Monthly Tasks - Avaya IP Office User Manual

Monthly tasks

Check the following aspects of the system on a monthly basis:
• Loading trends. Note the total call volumes recorded every month to be aware of gradually
increasing traffic trends. To do this:
- Note the number of calls recorded at the end of each month and compare with previous month's
accumulated total.
- Note the age of the oldest call on the disk (only applicable once the disk has filled for the first time)
- Note the CPU load during busy hour
If it appears that the load is increasing, consider increasing server specification or disk space.
•
Server Backup. Back up your server on a regular basis, particularly if you make any changes to
the setup of your server. Make a ghost image of the server so that you can quickly rebuild it in the
event of major hardware failure.
• Recording Check. Any changes to the system may affect the system's capabilities. To be sure
that the system is functioning correctly, periodically verify that the physical setup is properly
specified in the Administration application.
In addition, if you change the IP addresses or node names of any system components, you should
perform a full commissioning test to confirm correct storage of all required calls.
ContactStore System Admin
IP Office 40DHB0002USEU Issue 1 (2nd September 2004)
Chapter2
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