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Intergraph InterServe 600 Series System Setup

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InterServe 600 Series
System Setup
DHA016840
November 1996

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Summary of Contents for Intergraph InterServe 600 Series

  • Page 1 InterServe 600 Series System Setup DHA016840 November 1996...
  • Page 2 The software discussed in this document is furnished under a license and may be used or copied only in accordance with the terms of the license. No responsibility is assumed by Intergraph for the use or reliability of software on equipment that is not supplied by Intergraph or its affiliated companies.
  • Page 3 Power Input Rating The unit’s power input rating can be found in the InterServe 600 Series System Introduction. Product ID Information Product ID information (serial number and model number) can be found on the back of the base unit. FCC Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.

  • Page 5: Table Of Contents

    Learning About System Ergonomics................. xi Getting Documentation and Training ................xii Getting Telephone Support ....................xii Using the Intergraph Bulletin Board Service ..............xii Using the Intergraph FAXLink..................xiii Finding Intergraph on the Internet................... xiii 1 Getting Started ......................1 Unpacking the System......................
  • Page 6 3 Configuring the BIOS ....................23 Starting AMIBIOS Setup....................23 Setup Menu........................24 Standard Setup ....................25 Advanced Setup ....................26 Chipset Setup ..................... 27 Peripheral Setup ....................29 Utility Menu ........................31 DetectMaster, DetectSlave ................. 31 Security Menu ........................31 Password ......................
  • Page 7 Cannot plot to network plotter on LAN ............. 45 5 Installing System Software ..................47 Before You Begin ......................47 Windows NT Server 3.51....................47 Windows NT Server 4.0....................48 Updating the Operating System..................49...
  • Page 8 viii...

  • Page 9: Preface

    Preface The InterServe 600 Series System Setup describes setting up and configuring your InterServe 610, 620, 630, or 640 system for use. About This Document InterServe 600 Series System Setup is organized as follows: Chapter 1, “Getting Started,” describes how to unpack and set up the server hardware.

  • Page 10: Finding Operating System Information

    An online introduction to your new system is provided in the System Introduction, which provides information on subjects such as the following: System features System controls and connections Intergraph customer support You may install the System Introduction after configuring the system.

  • Page 11: Learning About System Ergonomics

    To get the System Reference: Connect to the IBBS as described in “Using the Intergraph Bulletin Board Service,” or connect to Intergraph’s FTP site at ftp.intergraph.com. From the IBBS login, go to Intergraph Product Centers, Systems and Networking, File Libraries, and Technical Notes.

  • Page 12: Getting Documentation And Training

    A brief description of the question or problem. Using the Intergraph Bulletin Board Service Available 24 hours a day, 7 days a week, the Intergraph Bulletin Board Service (IBBS) is an electronic forum for Intergraph customers to exchange information with Intergraph's technical and marketing staff, and with other Intergraph customers.

  • Page 13: Using The Intergraph Faxlink

    System Operator (Sysop) at 1-205-730-1413. Using the Intergraph FAXLink You can use the Intergraph FAXLink to get technical support information by fax 24 hours a day, 7 days a week. From a touch-tone phone or fax machine phone: Call 1-800-240-4300 to get new user instructions, an index listing of available documents, and an overview of the categories of available information.
  • Page 14 You can participate in the Intergraph Customer Forum (ICF), a bi-directional gateway to the USENET newsgroup comp.sys.intergraph. Anything posted to that group or sent to comp-sys-intergraph@ingr.com is emailed to all subscribers. Incoming email messages are also posted to the newsgroup. You can subscribe to the ICF via Intergraph Online.

  • Page 15: Getting Started

    1 Getting Started Follow the instructions in this chapter to set up your new InterServe 600 series server. Unpacking the System Remove everything from the shipping cartons and verify you have the following items. The InterServe carton contains the following items:...

  • Page 16: Placing System Components

    Placing System Components When placing the system components, keep these guidelines in mind: Place the base unit in a location where air can circulate freely around it. The front and back panels should each have at least a 3-inch clearance. Do not expose the system to high levels of dust, smoke, or moisture.
  • Page 17 CAUTION If you are not using cables supplied by Intergraph, use shielded cables to prevent excessive electromagnetic interference (EMI). Intergraph cables are designed to reduce the amount of EMI produced by the system.

  • Page 18: Installing The Raid Disk Drives

    CAUTION If the server is not connected to a UPS, data loss can occur if there is a power failure. If your server does not have an internal RAID disk array, go to Chapter 2, “Configuring the System” to start the system and complete the installation of the Windows NT Server operating system.
  • Page 19 Slot 6 Slot 5 Slot 4 Slot 3 Slot 2 Slot 1 Latching Clips...

  • Page 21: Configuring The System

    The Windows NT Server operating system is partially installed on the system disk in your InterServe 600 series server. After setting up the system, you must start the system and complete Windows NT Setup to configure your system for use. Parts of the installation procedure require information that you must supply.
  • Page 22 Obtain and record the following information: Your name, and the name of your company or organization: For a system running Windows NT Server, the CD Key from the Windows NT Server CD case, or the Product ID Number from Start Here, the Installation Guide, or the registration card: A username and password for setting up...

  • Page 23: Configuring Windows Nt Server 3.51

    Internet Protocol (IP) address for your system: IP subnet mask for your system: IP domain name for your network: IP address for your network’s default gateway: IP addresses for your network’s Domain Name System (DNS) servers, if any: Have several blank, formatted diskettes available to create backup diskettes containing system software.
  • Page 24 Windows NT was installed), along with the standard Windows NT drivers. CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the utility. RDISK...

  • Page 25: Configuring Windows Nt Server 4.0

    Use this utility to update the Emergency Repair Disk any time you change your system’s configuration. You should also make and keep a backup copy of the Emergency Repair Disk. Refer to Windows NT Help for information on creating an Emergency Repair Disk, and to the Windows NT Server Installation Guide for information on using it.

  • Page 26: What Now

    After you start the system for the first time and configure the Windows NT Server operating system, you must install the Intergraph G95 video display driver and configure it for use. Use the Display Properties dialog (Windows NT Server 4.0) or the Display Settings dialog (Windows NT Server 3.51) to configure the video display.

  • Page 27: Changing The Default Video Display Driver

    Changing the Default Video Display Driver After configuring the video display and restarting the system, you should configure the system to use the Intergraph video display driver by default. To change the default video display driver: Open System in the Windows NT Control Panel. The System dialog displays.

  • Page 28: Correcting Video Display Problems

    A multi-sync monitor is selected, but a graphics display device with different video timings (such as an Intergraph InterVue monitor) is connected to the system. Select the appropriate monitor type as described previously. The monitor selection set by the MGA Monitor application is inappropriate for the monitor connected to the system.

  • Page 29: Installing The Sound Driver

    If the system has a microphone and speakers, you can use the operating system’s sound control programs to control them. Additional accessories for the on-board sound processor are available from the Intergraph Bulletin Board Service (IBBS) or from vendor bulletin boards pointed to by the IBBS.
  • Page 30 When the warning dialog displays, select OK, and then select OK again. When the warning dialog displays, select Add, and then select OK. Windows NT Setup displays a list of adapters. Select Other (Requires disk from hardware manufacturer). The Insert Disk dialog displays.

  • Page 31: Configuring Free Disk Space

    InterRAID documentation delivered with the system for more information. Enabling the Windows NT PCMCIA Device On InterServe 600 series systems equipped with a combo drive (containing a floppy disk drive and a PC Card slot), you must enable the Windows NT PCMCIA device after configuring Windows NT Server.

  • Page 32: Disabling Command Queuing

    Disabling Command Queuing To improve standalone system performance and to improve performance with some high- performance SCSI peripherals, you should disable command queuing in the Windows NT Registry. WARNING Do not change values in the Registry other than as directed. If you introduce incorrect values into the Registry, you may cause serious operating system problems, and you may have to reinstall Windows NT.

  • Page 33: Creating An Emergency Repair Disk

    (that is, at the time Windows NT was installed), along with the standard Windows NT drivers. CAUTION Once you have created all of your user accounts and have finished configuring the system, Intergraph recommends that you create an Emergency Repair Disk using the utility. RDISK Use this utility to update the Emergency Repair Disk any time you change your system’s...
  • Page 34 To delete a program from the tool bar, select the program, and then select Remove. You cannot delete a predefined program from the tool bar. To add a new program to the tool bar, select Add. To change the configuration of an existing program on the tool bar, select the program, and then select Edit.

  • Page 35: Installing The Ecc Memory Driver (Interserve 630, 640)

    After you configure the Windows NT Server operating system, you may install the online System Introduction. Once installed, you can use it to learn about the features and basic operation of your InterServe 600 series system. To install the System Introduction: Insert the diskette containing the System Introduction into the floppy disk drive.

  • Page 36: Obtaining Windows Nt Updates

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

  • Page 37: Configuring The Bios

    Megatrends, Inc., banner message during boot up. The banner message is similar to the following: AMIBIOS (C) 1994 American Megatrends Inc., (C) 1996 Intergraph Corporation (762XX) Starting AMIBIOS Setup To start AMIBIOS Setup: Restart the system. The American Megatrends banner screen displays with the following...

  • Page 38: Setup Menu

    This screen allows access to menus for configuring the BIOS to suit your own needs or perform maintenance as needed. The following sections describe in detail the parameters you can access through each menu. While using AMIBIOS Setup, remember these tips: To access Help, press .

  • Page 39: Standard Setup

    Standard Setup The Standard Setup menu allows you to set the system date and time, and define floppy disk drive parameters. Date/Time Select the Date/Time icon to display the current system date and time values. To change the system date and time: Click on the incorrect value with the mouse pointer or press the key until the value highlights.

  • Page 40: Advanced Setup

    Advanced Setup The Advanced icon in the AMIBIOS Main Menu allows you to change details of the system’s operation. The following sections describe each parameter in the Advanced Setup menu. System Boot Up Sequence This parameter specifies the device sequence for system boot up. The default is C:, A:, which means the system attempts to boot from drive C first.

  • Page 41: Chipset Setup

    IDE Master LBA Mode This parameter enables LBA mode for master hard disks connected to the IDE controller. LBA mode translates the physical parameters of the hard disk to logical parameters, permitting the use of disk space beyond 528 MB. To use this parameter, the hard disk drive must support LBA mode, and it must be formatted with LBA mode enabled.
  • Page 42 PCI Video Frame Buffer The PCI Video Frame Buffer parameter allows you to implement the read prefetch support in the linear buffer of the system graphics hardware. System performance increases when set to Enabled (default). If you install a graphics card that does not support read prefetch, you must set this parameter to Disabled for proper display.

  • Page 43: Peripheral Setup

    This parameter identifies to the BIOS the speed of the memory modules that are installed in the system. InterServe 600 series servers use 60 ns memory SIMMs, so this parameter is set to 60 ns by default. If you set this parameter to 70 ns, the system will not boot.
  • Page 44 OnBoard FDC When set to Enabled (default), this parameter enables the system I/O controller on the system board. If you install floppy controller cards, then this parameter must be set to Disabled. Serial Port1 This parameter enables the use of serial port 1 on the system board by selecting a memory address for the port.

  • Page 45: Utility Menu

    Parallel Port IRQ This parameter allows you to select a base IRQ for the parallel port. The default is IRQ-7, or IRQ-5 may be selected. Either IRQ can be assigned to any of the LPT port numbers as shown in the parallel port table above. Utility Menu The Utility menu detects and allows you to configure IDE devices connected to your system.

  • Page 46: Anti-Virus

    To enter a password: Select the Password icon. The Password menu displays. Type the characters (maximum of six) for the password, and then press ENTER Re-type the password to confirm it and press ENTER To disable a password: Select the Password icon. Type in the current password, and press ENTER Press...

  • Page 47: Optimal

    Select the Original icon to load the last used BIOS settings. The following message displays: Restore Old Values? Select Yes to accept the values, or No to reject them. Access the Chipset Setup menu and change the Installed Memory Speed parameter to 60 ns.

  • Page 48: Reprogramming The Bios

    After reprogramming the BIOS, you must run the System Configuration Utility (SCU) to reassign those resources; see “Assigning Resources for ISA Boards” in this chapter. The InterServe 600 series servers use the 762 XX .ROM BIOS, where XX is the version NOTE number.

  • Page 49: Changing The System Boot Sequence

    FLASH FLASH Shut down and power off the system; then restart the system. When the MS-DOS Startup menu displays, select the Intergraph Flash Utility. The following messages display. Intergraph flash programming utility Reading 762 XX .ROM .

  • Page 50: Changing The System Boot Sequence

    Restart the system. Press when the following message displays: DELETE Press DEL if you want to run Setup The AMIBIOS Setup Main Menu displays. In the Setup menu, click the Advanced icon. A list of parameters displays. Click the System Boot Up Sequence parameter. The Options menu displays, with a choice of boot sequences.
  • Page 51 Insert the SYSUTIL diskette into the floppy diskette slot of the combo drive; then restart the system. When the MS-DOS Startup menu displays, select option 1 to run the SCU. Use the arrow keys or the mouse to select Step 2 from the SCU Main Menu. Then press insert to add a board that was not detected or has not been installed.
  • Page 52 Enter the data specified in the manufacturer’s configuration instructions. NOTE Use the TAB and arrow keys to move the cursor from field to field. Once inside the DMA, IRQ, and Ports fields, press ENTER to display the sub-fields for entering the information. Press to save the data to the system.

  • Page 53: Troubleshooting

    4 Troubleshooting Use this chapter to help determine the causes of some common problems that can occur with the server. This chapter describes the following types of problems: System power errors System boot errors Video errors Other hardware errors Network errors NOTE The Customer Response Center phone number is 1-800-633-7248.

  • Page 54: System Boot Errors

    System Boot Errors Series of beeps and error message displays Number of Beeps - Message Explanation and Solution 1 - Refresh Failure Bad memory refresh circuitry on the system board. Remove and re-install the SIMMs. If error continues, replace SIMMs. 2 - Parity Error Parity error in the first 64 KB block of memory.

  • Page 55: System Hangs After Bios Initializes

    System hangs after BIOS initializes Reason Solution Incorrect memory speed set in the BIOS. Change the “Installed Memory Speed,” parameter under Chipset Setup in AMIBIOS Setup to 60 ns. See Chapter 3. One or more processors is not active Reason Solution The voltage regulator module for the CPU Open the base unit and reseat the voltage...

  • Page 56: Incorrect Number Of Processors Displays

    Incorrect number of processors displays Reason Solution Faulty CPU Determine faulty CPU by swapping CPUs until the faulty one is found. CPU not properly seated into the socket. Ensure all CPUs are properly installed. Voltage Regulator Module (VRM) not Ensure all VRMs are properly installed. properly installed.

  • Page 57: Invalid Configuration Information For Slot Xx" Message Displays

    “Invalid configuration information for SLOT XX” message displays Reason Solution System is not properly configured to Run the System Configuration Utility and recognize the new ISA option board. set the board to its proper configuration according to manufacturers instructions. DMA bus time-out message displays Reason Solution Failure in DMA bus logic has occurred.

  • Page 58: Other Hardware Errors

    Other Hardware Errors CD-ROM drive LED does not light Reason Solution CD-ROM drive power cable is not attached. Open the base unit and ensure power cable is properly attached. Floppy disk drive/combo drive LEDs do not light Reason Solution Floppy disk drive power cable is not Open the base unit and ensure power cable attached.

  • Page 59: Pc Card Does Not Work, Or Is Not Recognized

    PC Card does not work, or is not recognized Reason Solution Defective PC Card is installed. Insert another PC Card to verify the combo drive works. PC Card is not compatible with operating Replace with compatible PC Card. system. PC Card installed or removed improperly. Verify proper card installation or removal.

  • Page 61: Installing System Software

    5 Installing System Software Complete the procedure outlined in this chapter if you must re-install Windows NT Server software on your Intergraph system. Most of these steps are described in more detail in the operating system documentation delivered with your system.

  • Page 62: Windows Nt Server 4.0

    QFE update software Mylex DAC960 Driver and Utilities Follow the instructions in the Installation Guide to install Windows NT Server 3.51. As you install the operating system: When prompted to select a Setup type, select Express Setup. When Setup lists the components of the system and asks you to make changes if needed, select the No Changes option.

  • Page 63: Updating The Operating System

    Service Packs from Microsoft’s World Wide Web and FTP sites free of charge. CAUTION If Intergraph provides a Service Pack through the IBBS or with a product or system, it has been certified against Intergraph hardware as described in the announcement of its availability.

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