HP ProLiant ML100 Series User Manual page 4

Enabling the Trusted Platform Module............................................................................................... 37
Software and configuration utilities ............................................................................................... 38
ROM-Based Setup Utility .......................................................................................................................... 38
Using RBSU .................................................................................................................................. 38
Auto-configuration process.............................................................................................................. 38
Boot options ................................................................................................................................. 39
BIOS Serial Console ...................................................................................................................... 39
Array Configuration Utility........................................................................................................................ 39
Option ROM Configuration for Arrays ....................................................................................................... 40
HP Insight Diagnostics.............................................................................................................................. 40
Management tools................................................................................................................................... 40
ROMPaq utility.............................................................................................................................. 40
Lights-Out 100i technology ............................................................................................................. 41
HP Integrated Lights-Out Virtual Floppy and CD-ROM drives................................................................ 41
USB support.................................................................................................................................. 41
Remote support and analysis tools ............................................................................................................. 41
HP Insight Remote Support software ................................................................................................. 41
Keeping the system current ....................................................................................................................... 42
Drivers ......................................................................................................................................... 42
Operating System Version Support .................................................................................................. 42
Subscriber's choice........................................................................................................................ 42
Embedded SATA RAID feature .................................................................................................................. 43
Configuring the SATA RAID feature.................................................................................................. 43
Enabling the SATA RAID feature in RBSU.......................................................................................... 43
Creating a RAID volume ................................................................................................................. 43
Installing the embedded SATA RAID driver ................................................................................................. 44
Required hardware........................................................................................................................ 44
USB diskette and CD-ROM drives .................................................................................................... 44
Creating a diskette image............................................................................................................... 45
Installing the Embedded SATA RAID driver with a USB diskette drive.................................................... 45
Installing the Embedded SATA RAID driver using Virtual Floppy........................................................... 45
Installing an operating system ................................................................................................................... 46
Installing a supported Microsoft® Windows® OS.............................................................................. 46
Installing a supported Linux OS ....................................................................................................... 46
Troubleshooting .......................................................................................................................... 47
Pre-diagnostic steps ................................................................................................................................. 47
Important safety information............................................................................................................ 47
Symptom information ..................................................................................................................... 49
Preparing the server for diagnosis.................................................................................................... 49
Common problem resolution ........................................................................................................... 50
Troubleshooting flowcharts ....................................................................................................................... 52
Start diagnosis flowchart ................................................................................................................ 52
General diagnosis flowchart ........................................................................................................... 53
Power-on problems flowchart .......................................................................................................... 55
POST problems flowchart ............................................................................................................... 57
OS boot problems flowchart ........................................................................................................... 59
Server fault indications flowchart ..................................................................................................... 60
Hardware problems................................................................................................................................. 62
Power problems ............................................................................................................................ 63
General hardware problems ........................................................................................................... 64
Internal system problems................................................................................................................. 66
System open circuits and short circuits .............................................................................................. 73