Conference Failure - Avaya IP Office Conferencing Center 3.0 Installation And Administration Manual

Conferencing Center 3.0 Installation Manual

Conference Failure

This sample failure route defines the action taken by the system when there is a general failure in
connecting to the conferencing system. Again, this is only a sample route in which the conference
participant is played a "conference failure" message and then transferred to the receptionist.
To set up this failure route:
1. Click Basic Actions on the tool bar and select
2. Click in the right-hand pane to place the action.
3. Open the Properties for
• Change the Token Name to Play Failure.wav.
•
In the Entry Prompts tab, click the
this wav file will play, "Conference not accessible."
• Click Close and OK.
4. Connect Failure to
5. Click Telephony Actions on the tool bar and select
6. Click in the right-hand pane to place the action.
7. Open the Properties for
• Change the Token Name to Transfer Reception.
• In the Specific tab, enter your reception's extension in the Destination field.
• Click OK.
8. Connect Play Failure.wav to
9. Click Save & Make Live on the toolbar.
26
Generic.
Play Failure.wav.
Transfer.
Transfer Reception.
Generic.
(green cross), click
Transfer.
and select CONF_23.wav;