait message appears as the printer powers down. After 10 seconds, the touch screen goes dark and the Power/Wake button flashes until the printer powers down. CAUTION: Do not unplug the power cord while the printer powers down. Xerox VersaLink C400 Color Printer ® ®...
Type the User Name using the keypad, then touch Enter. If prompted, enter the password, then press Enter. Touch OK. Note: To access each service that is password-protected, repeat steps 3 and 4. Xerox VersaLink C400 Color Printer ® ®...
Introduction to Apps Xerox Apps are a gateway to the features and functions of your device. There are standard Apps that are already installed on the device and that appear on the Home screen. There are also Apps that are installed as standard but are hidden when your device is used for the first time.
At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
Printing the Configuration Report At the printer control panel, press the Home button. Touch Device > About > Information Pages. Touch Configuration Report. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
Touch Device > About > Information Pages. Touch Configuration Report. The IP address appears in the Connectivity section of the Configuration Report for IPv4 or IPv6. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
Routers, network hubs and switches, modems, Ethernet cables, and USB cables are not included with your printer and are purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to the Embedded Web Server.
A wireless network connection is typically faster than USB and allows direct access to the settings of the printer using the Embedded Web Server. Xerox VersaLink C400 Color Printer ®...
Attach the power cord, then plug in the printer and turn it on. Set the network IP printer address, or set up the printer for automatic printer IP detection. For more System Administrator Guide information, refer to the at www.xerox.com/office/VLC400docs. Xerox VersaLink C400 Color Printer ®...
To install the Wireless Network Adapter: Power off the printer. To remove the Wireless Network Adapter Port Cover, press the latch to the left, then pull the cover away from the printer. Xerox VersaLink C400 Color Printer ® ®...
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Removing the Wireless Network Adapter. Power on the printer. System Configure the Wi-Fi Settings. For details about configuring the Wi-Fi settings, refer to the Administrator Guide at www.xerox.com/office/VLC400docs. Removing the Wireless Network Adapter Power off the printer. Xerox VersaLink C400 Color Printer ®...
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CAUTION: Do not use force to pull on the Wireless Network Adapter. If the latch is released properly, the adapter pulls out easily. Pulling on a secured adapter can damage it. Xerox VersaLink C400 Color Printer ®...
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Place the left-side cover into position, then slide it toward the front of the printer. To tighten the cover, turn the bolt to the right. Xerox VersaLink C400 Color Printer ®...
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System Administrator the previous network, reset the wireless settings. For more information, refer to the Guide at www.xerox.com/office/VLC400docs. Connecting to Wi-Fi Direct You can connect to your printer from a Wi-Fi mobile device, such as a tablet, computer, or smart phone, using Wi-Fi Direct.
Security Settings System Administrator Guide For more information on configuring the printer settings, refer to the www.xerox.com/office/VLC400docs. Configuring AirPrint AirPrint is a software feature that allows you to print from wired or wireless Apple iOS-based mobile devices and Mac OS-based devices without the need to install a print driver. AirPrint-enabled printers allow you to print directly from a Mac, an iPhone, iPad, or iPod touch.
Once the printer is registered, the word Registered appears in the printer status. 11. To access the Google Cloud Print feature, in your Google account, click Manage Your Printer. Note: The default printer name appears in this format: Model name (MAC address). Xerox VersaLink C400 Color Printer ®...
30. Software and Documentation disc If the is not available, download the latest drivers from www.xerox.com/office/VLC400drivers. Operating System Requirements • Windows Vista, Windows 7, Windows 8.1, Windows Server 2008, Windows 10, Windows Server 2008 R2, and Windows Server 2012.
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Open Xerox ® Print Drivers 3.xx.x.dmg/.pkg as needed for your printer. To run Xerox ® Print Drivers 3.xx.x.dmg/.pkg, double-click the appropriate file name. When prompted, click Continue. To accept the license agreement, click I Agree.
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From the Print Using drop-down list, choose Select a driver to use. From the printer software list, select the print driver for your printer model. 10. Click Add. For reference: Online Support Assistant at: www.xerox.com/office/VLC400support Xerox VersaLink C400 Color Printer ®...
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Select Add a printer using a TCP/IP address or hostname, then click Next. From the Device type field, select Web Services Device. Enter the printer IP address in the Hostname or IP address field, then click Next. Click Close. Xerox VersaLink C400 Color Printer ®...
You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/VLC400docs Recommended Media List United States: www.xerox.com/rmlna European Union: www.xerox.com/rmleu Technical support information for your printer;...
Customize and Personalize This chapter includes: • Customize and Personalize Overview ........................48 • Customizing or Personalizing the Home Screen ....................49 • Customizing or Personalizing the Apps ........................50 Xerox VersaLink C400 Color Printer ® ® User Guide...
You can configure your personal Home page to hide or show only the Apps you use. Personalization options ensure that the functions displayed meet individual user needs, improving efficiency. Xerox VersaLink C400 Color Printer ®...
Touch and hold the required App. Drag the App to the new location. Release the App. Touch Done. Verify that the Apps appear in the correct location on the Home screen. Xerox VersaLink C400 Color Printer ® ® User Guide...
Touch Enter Preset Name, then to enter a preset name, use the keypad. Touch Next. Select an icon that best suits the preset that you are creating. Touch Done. Note: The preset is stored within the Preset feature. Xerox VersaLink C400 Color Printer ® ® User Guide...
To remove the current App customization settings: At the printer control panel, press the Home button. Touch the App required. Scroll to the bottom, then touch Customize. Touch Remove App Customization. At the prompt, touch OK. Xerox VersaLink C400 Color Printer ® ® User Guide...
For details about Customizing the Home screen and the Apps features, refer to Customize and Personalize on page 47. A range of Apps are available for download and installation from the Xerox App Gallery. These include ® Xerox ®...
If your device is hosted by a local server inside a firewall and a proxy is enabled, set a proxy exception at the device. For further information and instructions on using the Xerox ® App Gallery, refer to the Xerox ®...
Access your email account for the email address that you provided to Xerox App Gallery. Open the Xerox App Gallery Account Request email, then click the URL link for creating an account. Review and accept the Terms of Use. To continue creating an account, click the Agree button.
App Gallery Xerox ® Apps add, extend, or customize the functionality of your device. You can use the Xerox ® Gallery App to browse and install Apps at your device control panel. To install an App from the App Gallery: At the printer control panel, press the Home button.
You can view the status of the paper trays, billing and supplies information, and print information pages. Many Device options can be configured to meet your individual needs. For details about configuring all System Administrator Guide of the Device settings, refer to the at www.xerox.com/office/VLC400docs. Xerox VersaLink C400 Color Printer ®...
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Xerox Apps ® Device Options The following Device options are available: Option Description Language allows you to set the language that appears on the control Language panel display. About The About option provides an overview of your device and its current settings and status.
Xerox Apps ® About The About option provides an overview of your device and its current settings and status. You can access information pages and reports using this option. Information Pages Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
To exit the menu, touch OK. To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs. Xerox VersaLink C400 Color Printer ®...
You can use the Remote Services option in the Embedded Web Server to send error and usage information to the Xerox support team to help them resolve problems quickly. For information about enabling Remote Services and uploading information to Xerox, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs.
Xerox Apps ® Jobs This section includes: • Jobs Overview ..................................62 • Managing Jobs .................................. 62 • Managing Special Job Types ............................63 • Managing Jobs using the Embedded Web Server ....................67 Jobs Overview Use Jobs to view current jobs, print saved, personal, and secure jobs, and view details of completed jobs.
Xerox Apps ® To view, print, or delete saved and secure jobs: At the printer control panel, press the Home button. To view a list of active and completed jobs, touch Jobs. To view a list of specific job types, touch an option.
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For Windows, click Printer Properties. Depending on your application, the title of the button − can vary. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
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Xerox Apps ® To release a Secure Print job: At the printer control panel, press the Home button. Touch Jobs. To view Secure Print jobs, touch Personal & Secure Jobs. Touch your folder. Enter the passcode number, then touch OK.
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For Windows, click Printer Properties. Depending on your application, the title of the − button varies. For Macintosh, in the Print window, click Preview, then select Xerox Features. − For Job Type, select Sample Set. Select any other required printing options.
Xerox Apps ® To release a Sample Set: At the printer control panel, press the Home button. To view available jobs, touch Jobs. Touch the Sample Set job. Note: The Sample Set file description shows the job as Held for Future Printing, and shows the number of remaining copies of the job.
If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLC400docs. Add files to the Document Source Table. − To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
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If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLC400docs. Add files to the Document Source Table. − To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
• Printing Overview ................................72 • Selecting Printing Options ............................73 • Printing From a USB Flash Drive ..........................80 • Printing Features ................................81 • Using Custom Paper Sizes............................. 94 Xerox VersaLink C400 Color Printer ® ® User Guide...
Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh. Select your printer. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox ® Features for Macintosh. The title of the button can vary depending on your application.
• Mobile Printing Options ..............................79 Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting.
In the Printing Preferences window, click a tab, then select the options. To save the settings, click OK. Note: For more information about Windows print driver options, click the Help button (?) in the Printing Preferences window. Xerox VersaLink C400 Color Printer ® ®...
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In the Printing Properties window, click Saved Settings, then click Save As. To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK. Xerox VersaLink C400 Color Printer ®...
To use specific printing options, change the settings before sending the job to the printer. With the document open in your application, click File > Print. Select your printer. In the Print window, click Preview, then select Xerox Features. To see all printing options, click Show Details. Note: Select any other required printing options from the lists.
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Provide a common look and feel across the many different suppliers of UNIX and Linux operating systems. Installing the Xerox Printer Manager ® Before you begin: Ensure that you have root or superuser privileges to install Xerox ® Printer Manager. To install the Xerox Printer Manager: ®...
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® Xerox Support website. Copy the PPD into the CUPS ppd/Xerox folder on your workstation. If you are unsure of the location of the folder, use the Find command to locate the PPD files. Follow the instructions that are included with the PPD.
Wireless devices must join the same wireless network as the printer. • The name and location of your printer appears in a list of Mopria-enabled printers on connected devices. To print using Mopria, follow the directions provided with your mobile device. Xerox VersaLink C400 Color Printer ® ®...
If this feature does not appear, enable the feature or contact the system administrator. System Administrator Guide For details, refer to the at www.xerox.com/office/VLC400docs. Add files to the Document Source Table. To print a group of print-ready files, for the USB drive or folder, touch the Select All icon.
To delete the print job, touch Delete. At the prompt, touch Delete. Note: If you do not make a selection within 60 seconds, the job automatically resumes. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
For Windows, click Printer Properties. Depending on your application, the title of the button can vary. − For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Saved Job. Type a job name or select a name from the list, then click OK.
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For Windows, click Printer Properties. Depending on your application, the title of the − button varies. − For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Secure Print. Type the passcode, confirm the passcode, then click OK. Select any other required printing options.
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To print all the jobs in the folder, touch Print All. − − To delete all the jobs in the folder, touch Delete All. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
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For Windows, click Printer Properties. Depending on your application, the title of the button varies. − For Macintosh, in the Print window, click Preview, then select Xerox Features. For Job Type, select Sample Set. Select any other required printing options.
• For Windows, paper options are in the Paper field on the Printing Options tab. • For Macintosh, in the Print window, in Xerox Features, paper options are in the Paper field for Paper/Output. Scaling Scaling reduces or enlarges the original document to match the selected output paper size.
To change your default print driver settings, refer to Setting Default Printing Options for Windows page 74. Print Quality Print-quality modes: • Standard print-quality mode: 600 x 600 dpi • Enhanced print-quality mode: 600 x 600 dpi, 8-bit depth Xerox VersaLink C400 Color Printer ® ® User Guide...
For Macintosh, in the Print window, in Xerox Features, Color Options is on the Paper/Output list. The following options are available: Xerox Black and White: This feature converts all color in the document to black and white or • shades of gray.
For Windows, Booklet Layout is on the Page Layout tab. Page Layout is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Booklet Layout is on the Paper/Output list. Xerox VersaLink C400 Color Printer ®...
• For Windows, the Special Pages tab is on the Document Options tab. • For Macintosh, in the Print window, in Xerox Features, Special Pages is on the Paper/Output drop-down list. Printing Cover Pages A cover page is the first or last page of a document. You can select paper sources for the cover pages that are different from the source used for the body of a document.
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Job Setting: Displays the attributes of the paper for the remainder of the job. • Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox VersaLink C400 Color Printer ® ® User Guide...
− Print on Page 1 Only prints the watermark only on the first page of the document. If you select a picture as a watermark, specify the lightness settings for the image. Click OK. Xerox VersaLink C400 Color Printer ®...
To enable or disable Banner Pages, contact your system administrator, or refer to the Administrator Guide at www.xerox.com/office/VLC400docs. Selecting Job Completion Notification for Windows You can select to be notified when your job finishes printing. A message appears on your computer screen with the name of the job and the name of the printer where it was printed.
When setting the paper size, ensure that you specify the same size as the paper in the tray. Setting the wrong size can cause a printer error. Print driver settings override control panel settings when you print using the print driver software on your computer. Xerox VersaLink C400 Color Printer ®...
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Touch the current size setting, then from the list, touch Custom. In the Custom Paper Size screen, enter the height and width of the new size. To save the setting, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
Paper and Media This chapter includes: • Supported Paper ................................98 • Loading Paper ................................. 102 • Printing on Special Paper ............................110 Xerox VersaLink C400 Color Printer ® ® User Guide...
Recommended Media List (Europe) Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLC400supplies. General Paper Loading Guidelines • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
Folio (216 x 330 mm, 8.5 x 13 in.) 215 x 315 mm, 8.5 x 12.4 in. Executive (184 x 267 mm, 7.25 x 10.5 in.) 203 x 254 mm, 8 x 10 in. Xerox VersaLink C400 Color Printer ®...
Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. Xerox VersaLink C400 Color Printer ® ®...
For details on how to change the paper setting when loading paper in trays 1 and 2, refer to Loading Paper in Trays 1 and 2. For details on how to change the paper setting when loading paper in the bypass tray, refer to Loading Paper in the Bypass Tray. Xerox VersaLink C400 Color Printer ®...
Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Xerox VersaLink C400 Color Printer ®...
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Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the length and width guides to fit the paper. Slide the tray back into the printer. Xerox VersaLink C400 Color Printer ®...
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To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Pull out the extension tray for larger sizes. Move the width guides to the edges of the tray. Xerox VersaLink C400 Color Printer ®...
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For 2-sided printing, load letterhead and pre-printed paper face down with the top edge going into the printer. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Xerox VersaLink C400 Color Printer ® ®...
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To select a paper type, touch the current paper type, then select a paper type. • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
To extend the tray, hold the back of the tray with one hand. With the other hand, press the release latch at the front of the tray and pull the ends outward until they latch. Xerox VersaLink C400 Color Printer ®...
Printing on Special Paper This section includes: • Envelopes ..................................110 • Labels ....................................114 To order paper or other media, contact your local reseller or visit www.xerox.com/office/VLC400supplies. For reference: www.xerox.com/rmlna Recommended Media List (United States) www.xerox.com/rmleu Recommended Media List (Europe) Envelopes You can print envelopes from the bypass tray only.
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Flatten them to avoid jams. To load envelopes, select an option: − For Number 10 envelopes, load the envelopes with the short edge going into the printer, flaps down, and flaps to the right. Xerox VersaLink C400 Color Printer ® ®...
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Insert the envelopes with the short edge feeding into the printer, flaps down, and flaps to the right. − For C5 envelopes, do one of the following steps. If the envelopes wrinkle, try the other option. Xerox VersaLink C400 Color Printer ®...
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To select a paper type, touch the current paper type, then select envelope. • To select an envelope color, touch the current paper color, then select an envelope color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
Before loading labels, remove all other paper from the tray. CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox VersaLink C400 Color Printer ® ®...
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• • To select a paper color, touch the current paper color, then select a paper color. To save the settings, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure that any parts removed during cleaning are replaced before you plug in the printer. Xerox VersaLink C400 Color Printer ®...
Try to remove the paper jam after the printer has cooled. Cleaning the Laser Lenses If prints have voids or light streaks through one or more colors, use the following instructions to clean the laser lenses. Xerox VersaLink C400 Color Printer ®...
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Be careful not to spill toner when handling the waste cartridge. Power off the printer. Remove the waste cartridge: Open the right side door. To unlock the waste cartridge, rotate the waste cartridge lever 90 degrees counterclockwise. Xerox VersaLink C400 Color Printer ® ®...
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After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. CAUTION: To avoid toner spills or malfunction, do not lay the waste cartridge on its side Xerox VersaLink C400 Color Printer ®...
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Insert the cleaning rod into one of the four cleaning holes until it stops, then move the rod in and out to the full extent two more times. Repeat the procedure for the holes in the other three slots. Return the cleaning rod to its original location. Xerox VersaLink C400 Color Printer ®...
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If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. Close the right side door. Xerox VersaLink C400 Color Printer ®...
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To clean the color toner density sensor: Power off the printer. Push down on the rear door release and pull open the door. Remove the waste cartridge: Open the right side door. Xerox VersaLink C400 Color Printer ® ® User Guide...
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Be careful not to spill toner when handling the waste cartridge. • After removing the waste cartridge, do not touch the area shown in the illustration. Place the removed waste cartridge on a level surface. Xerox VersaLink C400 Color Printer ®...
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Grasp the handles on the top of the transfer belt, then pull to remove it from the printer. At the rear of the printer, use a dry cotton swab to clean the color toner density sensor. Xerox VersaLink C400 Color Printer ®...
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Note: If the waste cartridge does not fit into place properly, ensure that the cleaning rod is inserted fully. To lock the waste cartridge, rotate the waste cartridge lock lever 90 degrees clockwise. Xerox VersaLink C400 Color Printer ® ®...
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Maintenance Close the right side door. Close the rear door. Xerox VersaLink C400 Color Printer ® ® User Guide...
Finding the IP Address of Your Printer on page 30. Click System, then click Defaults & Policies. Click Manual Color Adjustment. Adjust the Photo and Text color levels as required. To save the settings, click OK. Xerox VersaLink C400 Color Printer ® ® User Guide...
10. For Side 2, measure the distance of the printed image from the top, bottom, left, and right edges. 11. If the image is centered, no adjustment is required. If not centered, adjust the paper registration. For details, refer to Performing a Paper Registration Adjustment on page 131. Xerox VersaLink C400 Color Printer ® ®...
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As needed, repeat steps 4 through 6 to enter additional values. Print another sample page, then repeat the process until you complete the registration corrections. 10. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
Toner Cartridges ................................135 • Recycling Supplies ................................135 Consumables Consumables are printer supplies that get depleted during the operation of the printer. Consumable supplies for this printer are the Genuine Xerox ® Toner Cartridges in Cyan, Magenta, Yellow, and Black. Notes: •...
Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada.
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To return to the Device screen, touch the back arrow. To check the supplies status and set up alerts using the Embedded Web Server, refer to the System Administrator Guide at www.xerox.com/office/VLC400docs. Supplies Usage Report The Supplies Usage Report provides coverage information and part numbers for reordering supplies.
Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. WARNING: Never throw a toner cartridge into an open flame.
If you provide regular billing information for your device, you can use the Remote Services Upload feature to simplify the process. You can enable Remote Services to send billing meter readings to Xerox automatically so that you do not have to collect the readings manually. Refer to the System Administrator Guide for further information.
Remove any paper or other media from the output tray. If the output tray extension is extended, close it. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. Xerox VersaLink C400 Color Printer ®...
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When moving the printer over a long distance, remove the drum cartridge and toner cartridges to prevent toner from spilling. CAUTION: Failure to repackage the printer properly for shipment can result in damage not covered by the Xerox ® Warranty, Service Agreement, or Total Satisfaction Guarantee. The Xerox ®...
Troubleshooting This chapter includes: • General Troubleshooting............................. 140 • Paper Jams ..................................145 • Print-Quality Problems ..............................159 • Getting Help ..................................166 Xerox VersaLink C400 Color Printer ® ® User Guide...
Use a power source with the specifications listed in the Electrical voltage or frequency that does not match the Specifications on page 175. printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. Xerox VersaLink C400 Color Printer ® ® User Guide...
Report. For details, refer to Printing the Error History Report on page 167. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Power off the printer, then connect the power cord to a power supply.
For additional help, contact the system administrator. The job is complex. Wait. No action needed. The print-quality mode in the driver is set Change the print-quality mode in the print driver to Standard. to Enhanced. Xerox VersaLink C400 Color Printer ® ® User Guide...
Solutions There is an obstruction or debris inside Power off the printer and remove the obstruction or debris. If you the printer. cannot remove it, contact your Xerox representative. Paper Tray Will Not Close Probable Causes Solutions The paper tray does not fully close.
The relative humidity of the room is too high. • Reduce the humidity in the room. • Move the printer to a location where the temperature and relative humidity are within the operating specifications. Xerox VersaLink C400 Color Printer ®...
If a sheet of paper is wrapped around the heat roller, do not try to remove it immediately. Power off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative.
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
To resolve the error that appears on the control panel, clear all paper from the paper path. Remove any paper from the Bypass Tray. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. Xerox VersaLink C400 Color Printer ®...
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To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. Insert Tray 1 into the printer, then push it in all the way. Xerox VersaLink C400 Color Printer ®...
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− To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
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To resolve the error that appears on the control panel, clear all paper from the paper path. Remove any paper from the Bypass Tray. Grasp both sides of the Bypass Tray, then pull it straight out of the printer. Pull out Tray 1 until it stops. Xerox VersaLink C400 Color Printer ®...
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To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. Remove any crumpled paper from the tray and any remaining paper jammed in the printer. Xerox VersaLink C400 Color Printer ®...
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− To select a new paper size, type or color, touch the current setting, then select a new setting. When finished, touch OK. 10. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
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To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove any crumpled paper from the tray and any remaining paper jammed at the front of the printer. Xerox VersaLink C400 Color Printer ®...
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To confirm the same paper size, type, or color, touch OK. − To select a new paper size, type, or color, touch the current setting, select a new setting then touch OK. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ® ®...
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Push down on the rear door release and pull open the door. If paper is jammed in the Fuser, raise both green levers to open the Fuser. To open the paper guide, raise the green handle. Xerox VersaLink C400 Color Printer ®...
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Troubleshooting Remove any jammed paper from the back of the printer. Close the paper guide on the Fuser. Lower the green levers to their original position. Close the rear door. Xerox VersaLink C400 Color Printer ® ® User Guide...
The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, Use only Xerox approved paper. For details, refer to Supported Paper thickness, or type. page 98.
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Ensure that paper is loaded into the correct tray. For details, refer to Supported Paper on page 98. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox VersaLink C400 Color Printer ® ®...
CAUTION: The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Contact your local Xerox representative for details.
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, refer to Supported Paper on page 98.
For details, refer to Information Pages on page 28. If the print quality does not improve after performing the appropriate action, contact your Xerox representative. Notes: • To maintain print quality, the toner or drum cartridges for many models of equipment are designed to stop functioning at a predetermined point.
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Verify that the application and the print driver selections are correct for your print job. The paper is damp. Replace the paper. The high-voltage supply For assistance, go to the Xerox ® Support is defective. website at www.xerox.com/office/VLC400support. Only one color is faded.
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Replace the paper with a recommended size recommended specification and type. For details, refer to Supported Paper range. on page 98. The printer is worn or damaged. For assistance, go to the Xerox Support ® website at www.xerox.com/office/VLC400support. The toner cartridges are not...
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White line or lines running Paper or debris is dragging the • Remove the paper or debris from through all colors. bottom of the transfer belt. the printer. • For assistance, go to the Xerox Support ® website at www.xerox.com/office/VLC400support. Slanted printing.
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3. If the repeating defects match one of these distances, replace that item. 4. If the distance matches the Fuser or Transfer Roller, call for service or replace the Maintenance Kit. Xerox VersaLink C400 Color Printer ® ® User Guide...
At the printer control panel, press the Home button. Touch Device > About > Information Pages. To print an information page, touch the desired page. To return to the Home screen, press the Home button. Xerox VersaLink C400 Color Printer ®...
You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/VLC400support. Information Pages Your printer has a set of information pages that you can print. These pages include configuration and font information, demonstration pages, and more.
• USB 3.0 (Type B) • Ethernet 10BASE-T/100BASE-TX/1000BASE-T • Wireless network connectivity with an IEEE802.11 n/g/b-compliant Wireless Network Adapter (optional) • Near Field Communication (NFC) • AirPrint™ • Mopria™ Remote Access Embedded Web Server Xerox VersaLink C400 Color Printer ® ® User Guide...
15.7 in 488 m m 491 m m 19.2 in 19.3 in Configuration with Optional 550-Sheet Feeder 671 m m 26.4 in 488 m m 491 m m 19.2 in 19.3 in Xerox VersaLink C400 Color Printer ® ® User Guide...
15.7 in 100 m m 3.9 in 871 m m 34.3 in 400 m m 15.7 in 1488 mm 600 m m 23.6 in 58.6 in 991 m m 39 in Xerox VersaLink C400 Color Printer ® ® User Guide...
Under extreme environmental conditions, such as 10°C and 85% relative humidity, printing defects can occur due to condensation inside the printer. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). Xerox VersaLink C400 Color Printer ®...
Reducing product energy consumption helps combat smog, acid rain, and long-term changes to the climate by decreasing the emissions that result from generating electricity. ENERGY STAR settings are preset on Xerox ® equipment at the factory to switch to Power Saver modes after 10 minutes from the last copy or print.
For more information, go to www.blauer-engel.de. Recycling Supplies If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, for more information, go to www.xerox.com/gwa for more information. Xerox VersaLink C400 Color Printer ®...
1-sided printing: 36 ppm on Letter-sized paper and 35 ppm on A4 paper • 2-sided printing: 24 images per minute on Letter-sized paper and on A4 paper • Heavyweight Paper: 18 ppm Xerox VersaLink C400 Color Printer ® ® User Guide...
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. WARNING: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
1999/5/EC This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. WARNINGS: • Changes or modifications to this equipment not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment.
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Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
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To enable Auto Power Off mode, contact your System Administrator. For details, refer to the Administrator Guide at www.xerox.com/office/VLC400docs. To learn more about Xerox participation in sustainability initiatives, go to: www.xerox.com/about-xerox/environment/enus.html. Note: Changing the default Power Saver activation times can result in an overall higher energy consumption of the device.
Gesichtsfeld platziert werden. Lärmemission Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO 7779. Importeur Xerox GmbH Hellersbergstraße 2-4 41460 Neuss Deutschland Turkey RoHS Regulation In compliance with Article 7 (d), we hereby certify “it is in compliance with the EEE regulation.”...
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox VersaLink C400 Color Printer ®...
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The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. For more information about these provisions contact the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox VersaLink C400 Color Printer ®...
Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox VersaLink C400 Color Printer ® ®...
Material Safety Data Sheets For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox VersaLink C400 Color Printer ® ® User Guide...
Recycling and Disposal This appendix includes: • All Countries ..................................192 • North America ................................. 193 • European Union ................................194 • Other Countries ................................196 Xerox VersaLink C400 Color Printer ® ® User Guide...
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. Xerox...
This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a manufacturer-approved service facility. Xerox VersaLink C400 Color Printer ®...
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox VersaLink C400 Color Printer ® ® User Guide...