Diagnostic flowcharts
In this section
Troubleshooting flowcharts ...................................................................................................................... 44
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page 44)," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page 45)." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
•
Start diagnosis flowchart (on page 44)
•
General diagnosis flowchart (on page 45)
•
Server power-on problems flowchart
•
POST problems flowchart (on page 49)
•
OS boot problems flowchart (on page 51)
•
Server fault indications flowchart (on page 52)
Start diagnosis flowchart
Use the following flowchart and table to start the diagnostic process.
Item
See
1
"General diagnosis flowchart (on page 45)"
2
"Power-on problems flowchart (on page 47)"
3
"POST problems flowchart (on page 49)"
4
"OS boot problems flowchart (on page 51)"
5
"Server fault indications flowchart (on page 52)"
("Power-on problems
flowchart" on page 47)
Troubleshooting 44