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Call Router Administrator

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Incoming Calls

Phone Number

This is an optional field. However, if it has anything in it at all, that entry must be unique. When a

call is received with either CallerID / ANI or DID / DNIS information, and the equivalent search

options are enabled in the Preferences / Database section of Call Router, this Phone Number field

is searched for a match.

Modify to # ("Main Listed" #)

This is an optional field which is required to be either 10 digits or blank. If the Replace Calling

Number with "Main #" box in the Preferences / Modify section of Call Router is selected, this

number will be substituted as the CallerID of the calling party when a match is made.

This field can be useful if you have a Bell Operating Company that sends you the CallerID of the

actual number being used rather than the Main or Listed number of the trunk group but, in your

application, you need the actual Main or Listed number of the caller to be the number that is

passed with the call.

Calling Name

This is an optional field of up to sixteen letters or digits describing the caller. This field can be used

for searching based on the current Name attached to the call, or it can be used to Modify the call

with this Name entry.

Whether or not you intend to search this field or Modify the call with the Attach Name option, it is a

good idea to enter some identifying name in this field so that the record will always make sense

when it is brought up by Call Router Administrator.

Call Router Installation Guide

03/09

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