Conference Full - Avaya IP Office Conferencing Center 3.0 Installation And Administration Manual

Conference Full

This sample failure route defines the action taken by the system when a participant dials into a
conference that has reached its set number of participants. Again, this is only a sample route in which
the conference participant is played a "conference is full" message and then transferred to the
receptionist.
To set up this failure route:
1. Create a recording similar to the following:
• "Sorry, the conference you are trying to join is full."
2. Click Basic Actions on the tool bar and select
3. Click in the right-hand pane to place the action.
4. Open the Properties for
• Change the Token Name to Play Full.wav.
• In the Entry Prompts tab, click the
wav file you created in step 1.
• Click Close and OK.
5. Connect Conference Finished to
6. Click Telephony Actions on the tool bar and select
7. Click in the right-hand pane to place the action.
8. Open the Properties for
•
Change the Token Name to Transfer Reception.
• In the Specific tab, enter 300 (your reception's extension) in the Destination field.
• Click OK.
9. Connect Play Full.wav to
10. Click Save & Make Live on the toolbar.
Generic.
(green cross), click
Play Full.wav.
Transfer.
Transfer Reception.
Additional Configurations
Generic.
and select the name of the
Transfer.
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