Toshiba Strata CIX Call Router Installation Manual page 20

Call Router
Tab Options
Voice Assistant
In the Edit Destination dialogue box, if Voice Assistant is a permitted destination, the Voice
Assistant radio button will be available. Choosing this radio button will bring up the entry form for
entering scripts and their parameters as shown below.
Script # – Enter the number for the Voice Action Script that you want to apply to this destination.
Enter one of the five scripts provided in the Reserved Set or the number of a custom programmed
script created by you. Make sure you enter a valid script number.
Parameters – Using commas to separate them, enter the parameters needed by the script you
have chosen. All parameters must be entered. If you want to use the default for a parameter, you
still must enter a comma (or blank) to represent the parameter.
Save the Destination
Important!
OAI Route Command
This selection allows a choice between using the Route as a Transfer OAI command or using the
Route as a New Call OAI command when routing calls. It is best to use the Route as a New Call
option because if the call is eventually forwarded to Voice Mail it will then go to the correct voice
mailbox.
Off-Premise Call Routing
This field should be programmed to the trunk access code that should be used whenever routing a
call to an outside number and no other trunk access code has been specified.
Route FWDed IC Calls
Call Router is able to route intercom calls using the Forwarding Extension information. That is,
when a call is forwarded to the Call Router, the extension of the first extension that forwarded the
call is provided as the Forwarding Extension for that call. So the Call Router has additional routing
and search options to use that Forwarding Extension information in special application scenarios.
This need is most prevalent in networking applications, but can also be useful in other
applications.
The Called Name field in the database is used for any searches involving the Forwarding
Extension. If a forward chain occurs (one phone forwarded to another that is forwarded to
another), then the Forwarding Extension will be that of the first extension that forwarded the call.
Regardless of the settings in this box, intercom calls that are not forwarded will always be ignored.
The choices for this option are:
Never – This is the Default option and is used to disable routing of Forwarded Intercom calls.
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Once you have entered the Destination and clicked OK to register it, do not forget to
then press the Save button to record your changes for that Record.
Call Router Installation Guide 03/09