Control And Monitoring Function - Siemens OpenStage 60 SIP User Manual

Applications available on your OpenStage phone

Control and monitoring function

A control or monitoring function can be activated on your phone for service
purposes by remote maintenance.
Control function
Administrator has the option to activate and deactivate features of the
phone via remote maintenance. During maintenance the handset, micro-
phone, loudspeaker and headset are deactivated. You are additionally in-
formed on the display that the control function is active.
Monitoring function
In order to detect malfunctioning of a phone for example, the administrator
installs a monitoring function. You can use your phone as normal during
monitoring. However you will first be informed about the operation with a
message on the display and prompted to allow monitoring.
If administrator has activated a function on your phone, which continuously
transmits operating data to a server, you will see the flashing icon
upper display line.
Activating a diagnostic call
In the event of connection problems with a specific destination, the admin-
istrator may ask you to enter an activation code before the number of the
subscriber, which can be used to initiate tracing of the call data on the
phone. This activation code, which must be provided to you by the admin-
istrator and which comprises a leading asterisk, followed by three digits
and the hash sign as the terminating character, must be entered before the
actual phone number. At the end of the call, the call-related data is sent for
further analysis to the DLS server, which then passes it to the "OpenScape
Voice Trace Manager".
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