Internal Calls; Placing Internal Calls; Changing Channels - Mitel INT4000 User Manual

Answering and Placing Calls

Internal Calls

Your extension number allows other people to place internal (intercom) calls to you, without any
extra codes. And, because every endpoint in your telephone system is assigned an extension
number, you can call other people in your system quickly and easily.
Ask your System Administrator for a list of extensions.

Placing Internal Calls

To place an internal call:
1.
2.
3.
To place a non-handsfree call that will ring at the other endpoint until answered:
Press
To program your endpoint to always send non-handsfree calls using the Ring Internal
Always feature:
Dial
NOTE
If the endpoint is busy when you place an internal call, you can do any of the following:
To stay on the line and wait for the endpoint to become available: Do not hang up. After a
system timer expires, you hear music until the endpoint is available. (You cannot do this if the
called endpoint is in DND mode.)
To request a callback (queue on to the endpoint): Press
is available, your endpoint rings. (To cancel the queue request before the callback, press
To use the Off-Hook Voice Announce feature (if the called endpoint is programmed for it): Do
not hang up. After the busy signals stop, you are automatically connected and may speak. (If
you hear music or if the endpoint is in DND mode, your off-hook voice announce call will not go
through.) This allows you to talk to other endpoint users on their handsfree speakerphone, even
though they already has a call in progress on the handset. This feature is not available if your
endpoint has the Ring Intercom Always feature enabled.

Changing Channels

If you have more than one cordless telephone in your office, they must operate on different
channels. Press
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Press and dial an extension number.
TALK
If your call goes through handsfree to an endpoint's speaker, speak after you hear a
double tone.
If you hear continuous ringing, wait for the call to be answered.
When finished, press
TALK
before dialing the extension number.
#
. The current status is shown.
3 7 7
This option applies only if the called endpoint has a voice mailbox.
to select a channel that provides the clearest communication.
CH
.
and hang up. When the endpoint
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Mitel ® INT4000 User Guide – Issue 6, December 2008
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