Toshiba Strata CIX Call Router Installation Manual page 41

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Choice #2 - All Other Times
This is an optional field of up to twelve digits to determine where a call is to be routed if Choice #1
- Schedule does not have an entry or does not find a match. This number can be an Intercom
Extension, a combination of an extension number and Voice Mailbox number, an Outside Number,
or a Voice Action Script to be processed by Voice Assistant, if it is installed. If a Voice Action Script
is entered and Voice Assistant has not been installed, then this, like any other invalid or null entry,
is ignored, and the routing decision will be passed on to the third option, the Default Destination as
defined by Preferences / Call-Routing in Call Router. In order to program the Choice #2 - All Other
Times destination of any given Record, click on the Edit button next to the text box for this entry.
The Edit Destination box will appear.
Record Info
Temporary
This box is checked if the current record was automatically inserted by the Auto-Learn Feature set
in the Preferences / Database section of Call Router. An automatically inserted record is
considered "temporary" until someone has reviewed it and made it "permanent" by de-selecting
this box. Using the Temporary feature insures that no bad or unwanted records which may have
been inserted escape the notice of the Call Administrator.
The status of this check box does not affect the use or performance of the information in the
record.
Accessed
This is a line of information stating the last date and time that the current record was accessed.
This information is updated anytime a change is made to the record using Call Administrator, or
anytime Call Router uses the record for routing a call. By looking at this information, the Call
Administrator can quickly determine if the current record is active or whether it might no longer be
necessary and can be deleted.
Buttons First/Prev/=/Next/Last
You can view the database records by using the First, Previous, Next, and Last buttons in the Call
Router Administrator form.
The field that determines the order in which they are scrolled is indicated by the button to the right
of the text box. This selection can be changed by simply clicking inside the text box of the field you
want to use for sorting. The button will change with your selection.
To search for a specific record, overwrite the existing information in whichever text box you want to
specify as your search criteria. When you have entered the search specifications, press the =
button. If an exact match is not found, the closest possible match is returned.
Call Router Installation Guide
"Edit Destination"
03/09
Call Router Administrator
on
page
13.
Tab Choices
35

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