Receiving Faxes; Sending Faxes - Brother MFC-790CW User Manual

Receiving Faxes

Difficulty
Cannot receive a fax.

Sending Faxes

Difficulty
Cannot send a fax.
Transmission Verification Report
says 'Result:ERROR'.
Poor fax send quality.
Vertical black lines when sending.
Suggestions
Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive mode settings on page 46.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference
on page 149.)
Suggestions
Check all line cord connections.
Make sure that the Fax
on page 34.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
on page 84.)
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (see Turning off Memory Receive Operations
on page 50), print fax messages in memory (see Printing a fax from the memory
on page 54) or cancel a Delayed Fax or Polling Job (see Cancelling a fax in
progress on page 36 or Checking and cancelling waiting jobs on page 40). If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 149.)
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 164.)
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 164.)
Troubleshooting and Routine Maintenance
key is illuminated. (See Entering Fax mode
' '
Result:ERROR on the Transmission
145
B