Troubleshooting Flowcharts; Start Diagnosis Flowchart - HP ProLiant ML100 Series User Manual

Online/activity
LED (green)
On
Flashing regularly
(1 Hz)
Flashing regularly
(1 Hz)
Flashing
irregularly
Flashing
irregularly
Off
Off
Off

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this s
"Start diagnosis flowchart (on page 52)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 53)." The General diagnosis flowchart is a generic troubleshooting proces
when the problem is not server-spe
Th e a vailable flowcharts include:
•
Start diagnosis flowchart (on page 52)
•
General diagnosis flowchart (on page 53)
•
Server power-on problems flowchart ("Po
•
POST problems flowchart (on page 57)
•
OS boot problems flowchart (on page 59)
•
Server fault indications flowcha
Start diagnosis flowchart
Use the following flowchart and table to start the diagnostic process.
Fault/UID LED Interpretation
(amber/blue)
regularly (1 Hz) Replace the drive as soon as possible.
Off The drive is online, but it is not active currently.
Amber, flashing Do not remove the drive. Removing a d
regularly (1 Hz) current operation and cause data loss.
The drive is part of an array that is undergoing capacity
expansion or stripe migration, but a predictive failure alert has
been received for this drive. To minimize the risk of data los
do not repl
complete.
Off Do not remove the drive. Removing a d
current operation and cause data loss.
The drive is rebuilding, erasing, or it is part of an arr
undergoing capacity expansion or stripe migration.
Amber, flashing The drive is active, but a predictive failure alert has been
regu larly (1 Hz) received for this drive. Replace the drive as soon
Off The drive is active, and it is operating normally.
Steadily amber A critical fault condition has been identified for this drive, and
the contro
possible.
Amber, flashing A predictive failure alert has been recei
regu larly (1 Hz) Replace the drive as soon as possible.
Off The driv
array.
cific or is not easily categorized into the other flowcharts.
rt (on page 60)
ace the drive until the expansion or migration is
ller has placed it offline. Replace the drive as soon as
e is offline, a spare, or not configured as part of an
wer-on problems flowchart" on page 55)
rive may terminate the
s,
rive may terminate the
ay that is
as possible.
ved for this drive.
s to be used
Troubleshooting 52
ection,