Pfaff creative vision Owner's Manual page 134

Is a correct spool cap used?
Is the best spool pin position used?
Is the stitch plate hole damaged?
Bobbin thread breaks
Did you insert the bobbin properly?
Is the stitch plate hole damaged?
Is the bobbin area full of lint?
Is the bobbin wound correctly?
The seam has uneven stitches
Is the thread tension correct?
Are you using too thick or slubbed thread?
Is the bobbin thread evenly wound?
Is a correct needle used?
The machine does not feed or feeds irregularly
Did you thread the machine properly?
Has sewing lint collected between the feed dogs?
Thread loops are forming on the underside of the embroidery design
Has the embroidery built up too much to move
freely under the presser foot?
The embroidery design is distorted
Is the fabric hooped properly?
Is the inner embroidery hoop completely inserted
in the outer embroidery hoop?
The embroidery design has puckered
Did you stabilize your fabric suffi ciently?
The machine will not embroider
Is the embroidery unit attached?
Is the wrong hoop attached?
Have your sewing machine serviced regularly by your local authorized PFAFF® dealer!
If you have followed this troubleshooting information and still have problems, take your sewing machine
to your dealer. If there is a specifi c problem, it is a great help to test sew with your thread on a scrap of
your sewing fabric and bring it to your dealer. A sewing sample will often give much better information
than words.
Non-original parts and accessories
The warranty does not cover any defect or damage caused by use of non-original accessories or parts.
11:4
Attach a spool cap of the right size for the actual
thread spool.
Try a different spool pin position (vertical or
horizontal).
Change the stitch plate.
Check the bobbin thread.
Change the stitch plate.
Clean lint from bobbin area and use only the
original PFAFF® bobbins approved for this model.
Wind a new bobbin.
Check needle thread tension and the threading.
Change the thread.
Check bobbin winding.
Insert a proper needle correctly as described in
chapter 2.
Check how the machine is threaded.
Remove the stitch plate and clean the feed dogs
with a brush.
Increase the presser foot height in the Settings
menu in small steps until problem is solved.
The fabric must be tightly hooped.
Hoop the fabric in such a way that the inner hoop
always exactly matches the outer hoop.
Ensure you use the proper stabilizer for your
technique or fabric type.
Make sure that the embroidery unit is properly
attached into the socket.
Slide on the correct hoop.