Chapter 9: Troubleshooting; Overview; Print Quality Maintenance; Simple Troubleshooting - NEC SuperScript 1800 User Manual

CHAPTER 9
TROUBLESHOOTING
O
VERVIEW
This chapter tells you how to resolve problems with your
printer's operation.The following subjects are explained:
•

Print quality maintenance

•

Simple troubleshooting

• Clearing paper jams
• Output quality problems
• PostScript problems
P Q
RINT UALITY
Here are some suggestions for maintaining the highest print
quality from your printer.
• Replace the Toner Cartridge as soon as the display
indicates that replacement is necessary.
• Use high-quality paper or transparencies to obtain sharp,
crisp characters and maximum contrast.
• Follow the cleaning procedures described in Chapter 7,
"Maintaining Your Printer."
M
AINTENANCE
S T
IMPLE ROUBLESHOOTING
Here are some simple resolutions to occasional printer
problems.
Problem
Power light is off Check that the power cord is plugged
into a live power outlet and the
printer power switch is turned on.
Power light is on • Verify that the Ready indicator
but printer does light is on (if it is not, press the Go
button).
not print
• Verify that all interface cable
connections are tightly secured.
Printer does not Turn the printer off, and then on
again.
operate by
pressing the GO
button
Printer does not • From the Windows Start button,
print from point to Settings , then select
software Printers .
application
• Select PCL6 , PCL5e , or PS printer
icon.
• From the File menu, select
Default Printer .
Printed data is • Check the printer cable
not sent to the connections (See page 13 and14.)
printer
• Check the printer port on your
computer.
Check for paper jam or misfeed.
Paper does not
print to the output
tray
Paper does not Make sure that the paper weight is
stack correctly between 16 and 43 lb.
Solution
91