List Of Error Codes - Xerox DocuPrint C2428 User Manual

6.5.2

List of Error Codes

If a print job is not completed successfully due to an error or some failure that
has occurred in this printer, the following message with error code (***-***) is
displayed.
End with Error
***-***
Check the error code according to the table below, and take appropriate actions.
When the error code appears, the printing of data remaining in the printer and information spooled
●
in the memory will not be guaranteed.
When the power to the printer is switched off, print data remaining in the printer and information
●
spooled in the memory will be erased.
Error code
003-747
007-250
007-271
007-272
007-273
Cause: Combination of print parameters is not correct, such that [Paper
Tray] for trays 1 to 4 is set to [Auto] on the control panel, [Paper
Source] is set to [Auto] on the printer driver, and [Custom Size] is
specified for the paper type.
Action: Check the printing instruction.
Cause: Communication error occurred between this machine and the
optional tray (tray 2 or trays 2 to 4).
Action: Switch off the printer, and check if the connector cables of the
trays are connected correctly to the slots on the rear of the
printer.
If the problem still persists after switching on the printer again,
contact our Customer Support Center or your dealers. Tray 1 can
be used.
Cause: Failure occurs in tray 2.
Action: Switch the printer off and on. If the problem still persists, contact
our Customer Support Center or your dealers. Trays other than
tray 2 can be used.
Cause: Failure occurs in tray 3.
Action: Switch the printer off and on. If the problem still persists, contact
our Customer Support Center or your dealers. Trays other than
tray 3 can be used.
Cause: Failure occurs in tray 4.
Action: Switch the printer off and on. If the problem still persists, contact
our Customer Support Center or your dealers. Trays other than
tray 4 can be used.
6.5 List of Messages
Ready to print
***-***
Cause/action
6
193