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USER'S GUIDE
MFC-790CW
MFC-990CW
Version 0
ARL/ASA/NZ

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Table of Contents

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   Summary of Contents for Brother MFC-790CW

  • Page 1 USER’S GUIDE MFC-790CW MFC-990CW Version 0 ARL/ASA/NZ...
  • Page 2 Register your product on-line at http://www.brother.com/registration/ By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: Compilation And Publication Notice

    FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in another country.
  • Page 4: Table Of Contents

    Using the documentation ..................2 Symbols and conventions used in the documentation ........2 Accessing the Software User’s Guide and Network User’s Guide ......2 Viewing Documentation...................2 ® Accessing Brother Support (For Windows ) ............5 Control panel overview ..................6 LCD screen indications..................8 Basic Operations .....................9 Loading paper and documents Loading paper and other print media..............10...
  • Page 5 LCD screen......................29 LCD Contrast....................29 Setting the backlight brightness..............29 Setting the Dim Timer for the backlight ............29 Security features Memory Security....................30 Setting and changing the memory security password ........30 Turning the memory security on/off ...............31 Section II Fax Sending a Fax Entering Fax mode ....................34 Faxing from the ADF ..................34 Faxing from the scanner glass ..............35...
  • Page 6 How to preview a received fax...............51 Turning off Fax Preview.................53 Additional receiving operations................53 Printing a reduced incoming fax ..............53 Receiving a fax at the end of a conversation (MFC-790CW only)....53 Out of Paper Reception .................54 Printing a fax from the memory ..............54 Remote Retrieval ....................54 Setting a Remote Access Code..............54...
  • Page 7 External and extension telephones..............68 Connecting an external or extension telephone ..........68 Operation from extension telephones............68 Using a cordless external telephone (MFC-790CW only) ......68 Using remote codes..................68 Dialling and storing numbers How to Dial ......................70 Manual dialling....................70 Speed Dialling ....................70 Fax Redial .....................70...
  • Page 8 Polling Polling overview....................85 Polling receive .....................85 Setup to receive polling .................85 Setup to receive polling with secure code .............85 Setup to receive delayed polling..............86 Sequential polling (Monochrome only) ............86 Cancelling a Sequential Polling Job ..............86 Polled transmit (Monochrome only) ..............87 Setup for polled transmit................87 Setup for polled transmit with secure code............87 Section III Copy...
  • Page 9 Print Images.......................103 View Photos....................103 Print Index (Thumbnails) ................103 Printing Photos ....................104 Enhance Photos ..................105 DPOF printing....................106 PhotoCapture Center™ print settings..............107 Print Speed and Quality................108 Paper options ....................108 Adjusting Brightness, Contrast and Colour..........109 Cropping ......................111 Borderless printing..................111 Date Print.....................111 Setting your changes as a new default............112 Restoring all settings to the factory settings ..........112 Scan to a memory card or USB Flash memory drive ........112...
  • Page 10 Checking the print quality ................166 Checking the print alignment ...............167 Checking the ink volume ................167 Uninstalling and installing the handset and handset cradle (MFC-790CW only)..................168 Machine Information ..................169 Checking the serial number .................169 Packing and shipping the machine ..............170 viii...
  • Page 11 Menu and Features On-screen programming..................173 Menu table....................173 Memory storage...................173 Mode and menu keys ..................173 Menu table....................174 Entering Text ....................195 Specifications General ......................196 Print media......................198 Fax........................199 Digital TAD......................201 Digital Cordless Handset (MFC-990CW only) ...........202 Cordless handset (BCL-D70) ..............202 Battery ......................202 Copy ........................203 PhotoCapture Center™...
  • Page 13 Section I General General Information Loading paper and documents General setup Security features...
  • Page 14: General Information

    Using the Accessing the documentation Software User’s Guide and Network User’s Thank you for buying a Brother machine! Guide Reading the documentation will help you make the most of your machine. This User’s Guide does not contain all the Symbols and conventions...
  • Page 15 Your machine can be connected to a wireless printing the manuals. Click to go to or wired network. You can find basic setup the Brother Solutions Center, where instructions in the Quick Setup Guide. If your you can view or download the PDF wireless access point supports documents.
  • Page 16 There are several ways you can scan documents. You can find the instructions as ® Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive. The following window will appear. ® Scanning (For Mac OS X 10.2.4 or greater) ®...
  • Page 17: Accessing Brother Support (for Windows ® )

    ® (For Windows You can find all the contacts you will need, such as Web support (Brother Solutions Center). Click Brother Support on the Main Menu. The following screen will appear: To access our website (http://www.brother.com), click Brother Home Page.
  • Page 18: Control Panel Overview

    Preview 01 01 History Speed Dial Note Most of the illustrations in this User’s Guide show the MFC-790CW. 1 Power Save Play/Record (MFC-790CW) Plays voice messages stored in the Lets you put the machine into Power Save memory. Will also let you record telephone mode.
  • Page 19 MENU Preview 01 01 History Speed Dial 3 Fax and telephone keys: Redial (MFC-790CW) Speaker Phone Redials one of the last 30 numbers called. Lets you speak to another party without Pause (MFC-790CW) lifting the handset. Inserts a pause when dialling numbers.
  • Page 20: Lcd Screen Indications

    Chapter 1 LCD screen indications 4 Dial Pad Use these keys to dial telephone and fax numbers and as a keyboard for entering The LCD shows the current machine status information into the machine. This function when the machine is idle. transfers to the touchscreen during some operations.
  • Page 21: Basic Operations

    General Information Basic Operations 9 New Fax(es) When Fax Preview is set to On, you can see how many new faxes you have received. To operate the Touchscreen use your finger to press the MENU or option button directly on 10 Voice messages in the machine’s memory the LCD screen.
  • Page 22: Loading Paper And Documents

    Loading paper and documents Loading paper and With both hands, gently press and slide the paper side guides (1) and paper other print media length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper Note length guide (2) line up with the mark for To print on 10 x 15 cm or Photo L paper,...
  • Page 23 Loading paper and documents Fan the stack of paper well to avoid Gently adjust the paper side guides (1) paper jams and misfeeds. to the paper with both hands. Make sure the paper side guides touch the sides of the paper. Note Always make sure that the paper is not curled.
  • Page 24: Loading Envelopes And Post Cards

    Chapter 2 Loading envelopes and Slowly push the paper tray completely into the machine. post cards About envelopes Use envelopes that weigh between 80 to 95 gsm. Some envelopes need margin settings to be set in the application. Make sure you do a test print first before printing many envelopes.
  • Page 25 Loading paper and documents How to load envelopes and postcards Put envelopes or postcards in the paper tray with the address side down and the Before loading, press the corners and leading edge (top of the envelopes) in sides of envelopes or postcards to make first.
  • Page 26: Loading Photo Paper

    Chapter 2 Loading photo paper If you have problems when printing on envelopes, try the following suggestions: Use the photo paper tray which is located on Make sure the flap is either to the side of the top of the output paper tray to print on the envelope or to the back edge of the Photo (10 ×...
  • Page 27: Removing Small Printouts From The Machine

    Loading paper and documents Removing small printouts Put the photo paper into the photo paper tray and gently adjust the paper side from the machine guides to the paper. Make sure the paper side guides touch When the machine ejects small paper onto the sides of the paper.
  • Page 28: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can print in the shaded areas of cut sheet paper when the Borderless print feature is available and turned on. ®...
  • Page 29: Acceptable Paper And Other Print Media

    To get the best print quality, we suggest using Brother paper. (See table below.) The print quality can be affected by the type If Brother paper is not available in your of paper you use in the machine. country, we recommend testing various To get the best print quality for the settings papers before purchasing large quantities.
  • Page 30 Chapter 2 Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 2 mm or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...
  • Page 31: Choosing The Right Print Media

    Loading paper and documents Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 215.9 × 279.4 mm (8 1/2 × 11 in.) Yes Cut Sheet Letter 210 × 297 mm (8.3 × 11.7 in.) 215.9 ×...
  • Page 32 Up to 100 sheets of 80 gsm paper. For Photo 10×15 cm paper and Photo L paper, use the photo paper tray. (See Loading photo paper on page 14.) BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
  • Page 33: Loading Documents

    Loading paper and documents Loading documents Unfold the ADF Document Output Support Flap (1). You can send a fax, make copies, and scan Fan the pages well. from the ADF (automatic document feeder) and from the scanner glass. Adjust the paper guides to fit the width of your documents.
  • Page 34: Scannable Area

    Chapter 2 Scannable area How to load documents Note The scannable area depends on the settings in the application you are using. The figures To use the scanner glass, the ADF must below show the areas you cannot scan on be empty.
  • Page 35: General Setup

    Press Fax Receive:Off or Press the Power Save key. The LCD Fax Receive:On. will tell you that you cannot use the (MFC-790CW) Go to step h. phone once it is switched off. Press Yes. (MFC-990CW) If you choose The LCD shows Shutting Down and Fax Receive:On, go to step g.
  • Page 36 Chapter 3 MFC-790CW MFC-990CW On/Off Receive Available On/Off Receive Available setting mode operations setting mode operations Fax Receive: Fax Only Fax Receive Fax Receive: Fax Only Fax Receive Fax Detect Fax Detect Fax/Tel Manual Delayed Fax Delayed Fax (factory (factory...
  • Page 37: Mode Timer

    Press General Setup. Press a or b to display Paper Type. Press Paper Type. Press Plain Paper, Inkjet Paper, Press MENU. Brother BP71, Other Glossy or Transparency. Press a or b to display General Setup. Press Stop/Exit. Press General Setup.
  • Page 38: Paper Size

    Chapter 3 Volume Settings Paper Size You can use five sizes of paper for copying: Ring Volume Letter, Legal, A4, A5 and 10 × 15 cm (4 × 6 in.) and three sizes for printing faxes: You can choose a range of ring volume Letter, Legal and A4.
  • Page 39: Beeper Volume

    General setup Beeper Volume Speaker Volume When the beeper is on, the machine will beep You can choose a range of speaker volume when you press a key, make a mistake or levels, from High to Off. after you send or receive a fax. Press MENU.
  • Page 40: Setting Daylight Savings Time

    Chapter 3 Setting Daylight Sleep Mode Savings Time You can choose how long the machine must be idle (from 1 to 60 minutes) before it goes You can set the machine to change for into sleep mode. The timer will restart if any daylight savings time.
  • Page 41: Lcd Screen

    General setup LCD screen Setting the Dim Timer for the backlight LCD Contrast You can set how long the LCD backlight stays on for after you go back to the Ready screen. You can adjust the LCD contrast for a sharper and more vivid display.
  • Page 42: Security Features

    Delayed Faxes will be sent even if • If you forget the Memory Security you turn on Memory Security, so they will not password, please call your Brother dealer be lost. for service. While Memory Security is On, the following...
  • Page 43: Turning The Memory Security On/off

    Security features Turning the memory security Changing your memory security password on/off Press MENU. Turning on the memory security lock Press a or b to display Fax. Press MENU. Press Fax. Press a or b to choose Fax. Press a or b to display Miscellaneous.
  • Page 44 Chapter 4...
  • Page 45 Section II Sending a Fax Receiving a Fax Telephone and External devices Dialling and storing numbers Digital TAD Printing Reports Polling...
  • Page 46: Sending A Fax

    Sending a Fax Entering Fax mode Faxing from the ADF When you want to send a fax, or change fax Press (Fax). send or receive settings, press the (Fax) key to illuminate it in blue. Place the document face down in the ADF.
  • Page 47: Faxing From The Scanner Glass

    Sending a Fax Faxing from the scanner glass Place the next page on the scanner glass. Press Mono Start or Colour Start. You can use the scanner glass to fax pages The machine starts scanning the page. of a book one at a time. The documents can (Repeat steps e and f for each be up to Letter or A4 size.
  • Page 48: How To Preview An Outgoing Fax

    Chapter 5 How to preview an outgoing Note The fax message in the memory will be sent and then erased when you press You can preview a fax message before you Mono Start. send it. You must set the Real Time Transmission and Polling RX to off before Press Mono Start.
  • Page 49: Broadcasting (monochrome Only)

    Sending a Fax Broadcasting Note (Monochrome only) • If you did not use up any of the numbers for Groups, you can ‘broadcast’ faxes to as many as 250 different numbers. Broadcasting is when the same fax message is automatically sent to more than one fax •...
  • Page 50: Additional Sending Operations

    Chapter 5 Additional sending Contrast operations If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be Sending faxes using multiple used. It automatically chooses the suitable settings contrast for your document.
  • Page 51: Changing Fax Resolution

    Sending a Fax Changing fax resolution Dual access (Monochrome only) The quality of a fax can be improved by changing the fax resolution. You can dial a number and start scanning the fax into memory—even when the machine is Press (Fax).
  • Page 52: Overseas Mode

    Chapter 5 Overseas Mode Delayed Batch Transmission (Monochrome only) If you are having difficulty sending a fax overseas due to possible interference on the Before sending the delayed faxes, your telephone line, we recommend that you turn machine will help you economize by sorting on the Overseas mode.
  • Page 53: Setting Your Changes As A New Default

    To listen for a dial tone do one of the Press (Fax). following: (MFC-790CW) Press Press d or c to choose the menu option Speaker Phone on the machine or that you want to change. Press your new pick up the handset.
  • Page 54: Out Of Memory Message

    Chapter 5 Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Mono Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.
  • Page 55: Receiving A Fax

    Receiving a Fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choose the Receive Mode By default, your machine will automatically receive any faxes that are sent to it. The diagram below will help you choose the correct mode.
  • Page 56 Chapter 6 To set a receive mode follow the instructions below. Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Receive Mode. Press Receive Mode. Press Fax Only, Fax/Tel or Manual. Press Stop/Exit.
  • Page 57: Using Receive Modes

    Receiving a Fax Using receive modes TAD helps you automatically manage Some receive modes answer automatically incoming calls, by recognising whether they (Fax Only and Fax/Tel). You may want to are fax or voice calls and dealing with them in change the ring delay before using these one of the following ways: modes.
  • Page 58: Receive Mode Settings

    Chapter 6 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring If toll saver is On, then the ring delay setting sound. The number of rings is set by the ring has no effect.
  • Page 59: Fax Detect

    Receiving a Fax Fax Detect Press MENU. Press a or b to display Fax. If Fax Detect is On: Press Fax. Fax Detect is turned On as default. Press a or b to display The machine receives a fax call Setup Receive.
  • Page 60: Memory Receive (monochrome Only)

    Chapter 6 Memory Receive Note (Monochrome only) • If you choose Backup Print:On, the machine will also print the fax so you will have a copy. This is a safety feature in You can only use one Memory Receive case there is a power failure before the fax operation at a time: is forwarded or a problem at the receiving Fax Forwarding...
  • Page 61: Pc Fax Receive

    Receiving a Fax PC Fax Receive Note • PC Fax Receive is not supported in the If you turn on the PC-Fax Receive feature ® Mac OS your machine will store received faxes in memory and send them to your PC •...
  • Page 62: Turning Off Memory Receive Operations

    Chapter 6 Changing Memory Receive Press <USB>, or the PC you want to receive faxes. Operations Press OK. If received faxes remain in your machine’s Press Backup Print:On or memory when you change the Memory Backup Print:Off. Receive Operations, the LCD will ask you one of the following questions: Press Stop/Exit.
  • Page 63: Fax Preview (monochrome Only)

    Receiving a Fax Fax Preview Using Fax Preview (Monochrome only) When you receive a fax, you will see the pop- up message on the LCD. (For example: New Fax 02) How to preview a received fax Press Fax Preview. The LCD will display the new fax list. You can view received faxes on the LCD by pressing the Fax Preview button on the Note...
  • Page 64 Chapter 6 How to print a fax When the fax is displayed on the LCD, press More and the following buttons Press Fax Preview. will appear on the LCD. Press the button you want to use to perform the Press the fax you want to view. operation.
  • Page 65: Turning Off Fax Preview

    Press On (or Off). Press Stop/Exit. Receiving a fax at the end of a conversation (MFC-790CW only) At the end of a conversation you can ask the other party to fax you information before you both hang up. Ask the other party to place the document in their machine and to press the Start or Send key.
  • Page 66: Out Of Paper Reception

    Chapter 6 Remote Retrieval Out of Paper Reception As soon as the paper tray becomes empty You can call your machine from any touch during fax reception, the LCD shows tone telephone or fax machine, then use the No Paper Fed and begins receiving faxes remote access code and remote commands into the machine’s memory.
  • Page 67: Using Your Remote Access Code

    Receiving a Fax Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by l) at once. The machine signals if it has received messages: 1 long beep —...
  • Page 68: Remote Fax Commands

    Chapter 6 Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Playing Voice messages...
  • Page 69: Retrieving Fax Messages

    Receiving a Fax Remote commands Operation details Change the Receive Mode 1 TAD If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the long beep, then replace the handset.
  • Page 70: Telephone And External Devices

    Making a telephone call again. To start a voice call, do one of the Hold following: Pick up the handset. (MFC-790CW For MFC-790CW only) Press Erase/Hold to put a call on Hold. Press Speaker Phone. You can replace the handset without disconnecting the call.
  • Page 71: Tone Or Pulse (not Available For New Zealand)

    Power Save setting on page 23.) To release the call from Hold, press Speaker Phone on the machine. (MFC-790CW) When the machine is in Fax/Tel mode and Note F/T rings to tell you to pick up a voice call, you You can pick up an extension telephone can only answer by picking up the machine’s...
  • Page 72: Telephone Service For Australia

    Chapter 7 Telephone Service for What is the Advantage of using ® ® ® Telstra FaxStream Duet Function? Australia ® ® ® Using Telstra FaxStream Duet is the most efficient way to receive both fax and ® ® ® Telstra FaxStream Duet telephone calls on the same line.
  • Page 73 Telephone and External devices ® ® ® How does Telstra FaxStream Duet Registering the Distinctive Ring Work? pattern Incoming calls to the voice number, will have Very Important! the standard ring pattern of long, long tone, After you have set the Distinctive Ring feature followed by a pause, repeated, while the new to on, the receive mode is set to Manual fax number will have a different ring pattern of...
  • Page 74: Caller Id

    Chapter 7 Caller ID How Does the Caller ID Work? Caller ID is a telephone service that allows The Caller ID Appears on the Display the subscriber to see a display of the caller’s When Your Telephone Rings phone number or name as the telephone rings.
  • Page 75: Telephone Service For New Zealand

    Telephone and External devices Telephone Service for How Does FaxAbility Work? New Zealand Your telephone number will have the standard ring pattern of long, long tone, while the new number will have a ring pattern of long, silence, FaxAbility long, etc. When FaxAbility is On, you will not hear the first ring of all incoming calls on the fax machine.
  • Page 76: Caller Id

    Chapter 7 Caller ID How to Turn FaxAbility OFF or ON The FaxAbility function is designed to Caller ID is a telephone service that allows accommodate the FaxAbility service provided the subscriber to see a display of the caller’s by Telecom. To change the setting, repeat phone number and name if available as the steps a-k;...
  • Page 77: Telephone Service For Some Countries

    Telephone and External devices Telephone Service for Press a or b to display Miscellaneous. Some Countries Press Miscellaneous. Distinctive Ring (For Press Distinctive. Singapore and Hong Kong) Press On. This machine feature lets you use the Press Stop/Exit. Distinctive Ring subscriber service offered by Distinctive Ring is now set to on.
  • Page 78: Caller Id (for Singapore And Hong Kong)

    Chapter 7 Connecting an external Caller ID (For Singapore and Hong Kong) TAD (telephone answering device) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered You may choose to connect an external by many local phone companies. Call your answering device.
  • Page 79: Connections

    Record the outgoing message on your Brother does not recommend the use of a external TAD. PABX line. PABX limitations in general can cause some functions of the fax machine not Set the TAD to answer calls.
  • Page 80: External And Extension Telephones

    (See Fax Detect on page 47.) Using a cordless external telephone (MFC-790CW only) If your cordless telephone is connected to the telephone line cord (See External and extension telephones on page 68) and you...
  • Page 81 Telephone and External devices Changing the remote codes Note If you want to use Remote Activation, you • If you are always disconnected when have to turn on the remote codes. The preset accessing your external TAD remotely, try Remote Activation Code is l 5 1 (l 9 1 for changing the Remote Activation Code and New Zealand).
  • Page 82: Dialling And Storing Numbers

    Dialling and storing numbers How to Dial Fax Redial If you are sending a fax manually and the line Manual dialling is busy, press Redial or Redial/Pause, and then press Mono Start or Colour Start to try Press all of the digits of the fax or telephone again.
  • Page 83: Outgoing Call History

    Dialling and storing numbers Outgoing Call history Caller ID history The last 30 numbers you called or sent a fax This feature requires the Caller ID subscriber to will be stored in the outgoing call history. service offered by many local telephone You can choose one of these numbers to companies.
  • Page 84: Storing Numbers

    Chapter 8 Storing numbers Enter the first fax or telephone number (up to 20 digits) using the buttons on the LCD. You can set up your machine to do the Press OK. following types of easy dialling: Speed Dial and Groups for broadcasting faxes. When Do one of the following: you dial a Quick Dial number, the LCD shows Enter the second fax or telephone...
  • Page 85: Storing Speed Dial Numbers From Outgoing Calls

    Dialling and storing numbers Storing Speed Dial numbers Note from Outgoing Calls If the 2-digit Speed Dial location you choose is already taken, the OK button on You can also store Speed Dial numbers from the LCD will not work. Choose a different location.
  • Page 86: Changing Speed Dial Names Or Numbers

    Chapter 8 To choose where the number will be Do one of the following: stored, do one of the following: If you chose Name:, enter the name To accept the displayed next (up to 16 characters) using the available Speed Dial location, press buttons on the LCD.
  • Page 87: Setting Up Groups For Broadcasting

    Dialling and storing numbers Setting up groups for Note broadcasting You can print a list of all the Speed Dial numbers. Group numbers will be marked Groups, which can be stored in Speed Dial in the GROUP column. (See Reports location, allow you to send the same fax on page 84.) message to many fax numbers by pressing...
  • Page 88: Combining Quick Dial Numbers

    Chapter 8 Combining Quick Dial Deleting a Group numbers Press Speed Dial. Sometimes you may want to choose from Press More. several long distance carriers when you Press Delete. make a call. Rates may vary depending on the time and destination. To take advantage Press a or b to display the Group you of low rates, you can store the access codes want to delete.
  • Page 89 Dialling and storing numbers Note If you must wait for another dial tone or signal at any point in the dialling sequence, create a pause in the number by pressing Pause or Redial/Pause. Each key press adds a 3.5-second delay.
  • Page 90: Digital Tad

    To enter TAD mode, follow the steps below: Press Record MSG. Record your TAD OGM Record your message, using one of the (TAD Message). options below: (MFC-790CW) Press to activate the TAD. Pickup the handset, record your message, and replace the handset Outgoing message (OGM) when finished.
  • Page 91: Fax/tel Ogm (announcement)

    Press a or b to display Fax. mode this message will be played by your Press Fax. Brother machine to a caller. Unlike the TAD OGM, the caller will not be able to leave a Press a or b to display Setup TAD.
  • Page 92: Managing Your Messages

    Chapter 9 Managing your Erasing incoming messages messages To erase voice messages individually Message indicator Press Play/Record or Play. The machine will sound a two second beep and begins message playback. light flashes if there are any new Each message is preceded by one long messages waiting for you.
  • Page 93: Additional Tad Operations

    Digital TAD Additional TAD Press Fax. operations Press a or b to display Setup Receive. Setting the maximum time for Press Setup Receive. incoming messages Press a or b to display Ring Delay. Your machine’s default setting will save Press Ring Delay. incoming messages up to 30 seconds long.
  • Page 94: Recording A Conversation (mfc-790cw Only)

    Chapter 9 Recording a conversation (MFC-790CW only) If you are using the handset, you can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the incoming message maximum time (up to 3 minutes).
  • Page 95: Printing Reports

    Printing Reports Fax reports Press On, On+Image, Off or Off+Image. You need to set up the Transmission Press Stop/Exit. Verification Report and Journal Period using the MENU button. Transmission Verification Report You can use the Transmission Verification Report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (OK).
  • Page 96: Fax Journal (activity Report)

    Chapter 10 Reports Fax Journal (activity report) You can set the machine to print a journal at The following reports are available: specific intervals (every 50 faxes, 6, 12 or XMIT Verify 24 hours, 2 or 7 days). If you set the interval to Off, you can still print the report by Prints a Transmission Verification Report following the steps on How to print a report...
  • Page 97: Polling

    Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
  • Page 98: Setup To Receive Delayed Polling

    Chapter 11 Setup to receive delayed Press d or c to display Broadcasting. polling Press Broadcasting. Delayed polling lets you set the machine to Do one of the following: begin polling receive at a later time. You can Press Add Number and enter a only set up one delayed polling operation.
  • Page 99: Polled Transmit (monochrome Only)

    Polled transmit lets you set up your machine the documents you set up to be polled. to wait with a document so another fax Secure Polling only works with Brother fax machine can call and retrieve it. machines. If another person wants to retrieve...
  • Page 100 Chapter 11...
  • Page 101: Section Iii Copy

    Section III Copy Making copies...
  • Page 102: Making Copies

    Making copies How to copy Note • The default setting is Fax mode. You can change the amount of time that the Entering Copy mode machine stays in Copy mode after the last copy operation. (See Mode Timer When you want to make a copy, press on page 25.) (Copy) to illuminate it in blue.
  • Page 103: Copy Settings

    Making copies Copy settings Changing copy speed and quality You can change the copy settings temporarily for the next multiple copies. You can choose from a range of quality. The factory setting is Normal. The machine returns to its default settings after 1 minute, or if the Mode Timer returns Fast the machine to Fax mode.
  • Page 104: Enlarging Or Reducing The Image Copied

    Chapter 12 Enlarging or reducing the If you do not want to change additional settings, press Mono Start or image copied Colour Start. You can choose an enlargement or reduction Note ratio. If you choose Fit to Page, your • Page Layout is not available with machine will adjust the size automatically to Enlarge/Reduce.
  • Page 105: Making N In 1 Copies Or A Poster

    Making copies Making N in 1 copies or a If you do not want to change additional settings, press Mono Start or poster (Page Layout) Colour Start to scan the page. If you placed the document in the ADF The N in 1 copy feature can help you save or are making a poster, the machine paper by letting you copy two or four pages scans the pages and starts printing.
  • Page 106: Sorting Copies Using The Adf

    Enter the number of copies you want. Press Paper Type. Press d or c to display Brightness. Press Plain Paper, Inkjet Paper, Brother BP71, Other Glossy or Press Brightness. Transparency. Press d or c to make a darker or lighter If you do not want to change additional copy.
  • Page 107: Book Copy

    Making copies Paper Size Adjust the skewed data using If copying on paper other than A4 size, you Remove the shadows by using d or c. will need to change the paper size setting. If you have finished making corrections, You can copy only on Letter, Legal, A4, A5 or press Mono Start or Colour Start.
  • Page 108: Setting Your Favourites

    Chapter 12 Setting your favourites Do one of the following: If you want to use a document as the You can store the copy settings that you use watermark, press Scan. most often by setting them as a favourite. You Place the document that you want to can set up to three favorites.
  • Page 109: Out Of Memory' Message

    Making copies ‘Out of Memory’ Retrieving your favourite setting When you are ready to use one of your message favourite set of settings, you can recall it. If the Out of Memory message appears Press (Copy). while scanning documents, press Stop/Exit to cancel or Mono Start or Colour Start to Press Favorite.
  • Page 110 Chapter 12...
  • Page 111: Section Iv Direct Photo Printing

    Section IV Direct Photo Printing Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Wireless photo printing (MFC-990CW only)
  • Page 112: Printing Photos From A Memory Card Or Usb Flash Memory Drive

    USB Flash memory drive PhotoCapture Center™ Using a memory card or USB Flash memory drive Operations Your Brother machine has media drives Printing from a memory card (slots) for use with the following popular ® digital camera media: CompactFlash or USB Flash memory drive ®...
  • Page 113: Memory Cards Or Usb Flash Memory Drive Folder Structure

    Printing photos from a memory card or USB Flash memory drive Memory cards or USB Flash Please be aware of the following: memory drive folder structure When printing Print Index or Print Image, PhotoCapture Center™ will print all valid images, even if one or more images have Your machine is designed to be compatible been corrupted.
  • Page 114: Getting Started

    Chapter 13 Getting started Photo Capture light is blinking, memory card or USB Flash memory drive is being read or written to. Firmly put a memory card or USB Flash memory drive into the correct slot. CAUTION DO NOT unplug the power cord or remove the media from the media drive (slot) or USB direct interface while the machine is reading or writing to the media (the...
  • Page 115: Print Images

    Printing photos from a memory card or USB Flash memory drive Print Images After you have chosen all the photos, press OK. You now have the following options: View Photos To add the Auto Correct effect to your chosen photos, press You can preview your photos on the LCD before you print them.
  • Page 116: Printing Photos

    Choose the paper type you are using, Note Plain Paper, Inkjet Paper, • You can enter multiple numbers at one Brother BP71 or Other Glossy. time by using a comma or a hyphen. For Press Paper Size. example, Enter 1, 3, 6 to print images Choose the paper size you are using, No.1, No.3 and No.6.
  • Page 117: Enhance Photos

    Printing photos from a memory card or USB Flash memory drive Enhance Photos Note • You have 7 ways to add effects to your You can edit and add effects to your photos photo. and view them on the LCD before printing. (Auto Correct) Note The machine decides the suitable...
  • Page 118: Dpof Printing

    Chapter 13 DPOF printing • While the image is enlarged, you can move around the image with up ( ), down ( ), left ( ) and right ( ). DPOF stands for Digital Print Order Format. • Press Cancel to return to the list of Major digital camera manufacturers (Canon effects.
  • Page 119: Photocapture Center™ Print Settings

    Options 2 Page — Print Quality Normal/Photo (Does not appear for DPOF printing) — Paper Type Plain Paper/Inkjet Paper/ Brother BP71/Other Glossy (When A4 or Letter is chosen) Paper Size 10x15cm/13x18cm/A4/Letter 8x10cm/ 9x13cm/ 10x15cm/13x18cm/ 15x20cm/Max. Size — Brightness Dark Light...
  • Page 120: Print Speed And Quality

    Press Normal or Photo. Press the paper type you are using, If you do not want to change additional Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. settings, press Press Colour Start to print. If you do not want to change additional settings, press Press Colour Start to print.
  • Page 121: Adjusting Brightness, Contrast And Colour

    Printing photos from a memory card or USB Flash memory drive Adjusting Brightness, Paper and print size Contrast and Colour Press Print Setting. Press a or b to display Paper Size. Brightness Press Paper Size. Press Print Setting. Press the paper size you are using, Press a or b to display Brightness.
  • Page 122: Colour Enhancement

    Chapter 13 Colour Enhancement Note You can turn on the colour enhancement • White Balance feature to print more vivid images. Printing This setting adjusts the hue of the white time will be slower. areas of an image. Lighting, camera settings and other influences will affect the Press Print Setting.
  • Page 123: Cropping

    Printing photos from a memory card or USB Flash memory drive Cropping Borderless printing If your photo is too long or wide to fit the This feature expands the printable area to the available space on your chosen layout, part edges of the paper.
  • Page 124: Setting Your Changes As A New Default

    Chapter 13 Scan to a memory card Setting your changes as a new default or USB Flash memory drive You can save the print settings you use most often by setting them as the default settings. These settings will stay until you change Entering Scan mode them again.
  • Page 125: How To Scan To A Memory Card Or Usb Flash Memory Drive

    Printing photos from a memory card or USB Flash memory drive How to scan to a memory card Do one of the following: or USB Flash memory drive To change the quality, press d or c to display Quality. Press Quality and choose You can scan monochrome and colour Color 150 dpi, documents onto a memory card or USB Flash...
  • Page 126: How To Change The File Name

    Chapter 13 How to change the file name How to reset to factory settings You can change the file name. You can reset the factory settings which you Press (Scan). set. Press Scan to Media. Press (Scan). Press d or c to display File Name. Press Scan to Media.
  • Page 127: Understanding The Error Messages

    USB Flash memory drive that is not supported has been connected to the USB direct interface. For more information, visit us at http://solutions.brother.com. This message will also appear if you connect a broken device to the USB direct interface.
  • Page 128: Printing Photos From A Camera

    Inkjet Paper, Printer Settings (Default setting) Layout Borderless: On, Borderless: Off, Printer Settings (Default setting) Your Brother machine supports the DPOF setting PictBridge standard, allowing you to connect to and print photos directly from any Print Quality Normal, Fine, PictBridge compatible digital camera.
  • Page 129: Printing Images

    Printing photos from a camera Printing Images DPOF printing DPOF stands for Digital Print Order Format. Note Major digital camera manufacturers (Canon Remove any memory cards or USB Flash Inc., Eastman Kodak Company, Fuji Photo memory drive from the machine before Film Co.
  • Page 130: Printing Photos Directly From A Digital Camera (without Pictbridge)

    Chapter 14 Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera supports the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.
  • Page 131: Understanding The Error Messages

    Printing photos from a camera Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.
  • Page 132: Wireless Photo Printing (mfc-990cw Only)

    The size of the image file must be no larger than 3 MB. ® Your Brother machine supports Bluetooth Your machine is a Class 2 device and the wireless technology for printing photos. communication range is between 0 to ®...
  • Page 133: Set Up Your Machine

    Wireless photo printing (MFC-990CW only) Set up your machine Press a or b to display Settings. Press Settings. Settings Settings Press a or b to display Pass Key. Pass Key 0000 Press Pass Key. Comm. Mode Public Enter a 4-digit number pass key using Device Address xx:xx:xx:xx:xx:xx the buttons on the LCD.
  • Page 134: Device Address

    You cannot enter special characters. Press a or b to display Press Stop/Exit. Print Settings. Press Print Settings. Press a or b to display Paper Type. Press Paper Type. Press Plain Paper, Inkjet Paper, Brother BP71 or Other Glossy. Press Stop/Exit.
  • Page 135: Paper Size

    Wireless photo printing (MFC-990CW only) Paper Size Date Print You can print the date if it is already in the Press MENU. data on your photo. The date will be printed on the lower right corner. If the photo data Press a or b to display Bluetooth.
  • Page 136: Understanding The Error Messages

    Chapter 15 Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a ® Bluetooth wireless technology enabled device, you can easily identify and troubleshoot any problems. File size is too large This message will appear if the file size is larger than 3 MB.
  • Page 137 Section V Software Software and Network features...
  • Page 138: Software And Network Features

    Network Scanning ® Wired and Wireless Network Make sure your Macintosh is turned on. Insert the Brother CD-ROM into your How to read HTML User’s Guide CD-ROM drive. This is a quick reference for using the HTML User’s Guide. Double-click the Documentation icon.
  • Page 139 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary...
  • Page 140: Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone socket and a standard grounded electrical socket. Choose a location where the temperature remains between 10°...
  • Page 141: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the electrical socket.
  • Page 142 DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury.
  • Page 143 Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer Service.
  • Page 144 This product must be installed near an electrical socket that is easily accessible. In case of an emergency, you must unplug the power cord from the electrical socket to shut off the power completely. This product should be connected to an AC power source within the range indicated on the rating label.
  • Page 145: Important-for Your Safety

    The purpose of the International ENERGY STAR Program is to promote the development and popularization of energy-efficient office equipment. ® As an ENERGY STAR Partner, Brother Industries, Ltd. has determined that this product meets ® the ENERGY STAR guidelines for energy efficiency.
  • Page 146: Important Information For Australia

    Important Information for Australia Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 Unplug this product from the wall socket before cleaning the outside of the machine and the scanner glass.
  • Page 147: Important Information For New Zealand

    Safety and Legal 16 Unplug this product from the electrical socket and refer servicing to Authorized Service Personnel under the following conditions: When the power cord is damaged or frayed. If liquid has been spilled into the product. If the product has been exposed to rain or water. If the product does not operate normally when the operating instructions are followed.
  • Page 148 12 All persons using this device for recording telephone conversations shall comply with New Zealand law. This requires that at least one party to the conversation is to be aware that it is being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to the nature of the personal information collected, the purpose for its collection, how it is to be used and what it disclosed to any other party.
  • Page 149 Safety and Legal 23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some telephones are not compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions. 24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ”...
  • Page 150: Important Information For Some Countries

    Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service.
  • Page 151 This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages. There are no warranties...
  • Page 152: Legal Limitations For Copying

    Legal limitations for copying It is an offence to make reproductions of certain items or documents with the intent to commit fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you check with relevant legal authorities if in doubt about a particular item or document. The following are examples of documents which may not be copied: Money Bonds or other certificates of debt...
  • Page 153: Trademarks

    The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. is under license. Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc.
  • Page 154: B Troubleshooting And Routine Maintenance

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
  • Page 155 Clean the print head. (See Cleaning the print head on page 165.) or graphics. Make sure you are using Brother Original Innobella™ Ink. Try using the recommended types of paper. (See Acceptable paper and other print media on page 17.) The machine prints blank pages.
  • Page 156: Printing Received Faxes

    (See Cleaning the paper pick-up roller on page 165.) Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo properly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 157: Receiving Faxes

    Troubleshooting and Routine Maintenance Receiving Faxes Difficulty Suggestions Cannot receive a fax. Check all line cord connections. Make sure the machine is in the correct receiving mode for your setup. (See Receive mode settings on page 46.) If you often have interference on the telephone line, try changing the menu setting of Compatibility to Basic(for VoIP).
  • Page 158: Handling Incoming Calls

    Difficulty Suggestions TWAIN/WIA errors appear when Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In starting to scan. PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to choose the Brother TWAIN/WIA driver.
  • Page 159 Quick Setup Guide. Also, before you start FaceFilter Studio for the first time, you must make sure your Brother machine is turned On, and connected to your computer. This will allow you to access all the functions of FaceFilter Studio.
  • Page 160 XP SP2 and Windows Vista users, see Firewall settings in the Software User’s Guide on the CD ROM. ® For Windows XP SP1 user’s, please visit the Brother Solutions Center: (http://solutions.brother.com) Your computer cannot find your ® <Windows users> machine.
  • Page 161: Dial Tone Detection

    Troubleshooting and Routine Maintenance Dial Tone detection Telephone line interference When you send a fax automatically, by If you are having problems sending or default your machine will wait for a fixed receiving a fax due to possible interference amount of time before it starts to dial the on the telephone line, you can change the number.
  • Page 162: Error And Maintenance Messages

    You can correct most errors and routine maintenance by yourself. If you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Error Message...
  • Page 163 If you are using non Brother Replace the cartridge with a Brother Original ink the machine may not Original ink cartridge. If the error message detect the ink cartridge.
  • Page 164 Error Message Cause Action The proportions of your photo are Choose a regularly proportioned image. Image Too Long. irregular so effects could not be added. The size of your photo is too small Choose a larger image. Image Too Small. to trim.
  • Page 165 Troubleshooting and Routine Maintenance Error Message Cause Action The machine is out of paper or Do one of the following: No Paper Fed paper is not properly loaded in the Refill the paper in the paper tray, and paper tray, or the Jam Clear then press Mono Start or Cover is not closed properly.
  • Page 166 24 hours without losing faxes stored in the memory. See Transferring your faxes or Fax Journal report on page 155.) Internal servicing required. Call your Brother dealer. Unable to Clean 46 Unable to Init. 46 Unable to Print 46 A broken device has been...
  • Page 167: Error Animation

    Troubleshooting and Routine Maintenance Error animation Transferring faxes to another fax machine Error animations display step-by-step If you have not set up your Station ID, you instructions when paper gets jammed. You cannot enter fax transfer mode. (See Enter can read the steps at your own pace by personal information (station ID) in the Quick pressing c to see the next step and d to go Setup Guide.)
  • Page 168 Transferring faxes to your PC Transferring Fax Journal report to another fax machine You can transfer the faxes from your machine's memory to your PC. If you have not set up your Station ID, you cannot enter fax transfer mode. (See Enter Press Stop/Exit to interrupt the error personal information (station ID) in the Quick temporarily.
  • Page 169: Document Jam

    Troubleshooting and Routine Maintenance Document jam Document is jammed inside the ADF unit Documents can jam in the ADF unit if they are Take out any paper from the ADF that is not inserted or fed properly, or if they are too not jammed.
  • Page 170: Printer Jam Or Paper Jam

    Printer jam or paper jam Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine.
  • Page 171 Troubleshooting and Routine Maintenance Lift the scanner cover (1) from the front Lift the scanner cover to release the side of the machine until it locks lock (1). Gently push the scanner cover securely into the open position. Make support down (2) and close the scanner sure that there is no jammed paper left cover (3) using both hands.
  • Page 172: Routine Maintenance

    Your machine is equipped with an ink dot optimum performance and reliability when counter. The ink dot counter automatically used with genuine Brother Branded ink monitors the level of ink in each of the cartridges. Brother cannot guarantee this optimum performance and reliability if ink or 4 cartridges.
  • Page 173 Troubleshooting and Routine Maintenance Open the ink cartridge cover. Turn the green knob on the protective If one or more ink cartridges are empty, yellow cap clockwise until it clicks to for example Black, the LCD shows release the vacuum seal, then remove B&W Print Only or Cannot Print.
  • Page 174 Gently push the ink cartridge in until it CAUTION clicks, and then close the ink cartridge cover. DO NOT take out ink cartridges if you do not need to replace them. If you do so, it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge.
  • Page 175: Cleaning The Outside Of The Machine

    Troubleshooting and Routine Maintenance Cleaning the outside of the Pull the paper tray (1) completely out of the machine. machine Clean the Touchscreen as follows: CAUTION Turn off the power switch when you clean the Touchscreen. DO NOT use any type of liquid cleaners Wipe the outside of the machine with a (including ethanol).
  • Page 176: Cleaning The Scanner Glass

    Cleaning the scanner glass Cleaning the machine’s printer platen Lift the document cover (1). Clean the scanner glass (2) and the white WARNING plastic (3) with a soft lint-free cloth moistened with a non-flammable glass Be sure to unplug the machine from the cleaner.
  • Page 177: Cleaning The Paper Pick-up Roller

    Note If you clean the print head at least five times and the print has not improved, try installing a new Brother original Innobella™ replacement cartridge for each problem colour. Try cleaning the Close the Jam Clear Cover. print head again up to five more times. If Make sure the cover is closed correctly.
  • Page 178: Checking The Print Quality

    Press Colour Start. new ink cartridge. If ink is still missing, The machine begins printing the Print call your Brother dealer. Quality Check Sheet. Check the quality of the four colour CAUTION blocks on the sheet.
  • Page 179: Checking The Print Alignment

    Troubleshooting and Routine Maintenance Checking the print alignment Checking the ink volume You may need to adjust the print alignment Although an ink volume icon appears on the after transporting the machine, if your printed LCD, you can use the ink menu to see a large text becomes blurred or images become graph showing the ink that is left in each faded.
  • Page 180: Uninstalling And Installing The Handset And Handset Cradle (mfc-790cw Only)

    Uninstalling and installing the Attach the side cover. handset and handset cradle (MFC-790CW only) If you do not use the handset you can remove the handset and handset cradle. Uninstalling the handset and handset cradle Unplug the curled handset cord from the machine.
  • Page 181: Machine Information

    Troubleshooting and Routine Maintenance Machine Information Align the recessed arrows on the cradle with those on the machine, and then slide the cradle toward the front of the Checking the serial number machine until it clicks into place. You can see the machine’s serial number on the LCD.
  • Page 182: Packing And Shipping The Machine

    Packing and shipping CAUTION the machine Make sure that the plastic tabs on both sides of the green protective part (1) have When you transport the machine, use the securely clicked into place (2). packing materials that came with your machine.
  • Page 183 Troubleshooting and Routine Maintenance Lift the front of the machine and hook Lift the scanner cover (1) to release the the long end (1) of the green protective lock. Gently push the scanner cover part into the T-shaped hole underneath support down (2) and close the scanner the machine.
  • Page 184 Pack the machine and the printed materials in the original carton with the original packing material as shown in the illustration. Do not pack the used ink cartridges in the carton. (MFC-790CW) (MFC-990CW) Close the carton and tape it shut.
  • Page 185: Menu And Features

    Menu and Features On-screen Mode and menu keys programming Access the main menu. MENU Your machine is designed to be easy to operate with LCD on-screen programming using the menu buttons on the Touchscreen. User-friendly programming helps you take full Access each mode and its menu of temporary settings.
  • Page 186: Menu Table

    2 Mins* 5 Mins — Sets the type of paper in Paper Type Plain Paper* the paper tray. Inkjet Paper Brother BP71 Other Glossy Transparency — Sets the size of the paper Paper Size in the paper tray. 10x15cm Letter Legal Adjusts the ring volume.
  • Page 187 Menu and Features Level1 Level2 Level3 Options Descriptions Page Customizes the General Setup P.Save Setting Fax Receive: Ring Tone:On Power Save key not to (Continued) Ring Tone:Off* receive faxes in power Fax Receive: save mode. (For MFC 990CW when you choose Fax Receive:On) Adjusts the contrast of the LCD Settings...
  • Page 188 Level1 Level2 Level3 Options Descriptions Page Sets the number of rings Setup Receive Ring Delay Ring Delay before the machine 2 - 10 (2*) answers in Fax Only or (Example for Fax/Tel mode. Australia) Cost saving feature: the Toll Saver machine rings 2 times if there are messages and 4 times if there are no...
  • Page 189 Menu and Features Level1 Level2 Level3 Options Descriptions Page You can set the machine Setup Receive Memory Receive Off* to either forward fax (Continued) (Continued) Fax Forward messages, store incoming faxes in the memory (so Fax Storage you can retrieve them PC Fax Receive while you are away from your machine), or send...
  • Page 190 Level1 Level2 Level3 Options Descriptions Page Play/Record or erase the Setup TAD TAD Message outgoing message. (Continued) F/T Message Choose the maximum ICM Max.Time 30 Secs* length of incoming 60 Secs messages. 120 Secs 180 Secs Allows you to turn the ICM Rec.Monitr speaker volume for voice messages as they come in...
  • Page 191 Menu and Features Network menu Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255]. [000-255] [000-255].
  • Page 192 Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN Ethernet Auto* Ethernet link (Continued) (Continued) 100B-FD mode. 100B-HD 10B-FD 10B-HD Chooses the WLAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255].
  • Page 193 Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Automatically Network WLAN TCP/IP APIPA allocates the IP (Continued) (Continued) (Continued) address from the link-local address range. — — You can Setup Wizard configure your print server. — — You can easily SES/WPS/AOSS configure your wireless network...
  • Page 194 Print Quality Normal Photo* Choose the paper type Paper Type Plain Paper that matches the paper in Inkjet Paper the tray. Brother BP71 Other Glossy* Choose the paper size Paper Size 10x15cm* that matches the paper in 13x18cm the tray. Letter...
  • Page 195 Lets you check the serial Machine Info. Serial No. number of your machine. — Choose the receive mode Initial Setup Receive Mode Fax Only* that best suits your needs. (MFC-790CW Fax/Tel only) Manual — Receive Mode Fax Only (MFC-990CW Fax/Tel* only) Manual —...
  • Page 196 Fax ( Level1 Level2 Level3 Options Descriptions Page — — Sets the resolution for Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo — — Changes the lightness or Contrast Auto* darkness of faxes you send. Light Dark — — You can send the same fax Broadcasting Add Number message to more than one...
  • Page 197 Menu and Features Level1 Level2 Level3 Options Descriptions Page You can set up dial by Speed Dial More Set Speed Dial pressing only a few keys. — You can set up a Group Setup Groups numbers for Broadcasting. — You can change Speed Dial Change numbers.
  • Page 198 Scan ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a monochrome Scan to E-mail or a colour document into your Software E-mail application. User's Guide Scan to Image — — — You can scan a colour picture on the into your graphics application.
  • Page 199 — — Choose the paper type that Paper Type Plain Paper* matches the paper in the Inkjet Paper tray. Brother BP71 Other Glossy Transparency — — Choose the paper size that Paper Size matches the paper in the tray.
  • Page 200 Level1 Level2 Level3 Options Descriptions Page — — Adjusts the brightness of Brightness Dark Light copies. — — Adjusts the contrast of Contrast copies. — — You can choose to stack or Stack/Sort Stack* sort multiple copies. Sort — — You can make N in 1 or Page Layout Off(1in1)*...
  • Page 201 Menu and Features Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Places a text into your Edit Template Text CONFIDENTIAL* document as a Watermark DRAFT using a template. COPY — Position Pattern — Size Small Medium* Large — Angle -90°...
  • Page 202 Option1 Option2 Option3 Option4 Descriptions Page Places a logo or text into Use Image Scan Transparency your document as a (Set page and Watermark using a press start) scanned image. Places a logo or text into Media Position your document as a Watermark using an image from removable media.
  • Page 203 Menu and Features PhotoCapture ( Level1 Level2 Level3 Options Descriptions Page See the print You can print all photos in View Photos settings in the your memory card or USB (Print All Photos) following table. Flash memory drive. (Auto Correct) The machine starts a Slide Show of your photos.
  • Page 204 (Does not appear Photo* for DPOF printing) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* (When A4 or — Choose the paper and print Paper Size 10x15cm* Letter is chosen) size. 13x18cm...
  • Page 205 Menu and Features Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the white Color Enhance White Balance areas. (Does not appear Off* when Enhance Photos is chosen.) Enhances the detail of the Sharpness image. Adjusts the total amount of Color Density colour in the image.
  • Page 206: Speed Dial

    Speed Dial ( Speed Dial Level1 Level2 Level3 Options Descriptions Page You can set up dial by Speed Dial More Set Speed Dial pressing only a few keys. — You can set up a Group Setup Groups numbers for Broadcasting. —...
  • Page 207: Entering Text

    Menu and Features Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to four letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want.
  • Page 208: D Specifications

    48 MB LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Colour LCD Touchscreen active area: 4.0 in. (100.3 mm) Power Source AC 220 to 240V 50/60Hz Power Consumption (MFC-790CW) Off Mode: Average 0.8 W Sleep Mode: Average 5 W Standby: Average 6.5 W...
  • Page 209 Specifications Dimension (MFC-790CW) 375 mm 180 mm 390 mm 370 mm 460 mm 460 mm (MFC-990CW) 375 mm 180 mm 390 mm 370 mm 468 mm 460 mm Weight (MFC-790CW) 8.5 kg (MFC-990CW) 8.6 kg Noise Operating: 50 dB or less...
  • Page 210: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy photo paper , transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L, Index card and Postcard Width: 89 mm - 215.9 mm Length: 127 mm - 355.6 mm...
  • Page 211: Fax

    Specifications Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 33600 bps Document Size ADF Width: 148 mm to 215.9 mm ADF Length: 148 mm to 355.6 mm Scanner Glass Width: Max. 215.9 mm Scanner Glass Length: Max. 297 mm Scanning Width ADF: 208 mm (A4 paper) Scanner Glass: 204 mm (A4 paper)
  • Page 212 Monochrome only ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications...
  • Page 213: Digital Tad

    Specifications Digital TAD ICM Recording Time Max. 29 minutes / Max. 99 messages (Max.180 secs / 1 message) Toll Saver Recording Conversation Yes (MFC-790CW only) OGM Recording Time 20 secs...
  • Page 214: Digital Cordless Handset (mfc-990cw Only)

    Digital Cordless Handset (MFC-990CW only) Cordless handset (BCL-D70) Frequency 1.9 GHz Standard DECT™ Multi Handset Capability Up to 4 handsets Dimensions 154 mm 31.6 mm 49.6 mm Weight (including battery) 149 g LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange) Charge Indicator Yes (LED) Full Charge Time...
  • Page 215: Copy

    Resolution (Monochrome) Scans up to 1200×1200 dpi Prints up to 1200×1200 dpi (Colour) Scans up to 600×1200 dpi Prints up to 600×1200 dpi Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
  • Page 216: Photocapture Center

    PhotoCapture Center™ ® Compatible Media CompactFlash (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.) ® Memory Stick Memory Stick Pro™ Memory Stick Duo™ with adapter Memory Stick Micro (M2) with adapter SDHC microSD with adapter miniSD™...
  • Page 217: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface...
  • Page 218: Bluetooth ® Wireless Technology (mfc-990cw Only)

    ® Bluetooth wireless technology (MFC-990CW only) Standard ver 2.0 + EDR Support Profile BIP, OPP Frequency 2.4 - 2.485 GHz Communication Speed ver 2.0 + EDR : Maximum 3 Mbps Max. Receiving File Up to 3 MB File Extension (Image Format) Bluetooth enabled devices can print from other devices, such as cameras, phones and PDAs in JPG format.
  • Page 219: Scanner

    XP Professional, and Windows XP Professional x64 Edition. ® ® Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows XP and Windows Vista (resolution up to 19200 × 19200 dpi can be selected by using the Brother scanner utility)
  • Page 220: Printer

    ® Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi Resolution 1200 × 2400 dpi 1200 × 1200 dpi 600 × 1200 dpi 600 × 600 dpi 600 ×...
  • Page 221: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 2.0 m. Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.
  • Page 222: Computer Requirements

    2000 and SP2 or higher for ® ® Presto! PageManager on the CD-ROM ® supports Mac OS X 10.3.9 or higher. For Mac ® ® ® X 10.2.4-10.3.8 Presto! PageManager is available as a download from the Brother Solutions Center.
  • Page 223: Consumable Items

    For more information about the replacement consumables, visit us at http://www.brother.com/pageyield. What is Innobella™? Innobella™ is a range of genuine consumables offered by Brother. The name "Innobella™" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative"...
  • Page 224: Network (lan)

    Yes (simple setup with your Wi-Fi Protected Setup™-capable access point/router) See the Computer Requirements chart on page 210. If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is available as a download from http://solutions.brother.com.
  • Page 225: Wireless One-push Configuration

    Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.
  • Page 226: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) CNG tones The document can be placed in the ADF The special tones (beeps) sent by fax...
  • Page 227 Group number F/T Ring Time A combination of Speed Dial numbers that The length of time that the Brother are stored in a Speed Dial location for machine rings (when the Receive Mode Broadcasting. setting is Fax/Tel) to notify you to pick up Help list a voice call that it answered.
  • Page 228 Menu mode Quick Dial List Programming mode for changing your A listing of names and numbers stored in machine's settings. Speed Dial memory, in numerical order. OCR (optical character recognition) Real Time Transmission The bundled ScanSoft™ PaperPort™ When memory is full, you can send faxes in real time.
  • Page 229 Glossary Scan to Media User Settings You can scan a monochrome or colour A printed report that shows the current document into a memory card or USB settings of the machine. Flash memory drive. Monochrome images will be in TIFF or PDF file format and colour images may be in PDF or JPEG file format.
  • Page 230: Index

    Index paper type ..........94 quality ........... 91 single ............ 90 Access codes, storing and dialling ...76 sort (ADF only) ........94 ADF (automatic document feeder) ..21 using ADF ..........94 Answering machine (TAD) .......66 using scanner glass ......21 connecting ..........67 ®...
  • Page 231 Unable to Init........154 delayed batch transmission ....40 Unable to Print ........154 delayed fax ........40 Unable to Scan ........154 enter Fax mode ......... 34 Unable to use Phone ......155 fax preview ........36 Extension telephone, using ......68 from ADF ........... 34 External telephone, connecting ....68 from memory (Dual Access) ....
  • Page 232 LCD (liquid crystal display) ....173 Packing the machine ......170 Brightness ..........29 Paper ..........17 Contrast ..........29 capacity ..........20 Dim Timer ..........29 loading ..........10 Help List ..........84 Loading envelopes and post cards ..12 Loading photo paper ......14 printable area ........
  • Page 233 Printing all photos .........103 index ..........103 Receive Mode photos ..........104 External TAD ........43 Scan to memory card ......112 Fax Only ..........43 Scan to USB flash memory ....112 Fax/Tel ..........43 SD ............100 Manual ..........43 SDHC ..........100 Redial/Pause ........... 70 Slide-Show ..........103 Reducing specifications ........204...
  • Page 234 Speed Dial changing ........73 dialling ...........70 Volume, setting storing ...........72 beeper ..........27 ring ............26 speaker ..........27 TAD (telephone answering device), external ..........43 connecting ........66 Wireless Network receive mode ........43 See Quick Setup Guide and Network recording OGM ........67 User's Guide on the CD-ROM.
  • Page 235 Warranty & Repair - For details about warranty on your Brother Product, the details are listed on the following link: www.brother.com.au under Warranty. For warranty service (repair) of your Brother product you will need to retain a copy of your sales docket and contact the Support Centre for location of the nearest Authorised Warranty Centre (AWC)
  • Page 236 Visit us on the World Wide Web http://www.brother.com This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries.

This manual is also suitable for:

Mfc-990cw

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