D I A G N O S T I C S A N D
T R O U B L E S H O O T I N G
This chapter explains how to perform simple diagnostic functions such as
checking the software version, the supply quality, printing test labels, and
using password protection. It also contains basic troubleshooting
information.
C an c el
A ll
F a c t o r y S e t P a s s w o r d
You need a password to access diagnostic functions. Press Feed/Cut three
times and then press Enter/Pause.
C h e c k i n g t h e S o f t w a r e V e r s i o n
1.
From the Diagnostics Menu, press
DIAGNOSTICS
Version
Press Enter/Pause.
2.
VERSION
RFID Hardware
Use
or
3.
Hardware, or RFID Firmware. After you display the option you want,
press Enter/Pause.
A screen similar to this one is displayed:
Pri nt
B at c h
M o d e
E nt r y
V e r si on
to see all the options: Printer, Knife, 1284 Port, RFID
Main Menu
R ep eat
B at c h
B at c h
O pt i on s
U s er
D ia g
S u pp l y
T est
Q ua lit y
L a bel
or
until you see
Diagnostics and Troubleshooting 10-1
S et up
S c r i pt s
S e r vi ce
D ia g
P a s sw or d
1 0
D ia g.