Exporting And Importing Extensions; Importing Extensions From A .Csv File - Altigen ACM 6.5 Administration Manual

Exporting and Importing Extensions

queue quit forward (returns to default value - to voice mail)
–
call distribution (if previously configured to Ring First Available Member, Ring Next
–
Member or Ring All, the setting is not changed. If configured to any other settings,
the setting is configured to Ring First Available Member.)
To convert, select the workgroup (indicated in the Type field) and click the Convert
Group button or double-click the workgroup.
Convert Hunt group to Workgroup—A hunt group cannot be converted if it
•
contains at least one non-agent. You must first change the extension from non-
agent to agent (by selecting the agent and clicking the Convert Agent button or by
checking the Agent check box in the Extension Configuration window before
converting).
To convert, select the hunt group (indicated in the Type field) and click the Convert
Group button or double-click the hunt group.
Exporting and Importing Extensions
You can import and export extensions in a .csv file and you can import extensions from
the active directory.

Importing Extensions from a .csv File

1. First, back up your system configurations, using AltiGen's System Data Management
tool (Services > Utilities > System Data Management).
2. Go to Services > Utilities > Import Extensions.
3. In the Import Extensions dialog box, click the Explore button to select a .csv file to
import, and click OK.
All the extension records in the .csv file are added to the Import Extensions list.
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MAXCS ACM 6.5 Administration Manual