External device problems................................................................................................................ 73
Audio problems............................................................................................................................. 74
Printer problems ............................................................................................................................ 75
Modem problems .......................................................................................................................... 75
Network controller problems ........................................................................................................... 77
Software problems .................................................................................................................................. 79
Operating system problems ............................................................................................................ 79
Operating system updates .............................................................................................................. 80
Linux operating systems .................................................................................................................. 81
Firmware maintenance............................................................................................................................. 82
Types of ROM............................................................................................................................... 82
Current firmware versions ............................................................................................................... 83
Updating firmware ........................................................................................................................ 83
Drivers ......................................................................................................................................... 84
Contacting HP ........................................................................................................................................ 84
Server information you need ........................................................................................................... 84
Battery....................................................................................................................................... 87
FCC rating label............................................................................................................................ 89
Class A equipment......................................................................................................................... 89
Class B equipment ......................................................................................................................... 89
Modifications.......................................................................................................................................... 90
Cables ................................................................................................................................................... 90
Japanese notice ...................................................................................................................................... 92
BSMI notice ............................................................................................................................................ 93
Korean notice ......................................................................................................................................... 93
Chinese notice ........................................................................................................................................ 93
Laser compliance .................................................................................................................................... 93
Battery replacement notice........................................................................................................................ 94
Electrostatic discharge ................................................................................................................. 96
Technical support........................................................................................................................ 97
HP contact information ............................................................................................................................. 97
Before you contact HP.............................................................................................................................. 97