Related Manuals for Avery Dennison Monarch 9855 RFID
Summary of Contents for Avery Dennison Monarch 9855 RFID
- Page 1 Monarch ® 9855 ® RFID Printer TC9855RFIDOH Rev. AE 12/07 ©2005 Paxar Americas, Inc. a subsidiary of Avery Dennison Corp. All rights reserved.
- Page 2 Any update will be incorporated in a later edition of this manual. ©2005 Paxar Americas Inc. a subsidiary of Avery Dennison Corp. All rights reserved. No part of this publication may be reproduced, transmitted, stored in a retrieval system, or translated into any language in any form by any means, without the prior written permission of Paxar Americas, Inc.
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Page 3: Table Of Contents
T A B L E O F C O N T E N T S GETTING STARTED ..................1-1 Audience ....................1-2 Using this Manual ................... 1-2 Unpacking the Printer ................1-3 Shipping the Printer ................1-3 9445™ Printer Online Emulation ............... 1-4 Ordering Programmer's Manuals ............... - Page 4 SETTING SUPPLY OPTIONS ................. 4-1 Supply Type ................... 4-3 Ribbon ....................4-4 Speed ....................4-5 Feed Mode ..................... 4-6 Backfeed ....................4-7 Positioning ..................... 4-8 Print Position ..................4-8 Supply Position ................. 4-10 Margin Position ................. 4-11 Cut Position ..................4-12 Dispense Position ................
- Page 5 SETTING DEFAULTS..................6-1 Monetary Sign ..................6-3 Secondary Sign ..................6-4 Decimal Places ..................6-5 Slashed Zero ..................6-5 Power-Up Mode ..................6-6 Prompt Set ..................... 6-6 Flash Storage ..................6-7 No Image Errors ..................6-8 Ignore Configuration................6-9 Using Flash Memory ................6-10 Formatting Flash Memory ..............
- Page 6 PRINTING ....................8-1 Printing ....................8-1 On-Demand Mode Printing ............... 8-2 Printing an Error Label ................. 8-2 Pausing a Batch..................8-3 Restarting a Batch .................. 8-3 Canceling a Paused Batch ............... 8-4 Repeating a Batch................... 8-6 Offline Printing ..................8-6 Special Printing Considerations ..............
- Page 7 SPECIFICATIONS ..................A-1 Printer ....................A-1 RF Specifications ..................A-2 RFID Supply Specifications ..............A-2 Tag Cut Dimensions ................A-3 Ribbon Specification ................A-3 About Ribbons ..................A-3 Cable Pinouts ..................A-4 ACCESSORIES AND OPTIONS ..............B-1 Accessories .................... B-1 Packaging Materials ................B-2 Factory-Installed Options .................
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Page 9: Getting Started
G E T T I N G S T A R T E D Your Monarch 9855 RFIDMP (Radio Frequency Identification Multi-Protocol) printer has been engineered to program (encode) an RFID label (commonly called “RFID tags”) before the label’s format is printed. RFID tags contain an embedded RFID inlay (chip and antenna). - Page 10 Refer to the MonarchNet2™ Operating Instructions for information about the Network menu. Refer to the Multi-Protocol Application Notes or the HF Application Notes for information about the RFID menu. A u d i e n c e The Operator's Handbook is for the person who prints and applies labels. For information about creating RFID formats or programming the RFID printer, refer to the Multi-Protocol Application Notes or the HF Application Notes on our Web site.
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Page 11: Shipping The Printer
U n p a c k i n g t h e P r i n t e r After you unpack the printer, you should have the printer, a power cord, and a ribbon take-up core (may already be on take-up reel). Keep the box and packaging material in case the printer ever needs repair. -
Page 12: 9445™ Printer Online Emulation
9 4 4 5 ™ P r i n t e r O n l i n e E m u l a t i o n The 9855 printer using 203 dpi (dots per inch) printing supports 94x5 emulation. You can send 94x5 data streams to this printer. Refer to your 9445 Programmer's Manual for information about 94x5 data streams. -
Page 13: Establishing Communications
E s t a b l i s h i n g C o m m u n i c a t i o n s Before the printer can accept print jobs from the host, you must: ♦ Connect the communication cable to the printer and to the host. ♦... -
Page 14: Using The Control Panel
Note: The printer supports a baud rate up to 115200. Make sure your host is capable of communicating at the speed you select for the printer. U s i n g t h e C o n t r o l P a n e l The control panel has a two-line LCD display, 2 status lights, and five buttons. -
Page 15: Display
Enter/Pause: When the printer is online, pauses the current print job or resumes a paused print job. When the printer is offline, selects the displayed menu item. ♦ When an error is present, clears the error. Escape/Clear: ♦ When a job (batch) is printing, cancels the print job (batch). -
Page 16: Exiting An Option
Note: If the printer displays PRINT MODE Ready when you turn it on, press Escape/Clear to display the Main menu. To display menu options, press ♦ When the screen displays a right arrow, press to display more options. MAIN MENU Cancel All ♦... -
Page 17: Loading Supplies
L O A D I N G S U P P L I E S This chapter describes how to load: ♦ a roll of supply ♦ fan-fold supply ♦ a roll of tag supply. There are two types of supplies: Thermal Direct specially treated thermal supplies that do not use a ribbon for printing. -
Page 18: Loading Labels Or Tags
L o a d i n g L a b e l s o r T a g s Make sure the printer is configured for the correct supply type. 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. - Page 19 Supply Holder Guides Supply Roller 5. Adjust the supply holder guides so the sides barely touch the roll. Make sure the supply roll turns freely. If you are using fan-fold supplies, place the supply stack behind the printer, label side facing up. 6.
- Page 20 For tag supplies using the optional knife, feed the supply through the knife. Make sure at least 0.5 inches of supply is past the knife. 8. Adjust the supply guides so they touch the supply. Push up on the supply lever to lock the supply guides into place. Die Cut Sensor Nibs...
- Page 21 9. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 10. Close the printhead by pressing down on the thumb well until you hear it click into place. Thumb W ell 11. Close the cover. 12.
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Page 22: Loading Labels For The Optional Peel Mode
Loading Labels for the Optional Peel Mode Peel mode is an option that must be purchased separately. In peel mode, the printer separates the backing paper from the label. The next label is not printed until the completed one is removed from the printer. Make sure the printer is configured for on-demand mode and the correct supply type. - Page 23 3. Feed the backing paper over the peel bar. Peel Low er Opening 4. Feed the backing paper through the lower opening of the exit cover. Close the exit cover. Pull down on the backing paper to remove any slack. Tear Edge Backing Paper When removing the backing paper, pull up across the saw-...
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Page 24: Adjusting The Wide/Narrow Knobs
5. Close the printer's cover. 6. Press Feed/Cut to position the supply under the printhead. A d j u s t i n g t h e W i d e / N a r r o w K n o b s You may need to adjust the two wide/narrow knobs according to the width of your supply. -
Page 25: Loading Ribbon
L O A D I N G R I B B O N This chapter describes how to load a ribbon roll. There are different ribbon requirements for the two types of supplies: Thermal Direct do not use a ribbon for printing. Supplies Thermal Transfer require a ribbon for printing. - Page 26 L o a d i n g R i b b o n Make sure the printer is configured to use a ribbon. To load ribbon: 1. Open the cover. 2. Unlock the printhead by turning the retaining latch. 3. Lift printhead assembly using the printhead tab until the assembly locks into place.
- Page 27 6. Remove the new ribbon from the package as shown. Do not wrinkle or crush the new ribbon. 7. Slide the ribbon onto the back reel as far as it will go. The ribbon roll only fits on the reel one way. Carefully unwind a few inches of ribbon from the bottom of the roll.
- Page 28 12. Remove any slack in the ribbon by turning the take-up reel clockwise. 13. Hold the printhead assembly by the printhead tab while pressing down on the printhead release. 14. Close the printhead by pressing down on the thumb well until you hear it click into place.
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Page 29: Setting Supply Options
S E T T I N G S U P P L Y O P T I O N S This chapter explains how to select the supply type, ribbon, speed, feed mode, backfeed, print position, supply position, margin position, cut position, dispense position, backfeed distance, separators, and skip index mode. - Page 30 The options are listed in the table below. Option Choices Default Supply Type Aperture/Die Cut/Black Die Cut Mark/Continuous Ribbon No/Yes/High Energy Speed 2.5/4.0/6.0/8.0/10.0/12.0/Default Default Feed Mode Continuous/On-Demand Continuous Backfeed Off/On/Extended Print Position -450 to 450 Supply Position -300 to 300 Margin Position -99 to 99 Cut Position...
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Page 31: Supply Type
S u p p l y T y p e RFID supplies are die cut or black mark. Refer to the 9855 Operator's Handbook for additional supply type information if using non-RFID supplies in your RFID printer. To change the setting, from the Main Menu, select Setup, then Supply. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Setup Menu options. -
Page 32: Ribbon
R i b b o n You have to tell the printer if your supplies require a ribbon. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. Press until you see SUPPLY Ribbon Press Enter/Pause to set the ribbon option. -
Page 33: Speed
S p e e d You can change the print speed for bar codes or graphics. If you select "default" for speed, formats with serial bar codes automatically print at 2.5 ips and formats with parallel bar codes print at 6.0 ips. Note: The RFID printer pauses while programming the RFID microchip (tag). -
Page 34: Feed Mode
F e e d M o d e You can use continuous or on-demand printing. On-demand printing allows you to remove a label before printing the next one. To change the setting, from the Main Menu, select Setup, then Supply. Then, follow these steps. -
Page 35: Backfeed
B a c k f e e d Backfeed works by advancing each printed label to the desired dispense position. Once that label is removed, the next label to be printed is backed up underneath the printhead. In continuous mode, only the last label in the batch is advanced to the dispense position. -
Page 36: Positioning
P o s i t i o n i n g This menu includes selections to change the print, supply, margin, cut, and dispense positions along with the backfeed distance. When you see Enter print pos [-450/450]: +0 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the print position 23 (from the default of 0), press Feed/Cut, then press twice (20), press Feed/Cut again and press... - Page 37 To change the setting, from the Main Menu, select Setup, Supply, then Positioning. Then, follow these steps. Press until you see POSITIONING Print Pos Press Enter/Pause. The current setting is displayed, for example: Enter print pos [-450/450]: +0 Press to change the print position. Pressing decreases the value (moves the image down);...
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Page 38: Supply Position
Supply Position This function adjusts the machine to print at the vertical 0,0 point on the supply. For RFID supplies with a one-inch feed length, refer to the RFID Setup Guide & Supply Chart or the HF Setup Guide & Supply Chart to adjust the print position and/or the supply position. -
Page 39: Margin Position
Margin Position This function adjusts where the format prints horizontally on the supply. The adjustments are in dots (0.0049 inch), which is the smallest measurement the printer recognizes. The width of the print area depends on your supply size. Maximum width is four inches. -
Page 40: Cut Position
Cut Position This function adjusts where the tag is cut. The printer adjusts the cut position according to the black marks on the supply. You may need to adjust for aperture supplies. Increase to move the cut up; decrease to move the cut down. -
Page 41: Backfeed Distance
Backfeed Distance This is the amount to move the label backwards. The backfeed distance cannot be greater than the dispense position. If you make the backfeed distance greater than the dispense position, the dispense position automatically changes to match the backfeed distance. The backfeed distance should equal the dispense position. -
Page 42: Batch Separators
B a t c h S e p a r a t o r s A batch separator is an extra tag printed in between batches with a pinstripe pattern. If you select "Long" for the separator, a double-length (two tags) separator prints. -
Page 43: Skip Index
S k i p I n d e x You can use the skip index mode to skip (or ignore) a sense mark and print an image over multiple labels, if necessary. For example, if you have 4.0" long supplies loaded, but your image is 8.0" long, enable skip index mode to print the 8.0"... -
Page 44: Knife Control
K n i f e C o n t r o l You may notice unevenly cut tags on one end or the other of your supply (one end may appear longer than the other). Use the knife control adjustment to balance the cut tag length from tag-to-tag. You may need to make this adjustment ♦... - Page 45 E r r o r A c t i o n You can change how the printer responds to a bad label. The choices include normal and overstrike/continue one to five consecutive bad labels. The overstrike pattern is created to prevent someone from using the label. Selecting overstrike and continue 1x-5x sets the number of times the printer prints an overstrike pattern on consecutively bad labels before generating an error.
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Page 46: Error Action
For more information about the error actions, see the following table. Error Action Standard Verifier with RFID with Peel Peel Peel Overstrike/Continue 1-5 Normal (no overstrike) Note: If using the Overstrike and Continue error mode, do not use peel mode. To change the setting, from the Main Menu, select Setup, then Supply. - Page 47 If an RFID error occurs, an overstrike pattern is printed on the label without any data. If a non-RFID error (verifier error) occurs, the data prints on the label with the overstrike pattern. RFID Overstrike Non- RFID Overstrike printed from a verifier error Setting Supply Options 4-19...
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Page 48: Setting Contrast
S e t t i n g C o n t r a s t The print contrast controls the darkness of the printing on your supply. The range is -699 to +699 and the default is 0. You may need to increase the print contrast for linerless supplies. - Page 49 Feed/Cut acts as a toggle switch to change the value by 10 or 1. For example, to make the contrast 50 (from the default of 0), press Feed/Cut, then press five times (50). Press Enter/Pause to select either "Yes" or "No" to print a test label and check the print contrast.
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Page 50: Verifier
V e r i f i e r The verifier scans and checks the quality of bar codes as they are printed. The optional verifier must be purchased separately. The verifier scans parallel bar codes; it can not scan serial bar codes or read the RFID data programmed into the label. -
Page 51: Setting Communications
S E T T I N G C O M M U N I C A T I O N S This chapter tells you how to set the serial or parallel communication values. These values provide the link for normal online printing. -
Page 52: Baud Rate
B a u d R a t e To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. If password protection in enabled, press Feed/Cut three times, then press Enter/Pause before you see the Setup Menu options. Then, follow these steps. -
Page 53: Stopbits
S t o p B i t s To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press until you see SERIAL COMM Stopbits 2. Press Enter/Pause. The current setting is displayed, for example: STOPBITS 3. -
Page 54: Flow Control
F l o w C o n t r o l To change the setting, from the Main Menu select Setup, Port Settings, then Serial Comm. Then, follow these steps. 1. Press until you see SERIAL COMM Flow Control 2. Press Enter/Pause. The current setting is displayed, for example: FLOW CONTROL 3. -
Page 55: Parallel Communications
P a r a l l e l C o m m u n i c a t i o n s The parallel communications menu allows you to set the values for the active parallel port. The values are listed in the table below. Note: Turn the printer off and back on when you change the port or mode settings. -
Page 56: Mode
Mode To change the setting, from the Main Menu select Setup, Port Settings, then Parallel Comm. Then, follow these steps. 1. Press until you see PARALLEL COMM Mode 2. Press Enter/Pause. MODE Compatible 3. Use to select either "Compatible" or "IEEE1284." Press Enter/Pause. -
Page 57: Setting Defaults
S E T T I N G D E F A U L T S This chapter explains how to select the monetary sign, secondary sign, decimal places, slashed zero, power-up mode, prompt set, imaging errors, and ignore configuration packets. This chapter also explains how to format flash, check the available flash memory, and pack flash memory. - Page 58 The monetary formatting options are listed in the table below. Option Choices Default Monetary sign None/USA/UK/Japan/ Germany/France/Spain/ Italy/Sweden/Finland/ Austria/India/Russia/ Korea/Thailand/China/Euro-Dollar Secondary Sign No/Yes Decimal Places 0/1/2/3 Slashed Zero No/Yes Power-up Mode Online/Offline Online Prompt Set English/French/German/ English Spanish-ES/Japanese/Portuguese/ Italian/Swedish/Spanish 2/ Danish/Dutch/Finnish/Norwegian Flash Storage Disabled/Enabled...
- Page 59 M o n e t a r y S i g n You can also select None if you do not want a monetary sign to print in price fields. The monetary signs available for 15 countries are shown in the table below .
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Page 60: Monetary Sign
Press Enter/Pause. The current setting is displayed, for example: MONETARY SIGN Press until you see the country's monetary sign you want. Press Enter/Pause. Press Escape/Clear until you see the Main menu. S e c o n d a r y S i g n If you select USA as the monetary sign, you can print amounts less than $1.00 either by using a dollar sign and decimal ($0.30) or by using a cent sign (30¢). -
Page 61: Decimal Places
D e c i m a l P l a c e s You can set the printer for 0, 1, 2, or 3 places after the decimal in a price field. In U.S. currency, you might print prices like this: $24.00 (2 decimal places) or like this: $24 (0 decimal places). -
Page 62: Power-Up Mode
P o w e r - U p M o d e Power-up mode lets you decide how your printer starts each time you turn it on. If you want the printer to be ready to start printing when it is turned on, use the Online power-up mode. -
Page 63: Flash Storage
Press until you see the option you want. Then press Enter/Pause. Press Escape/Clear until you see the Main menu. Note: This option only affects the displayed prompts. It does not change what is printed by the printer. F l a s h S t o r a g e Flash storage allows packets (with "R"... -
Page 64: No Image Errors
N o I m a g e E r r o r s With version 5.2 or greater software, you can disable image error reporting. Image errors occur when there is a problem producing a complete label. You must press Escape/Clear to clear an image error. Image errors include portion of field off label unable to image batch... -
Page 65: Ignore Configuration
I g n o r e C o n f i g u r a t i o n With version 5.2 or greater software, you can ignore all online configuration packets. If the printer receives data from a host system or software package that includes online configuration packets with the format, those online configuration packets can be ignored. -
Page 66: Using Flash Memory
U s i n g F l a s h M e m o r y The flash memory options are listed in the table below. Option Choices Default Format Flash No/Yes Unused Flash Pack Flash No/Yes Formatting Flash Memory Before storing packets in flash memory, downloading a script, or if the printer's firmware is updated, you must format the flash memory. -
Page 67: Checking Available Flash Memory
Are you sure? Press to display "Yes" and press Enter/Pause. CREATING FLASH FILE SYSTEM 1 The printer's flash memory is cleared and reformatted. This process may take several minutes. The printer reboots automatically after formatting flash memory. You need to resend any fonts you want to use to flash memory again. -
Page 68: Packing Flash Memory
Packing Flash Memory Packing flash memory permanently removes any deleted files from memory. Periodically select this option to "clean up" the printer's memory. Any deleted files are removed from memory when you pack flash. To pack flash memory, from the Main Menu, select Setup. Then, follow these steps. -
Page 69: Memory Guidelines
M e m o r y G u i d e l i n e s Use these basic guidelines when storing files in your printer's memory. ♦ Your printer may have volatile RAM (packets deleted when the printer is turned off), non-volatile RAM (packets saved when the printer is turned off), and flash memory (packets saved when the printer is turned off). -
Page 70: Setting Batch Options
S e t t i n g B a t c h O p t i o n s You can select Batch Options to change, which prompts appear during Batch Entry mode and set default values for those prompts. Customizing which prompts appear during batch entry can reduce the time it takes to enter data for a format. -
Page 71: Using Scripts
U S I N G S C R I P T S This chapter explains how to load, enable, and delete scripts. You can also enable status polling and immediate commands. Using the Scripts menu requires custom software from Paxar. It allows you to print data streams written for other printers. - Page 72 V i e w i n g S c r i p t I n f o r m a t i o n 1. To see if your printer has a script loaded from the Main menu, press until you see MAIN MENU Scripts 2.
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Page 73: Downloading A Script
D o w n l o a d i n g a S c r i p t Follow these instructions to download a script from the MS DOS prompt. Set the communication parameters using the MODE command. Then, prepare the printer to accept a script. -
Page 74: Enabling A Script
E n a b l i n g a S c r i p t The script must be enabled before you can use it. To enable or disable a script: 1. From the Script Menu, press until you see SCRIPTS Enable Script 2. -
Page 75: Deleting A Script
D e l e t i n g a S c r i p t You can delete a script from the printer's memory. To delete a script: 1. From the Script Menu, press until you see SCRIPTS Delete Script 2. -
Page 76: Enabling Status Polling
E n a b l i n g S t a t u s P o l l i n g Status polling allows you to obtain information about the readiness of the printer and the current (or last received) print job. Your System Administrator can enable status polling while the printer is running in Script mode. -
Page 77: Using Immediate Commands
U s i n g I m m e d i a t e C o m m a n d s Your System Administrator can use immediate commands to reset the printer or cancel and repeat batches. Immediate commands are turned on or off through an MPCL packet. - Page 78 7-8 Operator’s Handbook...
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Page 79: Printing
P R I N T I N G This chapter explains how to ♦ use on-demand mode printing. ♦ print an error label. ♦ print, pause, restart, cancel, and repeat a batch. You can send format, batch, and graphic data to the printer from a host. When the printer receives the data, batches begin printing automatically. -
Page 80: On-Demand Mode Printing
If the RFID tag is not programmable for any reason, the supply may print with an overstrike pattern, indicating that it should not be used. Your System Administrator should set the desired Error Action accordingly. See Chapter 4, “Setting Supply Options” for more information about the error action modes. -
Page 81: Pausing A Batch
P a u s i n g a B a t c h You can pause printing by pressing Enter/Pause. You may want to interrupt a batch to make adjustments for: ♦ Loading a different roll of supply or a ribbon. See Chapter 2, "Loading Supplies"... -
Page 82: Canceling A Paused Batch
C a n c e l i n g a P a u s e d B a t c h You can cancel a paused batch, delete a format, graphic, or font in memory, or all the batches waiting to print. Note: Before any format, graphic, or font in memory can be deleted, you must cancel all batches. - Page 83 3. To cancel all the batches (including the paused batch), press until you see PAUSE MENU Cancel All and press Enter/Pause. Cancel Batches? 4. You can ♦ exit without canceling any batches. Press Escape/Clear or press to display No and then press Enter/Pause. The printer returns to the Pause menu.
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Page 84: Repeating A Batch
5. Press to select another function from the Pause menu, or to return to Print mode. R e p e a t i n g a B a t c h Before you start printing a new batch, you can reprint the last batch. The batch can be either the last one you printed completely or one that you canceled after starting to print. -
Page 85: Special Printing Considerations
S p e c i a l P r i n t i n g C o n s i d e r a t i o n s Keep in mind the following special printing considerations. Maximum Printing Method Printhead Knife Peel Mode... -
Page 86: Printing Truetype® Fonts
P r i n t i n g T r u e T y p e ® F o n t s TrueType® fonts are available on this printer. TrueType fonts are scalable and the characters print smoothly, without the jagged edges you see on bitmap fonts. -
Page 87: Care And Maintenance
C A R E A N D M A I N T E N A N C E This chapter tells you how to ♦ clear label jams and clean the printer. ♦ replace a printhead. CAUTION: Do not use sharp objects to clean the printhead or touch the printhead with your fingers. - Page 88 You may need to clean the printhead, sensor, and platen roller: ♦ if there is any adhesive build-up in the supply path. ♦ after printing approximately 3 rolls of thermal transfer/thermal direct/linerless supplies or after each ribbon. ♦ daily if your printer is in an excessively dirty, Voids hot, or humid environment.
- Page 89 4. Clean the platen roller when you see significant adhesive build-up or a label is wrapped around the platen roller. Use a dry, soft-bristle brush, such as a toothbrush, to clean the platen roller. If the brush does not remove all the adhesive, use isopropyl alcohol on the roller.
- Page 90 7. Rub the cotton swab across the supply sensor and die cut sensor and remove any build-up. Die Cut Sensor Supply Sensor 8. Clean the build-up in the supply path. 9. Let the printer dry before you reload supplies. 10. Close the exit cover by pushing firmly on it. Both latches will click into place.
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Page 91: Replacing The Printhead
R e p l a c i n g t h e P r i n t h e a d You may have to replace the printhead if it is damaged or worn-out. For example, you may see 616 (bad dot or dots) or 768 (printhead failure) error codes. - Page 92 6. Carefully unplug the cable from the printhead as shown. The printhead is sensitive to static electricity, which can damage the printhead or reduce its life. Ground yourself by touching some metal, such as the printer's metal base, before touching the printhead. 7.
- Page 93 Note: Make sure the printhead cable does not touch the ribbon roll. 10. Clean the new printhead with a cotton swab dipped in isopropyl alcohol to remove any salt or oil left from handling. 11. Let the printhead dry and reload your supplies. 12.
- Page 94 9-8 Operator’s Handbook...
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Page 95: Diagnostics And Troubleshooting
D I A G N O S T I C S A N D T R O U B L E S H O O T I N G This chapter explains how to perform simple diagnostic functions such as checking the software version, the supply quality, printing test labels, and using password protection. -
Page 96: Printing A Test Label
Model M9855 931110841 The RFID versions are for the antenna/board (hardware) and firmware. Your version information for Hardware and Firmware may appear different from the one shown. Press Escape/Clear until you see the Main Menu. P r i n t i n g a T e s t L a b e l From the Diagnostics Menu, press until you see DIAGNOSTICS... -
Page 97: Checking Supply Quality
C h e c k i n g S u p p l y Q u a l i t y The printer continuously stores data from the most recent 16 supplies printed to check the reflectivity of the sensor marks on the supply. Before you check your supply quality, print a batch of supplies or test labels. -
Page 98: Using Password Protection
U s i n g P a s s w o r d P r o t e c t i o n The password protection feature prevents formats, graphics or fonts from accidentally being deleted from the printer's memory. It also limits access to the Setup and Scripts menus. -
Page 99: Service Diagnostics
If you do not want the user to enter a password before they can delete formats, graphics, fonts, or access to the Setup and Scripts menus, press Enter/Pause. You return to the User Diagnostics Menu. Press to display "Yes" and press Enter/Pause. The password protection is enabled for formats, graphics, fonts, and access to the Setup and Scripts menus. -
Page 100: Troubleshooting
T r o u b l e s h o o t i n g This section helps you correct some problems that may occur. Problem Action Error message appears Turn off the printer. Wait fifteen seconds and then during startup. turn on the printer. - Page 101 Problem Action Backing paper is wrapped Carefully remove the backing paper. Make sure the around platen or peel backing paper tears at the saw-toothed tear edge roller. when using backfeed and peel mode. Blank labels print or 750 Clean supply sensors. series errors.
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Page 102: Error Messages
E r r o r M e s s a g e s You may receive the following types of error messages: ♦ Data Errors ♦ Communication Errors Some errors numbered 400-438 and 500-574 are internal software errors. Errors numbered 900-999 are hard printer failures. If you cannot clear an error, turn off the printer, wait several seconds and then turn on the printer. - Page 103 Byte code is invalid. Byte code must be an 8-bit (1 byte) character for Option 64. Refer to the HF (High Frequency) Application Notes for more information. Lock code is invalid. Lock code must be 0 (Unlock) or 1 (Lock) for Option 64.
- Page 104 RFID tag missing. The RFID microchip (tag) not found in RF Field (area inside the printer where RFID tag is programmed). Check supply loading. If you made supply or print position settings, make sure the RFID tag was not moved out of the programmable range. Tag erase failed.
- Page 105 Load supplies. Load supplies (supply length mismatch), because the calibrated supply length differs by plus or minus .25 inches from the format. Press Feed/Cut. Either the supply is not seen or the on-demand sensor is broken. Check for a label jam, clear the supply path, or reload supplies. This error may occur if you remove a label too quickly in the on-demand mode.
- Page 106 10-12 Operator’s Handbook...
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Page 107: Specifications
S P E C I F I C A T I O N S P r i n t e r Height: 13.0 inches (330 mm) Width: 12.5 inches (318 mm) Depth: 17.3 inches (439 mm) Weight 29 lb. (13.2 kg) Shipping Weight: 34 lb. -
Page 108: Rf Specifications
R F S p e c i f i c a t i o n s The UHF radio operates in the 902 – 928 MHz frequency range in accordance with FCC Rules and Regulations. Additional frequencies may be available for international locations by request. Contact your Paxar RFID Representative for more information. -
Page 109: Tag Cut Dimensions
T a g C u t D i m e n s i o n s Use these specifications for the 926™ Knife with the RFMP printer. Use only Paxar approved RFID tag supplies. Widths: 1.5 inches to 4.0 inches (38 mm to 102 mm) Lengths: 1.5 inches to 16.0 inches (38 mm to 406 mm) Thickness:... -
Page 110: Cable Pinouts
C a b l e P i n o u t s The following tables show the connector pins for a 9-pin to 25-pin (126825) cable or a 25-pin to 25-pin cable (126826). 9-Pin (F) 25-Pin (M) CD 1 20 DTR RD 2 2 TD TD 3... -
Page 111: Accessories And Options
A C C E S S O R I E S A N D O P T I O N S A c c e s s o r i e s ♦ 926™ Knife ♦ 935™ Rewind ♦ 938™ Verifier (Can not be used with 926 Knife) ♦... -
Page 112: Packaging Materials
Packaging Materials If you need to ship the printer to a different location and do not have the original packaging, use the following part numbers to order the appropriate packaging materials. Plastic Cover Metal Cover Description and Qty. Description and Qty. Printers Printers 00065501... -
Page 113: Ethernet Information
Ethernet Information Paxar® offers internal and external Ethernet connectivity solutions. These solutions make it easy to set up, manage, and monitor a printer linked to an Ethernet connection. The print server provides multiprotocol capabilities for users with Windows® 95/98/2000 or Windows NT®, TCP/IP, and NetWare®. Software is available on our Web site (www.paxar.com) to configure the print server. - Page 114 B-4 Operator’s Handbook...
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Page 115: Glossary 1
G L O S S A R Y The following terms will help you use this manual. A device used to transmit and receive radio frequency antenna communications. The printer’s antenna is located between the platen roller and supply guide inside a bracket. Reduces the strength of the RF Field emitted by the RFID attenuation printer's antenna. - Page 116 Actual data printed on a label or tag. The host may print job (batch) download the print job together with the format, or as a separate packet. The print job is also called a "batch." protocol A standard method of communicating between devices (computers, printers, RFID readers, RFID tags, etc.).
- Page 117 The combination of the embedded programmable microchip transponder with an antenna on some type of media (film, paper, etc.). Different types of transponders are available, for example, Class 1 Gen1 or Class 1 Gen2. These can also be referred to as RFID tags. Ultra High Frequency is a range of frequencies between 300 MHz and 3 GHz.
- Page 118 4 Operator’s Handbook...