Operating System Updates; Restoring To A Backed-Up Version; When To Reconfigure Or Reload Software - HP ProLiant ML100 Series User Manual

Problems occur after the installation of a service pack
Action: Follow the instructions for updating the operating system ("Operating system updates" on p
80).

Operating system updates

Use care when applying operating system updates (S
upd ting the operating system, read a
from the update, it is recommended that you do not apply the updates. So
specific to HP.
If you decide to apply an operating system update:
Perform a full system backu
1.
Apply the operating system update, using the instructions provided.
2.
Install the current drivers.
3.
If you apply the update and have problems, locate files to correct the problems on the HP website
(http://www.hp.com/support).
Resto ring to a backed-up version
If you recently upgraded the operating system or software and c
restoring a previously saved version of the system. Before restoring
current system. If restoring the previous system does not correct
set to be sure you do not lose additional functionality.
Refer to the documentation provided with the backup software.
When o t reconfigure or reload software
If all other opt ions have not
step, do the following:
Weigh the projec
1.
intermittent problems. It may be advantageous to start over by remo
software.
Be sure the server has adequate resources (processor speed, hard drive space, and memory) fo
2.
software.
Be sure the se
3.
Be sure you have printed records of all troubleshooting information you have collected to this point
4.
Be sure you have two good
5.
Check the operating system and ap
6.
info rmation.
If th e last-known functioning configuration does not work, try to recover the system with operating
7.
sys tem recovery software:
Microsoft® operating systems:
o
the release notes for each update. If you do not require specific fixes
p.
resolved the problem, consider reconfiguring the system. Before you take this
ted downtime of a software reload against the time spent troubleshooting
rver ROM is current and the configuration is correct.
backups before you start. Test the backups using a backup utility.
plication software resources to be sure you have the latest
ervice Packs, hotfixes, and patches). Before
me updates overwrite files
annot resolve the problem, you can try
the backup, make a backup of the
the problem, you can restore the current
ving and reinstalling the problem
age
r the
.
Troubleshooting 80