Brother MFC-790CW User Manual page 163

Error Message
Cannot Detect
Cannot Print
Comm.Error
Connection Fail
Cover is Open.
Data Remaining
Disconnected
Document Jam
File size is too large
High Temperature
Hub is Unusable.
Cause
You installed a new ink cartridge
too quickly and the machine did
not detect it.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge.
An ink cartridge is not installed
properly.
One or more of the ink cartridges
are empty. The machine will stop
all print operations. While memory
is available, black and white faxes
will be stored in the memory. If a
sending machine has a colour fax,
'
the machine's handshake
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
colour fax will be stored in the
memory as a black and white fax.
Poor telephone line quality
caused a communication error.
You tried to poll a fax machine
that is not in Polled Waiting mode.
The scanner cover is not closed
completely.
The ink cartridge cover is not
completely closed.
Print data is left in the machine's
memory.
The other person or other
person's fax machine stopped the
call.
The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
The file you sent is too large for
®
printing with Bluetooth wireless
technology.
The print head is too warm.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
Troubleshooting and Routine Maintenance
Action
Take out the new ink cartridge and
re-install it slowly until it clicks.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
Take out the new ink cartridge and
re-install it slowly until it clicks.
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 160.)
'
will
If the problem continues, call the telephone
company and ask them to check your
telephone line.
Check the other fax machine's polling
setup.
Lift the scanner cover and then close it
again.
Firmly close the ink cartridge cover until it
clicks.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Try to send or receive again.
See Using the ADF on page 21.
See Document jam on page 157.
Make your file smaller than 3 MB.
Allow the machine to cool down.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
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