When Using Unix - Xerox DocuPrint 240A User Manual

When Using UNIX

The Printer Is Not Printing
Causes
Incorrect IP address.
Error occurs on the
network connecting the
workstation and the
printer.
Unable to set the correct
printer entry on the
workstation.
The printer is in the offline
status.
If LPD spool is set to
[Memory], the print data
sent by the user in a single
print instruction has
exceeded the upper limit
of the receiving capacity
set up by the printer
control panel of the printer.
An irrecoverable error has
occurred during printing.
The data format of the
print job does not conform
to the printing
environment of the
workstation. (Print data
from the client contains
TBCP.)
The data format of the
print job does not conform
to the printing
environment of the
workstation. (Print data
from the client is of a
binary format.)
The printer has run out of
paper.
Unable to Obtain Desired Print Results
Causes
The indicated print
language and the print
language used in the print
data are different.
Verification
Ask the network administrator to check if the
IP address is correct.
Activate the network test mode (ping) on the
workstation to check the communication
status.
Check and correct the printer entry settings
on the workstation. Check the /etc/printcap
file on the workstation or use the "lpstat"
command to troubleshoot.
Check whether "Off-line" is displayed on the
printer control panel.
Check the upper limit of the receiving
capacity from the printer control panel and
compare it with the print data which was sent
in the single print instruction.
Check the error message on the printer
control panel.
-
-
Check the message on the printer control
panel.
Verification
Check that the print language specified is the
print language used in the print data.
Action
Set up the correct IP address for the printer.
Ask the network administrator to look into the
network failure.
Re-enter the correct printer entry.
Press the <Online> button.
1. If a single file of print data has exceeded
the upper limit of the receiving capacity,
split the file into smaller ones to keep
them below the upper limit of the
receiving capacity.
2. If multiple files have exceeded the upper
limit of the receiving capacity, reduce the
number of files which can be sent at one
go.
Switch off the printer, then switch it on again.
Specify PSASC on the client side to print data
containing TBCP by the PostScript language.
Specify PSBIN on the client side for the
printer name on the remote host to print a
binary file in the PostScript language.
Load paper into the paper tray.
Action
Specify the print language consistent with
that used in the print data.
11.1 Using TCP/IP
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