Paper Handling Difficulties; Print Quality Difficulties - Brother MFC-9125CN User Manual

Paper handling difficulties

Difficulties
The machine does not load paper.
The LCD shows No Paper or a
Paper Jam message.
The machine does not feed paper
from the manual feed slot.
How do I print on envelopes?
What paper can I use?
There is a paper jam.

Print quality difficulties

Difficulties
Printed pages are curled.
Printed pages are smeared.
Printouts are too light.
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Suggestions
 If there is no paper, load a new stack of paper into the paper tray.
 If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the
stack over and put it back into the paper tray.
 Reduce the amount of paper in the paper tray, and then try again.
 Make sure that manual feed mode is not chosen in the printer driver.
 Clean the paper pick-up roller. See Cleaning the paper pick-up rollers
on page 167.
 If the LCD shows the Paper Jam message and you still have a problem, see
Paper jams on page 153.
 Make sure that Manual is chosen in the printer driver.
 Make sure the paper or print media is loaded correctly in the manual feed slot.
See Loading paper in the manual feed slot on page 13.
You can load envelopes from the manual feed slot. Your application must be set
up to print the envelope size you are using. This is usually done in the Page Setup
or Document Setup menu of your application. (See your application's manual for
more information.)
You can use thin paper, plain paper, thick paper, bond paper, recycled paper,
envelopes and labels that are made for laser machines. (For details, see
Acceptable paper and other print media on page 18.)
Clear the jammed paper. (See Paper jams on page 153.)
Suggestions
 Low quality thin or thick paper or not printing on the recommended side of the
paper could cause this problem. Try turning over the stack of paper in the
paper tray.
 Make sure that you choose the Paper Type that suits the print media type you
are using. (See Acceptable paper and other print media on page 18.)
The Paper Type setting may be incorrect for the type of print media you are using,
or the print media may be too thick or have a rough surface. (See Acceptable
paper and other print media on page 18 and Basic tab in the Software User's
Guide on the CD-ROM.)
 If this problem occurs when making copies or printing received faxes, set
Toner Save mode to Off in the machine menu settings. (See Toner Save
on page 27.)
 Set Toner Save mode to Off in the Advanced tab in the printer driver. (See
Advanced tab in the Software User's Guide on the CD-ROM.)
 In the Basic tab of the printer driver, click the Settings button and check the
Enhance Black Printing check box.