Trunk Configuration; C Hapter; Trunks Out Of Service; Channel Identification - Altigen ACM 6.5 Administration Manual

Trunk attributes and parameters are set using the Trunk Configuration window. The
attributes and options available depend on the type of board and trunk. This chapter
discusses general configuration options applicable to all trunks, followed by specific
configuration options for the following trunk types:
H.323 tie trunk, page 128
•
SIP tie trunk, page 128
•
SIP trunk for ITSP, page 129
•
Triton T1/PRI trunk, page 133
•
Triton analog trunk, page 136
•
This chapter also discusses incoming call routing (page 145) and outgoing call blocking
(page 146), both configurable on tabs in the Trunk Configuration window.

Trunks Out of Service

If none of the trunks are available when an outside call is placed, the caller will hear the
system prompt: "All outside lines are busy. Please try again later."

Channel Identification

To find out channel information, right-click a trunk in the Trunk View window (shown in
Figure 2, below), and select Channel Physical Location. The Channel Information box
appears, displaying logical board ID, board name, channel group type, and channel ID:

Trunk Configuration

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