Troubleshooting - Avery Dennison M09416 TTXLI Service Manual

6. TROUBLESHOOTING

This section lists the common problems that you may encounter when operating the
printer.
1. LED does not light on
Turn the power switch on.
Measure if there is 24V DC from the power supply output plug. Change the
power adaptor if 24V DC is not been measured.
Check if U32 (5VDC) and U22 (3.3VDC) of the main board are broken.
Change main board if one of them is broken; Or measure if JP 22 (5VDC) and
the terminal of R316 close to C139 side (3.3VDC) are correct voltage. Change
main board if their voltages are been measured incorrectly.
2. The printer is paused
Press the FEED button to resume printing.
3. The LED is on red and blinking
If the LED is red and blinking, which means that either the label runs out, paper
sensor error, ribbon runs out, ribbon sensor error or ribbon rewind encode sensor
error. We also can use diagnostic tool to get the printer status through COM port or
USB port.
Label runs out (Out of paper):
Load a roll of label and follow the instructions as following and then press the
feed button to resume printing.
1. Insert a 1" label spindle into a paper roll
2. Open the printer's top cover by releasing the green top cover open levers
located on each side of the printer and lifting the top cover. A top cover
support at the rear of the printer will hold the printer top cover open.
3. Place a roll of paper onto the center of the paper roll mount.
4. Feed the paper, printing side face up, through the Teflon bar and the label
guide and pass over the platen.
5. Adjust the green center-biased label guides in or out so they are slightly
touch the edges of the label backing.
6. To close the printer top cover, lift the cover slightly and pull the top cover
support forward toward the front of the printer. Close the printer top cover
slowly and make sure the cover locks latch securely.
9416TTXLI Service Manual Rev. A ©2008 Avery Dennison Corp. All rights reserved.