Troubleshooting
Problem
The system freezes or
the screen goes dark.
The system never goes
into a power saving
mode.
The
Wireless
Bluetooth/PC
Camera
modules
cannot
detected.
The Wireless LAN/PC
8
Camera modules cannot
be configured.
The
PC
Camera
software
displays
black screen when the
PC Camera software is
run.
8 - 10 Problems & Possible Solutions
The system's power saving features have timed-out. Use the AC/DC adapter, press a key on the
keyboard, or press the sleep (Fn + F4) key combination, or press the power button if no LEDs are
lit.
Power Options features are not enabled. Go to the Windows Power Options menu and enable
the features you prefer (see
on page D -
17). Make sure you have enabled Hibernate mode from the control panel.
LAN/
The modules are off. Check the Wireless LED indicator
Bluetooth modules are on or off (see
be
then press the appropriate function key combination in order to enable the modules. The function
key indicators (see
"Function/Hot Key Indicators" on page 1 -
status of the modules.
The driver(s) for the module(s) have not been installed. Make sure you have installed the driver
for the appropriate module (see the instructions in
module).
The software is using the incorrect device. If you have both an optional PC Camera and an optional
a
TV Tuner module present, you will need to select which device to use with the BisonCap program.
Go to the Devices menu in the BisonCap program and select the BisonCam, NB Pro device.
Possible Cause - Solution
"Power-Saving States" on page 3 - 6/"System Power Options"
"LED Indicators" on page 1 -
Chapter 7 "Modules"
to see if either the WLAN or
7). If the LED indicator is off,
9) will also indicate the power
for the appropriate
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