Page 1 53i, 55i, 57i, 57i C 53i, 55i, 57i, 57i CT SI SIP I IP PHONE PHONE 41-001160-00 Rev 04 Administrator Guide Release 2.1...
Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation. The information contained in this documentation is subject to change without notice.
Page 3: Software License Agreement
Software License Agreement Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclusive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may integrate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
Page 5: Table Of Contents
Preface About this guide ...xiii Introduction ...xiii Audience ...xiii Other Documentation ... xiv Chapters and appendixes in this guide ... xv Chapter 1 Overview About this chapter ...1-1 IP Phone Models ...1-2 Description ...1-2 Model 53i IP Phone ...1-5 Model 55i IP Phone ...1-8 Model 57i and 57i CT IP Phone ...1-12 Firmware Installation Information ...1-18 Description ...1-18...
Page 6 Chapter 2 Configuration Interface Methods About this chapter ...2-1 Configuration Methods ...2-2 Description ...2-2 IP Phone UI ...2-2 Aastra Web UI ...2-5 Configuration Files (Administrator Only) ...2-15 Chapter 3 Administrator Options About this chapter ...3-1 Administrator Level Options ...3-3 Description ...3-3 IP Phone UI Options ...3-3 Aastra Web UI Options ...3-7 Configuration File Options ...3-9...
Page 7 Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features About this chapter ...4-1 Overview ...4-3 Network Settings ...4-4 Basic Network Settings ...4-4 Advanced Network Settings ...4-16 Global SIP Settings ...4-44 Description ...4-44 Basic SIP Settings ...4-45 Advanced SIP Settings (optional) ...4-57 Real-time Transport Protocol (RTP) Settings ...4-63 Autodial Settings ...4-73 Configuration Server Protocol ...4-78...
Page 8 XML Beep Support ...5-48 Status Scroll Delay ...5-50 Incoming Call Interrupts Dialing ...5-52 Goodbye Key Cancels Incoming Call ...5-54 UPnP Mapping Lines (for remote phones) ...5-56 Message Waiting Indicator Line ...5-58 Incoming/Outgoing Intercom with Auto-Answer and Barge In ...5-60 Key Mapping ...5-66 Ring Tones and Tone Sets ...5-70 Priority Alerting ...5-75 Directed Call Pickup (BLF or XML Call Interception) ...5-81...
Page 9 Chapter 6 Configuring Advanced Operational Features About this chapter ...6-1 Advanced Operational Features ...6-3 Description ...6-3 MAC Address/Line Number in REGISTER Messages ...6-5 SIP Message Sequence for Blind Transfer ...6-7 Update Caller ID During a Call ...6-8 Boot Sequence Recovery Mode ...6-9 Auto-discovery Using mDNS ...6-10 Single Call Restriction (57i CT only) ...6-11 Missed Call Summary Subscription ...6-13...
Page 10 Chapter 9 Troubleshooting About this chapter ...9-1 Troubleshooting ...9-2 Troubleshooting Solutions ...9-7 Description ...9-7 Why does my phone display “Application missing”? ...9-7 Why does my phone display the “No Service” message? ...9-8 Why does my phone display "Bad Encrypted Config"? ...9-8 Why is my phone not receiving the TFTP IP address from the DHCP Server? ...9-9 How do I restart the IP phone? ...9-10 How do I set the IP phone to factory default? ...9-11...
Page 11 SIP Basic, Global Settings ... A-41 SIP Basic, Per-Line Settings ... A-50 Centralized Conferencing Settings ... A-60 Advanced SIP Settings ... A-62 Missed Call Summary Subscription Settings ... A-70 Transport Layer Security (TLS) Settings ... A-72 RTP, Codec, DTMF Global Settings ... A-77 Autodial Settings ...
Page 12 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters ... A-136 Softkey Settings for 55i, 57i, 57i CT ... A-137 Programmable Key Settings for 53i and 55i ... A-145 Top Softkey Settings for 57i and 57i CT ... A-150 Handset Feature Key Settings for the 57i CT ... A-156 Expansion Module Key Settings for 536M (for all model phones) and 560M (for 55i, 57i, 57i CT phones only) ...
Page 13 Appendix D Sample Configuration Files About this appendix ... D-1 Sample Configuration Files ... D-2 57i Sample Configuration File ... D-2 57i CT Sample Configuration File ... D-12 53i Sample Configuration File ... D-29 Appendix E Sample BLF Softkey Settings About this appendix ...
Page 14 XML Image Objects (55i, 57i/57i CT only) ...G-48 Attributes/Options to Use with XML Objects ...G-58 HTTP Post ...G-62 XML Schema File ...G-65 Limited Warranty 41-001160-00, Release 2.1 Rev 04...
Page 15: Preface
About this guide Introduction This SIP IP Phone Administrator Guide provides information on the basic network setup, operation, and maintenance of the IP phones, Models 53i, 55i, 57i, and 57i Cordless (57i CT). It also includes details on the functioning and configuration of the IP phones.
Page 16: Other Documentation
About this guide Other Documentation The IP phone documentation consists of: • <Model-specific> SIP IP Phone Installation Guide – contains installation and set-up instructions, information on general features and functions, and basic options list customization. Included with the phone. • Model 53i, 55i, 57i, 57i CT SIP IP Phone Administrator Guide –...
Page 17: Chapters And Appendixes In This Guide
Chapters and appendixes in this guide This guide contains the following chapters and appendixes: An overview of the IP Phone firmware installation information IP Phone interface methods Administrator option information Configuring the Network and Global SIP Features on the IP Phone Configuring operational information on the IP Phones Configuring advanced operational information on the IP Phones Encryption information...
Page 19: Overview
About this chapter Introduction This chapter briefly describes the IP Phone Models, and provides information about installing the IP phone firmware. It also describes the firmware and configuration files that the IP phone models use for operation. Topics This chapter covers the following topics: Topic IP Phone Models Firmware Installation Information...
Page 20: Ip Phone Models
IP Phone Models IP Phone Models Description The IP Phone Models 53i, 55i, 57i, and 57i CT communicate over an IP network allowing you to receive and place calls in the same manner as a regular business telephone. All phone models support the Session Initiation Protocol (SIP). The 57i CT offers the base phone along with a cordless extension.
Page 21: Optional Accessories
Overview IP Phone Models Optional Accessories The following are optional accessories for the IP Phones. Power over Ethernet (PoE) Inline Power Injector A Power over Ethernet (PoE) inline power injector supplies 48V power to the IP phone through the Ethernet cable on pins 4 & 5 and 7 & 8. Warning: Do not use this inline PoE power injector to power other devices.
Page 22 IP Phone Models 536M Expansion Module for 53i, 55i, 57i, and 57i CT The 536M module adds 36 additional softkeys to the IP phone models 53i, 55i, 57i, and 57i CT. The 536M provides paper labels for each softkey. Up to 3 modules can be piggy-backed to provide up to 108 additional softkeys for the phone.
Page 23: Model 53I Ip Phone
Overview IP Phone Models Model 53i IP Phone This section provides brief information about the Model 53i IP Phone. It includes a list of features, and describes the hard keys and default programmable keys on the 53i. 53i Phone Features •...
Page 24 IP Phone Models 53i Key Descriptions* Keys Key Description Goodbye key - Ends an active call. The Goodbye key also exits an open list, such as the Options List, without saving changes. Options key - Accesses options to customize your phone. Your System Administrator may have already customized some of your settings.
Page 25 Overview IP Phone Models Keys Navigation keys - Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display (if there is more than 1 line of status/text messages). These buttons also let you scroll through menu selections, such as the Options List.
Page 26: Model 55I Ip Phone
IP Phone Models Model 55i IP Phone This section provides brief information about the Model 55i IP Phone. It includes a list of features, and describes the hard keys, default programmable keys, and default softkeys on the 55i. 55i Phone Features •...
Page 27 Overview IP Phone Models • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *Availability of feature dependant on your phone system or service provider. 55i Key Descriptions* Keys Key Description...
Page 28 Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 29 Overview IP Phone Models Keys Key Description Softkeys - 6 Bottom keys: programmable state-based softkeys (up to 20 programmable functions). By default, keys 1 through 6 have no assigned functions. You can configure all 6 bottom softkeys to perform specific functions on the 55i IP phone. However, after you lift the handset, there are specific static softkeys that display that cannot be changed.
Page 30: Model 57I And 57I Ct Ip Phone
IP Phone Models Model 57i and 57i CT IP Phone This section provides brief information about the Model 57i IP Phone. It includes a list of features, and describes the hard keys and default softkeys on the 57i. 57i and 57i CT Phone Features •...
Page 31 Overview IP Phone Models • Inline power support (based on 802.3af standard) which eliminates power adapters. • AC power adapter (included) • Enhanced busy lamp fields* • Set paging* *Availability of feature dependant on your phone system or service provider. 57i and 57i CT Key Descriptions* Keys Key Description...
Page 32 IP Phone Models Keys Key Description Handsfree key - Activates Handsfree for making and receiving calls without lifting the handset. When the audio mode option is set, this key is used to switch between a headset and the handsfree speakerphone. Mute key - Mutes the microphone so that your caller cannot hear you (the light indicator flashes when the microphone is on mute).
Page 33 Overview IP Phone Models Keys Key Description Softkeys - 12 softkeys on the 57i IP Phone. - 6 Top Keys: programmable static softkeys (up to 10 programmable functions) - 6 Bottom Keys: programmable state-based softkeys (up to 20 programmable functions) By default, the top softkeys 1 through 4 are assigned as Services, Directory, Callers List, and Intercom, respectively.
Page 34 IP Phone Models 57i CT Cordless Handset Features • 5 line backlit display screen • 2 multi-functional softkeys • Programmable function key supports up to 14 functions • Vibration Alerter • Headset Jack • Desk charging stand 57i CT Cordless Handset Key Descriptions Function # 1-16 Function Description...
Page 35 Overview IP Phone Models Function # 41-001160-00, Release 2.1, Rev 04 Function Description Softkeys Activates feature or option shown on the display above the keys Call key Used to obtain dial tone Also used as a Hold key Dial Pad Mute Key When used, prevents the caller from hearing you Headset Jack...
Page 36: Firmware Installation Information
Firmware Installation Information Firmware Installation Information Description The firmware setup and installation for the IP phone can be done using any of the following: • Phone keypad menu (Phone UI) • Aastra Web-based user interface (Aastra Web UI) When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version automatically, or you may need to download it manually.
Page 37: Installation Requirements
— (optional) - For power, use a Power over Ethernet (PoE) power injector or a PoE switch. A PoE power injector is available as an optional accessory from Aastra Telecom. Contact your Administrator for more information. 41-001160-00, Release 2.1, Rev 04...
Page 38: Configuration Server Requirement
Firmware Installation Information Configuration Server Requirement A basic requirement for setting up the IP phone is to have a configuration server. The configuration server allows you to: • Store the firmware images that you need to download to your IP phone. •...
Page 39: Firmware And Configuration Files
Overview Firmware and Configuration Files Firmware and Configuration Files Description When the IP phone is initialized for the first time, DHCP is enabled by default. Depending on the type of configuration server setup you may have, the IP phone may download a firmware version and configuration files automatically, or you may need to download it manually.
Page 40: Configuration File Precedence
Firmware and Configuration Files Configuration File Precedence Aastra IP phones can accept two sources of configuration data: • The server configuration most recently downloaded/cached from the configuration server files, aastra.cfg/<mac>.cfg (or the aastra.tuz/<mac>.tuz encrypted equivalents). • Local configuration changes stored on the phone that were entered using either the IP phone UI or the Aastra Web UI In the event of conflicting values set by the different methods, values are applied in the following sequence:...
Page 41: Installing The Firmware/Configuration Files
Overview Firmware and Configuration Files Installing the Firmware/Configuration Files The following procedure describes how to install the firmware and configuration files. Step Action If DHCP is disabled, manually enter the configuration server’s IP address. For details on manually setting DHCP, see Chapter 4, the section Copy the firmware file <phone model>.st to the root directory of the configuration server.
Page 43: Configuration Interface Methods
Configuration Interface Methods About this chapter Introduction This chapter describes the methods you, as an Administrator, can use to configure the IP phones. Note: Features, characteristics, requirements, and configuration that are specific to a particular IP phone models are indicated where required in this guide.
Page 44: Configuration Methods
Configuration Methods Configuration Methods Description You can use the following to setup and configure the IP phone: • IP phone UI • Aastra Web UI • Configuration files Note: There are specific parameters you can configure using only the IP Phone UI, only and Aastra Web UI, only the configuration files, or a combination of any of these methods.
Page 45: Options Key
Configuration Interface Methods Configuration Methods Options Key The Options key allows you to access the "Options List" on the IP phone. Accessible options in this list are for both user and Administrator use. An Administrator must enter a password for administrator options. Note: An Administrator can apply a simplified options menu to the IP phones.
Page 46 Configuration Methods Using the Options Key From the 53i, 55i, or 57i/57i CT: Step Action Press on the phone to enter the Options List. Use the to scroll through the list of options. On 53i: To select an option, press the Enter softkey, or select the number on the keypad that corresponds to the option in the Option List.
Page 47: Aastra Web Ui
Configuration Interface Methods Configuration Methods Aastra Web UI An administrator can setup and configure the IP phone using the Aastra Web UI. The Aastra Web UI supports Internet Explorer and Gecko engine-based browsers like Firefox, Mozilla or Netscape. HTTP/HTTPS Support The Aastra Web UI supports both Hypertext Transfer Protocol (HTTP) and Hypertext Transfer Protocol over Secure Socket Layer (HTTPS) client and server protocols.
Page 48 Configuration Methods HTTP/HTTPS Client and Server Support The Aastra IP phones allow for HTTP request processing and associated data transfers to perform over a secure connection (HTTPS). The IP phones support the following: • Transfer of firmware images, configuration files, script files, and web page content over a secure connection.
Page 49 Configuration Interface Methods Configuration Methods Using HTTPS via the Aastra Web UI HTTPS is enabled by default on the IP phones. When you open a browser window and enter an IP address or host name for a phone using HTTP, a server redirection occurs which automatically converts an HTTP connection to an HTTPS connection.
Page 50 Configuration Methods Accessing the Aastra Web UI Use the following procedure to access the Aastra Web UI. Step Action Open your web browser and enter the phone’s IP address or host name into the address field. The following Login screen displays. IP address or host name 41-001160-00, Release 2.1, Rev 04...
Page 51 Configuration Interface Methods Configuration Methods Step Action Enter your username and password and click Note: For an administrator, the default username is “admin” and the password is “22222”. For a user, the default username is “user” and the password field is left blank. The IP phones accept numeric passwords only.
Page 52 The following categories display in the side menu of the Aastra Web UI: Status, Operation, Basic Settings, Advanced Settings. Status The Status section displays the network status and the MAC address of the IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only.
Page 53 Configuration Interface Methods Configuration Methods Heading Expansion Module <N> Handset Keys (57i CT only) Directory Reset 41-001160-00, Release 2.1, Rev 04 Description The 536M has up to 36 configurable keys. The 560M has up to 60 configurable keys. You can have up to 3 expansion modules attached to a single phone allowing you to configure keys for Expansion Module 1, Expansion Module 2, and Expansion Module 3.See your Model-specific User...
Page 54 Configuration Methods Basic Settings The Basic Settings section provides the following options: Heading Preferences Call Forward 2-12 Description Allows you to set the following General specifications on the IP phone. • Local Dial Plan (Admin Only) • Send Dial Plan Terminator (Admin Only) •...
Page 55: Advanced Settings
Configuration Interface Methods Configuration Methods Advanced Settings The Advanced Settings section provides the following options: Heading Network Global SIP Lines 1 through 9 Action URI Configuration Server Firmware Update 41-001160-00, Release 2.1, Rev 04 Description Allows you to set Basic Network Settings, Advanced Network Settings, Type of Service DSCP, and VLAN settings.
Page 56: Configuration Files
Configuration Methods Heading TLS Support Troubleshooting Enabling/Disabling the Aastra Web UI The Aastra Web UI is enabled by default on the IP phones. A System Administrator can disable the Aastra Web UI on a single phone or on all phones if required using the configuration files.
Page 57: Configuration Files (Administrator Only)
Configuration Interface Methods Configuration Methods Configuration Files ( Administrator Only A system administrator can enter specific parameters in the configuration files to configure the IP phones. All parameters in configuration files can only be set by an administrator. You can enter specific configuration parameters in either of the following configuration files: •...
Page 58 Configuration Methods Configuration files Step Action Using a text-based editing application, open the configuration file for the phone, for which you want to configure the directory list (either aastra.cfg, <mac>.cfg or both). Enter the required configuration parameters followed by the applicable value. For example, directory 1: company_directory directory 2: my_personal_directory Save the changes and close the configuration file.
Page 59: About This Chapter
About this chapter Introduction The IP phones provide specific options on the IP Phone that only an Administrator can access. These options are password protected and allow an Administrator to change or set features and configuration information as required. For all models, an Administrator can use the IP Phone UI, the Aastra Web UI, or the configuration files to enter and change values.
Page 60 About this chapter Topic Network Settings Line Settings Softkeys, Programmable Keys, Expansion Module Keys Action URI Configuration Server Settings Firmware Update Features Page page 3-31 page 3-56 page 3-57 page 3-58 page 3-59 page 3-66 41-001160-00, Release 2.1, Rev 04...
Page 61: Administrator Level Options
Administrator Options Administrator Level Options Administrator Level Options Description There are options on the IP phone that both a User and Administrator can access. However, there are specific options that an Administrator can access only. These options allow the Administrator to configure and manage local and/or remote IP phones in a network.
Page 62 Administrator Level Options The following are administrator options in the "Options List" on the IP phone UI: • Administrator Menu — Configuration Server — Network Settings — SIP Settings — Factory Default — Erase Local Config. References For information about all other user options in the “Options Menu”, see your model-specific SIP IP Phone User Guide.
Page 63 Administrator Options Administrator Level Options Simplified IP Phone UI Options Menu An Administrator can replace the existing options menu on the Phone UI with a more simplified options menu. In the configuration files, the “options simple menu” parameter allows you to display either the full menu (if set to 0), or the simplified menu (if set to 1).
Page 64 Administrator Level Options Configuring the Simplified IP Phone UI Options Menu You can enable the simplified IP Phone UI Options menu using the configurations files only. Configuration Files For the specific parameter you can set in the configuration files, see Appendix A, the section, Phone UI Options Menu”...
Page 65: Aastra Web Ui Options
Administrator Options Administrator Level Options Aastra Web UI Options An Administrator can configure specific options using the Aastra Web UI. These options display after an Administrator logs into the Web UI using a Web browser and entering the Admin username and password at the login prompt (The default username is "admin"...
Page 66 Administrator Level Options The following are options that an Administrator can configure in the Aastra Web UI (and are not available for the User to configure): • Operation->Reset — Restore to Factory Defaults — Remove Local Configuration Settings • Basic Settings->Preferences->General —...
Page 67: Configuration File Options
Administrator Options Administrator Level Options References For information about options available to a User AND Administrator in the Aastra Web UI, see your Model-specific User Guide. For procedures to Restart your phone or restore factory defaults, see Your Phone” Configuration” For more information about Advanced Settings for the IP Phone, see “Configuring Network and Session Initiation Protocol (SIP) Features.”...
Page 68: Phone Status
Administrator Level Options Phone Status The Phone Status on the IP Phone displays the network status and firmware version of the IP phone. You can display phone status using the IP phone UI or the Aastra Web UI. Phone Status via IP Phone UI In the IP phone UI, the Phone Status options are available to the user and the administrator and do not require a password entry.
Page 69 Administrator Options Administrator Level Options • IP&MAC Addresses Displays the IP address and MAC address of the phone. • LAN Port Displays the Link State, Negotiation Method, Speed, and Duplex Method that the phone uses on its LAN port. • PC Port Displays the Link State, Negotiation Method, Speed, and Duplex Method that the phone uses on its PC Port.
Page 70 Administrator Level Options The following information displays for phone status in the Aastra Web UI at the location Status->System Information. This information is available to the user and the administrator as read-only. • Network Attributes Displays the network status of the Ethernet ports at the back of the phone. You can also view the phone’s IP and MAC addresses.
Page 71: Restarting Your Phone
Administrator Options Administrator Level Options Restarting Your Phone As System Administrator, there may be times when you need to restart a phone. The Restart option allows you reboot the phone when required. A reset may be necessary when: • There is a change in your network, OR •...
Page 72 Administrator Level Options Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 3-14 41-001160-00, Release 2.1, Rev 04...
Page 73: Set Phone To Factory Defaults/Erase Local Configuration
Administrator Options Administrator Level Options Set Phone to Factory Defaults/Erase Local Configuration You can set phones to their factory default setting or remove a local phone’s configuration using the IP Phone UI or the Aastra Web UI. Setting Factory Defaults on the Phone Factory default settings are the settings that reside on the phone after it has left the factory.
Page 74 Administrator Level Options Settings Factory Defaults Using the Aastra Web UI Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Restore to Factory Defaults" field, click This restores all factory defaults, and removes any saved configuration and directory list files. 3-16 41-001160-00, Release 2.1, Rev 04...
Page 75 Administrator Options Administrator Level Options Erasing the Phone’s Local Configuration You can reset the IP Phone’s local configuration if required. The local configuration is the last updated configuration you performed using the IP Phone UI or the Aastra Web UI. Performing this action results in losing all recently user-modified settings.
Page 76 Administrator Level Options Erasing the Phone’s Local Configuration Using the Aastra Web UII Aastra Web UI Step Action Click on Operation->Reset->Current Settings. In the "Remove Local Configuration Settings" field, click This removes the last customized configuration settings made on the phone. 3-18 41-001160-00, Release 2.1, Rev 04...
Page 77: Basic Settings
Administrator Options Administrator Level Options Basic Settings An Administrator has access to specific Basic Setting options to configure and manage the IP Phone in the network. The following sections identify the options available to an Administrator only, or where indicated, to a User and Administrator.
Page 78 Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Park Call sprecode Note: This option can be set by both Users and Administrators. Pick Up Parked Call pickupsprecode Note: This option can be set by both Users and Administrators.
Page 79 Administrator Options Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Play Call Waiting Tone call waiting tone Note: This option can be set by both Users and Administrators. Stuttered Dial Tone stutter disabled Note: This option can be set by both Users and Administrators.
Page 80 Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files UPnP Mapping Lines upnp mapping lines Note: This option can be set by both Users and Administrators. Message Waiting mwi led line Indicator Line Note: This option can be set by both Users and Administrators.
Page 81 Administrator Options Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Microphone Mute sip intercom mute mic Note: This option can be set by both Users and Administrators. Play Warning Tone sip play warning tone Note: This option can be set by both Users and Administrators.
Page 82 Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files Prefix Code sip intercom prefix code Line sip intercom line 3-24 Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls.
Page 83 Administrator Options Administrator Level Options Key Mapping Parameter in Parameter in Aastra Web UI Configuration Files Map Redial Key To map redial key to Map Conf Key To map conf key to 41-001160-00, Release 2.1, Rev 04 Description Sets the Redial key as a speeddial key if a value is entered for this parameter.
Page 84: Ring Tones
Administrator Level Options Ring Tones Parameter in Parameter in IP Phone UI Aastra Web UI Tone Set Tone Set Note: This option can be set by both Users and Administrators. Ring Tone Global Ring Tone Note: This option can be set by both Users and Administrators.
Page 85 Administrator Options Administrator Level Options Parameter in Parameter in Aastra Web UI Configuration Files External alert external Internal alert internal Emergency alert emergency Priority alert priority Auto Call Distribution alert auto call distribution When an "alert-acd" keyword appears in the header of Community 1 thru alert community 1 Community 4...
Page 86 Administrator Level Options Directed Call Pickup (DCP) Parameter in Parameters in Aastra Web UI Configuration Files Directed Call Pickup directed call pickup Directed Call Pickup directed call pickup Prefix prefix Play a Ring Splash play a ring splash 3-28 Description Enables or disables the use of "directed call pickup"...
Page 87 Administrator Options Administrator Level Options Auto Call Distribution (ACD) Settings Parameter in Parameters in Aastra Web UI Configuration Files Auto Available acd auto available Auto Available Timer acd auto available timer Time and Date Parameter in Parameter in IP Phone UI Aastra Web UI Time Format Time Format...
Page 88 Administrator Level Options Language Parameter in Parameter in Aastra Web UI Configuration Files WebPage Language language Note: This option can be set by both Users and Administrators. Language 1 thru language N Language 3-30 Description The language you want to display in the IP Phone UI and the Aastra Web UI.
Page 89: Network Settings
Administrator Options Administrator Level Options Network Settings The following paragraphs describe the network parameters you can configure on the IP phone. Network settings are in two categories: • Basic network settings • Advanced network settings Note: Specific parameters are configurable using the Aastra Web UI only and are indicated where applicable.
Page 90: Basic Network Settings
Administrator Level Options Basic Network Settings If Dynamic Host Configuration Protocol (DHCP) is enabled, the IP phone automatically configures all of the Network settings. If the phone cannot populate the Network settings, or if DHCP is disabled, you can set the Network options manually.
Page 91 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Subnet Mask Subnet Mask Gateway Gateway Primary DNS Primary DNS 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files subnet mask Subnet mask defines the IP address range local to the IP phone.
Page 92 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Secondary DNS Secondary DNS LAN Port LAN Port PC Port PC Port 3-34 Parameters in Configuration Files dns2 A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP.
Page 93: Advanced Network Settings
Administrator Options Administrator Level Options Advanced Network Settings Parameter In Parameter in IP Phone UI Aastra Web UI UPnP UPnP NAT IP NAT IP NAT SIP Port NAT SIP Port 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files upnp manager Enables or disables Universal Plug and Play (UpnP) on the IP phone.
Page 94 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI NAT RTP Port NAT RTP Port Nortel NAT Nortel NAT Traversal Enabled Nortel NAT Timer (seconds) 3-36 Parameters in Configuration Files sip nat rtp port Indicates the port through which the RTP packets are sent.
Page 95 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI NTP Time Servers Time Servers 1, 2, and 3 Client Method HTTPS Client Method 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files time server disabled Enables or disables the time server.
Page 96 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI HTTPS HTTPS Server - Redirect HTTP to HTTPS XML HTTP POSTs HTTPS Server - Block XML HTTP POSTs 3-38 Parameters in Configuration Files https redirect http get Allows or disallows redirection from the HTTP server to the HTTPS server.
Page 97 Administrator Options Administrator Level Options Type of Service (ToS), DSCP (53i) Networks settings include Type of Service (ToS) and Differentiated Services Code Point (DSCP) for the 53i IP phone. Parameter In Parameter in IP Phone UI Aastra Web UI Type of Service SIPt Type of Service Type of Service...
Page 98 Administrator Level Options VLAN You can enable or disable VLAN and set specific VLAN IDs and priorities under Network Settings. Parameter In Parameter in IP Phone UI Aastra Web UI Global Settings VLAN Enable VLAN Enable Other Priority Priority, Non-IP Packet LAN Port Settings (Port 0) Phone VLAN ID...
Page 99 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI SIP Priority SIP Priority RTP Priority RTP Priority RTCP Priority RTCP Priority 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files tos priority map This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP...
Page 100 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI PC Port Settings (Port 1) PC Port VLAN ID VLAN ID PC Port Priority Priority 3-42 Parameters in Configuration Files VLAN id port 1 Specifies the VLAN ID used to pass packets through to a PC via Port 1.
Page 101: Sip Settings
Administrator Options Administrator Level Options SIP Settings The following paragraphs describe the SIP parameters you can configure on the IP phone. SIP configuration consists of configuring: • Basic SIP Authentication Settings • Basic SIP Network Settings • Advanced SIP settings •...
Page 102 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI User Name Phone Number Display Name Caller ID Auth Name Authentication Name sip auth name Password Password 3-44 Parameters in Configuration Files sip user name User name used in the name field of (global) the SIP URI for the IP phone and for registering the phone at the...
Page 103 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI BLA Number Line Mode 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files sip bla number Phone number that you assign to (global) BLA lines that is shared across all phones (global configuration) or sip lineN bla number shared on a per-line basis (per-line...
Page 104 Administrator Level Options Basic SIP Network Settings Parameter In Parameter in IP Phone UI Aastra Web UI Proxy Server Proxy Server Proxy Port Proxy Port Backup Proxy Server sip backup proxy server Backup Proxy Port 3-46 Parameters in Configuration Files sip proxy ip IP address of the SIP proxy server.
Page 105 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Outbound Proxy Server Outbound Proxy Port sip outbound proxy port Registrar Server Registrar Server Registrar Port Registrar Port 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files sip outbound proxy Address of the outbound proxy...
Page 106 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Backup Registrar Server Backup Registrar Port Registration Period Conference Server 3-48 Parameters in Configuration Files sip backup registrar ip The address of the backup registrar (global) (typically, the backup SIP proxy) for which the IP phone uses to send sip lineN backup REGISTER requests if the primary...
Page 107 Administrator Options Administrator Level Options Advanced SIP Settings In addition to the basic SIP settings, you can also configure the following advanced SIP parameters. These parameters are configurable via the Aastra Web UI and the configuration files on a global basis only. Parameter in Aastra Web UI Explicit MWI Subscription...
Page 108 Administrator Level Options Parameter in Aastra Web UI Missed Call Summary sip missed call summary Subscription Period subscription period Send MAC Address in sip send mac REGISTER Message Send Line Number in sip send line REGISTER Message Session Timer sip session timer 3-50 Parameters in Configuration Files...
Page 109 Administrator Options Administrator Level Options Parameter in Aastra Web UI Timer 1 and Timer 2 sip T1 timer sip T2 timer Transaction Timer sip transaction timer Transport Protocol sip transport protocol Registration Failed Retry sip registration retry timer Timer Registration Timeout Retry sip registration timeout retry Timer timer...
Page 110 Administrator Level Options Parameter in Aastra Web UI Registration Renewal sip registration renewal timer The requested duration, in seconds, before Timer BLF Subscription Period sip blf subscription period ACD Subscription Period sip acd subscription period 3-52 Parameters in Configuration Files the MWI subscription times out.
Page 111 Administrator Options Administrator Level Options Parameter in Aastra Web UI Blacklist Duration sip blacklist duration Whitelist Proxy sip whitelist 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files Specifies the length of time, in seconds, that a failed server remains on the server blacklist. The IP phone avoids sending a SIP message to a failed server (if another server is available) for this amount of time.
Page 112: Rtp Settings
Administrator Level Options RTP Settings You can configure the following RTP settings. Parameter In Parameter in IP Phone UI Aastra Web UI RTP Port Base RTP Port Basic Codecs (G.711 u-Law, G.711 a-Law, G.729) Force RFC2833 Out of Band DTMF 3-54 Parameters in Configuration Files...
Page 113 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Customized Codec Preference List DTMF Method RTP Encryption Silence Suppression sip silence suppression 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files sip customized codec Specifies a customized Codec preference list which allows you to use the preferred Codecs for this IP...
Page 114: Line Settings
Administrator Level Options Line Settings An administrator can configure multiple lines on the IP phone with the same SIP network configuration (global) or a different SIP network configuration (per-line). The following table provides the number of lines available for each IP phone model.
Page 115: Softkeys, Programmable Keys, Expansion Module Keys
Administrator Options Administrator Level Options Softkeys, Programmable Keys, Expansion Module Keys A user or administrator can assign specific functions to softkeys, programmable keys, or expansion module keys. The available keys for configuration depend on the IP phone model as shown in the following table. IP Phone Model 57i CT *The 536M expansion module consists of 36 softkeys.
Page 116: Action Uri
Administrator Level Options Action URI The IP phones have a feature that allows an administrator to specify a uniform resource identifier (URI) that triggers a GET when certain XML events occur. The IP phone XML events that support this feature are: •...
Page 117: Configuration Server Settings
Administrator Options Administrator Level Options Configuration Server Settings The configuration server stores the firmware images, configuration files, and software when performing software upgrades to the IP phone. An administrator can configure the following parameters for the configuration server: Parameter In Parameter in IP Phone UI Aastra Web UI...
Page 118 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Alternate TFTP Alternate TFTP Select TFTP Use Alternate TFTP FTP Server FTP Server FTP Username FTP Username 3-60 Parameters in Configuration Files alternate tftp server The alternate TFTP server’s IP address or qualified domain name.
Page 119 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI FTP Password FTP Password HTTP Server HTTP Server HTTP Path HTTP Path 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files ftp password The password to enter for accessing the FTP server.
Page 120 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Download Server HTTPS Server Download Path HTTPS Path 3-62 Parameters in Configuration Files https server The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone.
Page 121 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Auto-Resync Settings Mode 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files auto resync mode Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period.
Page 122 Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI Time (24-hour) 3-64 Parameters in Configuration Files auto resync time Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers.
Page 123 Administrator Options Administrator Level Options Parameter In Parameter in IP Phone UI Aastra Web UI XML Push Server List (Approved IP Addresses) XML Push Server List (Approved IP Addresses) 41-001160-00, Release 2.1, Rev 04 Parameters in Configuration Files xml application post list The HTTP server that is pushing XML applications to the IP phone.
Page 124: Firmware Update Features
Administrator Level Options Firmware Update Features The IP phone uses a TFTP, FTP, HTTP, or HTTPS server (depending on the protocol configured on the IP phone) to download configuration files and firmware. You can download the firmware stored on the configuration server in one of three ways: •...
Page 125: Configuring Network And Session Initiation Protocol (Sip) Features
Session Initiation Protocol (SIP) About this chapter Introduction This chapter provides the information required to configure the Network and Global SIP features on the IP Phone. These features are password protected on the IP Phone UI and the Aastra Web UI. This chapter also includes procedures for configuring the Network and Global SIP features via the configuration files, the IP Phone UI, and the Aastra Web UI where applicable.
Page 126: About This Chapter
About this chapter Topic Global SIP Settings Basic SIP Settings Advanced SIP Settings (optional) Real-time Transport Protocol (RTP) Settings Autodial Settings Configuration Server Protocol Configuring the Configuration Server Protocol Page page 4-45 page 4-46 page 4-58 page 4-64 page 4-74 page 4-79 page 4-79 41-001160-00, Release 2.1, Rev 04...
Page 127: Overview
Configuring Network and Session Initiation Protocol (SIP) Features Overview Overview An administrator can configure the IP Phone Network and SIP options from the phone UI, from the Aastra Web UI, or the configuration files. Administrator level options are password protected in both the IP phone UI and the Aastra Web UI. Note: An administrator has the option of enabling and disabling the use of password protection in the IP phone UI.
Page 128: Network Settings
Network Settings Network Settings This section describes the basic network settings on the IP phone which include configuring for: • DHCP • IP Address (of phone) • Subnet Mask (of phone) • Gateway • Primary DNS • Secondary DNS • LAN Port •...
Page 129 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings • HTTP Server • HTTPS Server Note: The IP Phones support download protocols according to RFC2131 and RFC1541 (TFTP, FTP, HTTP,. HTTPS) to support DHCP option 66. Option 66 is part of the DHCP Offer message that the DHCP server generates to tell the phone which configuration server it should use to download new firmware and configuration files.
Page 130: Configuring Dhcp
Network Settings Protocol Format ftp://user:password@ftpserver TFTP tftp://tftpserver DNS Caching The IP phones have the ability to cache DNS requests according to RFC1035 and RFC2181. The phone caches DNS lookups according to the TTL field, so that the phone only performs another lookup for an address when the TTL expires. Configuring DHCP You can enable and disable DHCP using the configuration files, the IP phone UI, or the Aastra Web UI.
Page 131 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select option DHCP.
Page 132: Basic Network Settings
Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enable the "DHCP" field by checking the check box. (Disable this field by unchecking the box). Click Configuring Network Settings Manually If you disable DHCP on your phone, you need to configure the following network settings manually: •...
Page 133 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings • Secondary DNS Note: If you disable DHCP on the phone, the phone uses the TFTP protocol as the default server protocol. If you want to specify a different protocol to use, see You can configure the network settings using the configuration files, the IP phone UI, or the Aastra Web UI.
Page 134 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. Enter an IP address of the phone in the IP Address field. Enter a subnet mask in the Subnet Mask field. Enter a gateway address in the Gateway field. Enter a Primary DNS in the Primary DNS field, and/or a secondary DNS in the Secondary DNS field.
Page 135 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Configuring LAN and PC Port Negotiation Ethernet is the computer networking technology for local area networks (LANs). You use the LAN Port to connect to a LAN using a twisted pair 10BASE-T cable to transmit 10BASE-T Ethernet.
Page 136 Network Settings Full-Duplex (10Mbps or 100Mbps) Full-duplex data transmission means that data can be transmitted in both directions on a signal carrier at the same time. For example, on a LAN with a technology that has full-duplex transmission, one device can be sending data on the line while another device is receiving data.
Page 137 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Select a negotiation method to use on port 0 and press Done. Valid values are: • AutoNegotiation • FullDuplex 10Mbps • FullDuplex 100Mbps • HalfDuplex 10Mbps •...
Page 138 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Basic Network Settings. In the “LAN Port” field, select a negotiation method to use on port 0. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps •...
Page 139 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action In the “PC Port” field, select a negotiation method to use on port 1. Valid values are: • Auto Negotiation • Full Duplex, 10Mbps • Full Duplex, 100Mbps •...
Page 140: Advanced Network Settings
Network Settings Advanced Network Settings You can set advanced network settings on the IP phone such as, Network Address Translation (NAT), Nortel NAT, Network Time Protocol (NTP) Time Servers, Virtual LAN (VLAN), and Quality of Service (QoS), and Universal Plug and Play (UPnP) using the Aastra Web UI or the configuration files.
Page 141 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Nortel Proxy/Registrar The phone at IP address 10.10.10.10 is configured to register with the proxy at 63.251.195.10. Because it is a Nortel proxy, the configuration must additionally include the "sip nortel nat support" and "sip nortel nat timer" settings, telling the firmware to enhance the protocols with Nortel specific content.
Page 142 Network Settings Nortel Networks NAT Nortel Networks provides a proprietary solution to support connectivity to their proxies from phones placed behind devices (such as routers or firewalls) that use NAT. Nortel uses the SIP ping request/reply between the Nortel proxy and the phone in order to keep the connection through the router or firewall active.
Page 143 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select NAT Settings.
Page 144 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select Yes (enable) or No (disable) in the "Nortel NAT Traversal Enabled" field to enable or disable NAT for a Nortel network. Enter a time, in seconds, in the "Nortel NAT timer" field. Valid values are 0 to 2147483647. Default is 60.
Page 145 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Configuring NAT Address and Port (optional) You can also configure a specific NAT address and port on the IP phone using the configuration files, IP Phone UI, or Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Address Translation (NAT) Settings”...
Page 146 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Enter a NAT IP address in the "NAT IP" field. The value must be entered in dotted decimal format. For example, 0.0.0.0. The “NAT IP” is the public IP address of your NAT device. Enter a NAT port in the "NAT SIP Port"...
Page 147 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings HTTPS Client/Server Configuration HTTPS is a Web protocol that encrypts and decrypts user page requests as well as the pages that are returned by the Web server. HTTPS uses Secure Socket Layer (SSL) or Transport Layer Security (TLS) as a sublayer under its regular HTTP application layering.
Page 148 Network Settings The HTTPS server provides HTTP functionality over secure connections. It coexists with the HTTP server but has its own set of tasks. The main HTTPS server functions are: • Delivery of web page content to a browser client over a secure connection. •...
Page 149 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Configuration Server. Select HTTPS Settings.
Page 150 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. Select an HTTPS client method to use from the HTTPS Client Method field. Valid values are: SSL 3.0 (default) TSL 1.0 Enable HTTP to HTTPS redirect by checking the HTTPS Server - Redirect HTTP to HTTPS field check box.
Page 151 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Universal Plug and Play (UPnP) (for remote phones) UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
Page 152 Network Settings You can enable UPnP on remote IP phones using the configuration files, the IP Phone UI, or the Aastra Web UI. Using the configuration files, you can enable UPnP using the following parameters: • upnp manager • upnp gateway •...
Page 153 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select Network Settings. Select NAT Settings.
Page 154 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Advanced Network Settings. The “UPnP” field is disabled by default. To enable UPnP, place a check in the “Enabled” box. Uncheck the box to disable this field. This field enables and disable UPnP on the IP phone. Click 4-30 to save your settings.
Page 155 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Virtual LAN (optional) Virtual Local Area Network (VLAN) is a feature on the IP phone that allows for multiple logical Ethernet interfaces to send outgoing RTP packets over a single physical Ethernet as described in IEEE Std 802.3.
Page 156 Network Settings The following parameters allow an administrator to configure ToS, QoS, and DiffServ QoS for VLAN: Parameters in Configuration Files Global tagging enabled priority non-ip LAN Port vlan id tos priority map tos priority map tos priority map PC Port vlan id port 1 QoS eth port 1 priority Notes:...
Page 157 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings DSCP Range/VLAN Priority Mapping DSCP bits in the ToS field of the IP header are set for RTP, RTCP, and SIP packets using either the default values or the values configured via the "tos sip", "tos rtp", and "tos rtcp"...
Page 158 Network Settings The following table identifies the default DSCP of protocols. Configuring Type of Service (ToS)/DSCP (optional) Use the following procedures to configure ToS/DSCP on the IP phone. Note: ToS/DSCP is enabled by default. The SIP, RTP, and RTCP parameters show defaults of 24, 32, and 32, respectively. Use the following procedures to change these settings if required.
Page 159 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Select Type of Service SIP. Select Type of Service RTP. Select Type of Service RTCP. Enter a value for “Type of Service SIP”. Default is 26. Enter a value for “Type of Service RTP”.
Page 160 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->Type of Service,DSCP. Select a Protocol field: • “SIP” • “RTP” • “RTCP” Enter a value from 0 to 63. Default values are as follows: SIP = 26 RTP = 46 RTCP = 46 Note: If you change the ToS/DSCP setting for a Protocol, and VLAN is enabled, you will need to map the applicable priority to the Protocol setting as shown in the table...
Page 161 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Configuring VLAN (optional) Use the following procedures to configure VLAN on the IP phone. Note: VLAN is disabled by default. When you enable VLAN, the IP phones use the default settings for each VLAN parameter. You can change the default settings if required using the following procedure.
Page 162 Network Settings IP Phone UI Step Action To set VLAN ID and priority for LAN Port (Port 0): Select Phone VLAN. Select Phone VLAN ID and enter a value from 1 to 4094 to specify the VLAN ID for the LAN Port. Default is 1.
Page 163 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Press Done to save the change. Select PC Port Priority. Select a PC Port VLAN priority value from 0 to 7 for the PC Port. Default is 0..
Page 164 Network Settings Aastra Web UI Step Action Click on Advanced Settings->Network->VLAN. To globally enable/disable VLAN and set priority for non-IP packets: Enable VLAN by checking the VLAN Enable field check box. (Disable this field by unchecking the check box). With VLAN enabled, select the priority (0 to 7) for non-IP packets in the Priority, Non-IP Packet field. To set VLAN ID and priority for the LAN Port (Port 0): Enter a VLAN ID value from 1 to 4094 in the VLAN ID field.
Page 165 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings Aastra Web UI Step Action To set VLAN ID and priority for the PC Port (Port 1): Enter a VLAN ID value from 1 to 4095 in the VLAN ID field. Default is 0. Note: If you set the PC Port VLAN ID (Port 1) to 4095, all untagged packets are sent to this PC Port.
Page 166: Network Time Servers
Network Settings Network Time Servers Network Time Protocol (NTP) is a protocol that the IP phone uses to synchronize the phone clock time with a computer (configuration server) in the network. To use NTP, you must enable it using the configuration files or the Aastra Web UI. You can specify up to three time servers in your network.
Page 167 Configuring Network and Session Initiation Protocol (SIP) Features Network Settings IP Phone UI Step Action Enter the IP Address (in dotted decimal) or qualified domain name for the Time Server. Press Done to save the change. Use the following procedure to enable/disable and configure the NTP Servers using the Aastra Web UI.
Page 168 Network Settings Aastra Web UI Step Action Enter an IP address or qualified domain name in the "Time Server 1", "Time Server 2", and/or "Time Server 3" field(s) to specify the location of the NTP time server. Click 4-44 to save your changes. 41-001160-00, Release 2.1, Rev 04...
Page 169: Global Sip Settings
Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Global SIP Settings Description The IP phone uses the information in the Global Session Initiation Protocol (SIP) settings to register at the IP PBX. The IP phone configuration defines network and user account parameters that apply globally to all SIP lines.
Page 170: Basic Sip Settings
Global SIP Settings Basic SIP Settings The following tables identify the SIP global and per-line, authentication and network parameters on the IP phones. SIP Global Parameters IP Phone UI Parameters SIP Global Authentication Parameters • Screen Name • • User Name •...
Page 171 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings SIP Per-Line Parameters IP Phone UI Parameters SIP Per-Line Authentication Parameters • Screen Name • • User Name • Display Name • Auth Name • Password • • SIP Per-Line Network Parameters •...
Page 172 Global SIP Settings For example, if a parameter value is configured for one of the per-line sets, all parameters from that set are applied and all parameters from the corresponding global section are ignored, even if some of the parameters within the global set are not defined in the per-line set.
Page 173: How It Works
Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Backup Proxy/Registrar Support The IP phones support a backup SIP proxy and backup SIP registrar feature. If the primary server is unavailable, the phone automatically switches to the backup server allowing the user's phone to remain in service.
Page 174 Global SIP Settings You can configure SRV lookup using the configuration files (aastra.cfg and <mac>.cfg) only. The parameters to use are: • sip proxy ip • sip proxy port Configuring Basic SIP Network Settings (optional) You can configure SIP settings using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 175 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu. Enter your Administrator password. Note: The IP Phones accept numeric passwords only. Select SIP Settings.
Page 176 Global SIP Settings IP Phone UI Step Action Select User Name to enter the username in the name field of the SIP URI for the IP phone, and for registering the phone at the registrar. Note: The IP phones allow usernames containing dots (“.”). Press Done to save the changes.
Page 177 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action For global configuration, click on Advanced Settings->Global SIP->Basic SIP Settings. 41-001160-00, Release 2.1, Rev 04 4-53...
Page 178 Global SIP Settings Aastra Web UI Step Action Or, for per-line configuration, click on Advanced Settings->Line N (1-9). To configure SIP authentication settings: In the "Screen Name" field, enter the screen name that displays on the idle screen. 4-54 41-001160-00, Release 2.1, Rev 04...
Page 179 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action In the "Screen Name 2" field, enter the text you want to display on the phone under the “Screen Name” on the idle screen. Notes: 1.
Page 180 Global SIP Settings Aastra Web UI Step Action In the "Line Mode" field, select "Generic" for normal mode, "BroadSoft SCA" for a BroadWorks network, or "Nortel" for a Nortel network. To configure SIP network settings: In the "Proxy Server" field, enter an IP address or fully qualified host name of the SIP proxy server. In the "Proxy Port"...
Page 181 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action To enter a value in the “Conference Server URI” field, see Chapter 5, the section, Conferencing (for Sylantro and Broadsoft Servers)” Click 41-001160-00, Release 2.1, Rev 04 page 5-220.
Page 182: Advanced Sip Settings (Optional)
Global SIP Settings Advanced SIP Settings (optional) Advanced SIP Settings on the IP Phone allow you to configure specific features on the phone. The following table provides a list of Advanced SIP Settings that you can configure using the Aastra Web UI or the configuration files. Aastra Web UI Parameters Explicit MWI Subscription Explicit MWI Subscription Period...
Page 183 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Reference Refer to Appendix each of the above parameters. For more information about Blacklist Duration and Whitelist Proxy, see Chapter 6, “Configuring Advanced Operational Features.” Configuring Advanced SIP Settings Use the following procedures to configure the advanced SIP settings on the IP phone.
Page 184 Global SIP Settings Aastra Web UI Step Action For Global configuration, click on Advanced Settings->Global SIP->Advanced SIP Settings. Or for per-line configuration, click on Advanced Settings->Line N (1-9). 4-60 41-001160-00, Release 2.1, Rev 04...
Page 185 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action Enable the "Explicit MWI Subscription" field by checking the check box. (Disable this field by unchecking the check box. Default is disabled). If the IP phone has a message waiting subscription with the Service Provider, a Message Waiting Indicator (MWI) (LED or display icon) tells the user there is a message on the IP Phone.
Page 186 Global SIP Settings Aastra Web UI Step Action In the "Transaction Timer" field, enter the amount of time, in milliseconds, that the phone allows the call server (registrar/proxy) to respond to SIP messages that it sends. Valid values are 4000 to 64000. Default is 4000. Note: If the phone does not receive a response in the amount of time designated for this parameter, the phone assumes the message has timed out.
Page 187 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action (For Broadsoft Servers) The “Blacklist Duration” field is enabled by default with a value of 300 seconds (5 minutes). Valid values are 0 to 9999999. This feature sets the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone.
Page 188: Real-Time Transport Protocol (Rtp) Settings
Global SIP Settings Real-time Transport Protocol (RTP) Settings Real-time Transport Protocol (RTP) is used as the bearer path for voice packets sent over the IP network. Information in the RTP header tells the receiver how to reconstruct the data and describes how the bit streams are packetized (i.e. which codec is in use).
Page 189 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings RTP Port RTP is described in RFC1889. The UDP port used for RTP streams is traditionally an even-numbered port, and the RTCP control is on the next port up. A phone call therefore uses one pair of ports for each media stream.
Page 190 Global SIP Settings All Codecs have a sampling rate of 8,000 samples per second, and operate and operate in the 300 Hz to 3,700 Hz audio range. The following table lists the default settings for bit rate, algorithm, packetization time, and silence suppression for each Codec, based on a minimum packet size.
Page 191 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Silsupp is used to enable or disable silence suppression. Voice Activity Detection (VAD) on the IP phones is used to determine whether each individual packet contains useful speech data. Enabling silsupp results in decreased network bandwidth, by avoiding sending RTP packets for any frame where no voice energy was detected by the VAD.
Page 192: Dtmf Method
Global SIP Settings DTMF Method A feature on the IP phone allows you to select the DTMF method that the phone uses to send DTMF digits from the IP phone via INFO messages. You can set the DTMF method as Real-Time Transport Protocol (RTP), SIP info, or both. You can configure the DTMF method on a global or per-line basis using the configuration files or the Aastra Web UI.
Page 193 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings If an SRTP enabled IP phone initiates a call, and the receiving phone is also SRTP enabled, the IP Phone UI displays a “lock” icon, indicating that the call is secure. If the receiving phone does not support SRTP, the IP phone will send unsecured RTP messages instead of SRTP encrypted messages.
Page 194 Global SIP Settings Configuring RTP Features Use the following procedures to configure the RTP features on the IP phone. Configuration Files For specific parameters you can set for RTP features in the configuration files, see Appendix A, the section, “RTP, Codec, DTMF Global Settings” IP Phone UI Step Action...
Page 195 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Global Settings. 41-001160-00, Release 2.1, Rev 04 4-71...
Page 196 Global SIP Settings Aastra Web UI Step Action Click on Advanced Settings->Line <N>->RTP Settings. Per-Line Settings. Enter an RTP Port Base in the RTP Port field. Default is 3000. The RTP Port indicates the port through which the RTP packets are sent. This value must specify the beginning of the RTP port range on the gateway or router.
Page 197 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI Step Action Enter a "Customized Codec Preference List". For example, payload=8;ptime=10; silsupp=on; payload=0;ptime=10; silsupp=off Valid values are: Attribute payload ptime (in milliseconds) silsupp For this parameter, you specify a customized codec list which allows you to use the preferred Codecs for this IP phone.
Page 198: Autodial Settings
Global SIP Settings Autodial Settings The IP phones include a feature called “Autodial”. When you configure Autodial on an IP phone, the phone automatically dials a preconfigured number whenever it is off-hook. Depending on the configuration you specify, the Autodial functions as either a “hotline”, or as a “warmline,”...
Page 199 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Configuring AutoDial Using the Configuration Files You use the following parameters to configure Autodial using the configuration files: Global Configuration • sip autodial number • sip autodial timeout Per-Line Configuration •...
Page 200 Global SIP Settings Configuring Autodial Using the Aastra Web UI Use the following procedure to configure Autodial using the Aastra Web UI. By default, your IP phone uses the global settings you specify for Autodial for all lines on your IP phone. However, you can also configure Autodial on a per-line basis.
Page 201 Configuring Network and Session Initiation Protocol (SIP) Features Global SIP Settings Aastra Web UI In the “Autodial Timeout” field, specify a value, in seconds, for the timer as follows: • If you want the IP phone to autodial the number immediately (hotline) whenever the IP phone is off-hook, accept the default value of 0.
Page 202 Global SIP Settings Aastra Web UI Do one of the following actions: • To allow this line to use the global autodial settings, click on the Use Global Settings parameter to enable it, then click • To specify a different autodial configuration for this specific line, disable the Use Global Settings parameter.
Page 203: Configuration Server Protocol
Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol Configuration Server Protocol You can download new versions of firmware and configuration files from the configuration server to the IP phone using any of the following types of protocols: TFTP, FTP, HTTP, and HTTPS.
Page 204 Configuration Server Protocol IP Phone UI Step Action Select from the following: • Use TFTP • Use FTP • Use HTTP • Use HTTPS Default is “Use TFTP”. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 205 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol IP Phone UI Step Action Enter the IP address of the protocol server (in dotted decimal format). Use the following table to configure the applicable server. TFTP Settings - Select Primary TFTP - Enter the IP address or qualified domain name of the primary TFTP server.
Page 206 Configuration Server Protocol IP Phone UI Step Action (Cont’d) HTTPS Settings - Select HTTP Client. - Select Download Server. - Enter the IP address of the HTTPS server. - Press Done. - Select Download Path. - Enter the HTTPS path name. If the IP phone’s configuration files and firmware files are located in a sub-directory beneath the server’s HTTPS root directory, the relative path to that sub-directory should be entered in this field.
Page 207 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol Aastra Web UI Step Action Click on Advanced Settings->Configuration Server. 41-001160-00, Release 2.1, Rev 04 4-83...
Page 208 Configuration Server Protocol Aastra Web UI Step Action Select the protocol from the "Download Protocol" list box. Valid values are TFTP, FTP, HTTP, and HTTPS. Default is TFTP. The IP phone uses the protocol you select to download new firmware and configuration files from the configuration server.
Page 209 Configuring Network and Session Initiation Protocol (SIP) Features Configuration Server Protocol Aastra Web UI Step Action Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 41-001160-00, Release 2.1, Rev 04 to save your settings.
Page 210 IP Phone Administrator Guide Configuration Server Protocol 4-86 41-001160-00, Release 2.1, Rev 04...
Page 211 Configuring Operational Features About this chapter Introduction The IP phones have specific operational features you can configure to customize your IP phone. This chapter describes each feature and provides procedures for configuring your phone to use these features. Topics This chapter covers the following topics: Topic Operational Features User Passwords...
Page 212 About this chapter Topic Call Waiting/Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay Incoming Call Interrupts Dialing Goodbye Key Cancels Incoming Call UPnP Mapping Lines (for remote phones) Message Waiting Indicator Line Incoming/Outgoing Intercom with Auto-Answer and Barge In Key Mapping Ring Tones and Tone Sets Priority Alerting...
Page 213: Configuring Operational Features About This Chapter
Configuring Operational Features About this chapter Topic XML Customized Services Audio Transmit and Receive Gain Adjustments Centralized Conferencing (for Sylantro and Broadsoft Servers) Customizing the Display Columns on the 560M Expansion Module 41-001160-00, Release 2.1, Rev 04 Page page 5-196 page 5-218 page 5-220 page 5-224...
Page 214: Operational Features
Operational Features Operational Features Description This section describes the operational features managed and configured by a System Administrator. User Passwords A user or an administrator can change the user passwords on the phone using the configuration files, the IP phone UI, or the Aastra Web UI. Use the following procedures to change the user password.
Page 215 Configuring Operational Features Operational Features IP Phone UI Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead. Press Enter. Re-enter the new user password.
Page 216 Operational Features Resetting a User Password If a user forgets his password, either the user or an administrator can reset it so a new password can be entered. The reset user password feature resets the password to the factory default which is blank (no password). You can reset a user password using the Aastra Web UI only at the path Operation->Phone Lock.
Page 217 Configuring Operational Features Operational Features Aastra Web UI In the “Reset User Password” field, click The following screen displays: In the “Current Password” field, leave this blank. In the “New Password” field, enter a new password for the user. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 218: Administrator Passwords
Operational Features Administrator Passwords An administrator can change the administrator passwords on the phone using the configuration files only. An administrator can also assign a password for using the Options key on the IP phone. You turn this feature on and off by entering the "options password enabled"...
Page 219: Locking/Unlocking The Phone
Configuring Operational Features Operational Features Locking/Unlocking the Phone A user or administrator can lock a phone to prevent it from being used or configured. Once the phone is locked, the user or administrator can enter their password to unlock the phone. You can lock/unlock a phone using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 220 Operational Features Locking/Unlocking the Phone Using the IP Phone UI Use the following IP Phone UI procedure to lock/unlock an IP phone and prevent it from being used or configured. IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock.
Page 221 Configuring Operational Features Operational Features Locking/Unlocking the Phone Using the Aastra Web UI Use the following Aastra Web UI procedure to lock/unlock an IP phone and prevent it from being used or configured. Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?”...
Page 222 Operational Features Configuring a Lock/Unlock Key Using the Configuration Files Using the configuration files, you can configure a key on the phone (softkey, programmable key, or expansion module key) to use as a lock/unlock key. In the configuration files, you assign the function of the key as “phonelock”. Use the following procedure to configure a key as a lock/unlock key using the configuration files.
Page 223 Configuring Operational Features Operational Features Configuring a Lock/Unlock Key using the Aastra Web UI Using the Aastra Web UI, you can configure a key on the phone (softkey, programmable key, expansion module key) to use as a lock/unlock key. In the Aastra Web UI, you assign the function of the as “Phone Lock”.
Page 224 Operational Features Aastra Web UI In the “Type” field, select Phone Lock from the list of options. Click Using the Configured Lock/Unlock Key on the IP Phone After configuring a key as a lock/unlock key, refer to the following procedure to use the key on the IP phone.
Page 225: Defining An Emergency Dial Plan
Configuring Operational Features Operational Features Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when required. The emergency telephone number may differ from country to country.
Page 226: Configuring An Emergency Dial Plan
Operational Features Configuring an Emergency Dial Plan Use the following procedures to specify the numbers to use on your phone for dialing emergency services in your area. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Plan Settings”...
Page 227: Time And Date
Configuring Operational Features Operational Features Time and Date In addition to enabling/disabling the time server, you can also set the time and date, set the time and date format, set the time zone, and set daylight savings time on the IP phones. You configure these features using the configuration files, the IP Phone UI, or the Aastra Web UI.
Page 228 Operational Features Use the following procedures to set a time and date, time and date format, time zone, and daylight savings time on the IP phones. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Settings”...
Page 229 Configuring Operational Features Operational Features IP Phone UI Step Action Select a date format from the list of options. Valid values are: • WWW MMM DD (default) • DD-MMM-YY • YYYY-MM-DD • DD/MM/YYYY • DD/MM/YY • DD-MM-YY • MM/DD/YY • MMM DD Note: The default Date Format is WWW MMM DD (Day of Week, Month, Day).
Page 230 Operational Features Aastra Web UI Click on Basic Settings->Preferences->Time and Date Setting. In the “Time Format” field, select the time format you want to use on your phone. Valid values are: • 12h (12 hour format) (default) • 24h (24 hour format). Note: The time displays on the phone’s idle screen in the format you select for this field.
Page 231: Language
Configuring Operational Features Operational Features Language The IP phones support several different languages. You can have the IP phone UI and the Aastra Web UI display in a specific language as required. When you set the language to use, all of the display screens (menus, services, options, configuration parameters, etc.) display in that language.
Page 232 Operational Features Example The following is an example of the parameters you would enter in the <mac>.cfg file to load a French, Italian, German, and Spanish language pack to the IP phone. language 1: lang_fr_ca.txt language 2: lang_it.txt language 3: lang_de.txt language 4: lang_es_mx.txt The above entries in the <mac>.cfg file tells the phone which language packs to load.
Page 233 Configuring Operational Features Operational Features Loading Language Packs via the Aastra Web UI Using the Aastra Web UI, you can specify a language pack to load using the parameters at Basic Settings->Preferences->Language Settings. You use the following fields in the Aastra Web UI to specify which language packs to load: Once the language pack is loaded to the phone, it is available for selection from either the configuration files, the IP Phone UI or the Aastra Web UI.
Page 234: Specifying The Language To Use
Operational Features Specifying the Language to Use Once the language pack(s) have loaded, you must then specify which language to use on the phone. After the phone has booted up, you can specify which language(s) to use. You can use the configuration files and the IP Phone UI to specify the language for the IP Phone UI.
Page 235 Configuring Operational Features Operational Features IP Phone UI Step Action Press on the phone to enter the Options List. Select Language. Select English (English), Français (French), Español (Spanish), Deutsch (German), Italiano (Italian). Notes: 1. Valid values for the 57i CT are English, French, and Spanish only. 2.
Page 236 Operational Features Aastra Web UI Click on Basic Settings->Preferences->Language Settings. Loading the Language Pack In the “Language N” fields, enter the file name of the language pack you want to use to display a specific language in the Aastra Web UI. For example, you could enter the following in the “Language 1”, “Language 2”, “Language 3”, and “Language 4”...
Page 237 Configuring Operational Features Operational Features Aastra Web UI In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP phone supports the following languages: • English (default) • French (Canadian) • Spanish (Mexican) • German •...
Page 238: Locking Ip Phone Keys
Operational Features Locking IP Phone Keys The IP phones allow you to lock or unlock programmable keys, softkeys, hard keys, cordless handset keys, and expansion keys (for expansion modules). When key locking is enabled, the phone uses the server settings and ignores any previous local configuration.
Page 239 Configuring Operational Features Operational Features Note: The 53i IP phone prevents users from setting a speed dial key via the Phone UI on a key that has been locked. Locking the IP Phone Keys Use the following procedures to lock the softkeys and programmable keys on the IP phone.
Page 240: Local Dial Plan
Operational Features Local Dial Plan A dial plan describes the number and pattern of digits that a user dials to reach a particular telephone number. Access codes, area codes, specialized codes, and combinations of the number of digits dialed are all part of a dial plan. For instance, the North American Public Switched Telephone Network (PSTN) uses a 10-digit dial plan that includes a 3-digit area code and a 7-digit telephone number.
Page 241: Prefix Dialing
Configuring Operational Features Operational Features Dial Plan Example An example of a SIP Local Dial Plan is: [01]XXX|[2-8]XXXX|91XXXXXX XXXX|X+.|*XX The dial plan in the above example can accept any 4-digit dial strings that begin with a '0' or '1', any 5-digit dial strings that begin with a '2' up to '8', any 12-digit dial strings that begin with '91', any non-empty digit string that ends with a '.' or any 2-digit code that begins with a '*'.
Page 242: Digit Timeout
Operational Features Example If you enter the following dial string for a local dial plan: sip dial plan: 1+#,9 where “9” is the prepended digit, and you dial the following number: 15551212 the IP phone automatically adds the “9” digit to the beginning of the dialed number before the number is forwarded as 915551212.
Page 243 Configuring Operational Features Operational Features Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout Use the following procedures to configure the SIP Local Dial Plan using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Plan Settings”...
Page 244 Operational Features Aastra Web UI In the "Digit Timeout (in seconds)" field, enter a timeout value. This is the length of time, in seconds, he phone waits before dialing. Default is 4 seconds. Click 5-34 to save your changes. 41-001160-00, Release 2.1, Rev 04...
Page 245: Park Calls/Pick Up Parked Calls
Using a programmable configuration Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 246 Operational Features In the Aastra Web UI, you use the following fields at Basic Settings-> Preferences to configure park/pickup statically: • Park Call • Pickup Call How It displays on the Phone On the IP phone UI, the static configuration method displays the following: •...
Page 247 Configuring Operational Features Operational Features Configuring Park /Pickup using Static Configuration (55i, 57i, 57i CT only) Use the following procedures to configure the Park/Pickup call feature using the static configuration method. Note: Aastra recommends you configure either the static or the programmable configuration, but not both.
Page 248 Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enter a server value in the Park Call field to which incoming live calls will be parked. Note: For values to enter in this field, see the table page 5-36. Enter a server value in the "Pickup Parked Call" field. Note: For values to enter in this field, see the table page 5-36.
Page 249: Suppressing Dtmf Playback
Configuring Operational Features Operational Features Suppressing DTMF Playback A feature on the IP phones allows users and administrators to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys and programmable keys. When suppression of DTMF playback is disabled, and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 250 Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Suppress DTMF Playback" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 251: Display Dtmf Digits
Configuring Operational Features Operational Features Display DTMF Digits A feature on the IP phones allows users and administrators to enable or disable DTMF (dual-tone multi-frequency) digits to display to the IP phone when using the keypad to dial, or when dialing from a softkey or programmable key. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys.
Page 252 Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Enable the "Display DTMF Digits" field by checking the check box. (Disable this field by unchecking the box). Default is disabled. Click to save your settings. You must restart your IP phone for the changes to take affect. Click on Operation->Reset.
Page 253: Call Waiting/Call Waiting Tone
Configuring Operational Features Operational Features Call Waiting/Call Waiting Tone A call waiting feature notifies the user currently on the phone, of a new incoming call. You can disable this call waiting feature, so that the new incoming call is automatically rejected by the phone with a busy message. A User or Administrator can configure this feature.
Page 254 Operational Features Call Waiting Tone You can also enable or disable the playing of a short “Call Waiting Tone" when there is an incoming call on your phone. This feature is enabled by default. If you have Call Waiting enabled, and a call comes into the line for which you are on an active call, a tone is audible to notify you of that incoming call.
Page 255 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. The "Call Waiting" field is enabled by default. To disable this field, uncheck the box. This feature allows you to enable or disable the call waiting feature on the IP phone. The "Play Call Waiting Tone"...
Page 256: Stuttered Dial Tone
Operational Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone. You can configure this feature using the configuration files and the Aastra Web Configuring Stuttered Dial Tone Use the following procedures to configure stuttered dial tone on the IP phones.
Page 257 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The "Stuttered Dial Tone" field is enabled by default. To disable this field, uncheck the box. Click 41-001160-00, Release 2.1, Rev 04 to save your changes. 5-47...
Page 258: Xml Beep Support
Operational Features XML Beep Support The IP phones have a feature that allows you to enable or disable a beep on the phone with it receives a status message from an XML application. This beep can be turned ON or OFF using the Aastra Web UI, the configuration files, or in an XML script.
Page 259 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The “XML Beep Support” field is enabled by default. To disable this field, uncheck the box. Click 41-001160-00, Release 2.1, Rev 04 to save your changes. 5-49...
Page 260: Status Scroll Delay
Operational Features Status Scroll Delay The IP phones have a feature that allows you to specify the time delay, in seconds, between the scrolling of each status message (including XML status messages) on the phone. The default time is 5 seconds for each message to display before scrolling to the next message.
Page 261 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. In the “Status Scroll Delay (seconds)” field, enter a value, in seconds, that each XML status message displays on the phone. Default is 5 seconds. Valid values are 1 to 25. Click 41-001160-00, Release 2.1, Rev 04 to save your changes.
Page 262: Incoming Call Interrupts Dialing
Operational Features Incoming Call Interrupts Dialing You can configure whether or not an incoming call interrupts an outgoing call that is dialing. The incoming call interrupts dialing parameter controls this feature. How it Works When you enable this parameter (1 = enable), an incoming call interrupts the outgoing call during dialing and allows the phone to ring for the user to answer the incoming call.
Page 263 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click 41-001160-00, Release 2.1, Rev 04 to save your changes.
Page 264: Goodbye Key Cancels Incoming Call
Operational Features Goodbye Key Cancels Incoming Call You can configure the Goodbye key to drop active calls or ignore incoming calls using the “goodbye cancels incoming call” parameter. This parameter controls the behavior of the goodbye key when the phone is on an active call and a second call is presented to the phone.
Page 265 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. Incoming Call Interrupts Dialing is disabled by default. If required, enable the "Incoming Call Interrupts Dialing" field by checking the check box. Click 41-001160-00, Release 2.1, Rev 04 to save your changes.
Page 266: Upnp Mapping Lines (For Remote Phones)
Operational Features UPnP Mapping Lines (for remote phones) Universal Plug and Play (UPnP) is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other. With UPnP, when a user plugs a device into the network, the device configures itself, acquires a TCP IP address, and uses a discovery protocol based on the Internet's HTTP or HTTPS URL to announce its presence on the network to other devices.
Page 267 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings->Preferences->General. The "UPnP Mapping Lines" field is set to 0 by default. If required, change the setting to a specific line by selecting a line from the list. Valid values are 0 through 10. The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to.
Page 268: Message Waiting Indicator Line
Operational Features Message Waiting Indicator Line A User or Administrator can configure the Message Waiting Indicator (MWI) to illuminate for a specific line or for all lines. For example, if you configure the MWI LED on line 3 only, the LED illuminates if a voice mail is pending on line 3. If you configure the MWI LED for all lines, the LED illuminates if a voice mail is pending on any line on the phone (lines 1 through 9).
Page 269 Configuring Operational Features Operational Features Aastra Web UI Click on Basic Settings-> Preferences->General. In the “Message Waiting Indicator Line” field, select a single line from 1 to 9, or select “All” for all lines. If you select a single line, the MWI illuminates when a voice mail message is pending on that line.
Page 270: Incoming/Outgoing Intercom With Auto-Answer And Barge In
Operational Features Incoming/Outgoing Intercom with Auto-Answer and Barge In The Intercom feature allows you to press the configured Intercom button on the IP phone and then enter the number you want to call to initiate an intercom call. Intercom calls can be controlled either locally (phone-side) or by the SIP server (server-side).
Page 271: Incoming Intercom Calls
Configuring Operational Features Operational Features Incoming Intercom Calls You can configure how the phone handles incoming intercom calls. You can receive incoming intercom calls whether or not there are active calls on the phone. The way the phone handles the call depends on the incoming intercom call configuration.
Page 272 Operational Features Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call. The “sip intercom allow barge in” parameter controls this feature. When you enable the sip intercom allow barge in parameter (1 = enable in the configuration files), which is the default value, an incoming intercom call takes precedence over any active call, by placing the active call on hold and automatically answering the intercom call.
Page 273 Configuring Operational Features Operational Features Use the following procedures to configure Intercom calls on the IP phone. Configuration Files For specific parameters you can set in the configuration files for outgoing Intercom, see Appendix A, the section, “Outgoing Intercom Settings” For specific parameters you can set in the configuration files for incoming Intercom, see Appendix A, the section, “Incoming Intercom Settings”...
Page 274 Operational Features Aastra Web UI If Phone-Side or Server-Side is selected, select a line from the Line list box for which you want the IP phone to use as its configuration on the Intercom call. Note: The IP phone uses the configuration from the line you select from this list box. The call itself is made using the first available line at the time of the call.
Page 275 Configuring Operational Features Operational Features Aastra Web UI The "Microphone Mute" field is enabled by default. The microphone is muted on the IP phone for Intercom calls made by the originating caller. To disable this field, uncheck the box. The "Play Warning Tone" field is enabled by default. If “Auto-Answer” is enabled, the phone plays a warning tone when it receives in incoming intercom call.
Page 276: Key Mapping
Operational Features Key Mapping There are hard keys on your phone, such as Hold, Redial, Xfer, and Conf that are configured by default for specific call-handling features. (See the product-specific User Guide for more information about these key functions. Notes: On the 55i and 57i, the Xfer and Conf keys are hard-coded by default on keys 5 and 6 to the left of the LCD display and cannot be reassigned.
Page 277 Configuring Operational Features Operational Features Use the following procedure to enable/disable the Redial, Xfer, and Conf keys. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, Parameters” page A-133. Mapping Redial and Conf Keys as Speeddials You can map the Redial and Conference keys on the IP phone to use as speeddial keys.
Page 278 Operational Features Aastra Web UI Click on Basic Settings->Preferences. In the Key Mapping section, enter a number in the "Map Redial Key To" field, that the IP phone will use to speeddial when the Redial key is pressed. Enter a number in the "Map Conf Key To" field, that the IP phone will use to speeddial when the Conf Key is pressed.
Page 279 Configuring Operational Features Operational Features Using Redial Key for “Last Number Redial” The IP phones quickly redial the last number that was dialed out from the phone. You can: • Press the REDIAL key twice to redial the last number dialed. •...
Page 280: Ring Tones And Tone Sets
Operational Features Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phones. Ring Tones There are several distinct ring tones a user or administrator can select from to set on the IP phones. You can enable/disable these ring tones on a global basis or on a per-line basis.
Page 281 Configuring Operational Features Operational Features Configuration Method Aastra Web UI Global: Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per-Line: Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent 41-001160-00, Release 2.1, Rev 04 Valid Values Global: Tone 1...
Page 282 Operational Features Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phones. Ring tone sets consist of tones customized for a specific country. The ring tone sets you can configure on the IP phones are: •...
Page 283: Configuring Ring Tones And Tone Sets
Configuring Operational Features Operational Features Configuring Ring Tones and Tone Sets Use the following procedures to configure ring tones and tone sets on the IP phones. Configuration Files For specific parameters you can set in the configuration files for ring tones, see Appendix A, the section, “Ring Tone and Tone Set Global Settings”...
Page 284 Operational Features Aastra Web UI Click on Basic Settings->Preferences. For global configuration: In the "Ring Tones" section, select a country from the "Tone Set" field. Valid values are Australia, Europe, France, Germany, Italy, Mexico, UK, and US. Default is US. Select a value from the "Global Ring Tone"...
Page 285: Priority Alerting
Configuring Operational Features Operational Features Priority Alerting Priority alerting on the IP phones is a feature that allows incoming calls to trigger pre-defined ringing or call waiting alert tones. You can enable or disable priority alerting on the IP phone for the Asterisk, Broadworks, and Sylantro servers using the configuration files and the Aastra Web UI.
Page 286: Ring Tone Patterns
Operational Features Sylantro Servers The ring tone keywords that can display in the "Alert-Info" header for a Sylantro server are: When the ring tone keywords appear in an "Alert-Info" header from a Sylantro server, the keyword is mapped to the ring tone pattern based on the configuration you set in the Aastra Web UI or the configuration files.
Page 287 Configuring Operational Features Operational Features If you enable priority alerting when using a Sylantro server, you can specify the Bellcore tone to be used for the following configurable criteria: Ring Tone Pattern (Sylantro Servers) alert-acd (auto call distribution) alert-community-1 alert-community-2 alert-community-3 alert-community-4 alert-emergency...
Page 288 Operational Features Note: If the "Do Not Disturb" (DND) or the "Call Forward" (CFWD) feature is enabled on the server-side, and the user is still waiting for a call, the "Bellcore-dr5" is a ring splash tone that reminds the user that these are enabled.
Page 289 Configuring Operational Features Operational Features Configuring Priority Alerting Use the following procedures to configure priority alerting on the IP phones. Configuration Files For specific parameters you can set in the configuration files for priority alerting, see Appendix A, the section, “Priority Alert Settings”...
Page 290 Operational Features Aastra Web UI For Sylantro Servers: Select a ring tone pattern for each of the following fields: • Group • Internal • External • Emergency • Priority • auto call distribution • community-1 • community-2 • community-3 • community-4 Click 5-80...
Page 291: Directed Call Pickup (Blf Or Xml Call Interception)
Configuring Operational Features Operational Features Directed Call Pickup (BLF or XML Call Interception) Directed call pickup is a feature on the phones that allows a user to intercept a call on a ringing phone which is part of the same interception group. You can use the Directed call pickup feature on the phone in two ways: •...
Page 292 Operational Features BLF and XML softkeys/programmable keys monitor the states of an extension. The extension states can be one of three states: "busy", "ringing" and "idle". If the monitored extension is in the "ringing" state with an incoming call, and "Directed call pickup"...
Page 293 Configuring Operational Features Operational Features Notes: 1. The default method for the phone to use is Directed Call Pickup over BLF if the server provides applicable information. If the Directed Call Pickup over BLF information is missing in the messages to the server, the Directed Call Pickup by Prefix method is used if a value for the prefix code exists in the configuration.
Page 294 Operational Features Enabling/Disabling Directed Call Pickup Use the following procedure to enable or disable the Directed Call Pickup feature on the IP phone. Configuration Files To enable/disable Directed Call Pickup on the IP phone using the configuration files, see Appendix A, the section, “Directed Call Pickup (BLF or XML Call Interception) Settings”...
Page 295 Configuring Operational Features Operational Features Aastra Web UI Enable the "Play a Ring Splash" field by checking the check box. (Disable this field by unchecking the box). Default is disabled.) The IP phone plays a short "ring splash" when there is an incoming call on the BLF monitored extension.
Page 296 Operational Features Use the following procedure to configure BLF or BLF/List for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (optional) Enter a prefix in the "Directed Call Pickup Prefix"...
Page 297 Configuring Operational Features Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is shown as an example. Select a softkey or programmable key to configure.
Page 298 Operational Features Aastra Web UI In the "Value" field, enter a value to associate with the softkey or programmable key. For example, for BLF, the value is the extension you want to monitor. For BLF\List, the value is an identifier for the list of numbers you are monitoring. Click to save your changes.
Page 299 Configuring Operational Features Operational Features Configuring XML for Directed Call Pickup Use the following procedure to configure XML for Directed Call Pickup in the configuration files. Notes: Before implementing this procedure, you must create an XML application that the phone uses when the XML softkey or programmable key is pressed.
Page 300 Operational Features Use the following procedure to configure XML for Directed Call Pickup in the Aastra Web UI. Aastra Web UI Click on Basic Settings->Preferences->Directed Call Pickup Settings. Enable the "Directed Call Pickup" field by checking the check box. (optional) Enter a prefix in the "Directed Call Pickup Prefix" field. For example, *98. This prefix is appended to the beginning of the Directed Call Pickup number when dialed from the BLF or BLF/List softkey.
Page 301 Configuring Operational Features Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Note: Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is shown as an example. Select a softkey or programmable key to configure.
Page 302 Operational Features Aastra Web UI In the "Value" field, enter the URI that the phone uses to display the XML application to the LCD. For example, http://65.205.71.13/xml/startup/key.php?user=$$SIPREMOTENUMBER$$. Note: For more information about creating an XML script to use with Directed Call Pickup, see Appendix G, the section “Text Menu Object (Menu Screens)”...
Page 303: Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
Configuring Operational Features Operational Features Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys You can configure the softkeys, programmable keys (53i has programmable keys only), feature keys, and expansion module keys to perform specific functions on the IP phones. Note: When entering definitions for softkeys in the configuration files, the “#”...
Page 304 Operational Features State-Based Softkeys (55i, 57i, 57i CT only) Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include: • idle - The phone is not being used. •...
Page 305 Configuring Operational Features Operational Features Softkey Type Last Call Return (lcr) Directory Callers List Intercom Services Empty You can enable or disable the softkey states using the configuration files or the Aastra Web UI. In the Aastra Web UI, you disable a state by unchecking the box for that operational state.
Page 306: Configuration Example
Operational Features Configuration Example The following example illustrates the use of the "softkeyN states" parameter, and the "softkeyN type" parameter with a value of empty. For clarity purposes, only the "softkeyN type" and "softkeyNstates" parameters are shown. softkey1 type: line softkey1 states: idle connected softkey3 type: dnd softkey3 states: idle...
Page 307 Configuring Operational Features Operational Features Programmable Keys (53i, 55i) The following table provides the number of softkeys and programmable keys you can configure, and the number of lines available for each type of phone. IP Phone Model Softkeys *The 536M expansion module consists of 36 softkeys. You can have up to 3 expansion modules on an IP phone totaling 108 softkeys.
Page 308 Operational Features Key Functions Table Softkey/ Programmable Configuration Key Function File Parameter None none Line line Speeddial speeddial Busy Lamp Field (BLF) Busy Lamp Field list List 5-98 Aastra Web UI Parameter None Indicates not setting for the key. Line Indicates the key is configured for line use.
Page 309 Configuring Operational Features Operational Features Softkey/ Programmable Configuration Key Function File Parameter Auto Call Distribution (ACD) Directed Call Pickup (DCP)/ Group Call Pickup (GCP) Do Not Disturb (DND) Extensible Markup Language) (XML) 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Parameter Auto Call (For Sylantro Servers) Indicates the key is...
Page 310 Operational Features Softkey/ Programmable Configuration Key Function File Parameter Flash flash (Not applicable on Expansion Modules) Sprecode sprecode (Not applicable on Expansion Modules) Park park (Not applicable on Expansion Modules) Pickup pickup (Not applicable on Expansion Modules) Last Call Return (LCR) 5-100 Aastra Web UI...
Page 311 Configuring Operational Features Operational Features Softkey/ Programmable Configuration Key Function File Parameter Callers List callers list Directory directory Icom icom Conference conf (Not applicable on Expansion Modules) Transfer xfer (Not applicable on Expansion Modules) 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Parameter Callers List Indicates the key is set for accessing the...
Page 312 Operational Features Softkey/ Programmable Configuration Key Function File Parameter Services services (Not applicable to the 53i) Phone Lock phone lock (Not applicable to the 57i CT cordless handset) Empty empty (Not applicable to the 53i) Reference For more information about key functions for your model phone, see your Model-specific User’s Guide.
Page 313 Configuring Operational Features Operational Features Configuring Softkeys and Programmable Keys Use the following procedures to configure the softkeys and programmable keys on the IP phone. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the sections, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 314 Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is shown as an example. Select a key to configure. For Softkeys and Expansion Module Keys: In the "Type"...
Page 315 Configuring Operational Features Operational Features Aastra Web UI If applicable, in the "Value" field, enter a value to associate with the softkey. For example, for a speeddial value, you can enter a number you want to use for the speeddial key, or 12345+ as a speeddial prefix.
Page 316 Operational Features 57i Cordless (CT) Feature Keys In addition to the softkeys on the 57i CT, this phone also has handset keys you can configure with specific features. You can use the Aastra Web UI to configure the handset keys. Note: You configure the handset keys using the Aastra Web UI (Operation->Handset Keys) or by pressing the "F"...
Page 317 Configuring Operational Features Operational Features Feature Key Programming Guidelines The following are guidelines to use when programming the feature keys on the handset: • All handsets paired with the same Base Station have the same programmed functions since the web interface applies the functions to all the handsets paired with that base.
Page 318 Operational Features Handset Feature Key Functions You can configure the features keys on the 57i CT handset to perform specific functions using the configuration files or the Aastra Web UI.The following table identifies the available functions for the feature keys on the 57i CT handset. The following Handset Key Functions Table lists the available functions for the keys on the 57i CT IP Phone.
Page 319 Configuring Operational Features Operational Features Feature Key Configuration Function File Parameter Transfer xfer Park park Pickup pickup Conference conf 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Parameter Xfer Indicates the key is configured as a transfer key for transferring calls. For more information about the Xfer key, see your Aastra IP Phone 57i CT User’s Guide.
Page 320 Operational Features Feature Key Configuration Function File Parameter Public public Flash flash Reference For more information about features key functions for your 57i CT, see your Aastra IP Phone 57i CT User’s Guide. 5-110 Aastra Web UI Parameter Public Indicates the key is configured to toggle from public to private mode.
Page 321 Configuring Operational Features Operational Features Configuring Handset Feature Keys You can program up to 15 feature keys on the 57i CT IP phone using the configuration files or the Aastra Web UI. Use the following procedure to program the feature keys on your 57i CT Base Station and all paired handsets. Use the following procedures to configure the IP phone handset feature keys.
Page 322 Operational Features Aastra Web UI Click on Operation->Handset Keys. Select the handset key you want to program. Select the function for that handset key from the "Key Function" field. Click to save the function you selected to the handset key. The key programming information is sent to the 57i Base Station and to all the cordless handsets associated with that Base Station.
Page 323: Speeddial Prefixes
Configuring Operational Features Operational Features Speeddial Prefixes The normal function of the speeddial option allows you to configure a specific key on the phone to dial a number quickly by pressing the configured key. For example, if you had the following speeddial configuration in the configuration files: softkey1 type: speeddial softkey1 label: Office...
Page 324: Busy Lamp Field (Blf)
Operational Features Busy Lamp Field (BLF) The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF monitors the status (busy or idle) of extensions on the IP phone. Note: The BLF setting is applicable to the Asterisk server only. Example A Supervisor configures BLFs on his phone for monitoring the status of a worker’s phone use (busy or idle).
Page 325 Configuring Operational Features Operational Features BLF\List Setting (For use with the BroadSoft Broadworks Rel 13 or higher platform only) The BLF\List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature. This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal.
Page 326 Operational Features Asterisk BLF Configuration You can enable the BLF feature on Asterisk to enable monitoring for specific extensions. BLF on Asterisk is possible through the “hint” extension parameter. Add the following in the Asterisk extensions.conf file for each target extension being monitored.
Page 327 Configuring Operational Features Operational Features Configuring BLFs Use the following procedures to configure BLF and BLF\List on the IP phone. Configuration Files To set BLF or BLF\List in the configuration files, see Appendix A, the section, Feature Key/Expansion Module Key Parameters” 41-001160-00, Release 2.1, Rev 04 “Softkey/Programmable Key/ page A-136.
Page 328 Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is shown as an example. Select a softkey, programmable, or expansion module key to configure. In the "Type"...
Page 329 Configuring Operational Features Operational Features Aastra Web UI For the 55i, 57i, and 57i CT softkeys: In the "Label" field, enter the name of the person who’s extension you are monitoring (if “Type” is BLF). Note: If BLF\List type is selected, no label value is required. The BroadWorks BLF List name is configured in the "BLF List URI"...
Page 330: Blf Subscription Period
Operational Features BLF Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the BLF subscription period: sip blf subscription period: <value in seconds>...
Page 331 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "BLF Subscription Period" field. Click to save your changes. 41-001160-00, Release 2.1, Rev 04 5-121...
Page 332: Automatic Call Distribution (Acd) (For Sylantro Servers)
Operational Features Automatic Call Distribution (ACD) (for Sylantro Servers) The IP phones support an Automatic Call Distribution (ACD) feature for Sylantro servers. The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users (agents). To use the ACD feature on an IP phone, the administrator must first configure an an ACD softkey or programmable key.
Page 333 Configuring Operational Features Operational Features ACD Auto-Available Timer Whenever the IP phone user answers a call, or misses a call, the server automatically changes the phone’s status to unavailable. The administrator can control how long the IP phone remains in the unavailable state by configuring an auto-available timer.
Page 334 Operational Features Configuring the ACD Auto-Available Timer. Configuration Files To configure the ACD Auto-Available Timer using the configuration files, see Appendix A, the section, Auto-Available Timer Settings” 5-124 page A-131. “ACD 41-001160-00, Release 2.1, Rev 04...
Page 335 Configuring Operational Features Operational Features Configuring an ACD Key Using the Aastra Web UI Use the following procedure to configure an ACD softkey, programmable key, or expansion module key using the Aastra Web UI. This procedure uses the 55i IP phone as an example.
Page 336 Operational Features Aastra Web UI In the “Line” field, select the line which the IP phone uses to subscribe to the queue. For example: Line 1 Click Configuring the ACD Auto-Available Timer Using the Aastra Web UI Use the following procedure to configure an ACD auto-available timer using the Aastra Web UI.
Page 337 Configuring Operational Features Operational Features Aastra Web UI In the “Auto Available Timer” field, specify the length of time (in seconds) before the IP phone state is automatically reset to “available.” Valid values are 0 to 120 seconds. Default is 60. For example: 60 Click 41-001160-00, Release 2.1, Rev 04...
Page 338 Operational Features Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone. To login to a phone queue, your system administrator must preconfigure an ACD softkey or programmable key on your Aastra IP phone.
Page 339 Configuring Operational Features Operational Features This icon changes when you log on to the phone queue and are available to take calls. The icon changes again when you are busy with an active call. The table below describes the meaning of the LED, and each icon, as they may appear on your IP phone: Phone Model 55i, 57i, 57i CT...
Page 340 Operational Features Logging In to a Phone Queue (55i, 57i, 57i CT) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD softkey on your IP phone. Note: Check with your administrator to verify the label assigned to the ACD softkey on your IP phone.
Page 341 Configuring Operational Features Operational Features Aastra IP Phone UI Step Action Press the Log In softkey. You are logged into the phone queue. Once you log in, examine the IP Phone UI, and note the following information: • If your IP phone status is set to “available” then the server will begin to distribute phone calls from this queue to your IP phone.
Page 342 Operational Features Logging In To a Phone Queue (53i) Use the following procedure to log into a phone queue from your Aastra IP phone. Aastra IP Phone UI Step Action Press the ACD programmable key on your IP phone. To login to the phone queue, use your IP phone keypad to enter the following information: User ID: The phone number you use to access the queue.
Page 343: Acd Subscription Period
Configuring Operational Features Operational Features ACD Subscription Period On the IP phones, you can set the time period, in seconds, that the IP phone resubscribes the ACD subscription service after a software/firmware upgrade or after a reboot of the IP phone. In the configuration files, you enter the following parameter with a valid value to set the ACD subscription period: sip acd subscription period: <value in seconds>...
Page 344 Operational Features Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings. Enter a value, in seconds, from 120 (2 min) to 3600 (1 hour) in the "ACD Subscription Period" field. Click to save your changes. 5-134 41-001160-00, Release 2.1, Rev 04...
Page 345: Directed Call Pickup/Group Call Pickup (For Sylantro Servers)
Configuring Operational Features Operational Features Directed Call Pickup/Group Call Pickup (for Sylantro Servers) Aastra IP phones and any attached Expansion Modules support the Directed Call Pickup (DCP) and Group Call Pickup (GCP) features. The Directed Call Pickup/Group Call Pickup feature allows you to intercept - or pickup - a call on a monitored extension.
Page 346 Operational Features Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers) Use the following procedures to configure DCP/GCP using the configuration files. Configuration Files To set DCP/GCP in the configuration files, see Appendix A, the section, Feature Key/Expansion Module Key Parameters” 5-136 “Softkey/Programmable Key/ page A-136.
Page 347 Configuring Operational Features Operational Features Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Directed Call Pickup using the Aastra Web UI. This procedure uses the 57i IP Phone as an example. Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys...
Page 348 Operational Features Aastra Web UI In the “Value” field, specify the extension you want to intercept when you press this softkey. For example: 2200 Click 5-138 to save your changes. 41-001160-00, Release 2.1, Rev 04...
Page 349 Configuring Operational Features Operational Features Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers) Use the following procedure to configure Group Call Pickup using the Aastra Web UI. Note: A ring group must be configured on the Sylantro Server in order for a GCP softkey to function.
Page 350 Operational Features Aastra Web UI In the “Label” field, specify a name for this Directed Call Pickup softkey. For example: GCP_A In the “Value” field, enter groupcallpickup. Click Using Directed Call Pickup/Group Call Pickup Use the following procedure for the DCP/GCP on your phone. Note: Before using the DCP/GCP feature on your phone, you must first configure the DCP or GCP key.
Page 351 Configuring Operational Features Operational Features IP Phone UI Step Action If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls. Select a call from this list using the UP and DOWN arrow keys. Press the "Pickup"...
Page 352: Do Not Disturb (Dnd)
Operational Features Do Not Disturb (DND) The IP phones have a feature you can enable called "Do not Disturb (DND). You can configure DND on softkeys and programmable keys using the Aastra Web UI or the configuration files. If DND is configured on the phone, the softkey or programmable key switches DND ON and OFF.
Page 353 Configuring Operational Features Operational Features Aastra Web UI Click on Operation->Softkeys and XML Click on Operation->Programmable Keys Click on Operation->Expansion Module <N>. Depending on your phone-model, the key configuration screen displays. The 57i Key Screen is shown as an example Select a hard key to configure.
Page 354: Bridged Line Appearance (Bla) (55I, 57I, 57I Ct Only)
Operational Features Bridged Line Appearance (BLA) (55i, 57i, 57i CT only) A SIP bridge line appearance (BLA) on the IP phones allows multiple devices to share a single directory address (DA). For example, people working at a technical support department could be located in different places.
Page 355 Configuring Operational Features Operational Features The following table shows the number of lines that can be set to BLA for each model phone. Configuring BLA You can configure BLA on a global or per-line basis using the configuration files or the Aastra Web UI. Global BLA You configure BLA on a global basis in the configuration files using the following parameters:...
Page 356 Operational Features Per-Line BLA You configure BLA on a per-line basis in the configuration files using the following parameters: sip lineN mode sip lineN username sip lineN bla number You configure BLA on a per-line basis in the Aastra Web UI using the following fields at Advanced Settings->Line 1 thru Line 9: •...
Page 357 Configuring Operational Features Operational Features For ININ Server When configuring the BLA feature on an ININ server, the value set for the sip lineN bla number parameter shall be the same value set for the sip lineN user name parameter without the incremented digit added to the phone #. For example, if the sip lineN user name for the first phone is 10101, and the sip lineN user name for the second phone is 10102, etc., you would configure BLA on a per-line basis for the ININ server as follows:...
Page 358 Operational Features Aastra Web UI For global configuration of BLA: Click on Advanced Settings->Global SIP->Basic SIP Authentication Settings. 5-148 41-001160-00, Release 2.1, Rev 04...
Page 359 Configuring Operational Features Operational Features Aastra Web UI For per-line configuration of BLA: Click on Advanced Settings->Line N (1-9). In the "Line Mode" field, select the BLA option. In the "Phone Number" field, enter the phone number of the IP phone. For global configuration of BLA: In the "BLA Number"...
Page 360 Operational Features Using a BLA Line on the IP Phone If you have either a global or per-line BLA configuration, and you want to share a call on the line with a BLA group, you need to press the Hold button before sharing the call with the group.
Page 361: Bla Support For Third Party Registration
Configuring Operational Features Operational Features BLA Support for Third Party Registration BLA allows an Address Of Record (AOR) to be assigned onto different line appearances for a group of SIP user agents (IP phones). When a call is made to this BLA number, the call is offered to all user agents that have mapping to this BLA.
Page 362 Operational Features #Alice phone number sip line2 bla number:4085582868 sip line2 display name:Alice sip line2 screen name:Alice Alice’s configuration is as follows: #line 1 sip line1 auth name:4085582868 sip line1 password: sip line1 mode: 3 sip line1 user name:4085582868 sip line1 display name: Alice sip line1 screen name: Alice 5-152 41-001160-00, Release 2.1, Rev 04...
Page 363: Park/Pick Up Key
Using a programmable configuration (using a key) Note: The IP phones accept both methods of configuration. However, to avoid redundancy, Aastra Telecom recommends you configure either a static configuration or a programmable configuration. The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.
Page 364 Operational Features On 57i/57i CT On the IP phone UI, the Park/Pickup feature displays the following: • When a call comes in, and you pickup the handset, the custom label that you configured for the Park softkey displays on the Phone UI. •...
Page 365 Configuring Operational Features Operational Features Configuring Park/Pickup Key Using Configuration Files In the configuration files, you configure Park/Pickup using the key parameters. You must specify the "softkeyN value", "prgkeyN value", “topsoftkeyN value“, or “expmodX keyN value”. The following examples show Park/Pickup configurations using specific servers.
Page 366 Operational Features Model 53i Examples Server Asterisk prgkeyN type: park prgkeyN value: asterisk;70 prgkeyN line: 1 Sylantro prgkeyN type: park prgkeyN value: sylantro;*98 prgkeyN line: 1 BroadWorks prgkeyN type: park prgkeyN value: broadworks;*68 prgkeyN line: 1 ININ PBX prgkeyN type: park prgkeyN value: inin;callpark prgkeyN line: 1 Note: The 53i does not allow for the configuration of labels and states.
Page 367 Configuring Operational Features Operational Features Configuring a Park/Pickup Key Using Aastra Web UI On the 57i/57i CT, you configure a Park and/or Pickup key at Operation->Softkeys and XML. You enter a key label, and value for a specific line on the phone. The default state of the Park configuration is "connected". The default state of the Pickup configuration is "idle, outgoing".
Page 368 Operational Features Aastra Web UI For the 57i/57i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Parking a call. In the "Type" field, select Park. In the "Label" field, enter a label for the Park softkey. In the "Value"...
Page 369 Configuring Operational Features Operational Features Aastra Web UI In the "Value" field, enter the appropriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-157. In the "Line" field, select a line for which to apply the Pickup configuration. The pickup softkey has a default state of “Idle”...
Page 370 Operational Features Aastra Web UI For the 53i: Click on Operation->Programmable Keys. 53i Screen Pick a hard key (from keys 3 through 6) to configure for Parking a call. In the "Hard Key" field, select Park. In the "Value" field, enter the appropriate value based on the server in your network. Note: For values to enter in this field, see the table page 5-157.
Page 371 Configuring Operational Features Operational Features Aastra Web UI Click to save your changes. You must restart your IP phone for the changes to take affect. Click on Operation->Reset. In the "Restart Phone" field click 41-001160-00, Release 2.1, Rev 04 to restart the IP phone and apply the changes. 5-161...
Page 372 Operational Features Using the Park Call/Pickup Parked Call Feature Use the following procedures on the IP phones to park a call and pick up a parked call. IP Phone UI Step Action Parking a Call While on a live call, press the "Park" softkey. Perform the following for your specific server: For Asterisk Server: - Server announces the...
Page 373 Configuring Operational Features Operational Features IP Phone UI Step Action Enter the extension number where the call was parked. Press the "Pickup" softkey. If the call pick up is successful, you are connected with the parked call. 41-001160-00, Release 2.1, Rev 04 5-163...
Page 374: Last Call Return (Lcr) (For Sylantro Servers
Operational Features Last Call Return (lcr) (For Sylantro Servers Last call return (lcr) allows an administrator or user to return" function on a softkey or programmable key. This feature is for Sylantro servers only. You can configure the “lcr” softkey feature via the configuration files or the Aastra Web UI.
Page 375 Configuring Operational Features Operational Features Aastra Web UI For the 57i/57i CT: Click on Operation->Softkeys and XML. Pick a softkey to configure for Last Call Return. In the "Type" field, select lcr. In the "Line" field, select a line for which to apply the last call return configuration. The lcr softkey has a default state of “Idle”, “Connected”, “Incoming”, “Outgoing”.
Page 376 Operational Features Aastra Web UI For the 57i CT Handset: Click on Operation->Handset Keys. Pick a handset key to configure for Last Call Return. In the "Key Function" field, select lcr. Click to save your changes. 5-166 41-001160-00, Release 2.1, Rev 04...
Page 377 Configuring Operational Features Operational Features Aastra Web UI For the 53i Click on Operation->Programmable Keys. 53i Screen Pick a hard key (from keys 3 through 6) to configure for Last Call Return. In the "Type" field, select lcr. For the 53i: In the "Line"...
Page 378: Call Forwarding
Operational Features Call Forwarding The call forwarding feature on the IP phone allows incoming calls to be forwarded to another destination. The phone sends the SIP message to the SIP proxy, which then forwards the call to the assigned destination. Call forwarding is disabled by default.
Page 379 Configuring Operational Features Operational Features The following table shows the IP phone model and the number of lines for which you can configure call forwarding. IP Phone Model 57i CT Enabling/Disabling the Ability to Configure Call Forwarding Using the configuration files, you can enable or disable the ability to configure Call Forwarding in the Aastra Web UI and the IP Phone UI.
Page 380: Configuring Call Forwarding
Operational Features Configuration Method for Call Forwarding The method you use to configure call forwarding depends on the model phone you are configuring. You can set the phone-wide call forward settings using the IP phone UI or the Aastra Web UI. However, you must use the Aastra Web UI to set the per-line call forward settings.
Page 381 Configuring Operational Features Operational Features IP Phone UI Step Action For 53i: In the “Cfwd Mode” field, enter the mode that you want to set on your phones. For 55i/57i/57i CT: In the “Mode” field, enter the mode that you want to set on your phones. Valid modes are: •...
Page 382 Operational Features Aastra Web UI Click on Basic Settings->Call Forward. For global configuration of call forwarding: In the "Mode" field, select the mode you want to set on your phone. Valid modes are: • • • Busy • No Answer •...
Page 383 Configuring Operational Features Operational Features Aastra Web UI In the "Number of Rings" field, enter the number of rings you want your phone to ring before the call is forwarded. Valid values are 1 to 9. Note: "Number of Rings" field applies to No Answer and Busy No Answer modes only. Click to save your changes.
Page 384: Callers List
Operational Features Callers List The IP phones have a "Callers List" feature that store the name, phone number, and incremental calls, for each call received by the phone. The following illustrating shows the default location of the Callers List Key on each type of phone model.
Page 385 Configuring Operational Features Operational Features When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value (CSV) format. You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a spreadsheet application. The file displays the name, phone number, and the line that the call came in on.
Page 386: Using The Callers List
Operational Features Enabling/Disabling Callers List You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configuration files: • callers list disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be accessed by all users.
Page 387 Configuring Operational Features Operational Features IP Phone UI Step Action To save a line item to a programmable key for speeddialing, press the 3 Save key and enter the line number at the "Save to?" prompt that is already configured for speeddialing at a programmable key. To dial a displayed entry from the Callers List, pick up the handset, press the d/f handsfree key, or press a line key.
Page 388 Operational Features Downloading the Callers List Use the following procedure to download the Callers List using the Aastra Web Aastra Web UI Click on Operation->Directory. In the Callers List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Callers List and click The callerslist.csv file downloads to your computer.
Page 389: Customizable Callers List And Services Keys
Configuring Operational Features Operational Features Customizable Callers List and Services Keys The IP phones currently have a Callers List key (all 5i Series phones) and a Services key (55i, 57i, and 57i CT). An Administrator can specify URI overrides for these keys using the following parameters in the configuration files: •...
Page 390: Missed Calls Indicator
Operational Features Missed Calls Indicator The IP phone has a "missed calls" indicator that increments the number of missed calls to the phone. This feature is accessible from the IP phone UI only. You can enable and disable the Missed Calls Indicator feature using the configuration files.
Page 391 Configuring Operational Features Operational Features Accessing and Clearing Missed Calls Use the following procedure to access and clear missed calls from the Callers List. Once you display the Callers List, the "<number> New Calls" indicator clears. IP Phone UI Step Action Press the “Callers List”...
Page 392: Directory List
Operational Features Directory List The IP phones have a "Directory List" feature that allows you to store frequently used names and numbers on the phone. You can also dial directly from the directory entry. The following illustrating shows the default location of the Directory Key on each type of phone model.
Page 393 Configuring Operational Features Operational Features You can also sort multiple numbers according to preference and perform a quick-search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items. The phone displays the first name with this letter.The quick-search feature in the Directory List works only when the Directory is first accessed.
Page 394 Operational Features • You can use any spreadsheet application to open the file for viewing. The following is an example of a Directory List in a spreadsheet application. This is an administrator and user function. The file displays the name, phone number(s), and line number(s) for each Directory entry.
Page 395 Configuring Operational Features Operational Features Enabling/Disabling Directory List You can enable and disable user access to the Directory List on the IP phones using the following parameter in the configuration files: • directory disabled Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Directory List can be accessed by all users.
Page 396 Operational Features Server to IP Phone Download You can populate your IP phone Directory List with server directory files. To activate this feature, you need to add the following parameters to the configuration files: • directory 1: company_directory • directory 2: my_personal_directory’ The IP phone recognizes the following characters in a Directory List: Character ’#’...
Page 397 Configuring Operational Features Operational Features Server to IP Phone Download Behavior The software that reads directory files from the server, loads the file’s contents into the phone's NVRAM when the phone is booting. Directory entries in the NVRAM that originate from a server directory file are 'owned' by the server. During the boot process both directory files are read, combined into a single list, and any duplicate entries are deleted from the list.
Page 398 Operational Features Using the Directory List Use the following procedures to access and use the Directory List. Note: In the following procedure, the location of keys (hard keys, softkeys, and programmable keys) on the phone are dependant on your specific phone model. See Chapter 1, Overview, for the keys that are specific to your phone model.
Page 399 Configuring Operational Features Operational Features IP Phone UI Step Action To edit an entry in the Directory List: a At a line item in the Directory List, press the 3 key. Note: Use the SAVE key to scroll between the number, name and line entries. b Edit the phone number if required and press SAVE.
Page 400 Operational Features IP Phone UI Step Action To exit the Directory List, press the DIRECTORY key again, the GOODBYE key, or the QUIT key (depending on your specific phone model). From the 57i CT handset: a Press the Public/Private softkeys to toggle between making the new entry public or private. Note: The entry is set to Private by default.
Page 401 Configuring Operational Features Operational Features Downloading from the Server to the IP Phone You can use the configuration files to download the Directory List from the configuration server to the IP phone.. Note: You must use TFTP to download the Directory List. Use the following procedure to configure the download.
Page 402 Operational Features Use the following procedure to configure the download. Aastra Web UI Click on Operation->Directory. In the Directory List field, click on A “File Download” message displays. Click Enter the location on your computer where you want to download the Directory List and click The directorylist.csv file downloads to your computer.
Page 403: Voicemail (55I, 57I, And 57I Ct Only)
Configuring Operational Features Operational Features Voicemail (55i, 57i, and 57i CT only) The Voicemail feature on the 55i, 57i and 57i CT IP phones allow you to configure lines with phone numbers so the phone can dial out to connect to a voicemail server.
Page 404 Operational Features You can enter up to 9 Voicemail numbers associated with each of the 9 lines on the phone. For example: sip line1 vmail: *97 sip line2 vmail: *95 Note: In the above example, the user would dial *97 to access the voicemail account for line 1, and *95 to access the voicemail account for line 2.
Page 405 Configuring Operational Features Operational Features Using Voicemail (57i57i CT only) Use the following procedure to access and use voicemail. IP Phone UI Step Action For the 57i/57i CT: Press Services on the phone to display the Services menu. From the Services menu, select "Voicemail". Use the to scroll through the line items in the Voicemail List.
Page 406: Xml Customized Services
Operational Features XML Customized Services Extensible Markup Language (XML) is a markup language much like HTML. HTML was designed to display data and to focus on how data looks. XML was designed to describe data and to focus on what data is. The following are characteristics of XML: •...
Page 407 Configuring Operational Features Operational Features XML Object AastraIPPhoneDirectory (for Directory List screen) AastraIPPhoneStatus (for Idle screen) AastraIPPhoneExecute (for executing XML commands) AastraIPPhoneConfiguration (for pushing a configuration to the phone) AastraIPPhoneImageScreen (Standard Bitmap Image) AastraIPPhoneImageMenu (Menu Image) AastraIPPhoneTextMenu (Icon Menu) (Icon Menu Image) For more information about creating customized XML applications, see Appendix G, “Creating an XML Application.”...
Page 408 Operational Features You can also use the following attributes/options with the XML objects to further customize your XML applications: Attribute/Option Beep xml status scroll delay (config files) Status Scroll Delay (seconds) (Web UI) Timeout XML Get Timeout 5-198 Description/Usage Enables or disables a BEEP option to indicate a status on the phone.
Page 409 Configuring Operational Features Operational Features Attribute/Option LockIn CancelAction 41-001160-00, Release 2.1, Rev 04 Description/Usage Specifies whether or not the information on the LCD screen stays displayed when other events occur (such as pressing buttons on the keypad). Use with: XML object (See Appendix Specifies a URI that the phone executes a GET on when the user...
Page 410 Operational Features Enabling/Disabling a Beep for Status Message Displays You can enable or disable a BEEP option using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI. Note: For enabling/disabling a status message beep using the Status Message object, see When the phone receives a status message, the BEEP notifies the user that the message is displaying.
Page 411 Configuring Operational Features Operational Features Scroll Delay Option for Status Messages The IP phones support a scroll delay option that allows you to set the time delay, in seconds, between the scrolling of each status message on the phone. The default time is 5 seconds for each message to display before scrolling to the next message.
Page 412 Operational Features For more information about creating XML configuration scripts and for XML script examples, see Configuring the Phone to use XML You can configure the phone to request the XML objects you create by configuring specific parameters via the configuration files or the Aastra Web UI. Users can access XML applications via softkeys configured on the IP phones.
Page 413 The following example shows the parameters you enter in the configuration files to configure an XML application: xml application URI: http://172.16.96.63/aastra/internet.php xml application title: Aastra Telecom xml application post list: 10.50.10.53, dhcp10-53.ana.aastra.com Configuring for XML on the IP Phone After creating an XML application, an administrator can configure the IP phone to use the application using the configuration files or the Aastra Web UI.
Page 414 Operational Features Aastra Web UI For the 57i/57i CT: Click on Operation->Softkeys and XML. Select a key from keys 1 through 20. In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the softkey. For example, "XML". In the "Value"...
Page 415 Configuring Operational Features Operational Features Aastra Web UI Click The XML application is applied to the IP phone immediately. When the XML application is pushed to the phone via an HTTP POST, a host IP address or domain name server is required. Click on Advanced Settings->Configuration Server.
Page 416 Operational Features Aastra Web UI For the 53i Click on Operation->Programmable Keys. 53i Screen For the 53i, select a key from keys 3 through 6. In the "Hard Key" field, select XML from the list box. In the "Value" field, enter the IP address or qualified domain name of the XML application. Click The XML application is applied to the IP phone immediately.
Page 417 Configuring Operational Features Operational Features Aastra Web UI Click on Advanced Settings->Configuration Server. In the "XML Push Server List (Approved IP Addresses)" field, enter the host IP address and/or domain name server. You can enter multiple IP address and/or domain name servers (separated by commas).
Page 418 Operational Features Using the XML Customized Service After you create, save, and configure the IP phone with an XML application, the customized service is ready for you to use. Use the following procedure to use the XML feature on the IP phone. IP Phone UI Step Action...
Page 419 Configuring Operational Features Operational Features IP Phone UI Step Action For the 53i: Press the programmable key configured on the phone for XML services. A "Custom Features" screen displays. Use the to scroll through the customized features. Select a service to display the information for that customized service. Message services display to the screen after pressing the programmable key.
Page 420 Operational Features The following table identifies the configurable action URI parameters in the configuration files and the Aastra Web UI. This table also identifies the variables that apply to specific parameters. Configuration File Parameters action uri startup action uri registered action uri incoming action uri outgoing action uri offhook...
Page 421 Configuring Operational Features Operational Features http://10.50.10.140/outgoing.pl?number=5551212 Note: If the phone can’t find the Action URI you specify, it returns a “NULL” response. For example, http://10.50.10.140/outgoing.pl?number= You can configure this feature via the configuration files or the Aastra Web UI. Configuring XML Action URIs Use the following procedures to configure XML Action URIs using the configuration files or the Aastra Web UI.
Page 422 Operational Features Aastra Web UI Click on Advanced Settings->Action URI. Enter an XML URI for a startup event in the “Startup” field. For example: http://10.50.10.140/startup This parameter specifies the URI for which the phone executes a GET on when a startup event occurs.
Page 423 Configuring Operational Features Operational Features Aastra Web UI Enter an XML URI for an incoming call event in the “Incoming Call” field. For example: http://10.50.10.140/incoming.php?number=$$REMOTENUMBER$$ This parameter specifies the URI for which the phone executes a GET on when an incoming call event occurs.
Page 424 Operational Features XML Softkey URI In addition to specifying variables for the Action URIs, you can also specify variables in the XML softkey URIs that are bound when the key is pressed. These variables are the same as those used in the Action URIs. When an administrator enters an XML softkey URI either via the Aastra Web UI or the configuration files, they can specify the following variables: •...
Page 425 Configuring Operational Features Operational Features Configuring XML Softkey URIs Use the following procedures to configure XML Softkey URIs using the configuration files or the Aastra Web UI. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters”...
Page 426 Operational Features Aastra Web UI In the "Type" field, select XML from the list box. In the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra". In the "Value" field, enter the URI that the phone performs a GET on when the key is pressed. For example: http://10.50.10.140/script.pl?name=$$SIPUSERNAME$$ Note: You can use the following variables in the URI:...
Page 427 Configuring Operational Features Operational Features Aastra Web UI For the 53i: Click on Operation->Programmable Keys. 53i Screen On the 53i, select a key from keys 1 through 6. In the "Type" field, select XML from the list box. On the 53i, in the "Label" field, enter a label that displays on the IP phone for the XML softkey. For example, "aastra".
Page 428: Audio Transmit And Receive Gain Adjustments
• audio mode The default setting for these parameters is 0 (zero). Note: Aastra Telecom recommends you leave the default of 0 (zero) as the settings for these parameters. The following table describes each parameter. Parameter Description...
Page 429 Configuring Operational Features Operational Features Parameter Handsfree tx gain Audio mode Configuring Audio Transmit and Receive Gain Adjustments You can configure the audio transmit and gain adjustments using the configuration files only. Use the following procedure to configure this feature. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, and Receive Gain Adjustment Settings”...
Page 430: Centralized Conferencing (For Sylantro And Broadsoft Servers)
Operational Features Centralized Conferencing (for Sylantro and Broadsoft Servers) The IP phones include support for centralized conferencing (Ad-Hoc conferencing) for Sylantro and Broadsoft servers. This feature provides centralized conferencing on the SIP server (versus localized, on the phone) and allows IP phone users to do these tasks: •...
Page 431 Configuring Operational Features Operational Features To use the centralized conferencing after it is enabled, see your Model-specific IP Phone User Guide. Configuring Centralized Conferencing Using the Configuration Files You use the following parameters to configure centralized conferencing in the configuration files: Global Parameter •...
Page 432 Operational Features Configuring Centralized Conferencing Using the Aastra Web UI Use the following procedure to configure centralized conferencing using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP Settings->Basic SIP Network Settings. In the “Conference Server URI” field, do one of the following actions: •...
Page 433 Configuring Operational Features Operational Features Aastra Web UI Click Per-Line Configuration Click on Advanced Settings->Line <#>->Basic SIP Network Settings In the “Conference Server URI” field, do one of the following actions: • To disable centralized conferencing on this line, leave this field empty (blank). •...
Page 434: Customizing The Display Columns On The 560M Expansion Module
Operational Features Customizing the Display Columns on the 560M Expansion Module The 560M Expansion Module screen displays softkeys in column format. The function keys on the bottom left of the Module allow you to display 3 full screens of softkeys. Each screen consists of 2 columns with the following default headings on each page: Page 1 "List 1"...
Page 435 Configuring Operational Features Operational Features List 3 Page 2 Screen To use the 560M, press the function key for the page you want to display to the LCD (page 1, page2, or page 3), and press the applicable softkey. You can customize the headings on each 560M Expansion Module screen using the configuration files.
Page 436 Operational Features Expansion Module 3 (3 pages) • expmod3page1left • expmod3page1right • expmod3page2left • expmod3page2right • expmod3page3left • expmod3page3right Example The following is an example of configuring Expansion Module 1 column headings. expmod1page1left: Personnel Ext expmod1page1right: Operations Ext expmod1page2left: Marketing Ext expmod1page2right: Logistics Ext expmod1page3left: Engineering Ext expmod1page3right: Shipping Ext...
Page 437 Configuring Operational Features Operational Features These settings display to the Expansion Module as shown in the following illustrations. Personnel Ext Operations Ext Page 1 Screen Cuztomizing the 560M Expansion Module Column Display. Configuration Files For specific parameters you can set in the configuration files, see Appendix A, the section, “Customizing 560M Expansion Module Column Display”...
Page 439: About This Chapter
About this chapter Introduction The IP phones have advanced operational features you can configure using the configuration files and/or the Aastra Web UI. This chapter describes each of these features and provides procedures for configuring each feature. Topics This chapter covers the following topics: Topic Advanced Operational Features MAC Address/Line Number in REGISTER Messages...
Page 440 About this chapter Topic Whitelist Proxy Transport Layer Security (TLS) Symmetric UDP Signaling Removing UserAgent and Server SIP Headers Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) Page page 6-19 page 6-21 page 6-27 page 6-28 page 6-29 41-001160-00, Release 2.1, Rev 04...
Page 441: Advanced Operational Features
Configuring Advanced Operational Features Advanced Operational Features Advanced Operational Features Description This section provides the following information about advanced features of the IP phones: Feature MAC Address/Line Number in REGISTER Messages SIP Message Sequence for Blind Transfer Update Caller ID During a Call Boot Sequence Recovery Mode Auto-discovery Using mDNS Single Call Restriction (57i CT only)
Page 442 Advanced Operational Features Feature Transport Layer Security (TLS) Symmetric UDP Signaling Removing UserAgent and Server SIP Headers Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) Description Allows you to enable or disable the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone.
Page 443: Mac Address/Line Number In Register Messages
Configuring Advanced Operational Features Advanced Operational Features MAC Address/Line Number in REGISTER Messages The IP phones can send the MAC address and line number in the REGISTER packets making it easier for the call server when a user configures the phones via the Aastra Web UI or the IP Phone UI.
Page 444 Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->Advanced SIP Setting. Enable the "Send MAC Address in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box). Enable the "Send Line Number in REGISTER Message" field by checking the check box. (Disable this field by unchecking the box).
Page 445: Sip Message Sequence For Blind Transfer
Configuring Advanced Operational Features Advanced Operational Features SIP Message Sequence for Blind Transfer The SIP message sequence for Blind Transfer avoids the transfer target having two simultaneous calls. Prior to release 1.4, a CANCEL message was sent to the transfer target (if it was in a ringing state) after sending a REFER to the transferee to complete the transfer.
Page 446: Update Caller Id During A Call
Advanced Operational Features Update Caller ID During a Call It is possible for a proxy or call server to update the Caller ID information that displays on the phone during a call, by modifying the SIP Contact header in the 200 OK message and/or in a re-INVITE message.
Page 447: Boot Sequence Recovery Mode
Configuring Advanced Operational Features Advanced Operational Features Boot Sequence Recovery Mode You can force the IP phone into recovery mode by pressing the 1 and # keys during boot up when the logo displays. This feature is enabled by default on the IP phone.
Page 448: Auto-Discovery Using Mdns
Advanced Operational Features Auto-discovery Using mDNS The IP phones can perform an auto-discovery of all servers on a network using mDNS. When the IP phone discovers a TFTP server, it is automatically configured by that TFTP server. An unconfigured phone (phone right out of the box) added to a network, attempts to auto-discover a configuration server on the network without any end-user intervention.
Page 449: Single Call Restriction (57I Ct Only)
Configuring Advanced Operational Features Advanced Operational Features Single Call Restriction (57i CT only) On the 57i CT, an administrator can enable or disable a single call restriction between the 57i CT base unit and a call server. When this feature is enabled (set to 1), you can make separate active calls from the 57i CT base unit and from the cordless handset.
Page 450 Advanced Operational Features Aastra Web UI Step Action Click on Advanced Settings->Global SIP->RTP Settings. Enable the "Two Call Support" field by checking the check box. (Disable this field by unchecking the box). Click Note: The session prompts you to restart the IP phone to apply the configuration settings. Select Operation->Reset and click 6-12 to save your settings.
Page 451: Missed Call Summary Subscription
Configuring Advanced Operational Features Advanced Operational Features Missed Call Summary Subscription The “Missed Call Summary Subscription” feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to. This feature is called the Missed Call Summary Subscription and can be set with a timer that allows the phone to use the feature for a period of time before the timer expires.
Page 452 Advanced Operational Features Configuring Missed Call Summary Subscription using the Configuration Files In addition to enabling/disabling the Misses Call Summary Subscription, You can also configure the amount of time, in seconds, that the phone uses this feature. The timer is configurable on a global basis only. You use the following parameters to configure Missed Call Summary Subscription feature on a global basis: Global Parameters...
Page 453 Configuring Advanced Operational Features Advanced Operational Features Configuring Missed Call Summary Subscription using the Aastra Web UI Use the following procedure to configure the Missed Call Summary Subscription feature using the Aastra Web UI. Aastra Web UI Global Configuration Click on Advanced Settings->Global SIP->Advanced SIP Settings. 41-001160-00, Release 2.1, Rev 04 6-15...
Page 454 Advanced Operational Features Aastra Web UI The "Missed Call Summary Subscription" field is disabled by default. To enable this field, check the box. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 455: Blacklist Duration (Broadsoft Servers)
Configuring Advanced Operational Features Advanced Operational Features Blacklist Duration (Broadsoft Servers) The Blacklist Duration feature on Broadsoft Servers helps to reduce unnecessary delays during proxy/registrar server failures, caused by the IP phone repeatedly sending SIP messages to a failed server. If you enable this feature, then whenever the IP phone sends a SIP message to a server, and does not get a response, the phone automatically adds the server to the blacklist.
Page 456 Advanced Operational Features Configuring a Server Blacklist Using the Aastra Web UI You use the following procedure to configure Blacklist Duration using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings In the “Blacklist Duration” field, specify the length of time, in seconds, that a failed server remains on the server blacklist.
Page 457: Whitelist Proxy
Configuring Advanced Operational Features Advanced Operational Features Whitelist Proxy To protect your IP phone network, you can configure a “Whitelist Proxy” feature that screens incoming call requests received by the IP phones. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only. The IP phone rejects any call requests from an untrusted proxy server Configuring Whitelist Proxy Using the Configuration Files You use the following parameter to configure the whitelist proxy feature using the...
Page 458 Advanced Operational Features Configuring Whitelist Proxy Using the Aastra Web UI Use the following procedure to configure the Whitelist Proxy feature using the Aastra Web UI. Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings The "Whitelist Proxy" field is disabled by default. To enable this field, check the box. When this feature is enabled, an IP phone accepts call requests from a trusted proxy server only.
Page 459: Transport Layer Security (Tls)
Configuring Advanced Operational Features Advanced Operational Features Transport Layer Security (TLS) The IP Phones support a transport protocol called Transport Layer Security (TLS) and Persistent TLS. TLS is a protocol that ensures communication privacy between the SIP phones and the Internet. TLS ensures that no third party may eavesdrop or tamper with any message.
Page 460 Advanced Operational Features Notes: Persistent TLS requires the outbound proxy server and outbound proxy port parameters be configured in either the configuration files or the Aastra Web UI (Advanced Settings->Global SIP->Basic SIP Network Settings). There can be only one persistent TLS connection created per phone.
Page 461 Configuring Advanced Operational Features Advanced Operational Features Configuring TLS Using the Configuration Files You use the following parameters to configure TLS in the configuration files: • sip transport protocol • sips persistent tls • sips root and intermediate certificates • sips local certificate •...
Page 462 Advanced Operational Features Configuring TLS Using the Aastra Web UI To configure TLS using the Aastra Web UI, you must enable TLS or Persistent TLS first. Then you must define the TLS certificate file names that you want the phone to use. Use the following procedure to configure TLS using the Aastra Web Aastra Web UI Click on Advanced Settings->Global SIP->Advanced SIP Settings.
Page 463 Configuring Advanced Operational Features Advanced Operational Features Aastra Web UI Click on Advanced Settings->TLS Support. 41-001160-00, Release 2.1, Rev 04 6-25...
Page 464 Advanced Operational Features Aastra Web UI Enter the certificate file names and the private key file name in the appropriate fields. The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file.
Page 465: Symmetric Udp Signaling
Configuring Advanced Operational Features Advanced Operational Features Symmetric UDP Signaling By default, the IP phones use symmetric UDP signaling for outgoing UDP SIP messages. When symmetric UDP is enabled, the IP phone generates and listens for UDP messages using port 5060. You can manually disable symmetric UDP signaling using the IP phone’s configuration file.
Page 466: Removing Useragent And Server Sip Headers
Advanced Operational Features Removing UserAgent and Server SIP Headers Currently, the phone always configures the SIP UserAgent/Server headers to contain: Aastra <PhoneModel>/<FirmwareVersion> You can suppress the addition of these headers by using the following parameter in the configuration files: • sip user-agent Setting this parameter allows you to enable or disable the addition of the User-Agent and Server SIP headers from the SIP stack.
Page 467: Multi-Stage Digit Collection (Billing Codes) Support (For Sylantro Servers)
Configuring Advanced Operational Features Advanced Operational Features Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers) The IP Phones support Multi-Stage Digit Collection (billing codes) for Sylantro Servers. Sylantro Server features, like mandatory and optional billing codes, requires that the application server notify the phone to collect more digits before completing the call.
Page 468 Advanced Operational Features For example, suppose the IP phone user is using billing code 300, and dialing the external number 617-238-5500. The IP user then enters the number using the following format: 6172385000#300 Using mandatory billing codes, if the user is configuring a Speeddial number, then they enter the number using the following format: <phonenumber>%23<billingcode>...
Page 469 Configuring Advanced Operational Features Advanced Operational Features Numbers Not Requiring Billing Codes Billing codes are not required for the following two types of calls: • Emergency calls (E911) • Calls between extensions 41-001160-00, Release 2.1, Rev 04 6-31...
Page 471: Encrypted Files On The Ip Phone
Encrypted Files on the IP Phone About this chapter Introduction This chapter provides information about encryption on the IP phones and provides methods an administrator can use to store encrypted files to a server. Topics This chapter covers the following topics: Topic Encrypted Files on the IP Phone Configuration File Encryption Method...
Page 472 Encrypted Files on the IP Phone Encrypted Files on the IP Phone An encryption feature for the IP phone allows Service Providers the capability of storing encrypted files on their server to protect against unauthorized access and tampering of sensitive information (i.e., user accounts, login passwords, registration information).
Page 473: Procedure To Encrypt/Decrypt Configuration Files
Encrypted Files on the IP Phone Encrypted Files on the IP Phone To make changes to the configuration files, the System Administrator must decrypt the files, make the changes, and re-encrypt the files. The encrypted files must then be downloaded to the IP phones again. Note: If the use of encrypted configuration files is enabled (via security.tuz or pre-provisioned on the IP phone) the aastra.cfg and <mac>.cfg files are ignored, and only the encrypted equivalent files...
Page 474 Encrypted Files on the IP Phone Examples The following examples illustrate the use of the anacrypt.exe file. Example 1 Encrypt aastra.cfg into aastra.tuz using password 1234abcd: C:\> anacrypt aastra.cfg -p 1234abcd Example 2 Decrypt aastra.tuz into aastra.cfg prompting user for password: C:\>...
Page 475 Encrypted Files on the IP Phone Encrypted Files on the IP Phone Example 7 Use the "-v" variable to display version number. C:\> anacrypt -v The encryption tag format supported by this anacrypt is: Tuzo v1.3 rev1 The corresponding IP phone firmware build is: 20051017 41-001160-00, Release 2.1, Rev 04...
Page 477: Upgrading The Firmware
About this chapter Introduction This chapter provides information about upgrading the IP phone firmware. Topics This chapter covers the following topics: Topic Upgrading the Firmware Manual Firmware Update (TFTP only) Manual Firmware and Configuration File Update Automatic Update (auto-resync) 41-001160-00, Release 2.1, Rev 04 Upgrading the Firmware Chapter 8 Page...
Page 478 Upgrading the Firmware Upgrading the Firmware The IP phone uses a TFTP, FTP, or HTTP server (depending on the protocol configured on the IP phone) to download configuration files and firmware. The configuration server should be ready and be able to accept connections. For information on setting up the configuration server, see Chapter 1, the section, “Configuration Server Requirement”...
Page 479 Upgrading the Firmware Upgrading the Firmware Aastra Web UI Step Action Click on Advanced Settings->Firmware Update. Enter the TFTP server IP address or qualified domain name in the "TFTP Server IP" field. Enter the firmware file name (<phone model>.st) that you want to download to your IP phone in the "File Name"...
Page 480: Manual Firmware And Configuration File Update
Upgrading the Firmware Manual Firmware and Configuration File Update Restarting the phone forces the phone to check for both firmware and configuration files stored on the configuration server. Warning: Do not reset or turn off the phone until the download is complete.
Page 481 Upgrading the Firmware Upgrading the Firmware Restarting the Phone Using the Aastra Web UI Aastra Web UI Click on Operation->Reset->Phone. Click to restart the phone. 41-001160-00, Release 2.1, Rev 04...
Page 482: Automatic Update (Auto-Resync)
Upgrading the Firmware Automatic Update (auto-resync) The auto-resync feature on the IP phones allows an administrator to enable the phone to be updated automatically once a day at a specific time in a 24-hour period if the files on the server have changed. This feature works with TFTP, FTP, and HTTP servers.
Page 483 Upgrading the Firmware Upgrading the Firmware Configuring Automatic Update Use the following procedures to configure automatic update of the IP phone firmware, configuration files, or both. Notes: If a user is accessing the Aastra Web UI, they are not informed of an auto-reboot.
Page 484 Upgrading the Firmware Aastra Web UI Step Action Click on Advanced Settings->Configuration Server->Auto-Resync. Select the auto-resync mode from the Mode field. Valid values are None, Configuration Files, Firmware, Both. Default is None. Select the time from the Time (24-hour) field that you want the update to take place. Valid values are 00:00 to 23:30 (in 30 minute increments).
Page 485 Upgrading the Firmware Upgrading the Firmware Reference For more information about setting automatic update on the IP phone, see the "auto resync mode" and "auto resync time" parameters, see Appendix A, the section, “Configuration Server Settings” 41-001160-00, Release 2.1, Rev 04 page A-13.
Page 487: Troubleshooting
Troubleshooting About this chapter About this chapter Introduction This chapter describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. It also includes answers to questions you may have while using the IP phones. Topics This chapter covers the following topics: Topic Troubleshooting...
Page 488: Troubleshooting
Troubleshooting Troubleshooting This section describes tasks that a system administrator can perform on the IP phones for troubleshooting purposes. Using the Aastra Web UI, a system administrator can: • Assign an IP address and IP port in which to save log files •...
Page 489 Troubleshooting Troubleshooting In the Aastra Web UI, you use the following parameters to configure log settings: • Log IP - The IP address for which to save log files for troubleshooting purposes. • Log Port - The IP port to use to save log files for troubleshooting purposes. Module/Debug Level Settings The Aastra IP phones provide blog module support that allows enhanced severity filtering of log calls sent as blog output.
Page 490: Support Information
Troubleshooting Aastra Web UI Parameters PROF (Profiler module) XML (Extension Markup Lanaguage) In the configuration files and the Aastra Web UI, you can enable or disable each module by setting the values of 1 (enable) or 0 (disable). Support Information You can save the local and/or server configuration files of the IP phone to the location specified in the "Log Settings"...
Page 491 Troubleshooting Troubleshooting Aastra Web UI Step Action Click on Advanced Settings->Troubleshooting. To set log settings: In the "Log IP" field, enter the IP address of where you want log files to be stored. In the "Log Port" field, enter the port number associated with the IP address specified in the "Log IP" field.
Page 492 Troubleshooting Aastra Web UI Step Action Click Click on Operation->Reset. In the "Restart Phone" field click To set blog modules: Select a module for which you want to have log files created and sent to a blog. Enter a value (in decimal format) in the “Debug Level” field. The value of “1” enables the logging of the module.
Page 493: Troubleshooting Solutions
Troubleshooting Troubleshooting Solutions Troubleshooting Solutions Description This section describes solutions to some most common problems that can occur while using the IP phones. Why does my phone display “Application missing”? If you have experienced networking issues while the phone was downloading the application from the TFTP server, it is possible that the phone can no longer retrieve the required firmware file.
Page 494: Why Does My Phone Display The "No Service" Message
Troubleshooting Solutions Please ensure that the TFTP server is running and accessible on the network. If the firmware file is correctly located on the running TFTP server, the phone will locate the file and reload the application onto the phone. Why does my phone display the “No Service”...
Page 495: Why Is My Phone Not Receiving The Tftp Ip Address From The Dhcp Server
Troubleshooting Troubleshooting Solutions Reason: Neither of the <mac>.tuz and aastra.tuz files are present on the configuration server (TFTP/FTP/HTTP). Fix: Create the encrypted files using anacrypt.exe and copy them to the configuration server. Reason: The encrypted <mac>.tuz or aastra.tuz file is encrypted using a different version of anacrypt.exe than the phone firmware.
Page 496: How Do I Restart The Ip Phone
Troubleshooting Solutions How do I restart the IP phone? IP Phone UI Step Action Press on the phone to enter the Options List. Select Restart Phone. For 53i: Press # to confirm. Note: To cancel the Restart, press the 3 key. For 55i, 57i, 57i CT: Press Restart.
Page 497: How Do I Set The Ip Phone To Factory Default
Troubleshooting Troubleshooting Solutions How do I set the IP phone to factory default? IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu and enter your Administrator Password (default is 22222). Select Factory Default. For 53i: The “Restore Defaults?”...
Page 498: How Do I Erase The Phone's Local Configuration
Troubleshooting Solutions How do I erase the phone’s local configuration? IP Phone UI Step Action Press on the phone to enter the Options List. Select Administrator Menu and enter your Administrator Password (default is 22222). Select Erase Local Config. For 53i: The “Erase local config?”...
Page 499: How To Reset A User's Password
Troubleshooting Troubleshooting Solutions How to reset a user’s password? IP Phone UI Press on the phone to enter the Options List. Select User Password. Enter the current user password. Press Enter. Enter the new user password. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 500: How Do I Lock And Unlock The Phone
Troubleshooting Solutions How do I lock and unlock the phone? IP Phone UI Step Action Lock the phone: Press on the phone to enter the Options List. Select Phone Lock. The prompt, “Lock the phone?” displays. Press Lock to lock the phone. Unlock the phone: Press on the phone to enter the Options List.
Page 501 Troubleshooting Troubleshooting Solutions Aastra Web UI Click on Operation->Phone Lock. Lock the phone: In the “Lock the Phone?” field, click The phone locks dyanamically and displays the following message: “Phone is locked”. Unlock the phone: Click on Operation->Phone Lock. In the “Unlock the Phone?” field, click The phone unlocks dynamically and displays the following message: “Phone is unlocked”.
Page 503: Configuration Parameters About This Appendix
Configuration Parameters About this appendix About this appendix Introduction This appendix describes the parameters you can set in the configuration files for the IP phones. The configuration files include <mac.cfg> and config.cfg. Topics This appendix covers the following topics: Topic Setting Parameters in Configuration Files Operational, Basic, and Advanced Parameters Network Settings...
Page 504 About this appendix Topic Time Server Settings Time and Date Settings SIP Local Dial Plan Settings SIP Basic, Global Settings SIP Basic, Per-Line Settings Centralized Conferencing Settings Advanced SIP Settings Missed Call Summary Subscription Settings Transport Layer Security (TLS) Settings RTP, Codec, DTMF Global Settings Autodial Settings Voicemail Settings...
Page 505 Configuration Parameters About this appendix Topic Intercom, Auto-Answer, and Barge In Settings Audio Transmit and Receive Gain Adjustment Settings Directed Call Pickup (BLF or XML Call Interception) Settings ACD Auto-Available Timer Settings Park and Pickup Global Settings (57i/57i CT only) Mapping Key Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Softkey Settings for 55i, 57i, 57i CT...
Page 506: Release 2.1 Rev
Setting Parameters in Configuration Files Setting Parameters in Configuration Files You can set specific configuration parameters in the configuration files for configuring you IP phone. The aastra.cfg and <mac>.cfg files are stored on the server. The aastra.cfg file stores global IP phone configuration settings. The <mac>.cfg file stores configuration settings specific to the IP phone with that MAC address.
Page 507: Operational, Basic, And Advanced Parameters
Configuration Parameters Operational, Basic, and Advanced Parameters Operational, Basic, and Advanced Parameters The following sections provide the configuration parameters you can configure on the IP phone. Each parameter table includes the name of the parameter, a description, the format, default value, range, and example. The table also provides the method for which the parameters can be configured (IP phone UI, Aastra Web UI, or configuration files).
Page 508: Network Settings
Operational, Basic, and Advanced Parameters Network Settings Parameter – dhcp DHCP (in Web UI) Description Format Default Value Range Example Parameter – Ip Address (in Web UI) Description Format Default Value Range Example IP phone UI Options->Administrator Menu-> Network Settings Aastra Web UI Advanced Settings->Network->...
Page 509 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – subnet mask Subnet Mask (in Web UI) Description Format Default Value Range Example Parameter – default gateway Gateway (in Web UI) Description Format Default Value Range Example Parameter – IP phone UI dns1 Aastra Web UI Primary DNS...
Page 510 Operational, Basic, and Advanced Parameters Parameter – IP phone UI dns2 Aastra Web UI Secondary DNS (in Web UI) Configuration Files Description A service that translates domain names into IP addresses. To assign static DNS addresses, disable DHCP. Format IP address Default Value 0.0.0.0 Range...
Page 511: Password Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – ethernet port 1 PC Port (in Web UI) Description Format Default Value Range Example Password Settings Parameter – Configuration Files admin password Description Allows you to set a new administrator password for the IP phone. Note: The IP phones support numeric characters only in passwords.
Page 512 Operational, Basic, and Advanced Parameters Parameter – IP phone UI user password Aastra Web UI Configuration Files Current Password (in Web UI) Description Allows you to set a new user password for the IP phone. Note: The IP phones support numeric characters only in passwords. If you enter a password with alpha characters, the phone uses the default password instead.
Page 513: Emergency Dial Plan Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Emergency Dial Plan Settings Parameter – Configuration Files emergency dial plan Aastra Web UI Description Allows you to specify an emergency number to use on your IP phone so a caller can contact emergency services in the local area when required. The default emergency numbers on the IP phones is 911, 999, 112, and 110.
Page 514: Aastra Web Ui Settings
Operational, Basic, and Advanced Parameters Parameter – Configuration Files options password enabled Description Enables or disables password protection of the Options key on the IP phone. If enabled, upon pressing the Options key, a user has to enter a password at the IP phone UI. If the password is entered correctly, the user is allowed to gain access to the Options Menu and no more password prompts display for other password protected screens.
Page 515: Configuration Server Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Configuration Server Settings Parameter – IP phone UI download protocol Aastra Web UI Download Protocol Configuration Files (in Web UI) Description Protocol to use for downloading new versions of software to the IP phone. Format Text Default Value...
Page 516 Operational, Basic, and Advanced Parameters Parameter – IP phone UI alternate tftp server Alternate TFTP Aastra Web UI (in Web UI) Configuration Files Description The alternate TFTP server’s IP address or qualified domain name. This will become effective after this configuration file has been downloaded into the phone.
Page 517 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI ftp server Aastra Web UI FTP Server Configuration Files (in Web UI) Description The FTP server’s IP address or network host name. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign a username and password for access to the FTP server.
Page 518 Operational, Basic, and Advanced Parameters Parameter – IP phone UI ftp password Aastra Web UI FTP Password Configuration Files (in Web UI) Description The password to enter for accessing the FTP server. This will become effective after this configuration file has been downloaded into the phone. Format Text Default Value...
Page 519 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI https server HTTPS Server Aastra Web UI (in Web UI) Configuration Files Description The HTTPS server’s IP address. This will become effective after this configuration file has been downloaded into the phone. Optional: You can also assign an HTTPS relative path to the HTTPS server.
Page 520 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI auto resync mode Configuration Files Mode (in Web UI) Description Enables and disables the phone to be updated automatically once a day at a specific time in a 24-hour period. This parameter works with TFTP, FTP, and HTTP servers.
Page 521 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI auto resync time Configuration Files Time (24-hour) (in Web UI) Description Sets the time of day in a 24-hour period for the IP phone to be automatically updated. This parameter works with TFTP, FTP, and HTTP servers.
Page 522: Network Address Translation (Nat) Settings
Operational, Basic, and Advanced Parameters Network Address Translation (NAT) Settings Parameter – sip nat ip NAT IP (in Web UI) Description Format Default Value Range Example Parameter – sip nat port NAT SIP Port (in Web UI) Description Format Default Value Range Example A-20...
Page 523 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip nat rtp port NAT RTP Port (in Phone UI and Web UI) Description Format Default Value Range Example Parameter – sip nortel nat support Nortel NAT Traversal Enabled (in Web UI) Description Format Default Value...
Page 524 Operational, Basic, and Advanced Parameters Parameter – sip nortel nat timer Nortel NAT Timer (in Web UI) Description Format Default Value Range Example A-22 Aastra Web UI Advanced Settings->Network Configuration Files aastra.cfg, <mac>.cfg The interval, in seconds, that the phone sends SIP ping requests to the Nortel proxy.
Page 525: Https Client And Server Settings
Configuration Parameters Operational, Basic, and Advanced Parameters HTTPS Client and Server Settings Parameter – https client method HTTPS Client Method (in Web UI) Description Format Default Value Range Example Parameter – https redirect http get HTTPS Server - Redirect HTTP to HTTPS (in Web UI) Description Format...
Page 526 Operational, Basic, and Advanced Parameters Parameter – https block http post xml HTTPS Server - Block XML HTTP POSTs (in Web UI) Description Format Default Value Range Example A-24 IP Phone UI Options->Administrator Menu-> Network Settings->HTTPS-> HTTPS Server->XML Aastra Web UI Advanced Settings->Network->...
Page 527: Upnp Settings
Configuration Parameters Operational, Basic, and Advanced Parameters UPnP Settings Parameter – IP phone UI upnp manager Aastra Web UI UPnP (in Web UI) Configuration Files Description Enables or disables Universal Plug and Play (UpnP) on the IP phone. If you set this parameter to “0”, you can manually configure NAT on the IP phone and the UPnP manager will not start.
Page 528: Virtual Local Area Network (Vlan) Settings
Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI upnp mapping lines Configuration Files UPnP Mapping Lines (in Web UI) Description Enables or disables the use of Universal Plug and Play (UpnP) on a specific line on the IP phone. Note: For this feature to work, UPnP must be enabled on the phone (upnp manager and upnp gateway must be set).
Page 529 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – IP phone UI priority non-ip Priority, Non-IP Packet Aastra Web UI (in Web UI) Configuration Files Description Specifies the priority value for non-IP packets. This is a global setting. Format Integer Default Value Range 0 to 7...
Page 530 Operational, Basic, and Advanced Parameters Parameter – IP phone UI tos priority map SIP Priority RTP Priority RTCP Priority (for LAN Port in Web UI) Aastra Web UI Configuration Files Description This parameter is based on the Type of Service (ToS), Differentiated Services Code Point (DSCP) setting for SIP (tos sip parameter), RTP (tos rtp parameter) and RTCP (tos rtcp parameter).
Page 531 Configuration Parameters Operational, Basic, and Advanced Parameters PC Port (Ethernet Port 1) Parameters Parameter – IP phone UI vlan id port 1 VLAN ID Aastra Web UI (for PC Port in Configuration Files Web UI) Description Specifies the VLAN ID used to pass packets through to a PC via Port 1. Note: If you set the VLAN id port 1 (passthrough port) to 4095, all untagged packets are sent to this port.
Page 532: Type Of Service (Tos)/Dscp Settings
Operational, Basic, and Advanced Parameters Type of Service (ToS)/DSCP Settings Parameter – IP phone UI tos sip Aastra Web UI (in Web UI) Configuration Files Description The Differentiated Services Code Point (DSCP) for SIP packets. Format Integer Default Value Range 0 to 63 Example tos sip: 3...
Page 533: Time Server Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Time Server Settings Parameter – time server disabled NTP Time Servers (in Web UI) Description Format Default Value Range Example Parameter – time server1 Time Server 1 (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04...
Page 534 Operational, Basic, and Advanced Parameters Parameter – time server2 Time Server 2 (in Web UI) Description Format Default Value Range Example Parameter – time server3 Time Server 3 (in Web UI) Description Format Default Value Range Example A-32 Aastra Web UI Advanced Settings->Network->...
Page 535: Time And Date Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Time and Date Settings Parameter – time format Time Format (in Phone UI) Description Format Default Value Range Example Parameter – date format Date Format (in Phone UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 IP phone UI...
Page 536 Operational, Basic, and Advanced Parameters Parameter – dst config Daylight Savings (in Phone UI) Description Format Default Value Range Example Parameter – time zone name Time Zone (in Phone UI) Description Format Default Value Range Example A-34 IP phone UI Options->Time and Date->Daylight Savings Configuration Files aastra.cfg, <mac>.cfg...
Page 537 Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name/Time Zone Code Table Time Zone Name AD-Andorra AG-Antigua AI-Anguilla AL-Tirane AN-Curacao AR-Buenos Aires AS-Pago Pago AT-Vienna AU-Lord Howe AU-Tasmania AU-Melbourne AU-Sydney AU-Broken Hill AU-Brisbane AU-Lindeman AU-Adelaide AU-Darwin AU-Perth AW-Aruba BA-Sarajevo BB-Barbados BE-Brussels BG-Sofia...
Page 538 Operational, Basic, and Advanced Parameters Time Zone Name CA-Newfoundland CA-Atlantic CA-Eastern CA-Saskatchewan CA-Central CA-Mountain CA-Pacific CA-Yukon CH-Zurich CK-Rarotonga CL-Santiago CL-Easter CN-China CO-Bogota CR-Costa Rica CU-Havana CY-Nicosia CZ-Prague DE-Berlin DK-Copenhagen DM-Dominica DO-Santo Domingo EE-Tallinn ES-Madrid ES-Canary FI-Helsinki FJ-Fiji FK-Stanley FO-Faeroe FR-Paris GB-London GB-Belfast GD-Grenada...
Page 539 Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name HK-Hong Kong HN-Tegucigalpa HR-Zagreb HT-Port-au-Prince HU-Budapest IE-Dublin IS-Reykjavik IT-Rome JM-Jamaica JP-Tokyo KY-Cayman LC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MX-Mexico City MX-Cancun MX-Merida MX-Monterrey MX-Mazatlan MX-Chihuahua MX-Hermosillo MX-Tijuana...
Page 540 Operational, Basic, and Advanced Parameters Time Zone Name PA-Panama PE-Lima PL-Warsaw PR-Puerto Rico PT-Lisbon PT-Madeira PT-Azores PY-Asuncion RO-Bucharest RU-Kaliningrad RU-Moscow RU-Samara RU-Yekaterinburg RU-Omsk RU-Novosibirsk RU-Krasnoyarsk RU-Irkutsk RU-Yakutsk RU-Vladivostok RU-Sakhalin RU-Magadan RU-Kamchatka RU-Anadyr SE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El Salvador TR-Istanbul TT-Port of Spain TW-Taipei...
Page 541: Sip Local Dial Plan Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Time Zone Name VA-Vatican YU-Belgrade SIP Local Dial Plan Settings Parameter – sip dial plan Local Dial Plan (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Time Zone Code Aastra Web UI Basic Settings->Preferences Configuration Files...
Page 542 Operational, Basic, and Advanced Parameters Parameter – sip dial plan terminator Send Dial Plan Terminator (in Web UI) Description Format Default Value Range Example Parameter – sip digit timeout Digit Timeout (in Web UI) Description Format Default Value Range Example A-40 Aastra Web UI Basic Settings->Preferences...
Page 543: Sip Basic, Global Settings
Configuration Parameters Operational, Basic, and Advanced Parameters SIP Basic, Global Settings SIP Global Authentication Settings Parameter – sip screen name Screen Name (in Web UI) Description Format Default Value Range Example Parameter – sip screen name 2 Screen Name 2 (in Web UI) Description Format...
Page 544 Operational, Basic, and Advanced Parameters Parameter – sip user name Phone Number (in Web UI) Description Format Default Value Range Example Parameter – sip display name Caller ID (in Web UI) Description Format Default Value Range Example A-42 IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI Advanced Settings->Global SIP->...
Page 545 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip auth name Authentication Name (in Web UI) Description Format Default Value Range Example Parameter – sip password Password (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 IP Phone UI Options->Administrator Menu->>SIP Settings Aastra Web UI...
Page 546 Operational, Basic, and Advanced Parameters Parameter – sip bla number BLA Number (in Web UI) Description Format Default Value Range Example Parameter – sip mode Line mode (in Web UI) Description Format Default Value Range Example A-44 Aastra Web UI Advanced Settings->Global SIP->...
Page 547 Configuration Parameters Operational, Basic, and Advanced Parameters SIP Global Network Settings. Parameter – sip proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip proxy port Proxy Port (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04...
Page 548 Operational, Basic, and Advanced Parameters Parameter – sip backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value Range Example Parameter –...
Page 549 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip outbound proxy port outbound proxy port (in Web UI) Description Format Default Value Range Example Parameter – sip registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI...
Page 550 Operational, Basic, and Advanced Parameters Parameter – sip registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example A-48 IP Phone UI Options->Administrator Menu->SIP Settings Aastra Web UI...
Page 551 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip registration period Registration Period (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI...
Page 552: Sip Basic, Per-Line Settings
Operational, Basic, and Advanced Parameters SIP Basic, Per-Line Settings The following parameters are SIP per-line settings. The value of "N" is 1 - 9 for 53i, 55i, 57i, and 57i CT. SIP Per-Line Authentication Settings Parameter – sip lineN screen name Screen Name (in Web UI) Description...
Page 553 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN user name Phone Number (in Web UI) Description Format Default Value Range Example Parameter – sip lineN display name Caller ID (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI...
Page 554 Operational, Basic, and Advanced Parameters Parameter – sip lineN auth name Authentication Name (in Web UI) Description Format Default Value Range Example Parameter – sip lineN password Password (in Web UI) Description Format Default Value Range Example A-52 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg...
Page 555 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN bla number BLA Number (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Allows you to assign a phone number that is shared on specific lines on the IP phone.
Page 556 Operational, Basic, and Advanced Parameters Parameter – sip lineN mode Line Mode (in Web UI) Description Format Default Value Range Example A-54 Aastra Web UI Advanced Settings->Line 1 thru 9 Configuration Files aastra.cfg, <mac>.cfg Allows you to configure the mode of the line. Applicable values are: •...
Page 557 Configuration Parameters Operational, Basic, and Advanced Parameters SIP Per-Line Network Settings. Parameter – sip lineN proxy ip Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip lineN proxy port Proxy Port (in Web UI) Description Format Default Value Range...
Page 558 Operational, Basic, and Advanced Parameters Parameter – sip linex backup proxy ip Backup Proxy Server (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup proxy port Backup Proxy Port (in Web UI) Description Format Default Value Range Example Parameter –...
Page 559 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN outbound proxy port Outbound Proxy Port (in Web UI) Description Format Default Value Range Example Parameter – sip lineN registrar ip Registrar Server (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04...
Page 560 Operational, Basic, and Advanced Parameters Parameter – sip lineN registrar port Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip linex backup registrar ip Backup Registrar Server (in Web UI) Description Format Default Value Range Example A-58 Aastra Web UI...
Page 561 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip linex backup registrar port Backup Registrar Port (in Web UI) Description Format Default Value Range Example Parameter – sip lineN registration period Registration Period (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04...
Page 562: Centralized Conferencing Settings
Operational, Basic, and Advanced Parameters Centralized Conferencing Settings Global Settings Parameter – sip centralized conf Conference Server URI (in Web UI) Description Format Default Value Example A-60 Aastra Web UI Advanced->Global SIP Settings-> Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Globally enables or disables SIP centralized conferencing for an IP phone as follows: •...
Page 563 Configuration Parameters Operational, Basic, and Advanced Parameters Per-Line Settings Parameter – sip lineN centralized conf Conference Server URI (in Web UI) Description Format Default Value Examples 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced->Line <1 thru 9>-> Basic SIP Network Settings Configuration Files aastra.cfg, <mac>.cfg Enable or disable per-line SIP centralized conferencing for an IP phone as follows:...
Page 564: Advanced Sip Settings
Operational, Basic, and Advanced Parameters Advanced SIP Settings Parameter – sip explicit mwi subscription Explicit MWI Subscription (in Web UI) Description Format Default Value Range Example Parameter – sip explicit mwi subscription period Explicit MWI Timeout (in Web UI) Description Format Default Value Range...
Page 565 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip send mac Send MAC Address in REGISTER Message (in Web UI) Description Format Default Value Range Example Parameter – sip send line Send Line Number in REGISTER Message (in Web UI) Description Format Default Value...
Page 566 Operational, Basic, and Advanced Parameters Parameter – sip session timer Session Timer (in Web UI) Description Format Default Value Range Example Parameter – sip T1 timer T1 Timer (in Web UI) Description Format Default Value Range Example A-64 Aastra Web UI Advanced Settings->Global SIP->...
Page 567 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip T2 timer T2 Timer (in Web UI) Description Format Default Value Range Example Parameter – sip transaction timer Transaction Timer (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Global SIP->...
Page 568 Operational, Basic, and Advanced Parameters Parameter – sip transport protocol Transport Protocol (in Web UI) Description Format Default Value Range Example A-66 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg The protocol that the Real-Time Transport Protocol (RTP) port on the IP phone uses to send out SIP signaling packets.
Page 569 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip registration retry timer Registration Failed Retry Timer (in Web UI) Description Format Default Value Range Example Parameter – sip registration timeout retry timer Registration Timeout Retry Timer (in Web UI) Description Format Default Value...
Page 570 Operational, Basic, and Advanced Parameters Parameter – sip registration renewal timer Registration Renewal Timer (in Web UI) Description Format Default Value Range Example Parameter – Aastra Web UI sip blf subscription period Configuration Files BLF Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the BLF subscription service after a software/firmware upgrade or after a...
Page 571 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip acd subscription period Configuration Files ACD Subscription Period (in Web UI) Description Specifies the time period, in seconds, that the IP phone resubscribes the Automatic Call Distribution (ACD) subscription service after a software/ firmware upgrade or after a reboot of the IP phone.
Page 572: Missed Call Summary Subscription Settings
Operational, Basic, and Advanced Parameters Missed Call Summary Subscription Settings Global Parameters Parameter – Aastra Web UI sip missed call summary subscription Configuration Files Missed Call Summary Subscription (in Web UI) Description Enables or disables the Missed Call Summary Subscription feature. This feature allows missed calls that have been redirected by the server, to be incremented in the missed calls indicator on the phone it was initially directed to.
Page 573 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip missed call summary subscription period Configuration Files Missed Call Summary Subscription Period (in Web UI) Description Specifies the amount of time, in seconds, that the phone uses the Missed Calls Summary Subscription feature.
Page 574: Transport Layer Security (Tls) Settings
Operational, Basic, and Advanced Parameters Transport Layer Security (TLS) Settings Parameter – sip transport protocol Transport Protocol (in Web UI) Description Format Default Value Range Example A-72 Aastra Web UI Advanced Settings->Global SIP-> Advanced SIP Settings Configuration Files aastra.cfg, <mac>.cfg Specifies the protocol that the RTP port on the IP phone uses to send out SIP signaling packets.
Page 575 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Configuration Files sips persistent tls Description Enables or disables the use of Persistent Transport Layer Security (TLS). Persistent TLS sets up the connection to the server once and re-uses that connection for all calls from the phone. The setup connection for Persistent TLS is established during the registration of the phone.
Page 576 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sips root and intermediate Configuration Files certificates Root and Intermediate Certificates (in Web UI) Description Allows you to specify the SIP Root and Intermediate Certificate files to use when the phone uses the TLS transport protocol to setup a call. The Root and Intermediate Certificate files contain one root certificate and zero or more intermediate certificates which must be placed in order of certificate signing with root certificate being the first in the file.
Page 577 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sips local certificate Configuration Files Local Certificate (in Web UI) Description Allows you to specify the Local Certificate file to use when the phone uses the TLS transport protocol to setup a call. This parameter is required when configuring TLS (optional for Persistent TLS.) Note: The certificate file must use the format “.pem”.
Page 578 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sips trusted certificates Configuration Files Trusted Certificates (in Web UI) Description Allows you to specify the Trusted Certificate files to use when the phone uses the TLS transport protocol to setup a call. The Trusted Certificate files define a list of trusted certificates.
Page 579: Rtp, Codec, Dtmf Global Settings
Configuration Parameters Operational, Basic, and Advanced Parameters RTP, Codec, DTMF Global Settings Global Settings Parameter – sip rtp port RTP Port Base (in IP Phone UI) RTP Port (in Web UI) Description Format Default Value Range Example Parameter – sip use basic codecs Basic Codecs (in Web UI) Description...
Page 580 Operational, Basic, and Advanced Parameters Parameter – sip out-of-band dtmf Force RFC2833 Out-of-Band DTMF (in Web UI) Description Format Default Value Range Example Parameter – sip customized codec Customized Codec Preference List (in Web UI) Description Format Default Value Range Example A-78 Aastra Web UI...
Page 581 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example Parameter – sip srtp mode RTP Encryption (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files...
Page 582 Operational, Basic, and Advanced Parameters Parameter – sip silence suppression Silence Suppression (in Web UI) Description Format Default Value Range Example Per-Line Settings Parameter – sip lineN dtmf method DTMF Method (in Web UI) Description Format Default Value Range Example A-80 Aastra Web UI Advanced Settings->Global SIP->RTP Settings...
Page 583: Autodial Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – sip lineN srtp mode Description Format Default Value Range Example Autodial Settings Global Settings Parameter – sip autodial number Autodial Number (in Web UI) Description Format Default Value Range Examples 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Line <1-9>->RTP Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 584 Operational, Basic, and Advanced Parameters Parameter – sip autodial timeout Autodial Timeout (in Web UI) Description Format Default Value Range Examples A-82 Aastra Web UI Advanced Settings>Global SIP> Autodial Settings Configuration Files aastra.cfg, <mac>.cfg Globally specifies the time, in seconds, that the phone waits to dial a preconfigured number after the handset is lifted from the IP phone cradle.
Page 585 Configuration Parameters Operational, Basic, and Advanced Parameters Per-Line Settings Parameter – sip lineN autodial number Autodial Number (in Web UI) Description Format Default Value Range Examples Parameter – sip lineN autodial timeout AutoDial Timeout (in Web UI) Description Format Default Value Range Examples 41-001160-00, Release 2.1, Rev 04...
Page 586: Voicemail Settings
Operational, Basic, and Advanced Parameters Voicemail Settings Parameter – sip lineN vmail Note: The value of "N" is 1 - 9 for 53i, 55i, 57i, 57i CT. Description Format Default Value Range Example A-84 Configuration Files aastra.cfg, <mac>.cfg Use this parameter in the <mac>.cfg file to configure the phone to dial a specific number to access an existing voicemail account on a Service Provider’s server.
Page 587: Directory Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Directory Settings Parameter – Aastra Web UI directory 1 Configuration Files Directory List (in Web UI) Description The name of a directory list that you can download from the configuration server. Format Alphanumeric characters Default Value Not Applicable Range...
Page 588: Callers List Settings
Operational, Basic, and Advanced Parameters Callers List Settings Parameter – Configuration Files callers list disabled Description Enables or disables the Callers List. If this parameter is set to 0, the Callers List can be accessed by all users. If this parameter is set to 1, the IP phone does not save any caller information to the Caller List.
Page 589: Call Forward Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Call Forward Settings Parameter – Configuration Files call forward disabled Description Enables or disables the ability to configure Call Forwarding. If this parameter is set to 0, a user and administrator can configure Call Forwarding via the Aastra Web UI and the IP Phone UI using the "Call Forward"...
Page 590: Missed Calls Indicator Settings
Operational, Basic, and Advanced Parameters Missed Calls Indicator Settings Parameter – Configuration Files missed calls indicator disabled Description Enables or disables the Missed Calls Indicator. If the "missed calls indicator disabled" parame.ter is set to 0, the indicator increments as unanswered calls come into the IP phone.
Page 591: Xml Settings
Configuration Parameters Operational, Basic, and Advanced Parameters XML Settings Parameter – xml get timeout Description Format Default Value Range Example Parameter – Aastra Web UI xml application URI Configuration Files XML Application URI (in Web UI) Description This is the XML application you are loading into the IP phone configuration. Format HTTP server path or fully qualified Domain Name Default Value...
Page 592 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI xml application title Configuration Files XML Application Title (in Web UI) Description This parameter allows you to rename the XML application in the IP phone UI (Services->4. Custom Feature). By default, when you load an XML application to the IP phone, the XML application title is called "Custom Feature".
Page 593 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – xml beep notification XML Beep Support (in Web UI) Description Format Default Value Range Example Parameter – xml status scroll delay Status Scroll Delay (seconds) (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04...
Page 594: Action Uri Settings
Operational, Basic, and Advanced Parameters Action URI Settings Parameter – Aastra Web UI action uri startup Configuration Files Startup (in Web UI) Description Specifies the URI for which the phone executes a GET on when a startup event occurs. Format Fully qualified URI Default Value Not Applicable...
Page 595 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – action uri incoming Incoming Call (in Web UI) Description Format Default Value Range Example Parameter – action uri outgoing Outgoing Call (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Action URI Configuration Files...
Page 596: Ring Tone And Tone Set Global Settings
Operational, Basic, and Advanced Parameters Parameter – action uri offhook Offhook (in Web UI) Description Format Default Value Range Example Parameter – action uri onhook Onhook (in Web UI) Description Format Default Value Range Example Ring Tone and Tone Set Global Settings Parameter –...
Page 597 Configuration Parameters Operational, Basic, and Advanced Parameters Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI & IP Phone UI Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Configuration Files 0 (Tone 1) 1 (Tone 2) 2 (Tone 3) 3 (Tone 4) 4 (Tone 5)
Page 598 Operational, Basic, and Advanced Parameters Parameter – tone set Tone Set (in Web UI) Description Format Default Value Range Example A-96 IP Phone UI Options->Tones->Tone Set Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Globally sets a tone set for a specific country. Text Australia Europe (generic tones)
Page 599: Ring Tone Per-Line Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Ring Tone Per-Line Settings Parameter – lineN ring tone Line N (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI: Basic Settings->Preferences->Ring Tones Configuration Files aastra.cfg, <mac>.cfg Sets the type of ring tone on the IP phone on a per-line basis.
Page 600: Incoming Call Interrupts Dialing Setting
Operational, Basic, and Advanced Parameters Incoming Call Interrupts Dialing Setting Parameter – incoming call interrupts dialing Incoming Call Interrupts Dialing (in Web UI) Description Format Default Value Range Example A-98 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Enable or disables how the phone handles incoming calls while the phone is dialing out.
Page 601: Goodbye Key Cancels Incoming Call
Configuration Parameters Operational, Basic, and Advanced Parameters Goodbye Key Cancels Incoming Call Parameter – goodbye cancels incoming call Goodbye Key Cancels Incoming Call (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg...
Page 602: Stuttered Dial Tone Setting
Operational, Basic, and Advanced Parameters Stuttered Dial Tone Setting Parameter – stutter disabled Stuttered Dial Tone (in Web UI) Description Format Default Value Range Example A-100 Aastra Web UI: Basic Settings->Preferences->General Configuration Files aastra.cfg, <mac>.cfg Enable or disables the playing of a stuttered dial tone when there is a message waiting on the IP phone.
Page 603: Call Waiting Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Call Waiting Settings Parameter – Aastra Web UI call waiting Configuration Files Call Waiting (in Web UI) Description Allows you to enable or disable Call Waiting on the IP phone. If you enable call waiting (default), the user has the option of accepting a second call while currently on the first call.
Page 604: Message Waiting Indicator Settings
Operational, Basic, and Advanced Parameters Parameter – call waiting tone Play Call Waiting Tone (in Web UI) Description Format Default Value Range Example Message Waiting Indicator Settings Parameter – mwi led line Message Waiting Indicator Line (in Web UI) Description Format Default Value Range...
Page 605: Priority Alert Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Priority Alert Settings Parameter – priority alerting enabled Enable Priority Alerting (in Web UI) Description Format Default Value Range Example For Sylantro Server only Parameter – alert auto call distribution auto call distribution (in Web UI) Description Format...
Page 606 Operational, Basic, and Advanced Parameters Parameter – alert community 1 community-1 (in Web UI) Description Format Default Value Range Example Parameter – alert community 2 community-2 (in Web UI) Description Format Default Value Range Example A-104 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 607 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – alert community 3 community-3 (in Web UI) Description Format Default Value Range Example Parameter – alert community 4 community-4 (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI: Basic Settings->Preferences->...
Page 608 Operational, Basic, and Advanced Parameters Parameter – alert external alert external (in Web UI) Description Format Default Value Range Example Parameter – alert emergency alert emergency (in Web UI) Description Format Default Value Range Example A-106 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg...
Page 609 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – alert group Group (in Web UI) Description Format Default Value Range Example Parameter – alert internal alert internal (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI: Basic Settings->Preferences->...
Page 610 Operational, Basic, and Advanced Parameters Parameter – alert priority alert priority (in Web UI) Description Format Default Value Range Example A-108 Aastra Web UI: Basic Settings->Preferences-> Priority Alerting Settings Configuration Files aastra.cfg, <mac>.cfg When an "alert priority" keyword appears in the header of the INVITE request, the configured Bellcore ring tone is applied to the IP phone.
Page 611: Language Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Language Settings Parameter – language Webpage Language (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 IP Phone UI Options->Language Aastra Web UI Basic Settings->Preferences-> Language Settings->Webpage Language Configuration File aastra.cfg, <mac>.cfg The language you want to display in the IP Phone UI and the Aastra Web...
Page 612: Language Pack Settings
Operational, Basic, and Advanced Parameters Language Pack Settings Parameter – language N Language N (in Web UI) Where “N” can be 1, 2, 3, or Description Format Default Value Range Example A-110 Aastra Web UI Basic Settings->Preferences-> Language Settings Configuration File <mac>.cfg The language pack you want to load to the IP phone.
Page 613 Configuration Parameters Operational, Basic, and Advanced Parameters The following table identifies the language code to use for the IP phone language packs. Language Codes (from Standard ISO 639) Language English French Spanish German Italian The following table identifies the country codes to use for the IP phone language packs.
Page 614 Operational, Basic, and Advanced Parameters Country BAHAMAS BAHRAIN BANGLADESH BARBADOS BELARUS BELGIUM BELIZE BENIN BERMUDA BHUTAN BOLIVIA BOSNIA AND HERZEGOVINA BOTSWANA BOUVET ISLAND BRAZIL BRITISH INDIAN OCEAN TERRITORY BRUNEI DARUSSALAM BULGARIA BURKINA FASO BURUNDI CAMBODIA CAMEROON CANADA CAPE VERDE CAYMAN ISLANDS CENTRAL AFRICAN REPUBLIC CHAD CHILE...
Page 615 Configuration Parameters Operational, Basic, and Advanced Parameters Country DENMARK DJIBOUTI DOMINICA DOMINICAN REPUBLIC ECUADOR EGYPT EL SALVADOR EQUATORIAL GUINEA ERITREA ESTONIA ETHIOPIA FALKLAND ISLANDS (MALVINAS) FAROE ISLANDS FIJI FINLAND FRANCE FRENCH GUIANA FRENCH POLYNESIA FRENCH SOUTHERN TERRITORIES GABON GAMBIA GEORGIA GERMANY GHANA GIBRALTAR...
Page 616 Operational, Basic, and Advanced Parameters Country ICELAND INDIA INDONESIA IRAN, ISLAMIC REPUBLIC OF IRAQ IRELAND ISLE OF MAN ISRAEL ITALY JAMAICA JAPAN JERSEY JORDAN KAZAKHSTAN KENYA KIRIBATI KOREA, DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA, REPUBLIC OF KUWAIT KYRGYZSTAN LAO PEOPLE'S DEMOCRATIC REPUBLIC LATVIA LEBANON LESOTHO...
Page 617 Configuration Parameters Operational, Basic, and Advanced Parameters Country MACAO MACEDONIA, THE FORMER YUGOSLAV REPUBLIC OF MADAGASCAR MALAWI MALAYSIA MALDIVES MALI MALTA MARSHALL ISLANDS MARTINIQUE MAURITANIA MAURITIUS MAYOTTE MEXICO MICRONESIA, FEDERATED STATES OF MOLDOVA, REPUBLIC OF MONACO MONGOLIA MONTENEGRO MONTSERRAT MOROCCO MOZAMBIQUE MYANMAR NAMIBIA...
Page 618 Operational, Basic, and Advanced Parameters Country PAKISTAN PALAU PALESTINIAN TERRITORY, OCCUPIED PANAMA PAPUA NEW GUINEA PARAGUAY PERU PHILIPPINES PITCAIRN POLAND PORTUGAL PUERTO RICO QATAR RÉUNION ROMANIA RUSSIAN FEDERATION RWANDA A-116 Country Code 41-001160-00, Release 2.1, Rev 04...
Page 619 Configuration Parameters Operational, Basic, and Advanced Parameters Country SAINT HELENA SAINT KITTS AND NEVIS SAINT LUCIA SAINT PIERRE AND MIQUELON SAINT VINCENT AND THE GRENADINES SAMOA SAN MARINO SAO TOME AND PRINCIPE SAUDI ARABIA SENEGAL SERBIA SEYCHELLES SIERRA LEONE SINGAPORE SLOVAKIA SLOVENIA SOLOMON ISLANDS...
Page 620 Operational, Basic, and Advanced Parameters Country UGANDA UKRAINE UNITED ARAB EMIRATES UNITED KINGDOM UNITED STATES UNITED STATES MINOR OUTLYING ISLANDS URUGUAY UZBEKISTAN VANUATU Vatican City State VENEZUELA VIET NAM VIRGIN ISLANDS, BRITISH VIRGIN ISLANDS, U.S. WALLIS AND FUTUNA WESTERN SAHARA YEMEN Zaire ZAMBIA...
Page 621: Suppress Dtmf Playback Setting
Configuration Parameters Operational, Basic, and Advanced Parameters Suppress DTMF Playback Setting Parameter – Aastra Web UI suppress dtmf playback Configuration Files Suppress DTMF Playback (in Web UI) Description Enables and disables suppression of DTMF playback when a number is dialed from the softkeys or programmable keys. When you disable the suppression of DTMF playback and you press a softkey or programmable key, the IP phone dials the stored number and displays each digit as dialed in the LCD window.
Page 622: Display Dtmf Digits Setting
Operational, Basic, and Advanced Parameters Display DTMF Digits Setting Parameter – Aastra Web UI display dtmf digits Configuration Files Display DTMF Digits (in Web UI) Description Enables and disables the display of DTMF digits when dialing on the IP phone. DTMF is the signal sent from the phone to the network that you generate when you press the phone’s touch keys.
Page 623: Intercom, Auto-Answer, And Barge In Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Intercom, Auto-Answer, and Barge In Settings Outgoing Intercom Settings Parameter – Aastra Web UI sip intercom type Configuration Files Type (in Web UI) Description Determines whether the IP phone or the server is responsible for notifying the recipient that an Intercom call is being placed.
Page 624 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip intercom prefix code Configuration Files Prefix Code (in Web UI) Description The prefix to add to the phone number for server-side outgoing Intercom calls. This parameter is required for all server-side Intercom calls. Note: The example below shows *96 for the prefix code which is used for Sylantro servers.
Page 625 Configuration Parameters Operational, Basic, and Advanced Parameters Incoming Intercom Settings Parameter – Aastra Web UI sip allow auto answer Configuration Files Auto-Answer (in Web UI) Description Enables or disables the IP phone to allow automatic answering for an Intercom call. If auto-answer is enabled on the IP phone, the phone plays a tone to alert the user before answering the intercom call.
Page 626 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI sip play warning tone Configuration Files Play Warning Tone (in Web UI) Description Enables or disables a warning tone to play when the phone receives an incoming intercom call on an active line. Format Integer Default Value...
Page 627: Audio Transmit And Receive Gain Adjustment Settings
Configuration Parameters Operational, Basic, and Advanced Parameters Audio Transmit and Receive Gain Adjustment Settings Parameter – Configuration Files headset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the headset microphone to t he far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 628 Operational, Basic, and Advanced Parameters Parameter – Configuration Files handset tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the handset microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 629 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Configuration Files handsfree tx gain Description This is the increased (+db) or decreased (-db) amount of signal transmitted from the base microphone to the far-end party. The amount of Tx gain in the IP phone firmware has been reduced to avoid side-tone and echo on the local and far-end equipment.
Page 630: Directed Call Pickup (Blf Or Xml Call Interception) Settings
Operational, Basic, and Advanced Parameters Directed Call Pickup (BLF or XML Call Interception) Settings Parameter – Aastra Web UI directed call pickup Configuration Files Directed Call Pickup (in Web UI) Description Enables or disables the use of "directed call pickup" feature. Format Boolean Default Value...
Page 631 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – directed call pickup prefix Directed Call Pickup by Prefix (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Basic Settings->Preferences-> Directed Call Pickup Settings Configuration Files aastra.cfg, <mac>.cfg Allows you to enter a specific prefix string (depending on what is...
Page 632 Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI play a ring splash Configuration Files Play a Ring Splash (in Web UI) Description Enables or disables the playing of a short "call waiting tone" when there is an incoming call on the BLF monitored extension. If the host tone is idle, the tone plays a "ring splash".
Page 633: Acd Auto-Available Timer Settings
Configuration Parameters Operational, Basic, and Advanced Parameters ACD Auto-Available Timer Settings Parameter – Aastra Web UI acd auto available Configuration Files Auto Available (in Web UI) Description Enables or disables the use of the ACD Auto-Available Timer. Format Boolean Default Value 0 (disabled) Range 0 (disabled)
Page 634: Park And Pickup Global Settings (57I/57I Ct Only
Operational, Basic, and Advanced Parameters Park and Pickup Global Settings (57i/57i CT only) Parameter – Aastra Web UI sprecode Configuration Files Park Call (in Web UI) Description Specifies the code to enter before entering the extension for where you want to park an incoming call. The applicable value is dependant on the type of server in the network: Server Asterisk...
Page 635: Mapping Key Parameters
Configuration Parameters Operational, Basic, and Advanced Parameters Mapping Key Parameters This section provides the hard key settings you can use to enable and disable the Redial, Conf, and Xfer keys on the IP phone. Parameter – Configuration Files redial disabled Description Enables or disables the Redial key on the IP phone.
Page 636 Operational, Basic, and Advanced Parameters Parameter – Configuration Files call transfer disabled Description Enables or disables the Xfer key on the IP phone. If this parameter is set to 0, the key is active and can be pressed by the user. If this parameter is set to 1, pressing the Xfer key is ignored.
Page 637 Configuration Parameters Operational, Basic, and Advanced Parameters Parameter – Aastra Web UI map conf key to Configuration Files Map Conf Key To (in Web UI) Description Sets the Conf key as a speeddial key if a value is entered for this parameter.
Page 638: Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Softkey/Programmable Key/Feature Key/ Expansion Module Key Parameters This section provides the softkey, programmable key, feature key, and expansion module key parameters you can configure on the IP phones. The following table provides the number of keys you can configure for each model phone and expansion module, and the number of lines available for each type of phone.
Page 639: Softkey Settings For 55I, 57I, 57I Ct
Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Softkey Settings for 55i, 57i, 57i CT The value of "N" for the following parameters is dependent on the number of softkeys available on the55i, 57i, and 57i CT models. See the table above for applicable values.
Page 640: Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value A-138 • flash - Indicates the softkey and/or programmable key is set to generate a flash event when it is pressed on the 57i and 57i CT, or a feature key is pressed on the 57i CT handset. The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
Page 641 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example 41-001160-00, Release 2.1, Rev 04 none line speeddial dnd ("do not disturb" in the Aastra Web UI) list ("BLF\List" in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup”...
Page 642 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN label Label (in Web UI) Description Format Default Value Range Example A-140 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey. The “softkeyN label”...
Page 643 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN value Value (In WEb UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the value you assign to the softkey. The “softkeyN value”...
Page 644 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN line Line (in Web UI) Description Format Default Value Range Example A-142 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 645 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – softkeyN states Idle, Connected, Incoming, Outgoing, Busy (in Web UI) Description Format Default Value 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg Displays the status of the phone when a softkey is pressed. You can enter multiple values (idle, connected, incoming, outgoing, busy) for the "softkeyN state"...
Page 646 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example A-144 Valid values are: idle The phone is not being used. connected The line currently being displayed is in an active call (or the call is on hold) incoming The phone is ringing. outgoing The user is dialing a number, or the far-end is ringing.
Page 647: Programmable Key Settings For 53I And 55I
Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Programmable Key Settings for 53i and 55i • The value of "N" for the following parameters is dependent on the number of programmable keys available on the 53i models. See the table on the applicable values Parameter –...
Page 648 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value A-146 • sprecode - Indicates programmable key is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server.
Page 649 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example 41-001160-00, Release 2.1, Rev 04 none line speeddial dnd ("do not disturb" in the Aastra Web UI) list (“BLF/List” in the Aastra Web UI) acd (“Auto call distribution” in the Aastra Web UI) dcp (“Directed Call Pickup”...
Page 650 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI prgkeyN value Configuration Files aastra.cfg, <mac>.cfg Value (in Web UI) Description This is the value you assign to the programmable key. The “prgkeyN value” parameter can be set for the following softkey types only: •...
Page 651 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter– prgkeyN line Line (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Programmable Keys Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the programmable key you are configuring.
Page 652: Top Softkey Settings For 57I And 57I Ct
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Top Softkey Settings for 57i and 57i CT Parameter – topsoftkeyN type Top Softkeys->Type (in Web UI) Description A-150 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The type of softkey to configure. Valid types are: •...
Page 653 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value Range 41-001160-00, Release 2.1, Rev 04 • sprecode - Indicates the softkey is configured to automatically activate specific services offered by the server. For example, if the sprecode value of *82 is configured, then by pressing the softkey, *82 automatically activates a service provided by the server.
Page 654 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Example A-152 topsoftkey1 type: line topsoftkey2 type: speeddial topsoftkey3 type: lcr topsoftkey4 type: xml 41-001160-00, Release 2.1, Rev 04...
Page 655 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – topsoftkeyN label Top Softkeys->Label (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey. The “topsoftkeyN label”...
Page 656 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – Aastra Web UI topsoftkeyN value Configuration Files Top Softkeys->Value (In WEb UI) Description This is the value you assign to the softkey. The “topsoftkeyN value” parameter can be set for the following softkey types only: •...
Page 657 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – topsoftkeyN line Top Softkeys->Line (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Softkeys and XML Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring. The number of applicable lines available is dependent on the specific IP phone model.
Page 658: Handset Feature Key Settings For The 57I Ct
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Handset Feature Key Settings for the 57i CT Parameter – featurekeyN type Type (in Web UI) Description Format Default Value A-156 Aastra Web UI Operation->Handset Keys Configuration Files aastra.cfg, <mac>.cfg The type of feature key to configure. Valid types are: •...
Page 659 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Range Example Parameter – featurekeyN label Label (in Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 none line transfer conference public icom directory callers list park pickup flash featurekey1 type: line featurekey2 type: public...
Page 660: Expansion Module Key Settings For 536M (For All Model Phones) And 560M (For 55I, 57I, 57I Ct Phones Only
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Expansion Module Key Settings for 536M (for all model phones) and 560M (for 55i, 57i, 57i CT phones only) Parameter – expmodX keyN type Type (in Web UI) Description A-158 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg The type of softkey to configure.
Page 661 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 • callers list - Indicates the softkey is set for accessing the Callers List. • directory - Indicates the softkey is set for accessing the Directory List.
Page 662 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – expmodX keyN label Label (in Web UI) Description Format Default Value Range Example A-160 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the softkey for the Expansion Module. The “expmodX keyN label”...
Page 663 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – expmodX keyN value Value (In WEb UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg The text label that displays on the IP phone for the softkey on the Expansion Module.
Page 664 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter – expmodX keyN line Line (in Web UI) Description Format Default Value Range Example A-162 Aastra Web UI Operation->Expansion Module N Configuration Files aastra.cfg, <mac>.cfg This is the line associated with the softkey you are configuring on the Expansion Module.
Page 665: Locking Softkeys And Programmable Keys
Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Locking Softkeys and Programmable Keys Parameter– softkeyN locked Description Format Default Value Range Example Parameter– topsoftkeyN locked Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Configuration Files aastra.cfg, <mac>.cfg Locks the specified softkey on the 55i, 57i, or 57i CT IP phone.
Page 666 Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter– prgkeyN locked Description Format Default Value Range Example Parameter– featurekeyN locked Description Format Default Value Range Example A-164 Configuration Files aastra.cfg, <mac>.cfg Locks the specified top softkey on the 53i or 55i IP phone. Locking the key prevents a user from changing or configuring the programmable key.
Page 667 Configuration Parameters Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters Parameter– expmodX key N locked Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Configuration Files aastra.cfg, <mac>.cfg Locks the specified top softkey on the 5-Series Expansion Module attached to the IP phone. Locking the key prevents a user from changing or configuring the softkey on the expansion module.
Page 668: Customizing 560M Expansion Module Column Display
Customizing 560M Expansion Module Column Display Customizing 560M Expansion Module Column Display Expansion Module 1 Parameter– expanmod1page1left Description Format Default Value Range Example Parameter– expanmod1page1right Description Format Default Value Range Example Parameter– expanmod1page2left Description Format Default Value Range Example A-166 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the first 560M expansion module, first page, left column.
Page 669 Configuration Parameters Customizing 560M Expansion Module Column Display Parameter– expanmod1page2right Description Format Default Value Range Example Parameter– expanmod1page3left Description Format Default Value Range Example Parameter– expanmod1page3right Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the first 560M expansion module, second page, right column.
Page 670: Expansion Module 2
Customizing 560M Expansion Module Column Display Expansion Module 2 Parameter– expanmod2page1left Description Format Default Value Range Example Parameter– expanmod2page1right Description Format Default Value Range Example Parameter– expanmod2page2left Description Format Default Value Range Example A-168 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the second 560M expansion module, first page, left column.
Page 671 Configuration Parameters Customizing 560M Expansion Module Column Display Parameter– expanmod2page2right Description Format Default Value Range Example Parameter– expanmod2page3left Description Format Default Value Range Example Parameter– expanmod2page3right Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the second 560M expansion module, second page, right column.
Page 672: Expansion Module 3
Customizing 560M Expansion Module Column Display Expansion Module 3 Parameter– expanmod3page1left Description Format Default Value Range Example Parameter– expanmod3page1right Description Format Default Value Range Example Parameter– expanmod3page2left Description Format Default Value Range Example A-170 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the third 560M expansion module, first page, left column.
Page 673 Configuration Parameters Customizing 560M Expansion Module Column Display Parameter– expanmod3page2right Description Format Default Value Range Example Parameter– expanmod3page3left Description Format Default Value Range Example Parameter– expanmod3page3right Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Configuration Files aastra.cfg, <mac>.cfg Allows you to specify a customized heading for the third 560M expansion module, second page, right column.
Page 674: Advanced Operational Parameters
Advanced Operational Parameters Advanced Operational Parameters The following parameters in this section allow the system administrator to set advanced operational features on the IP phones. Blind Transfer Setting Parameter – sip cancel after blind transfer Description Format Default Value Range Example A-172 Configuration Files...
Page 675: Update Caller Id Setting
Configuration Parameters Advanced Operational Parameters Update Caller ID Setting. Parameter – sip update callerid Description Format Default Value Range Example Boot Sequence Recovery Mode. Parameter – force web recovery mode disabled Description Format Default Value Range Example Parameter – max boot count Description Format Default Value...
Page 676: Single Call Restriction
Advanced Operational Parameters Single Call Restriction Parameter – two call support Two Call Support (in Web UI) Description Format Default Value Range Example A-174 Aastra Web UI Advanced Settings->Global SIP->RTP Settings Configuration Files aastra.cfg, <mac>.cfg Enables or disables the single media path restriction between the 57i CT base unit and the handset.
Page 677: Blacklist Duration
Configuration Parameters Advanced Operational Parameters Blacklist Duration Parameter – sip blacklist duration Blacklist Duration (Aastra Web UI) Description Format Default Value Range Example Whitelist Proxy Parameter – sip whitelist Whitelist Proxy (Aastra Web UI) Description Format Default Value Range Example 41-001160-00, Release 2.1, Rev 04 Aastra Web UI Advanced Settings->Global SIP Settings->...
Page 678: Symmetric Udp Signaling Setting
Advanced Operational Parameters Symmetric UDP Signaling Setting Parameter – sip symmetric udp signaling Description Format Default Value Range Example User-Agent Setting Parameter – sip user-agent Description Format Default Value Range Example A-176 Configuration Files aastra.cfg, <mac>.cfg Allows you to enable or disable the phone to use port 5060 to send SIP UDP messages.
Page 679: Troubleshooting Parameters
Configuration Parameters Troubleshooting Parameters Troubleshooting Parameters The following parameters in this section allow the system administrator to set logging and support settings for troubleshooting purposes. Log Settings Parameter – log server ip Log IP (in Web UI) Description Format Default Value Range Example Parameter –...
Page 680 Troubleshooting Parameters Parameters – log module <module name> Module/Debug Level (in Web UI) Description Format Default Value Range Examples A-178 Aastra Web UI Advanced Settings->Troubleshooting-> Module/Debug Level Configuration Files aastra.cfg, <mac>.cfg Allows enhanced severity filtering of log calls sent as blog output. The blog, as used on the IP phones, is a an online debugging tool that can be frequently updated and intended for technical support analyzation.
Page 681: Configuration Server Setup
Configuration Server Setup About this appendix Introduction This appendix describes how to setup the TFTP protocol configuration server in your network. Topics This appendix covers the following topics: Topic Configuration Server Protocol Setup TFTP Server Set-up 41-001160-00, Release 2.1, Rev 04 Appendix B Page page B-2...
Page 682: Configuration Server Protocol Setup
Configuration Server Protocol Setup Configuration Server Protocol Setup TFTP Server Set-up There are a number of TFTP servers available. PumpKIN is one of such TFTP servers. Use the keywords “pumpkin TFTP server” on Google and you should get the web site where you can download the software from.
Page 683 Configuration Server Setup Configuration Server Protocol Setup If you want to prevent users from writing files to the directory select the “Deny all requests” in the “Write Request Behavior” category. Click the OK button after you have entered all the required information. All the firmware files should be in the file system root directory.
Page 685: Configuring The Ip Phone At The Asterisk Ip Pbx
About this appendix Introduction This appendix describes how to setup a user’s phone with an extension to make and receive calls using the Asterisk as the PBX. Topics This appendix covers the following topics: Topic IP Phone at the Asterisk IP PBX 41-001160-00, Release 2.1, Rev 04 Configuring the IP Phone at the Asterisk IP PBX...
Page 686: Ip Phone At The Asterisk Ip Pbx
IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX The following configuration illustrates how to create a user with an extension to make and receive calls using the Asterisk as the PBX. This configuration is defined in the sip.conf file present along with the other configuration files that are created when Asterisk is installed.
Page 687 Configuring the IP Phone at the Asterisk IP PBX IP Phone at the Asterisk IP PBX ;able to use it. In this example' sip' is used. You can use ;whatever you like, but make sure they are the same, you will ;need to make an entry in your extensions.conf file (which we ;will get to later) context=sip...
Page 689: Sample Configuration Files
Sample Configuration Files About this appendix Introduction This appendix provides sample configuration files for the 57i, 57i CT, and 53i. Topics This appendix covers the following topics: Topic Sample Configuration Files 57i Sample Configuration File 57i CT Sample Configuration File 53i Sample Configuration File 41-001160-00, Release 2.1, Rev 04 Appendix D...
Page 690: Sample Configuration Files
Sample Configuration Files Sample Configuration Files This section consists of the sample configuration files necessary to configure the IP phones. The general format is similar to configuration files used by several Unix-based programs. Any text following a number sign (#) on a line is considered to be a comment, unless the # is contained within double-quotes.
Page 691 Sample Configuration Files Sample Configuration Files # The Aastra 57i, 57iCT, and 53i phones will download 2 # configuration files from the TFTP server while restarting, the # "aastra.cfg" file and the "<mac>.cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the "<mac>.cfg"...
Page 692 Sample Configuration Files # Network Settings ## = = = = = = = = # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg"...
Page 693 Sample Configuration Files Sample Configuration Files # NAT device between the server and the phone, then you must set the # following two parameters for the phone to function correctly. #sip nortel nat support: 1 #sip nortel nat timer: 60 # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address...
Page 694 Sample Configuration Files ## = = = = = = = = = = = = = = = # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP...
Page 695 Sample Configuration Files Sample Configuration Files (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs # The dial plan is a regular expression that supports the following # syntax: 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # If the dialled number doesn't match the dial plan then the call...
Page 696 Sample Configuration Files #sip dial plan terminator: 1 #------------------------------------------------------------------ # General SIP Settings # = = = = = = = = = = = #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for sip # messaging #sip use basic codecs: 1...
Page 697 Sample Configuration Files Sample Configuration Files sip screen name: Joe Smith sip user name: 4256 sip display name: Joseph Smith # the caller name sent out when making sip vmail: *78 sip auth name: jsmith sip password: 12345 sip mode: 0 sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 sip registrar ip: aastra.com...
Page 698 IP Phone Administrator Guide Sample Configuration Files sip line3 vmail: *78 # configure line 5 (a soft key line) as an ordinary line # of a test server sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0...
Page 699 Sample Configuration Files Sample Configuration Files # with it as seen here in the default softkey settings. # SOFTKEY TYPES: "line", "speeddial", "blf", "list", "dnd" # SOFTKEY LABEL: Alpha numeric name for the softkey. The maximum number of characters for this value is 10 for speeddials and dnd, 9 chars for lines, blf # SOFTKEY VALUE: If softkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and...
Page 700: 57I Ct Sample Configuration File
IP Phone Administrator Guide Sample Configuration Files softkey8 line: 1 # list softkey11 type: list softkey12 type: list 57i CT Sample Configuration File # Sample Configuration File # ========================= # Date: October 26th, 2005 # Phone Model: 57iCT # Notes: # The general format used here is similar to configuration files # used by several UNIX-based programs.
Page 701 Sample Configuration Files Sample Configuration Files # "aastra.cfg" file and the "<mac>.cfg" file. These two configuration # files can be used to configure all of the settings of the phone with # the exception of assigning a static IP address to a phone and line # settings, which should only be set in the "<mac>.cfg"...
Page 702 IP Phone Administrator Guide Sample Configuration Files # Network Settings # ================ # Notes: If DHCP is enabled, you do not need to set these network # settings. Although depending on you DHCP server configuration you # may still have to set the dns address. D-14 41-001160-00, Release 2.1, Rev 04...
Page 703 Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ==================== #time server disabled: 1 # Time server disabled.
Page 704 Sample Configuration Files #sip nortel nat timer: 60 # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # Option 3: # If you know the public IP address of your NAT device and and have # opened up a port for the SIP messages then you can statically...
Page 705 Sample Configuration Files Sample Configuration Files # Notes: This section defines which server the phone retrieves new # firmware images and configuration files from. Three protocols are # supported TFTP, FTP and HTTP download protocol: TFTP # valid values are TFTP, FTP and HTTP ## TFTP server settings tftp server: 192.168.0.130 #alternate tftp server:...
Page 706 Sample Configuration Files # As you dial a number on the phone, the phone will initiate a call # when one of the following conditions are meet: (1) The entered number is an exact match in the dial plan (2) The "#" symbol has been pressed (3) A timeout occurs # The dial plan is a regular expression that supports the following # syntax:...
Page 707 Sample Configuration Files Sample Configuration Files # with a 0 or 1, any 5 digit number # beginning with a number between 2 and 8 # (inclusive) or a 12 digit number # beginning with 91 #sip dial plan terminator: 1 #------------------------------------------------------------------- # General SIP Settings # ====================...
Page 708 Sample Configuration Files L1 to L4 on the 57i and 57iCT L1 to L3 on the 53i These can be over-ridden on a per-line basis using the per-line settings. See the Admin Guide for a detailed explaination of how this works sip screen name: Joe Smith sip user name: 4256 sip display name: Joseph Smith # the caller name sent out when making...
Page 709 Sample Configuration Files Sample Configuration Files # configure line 3 as the support Broadsoft SCA line - the proxy and registrar settings are taken from the global settings above sip line3 screen name: Support sip line3 user name: 4000 sip line3 display name: Aastra Support sip line3 auth name: support sip line3 password: 54321 sip line3 mode: 1...
Page 710 Sample Configuration Files # Softkeys can be set either server wide or unique to each phone. # Setting softkeys as line/call appearances should be done in the # "<mac>.cfg" file, since these are unique to each phone. # Notes: # There are a maximum of 18 softkeys that can be configured on the # 57i or 57iCT phone.
Page 711 Sample Configuration Files Sample Configuration Files softkey2 type: speeddial softkey2 label: "Call Return" softkey2 value: *69 # DND Key softkey4 type: dnd softkey4 label: DND # Line appearance softkey6 type: line softkey6 label: Test 1 softkey6 line: 5 # blf softkey8 type: blf softkey8 label: Jane Doe softkey8 value: 4559...
Page 712 IP Phone Administrator Guide Sample Configuration Files # aastra.cfg or the <mac>.cfg files. # The feature keys are displayed when the user presses the F button # on the cordless phone's hand set. If any changes to the features # keys are made using these parameters the feature keys that exist on # the hand set have to be refreshed.
Page 713 Sample Configuration Files Sample Configuration Files Feature key 0 Gr label: "Gr-Line 1" # German label for the key. Displayed when the phone's language # is set to use German Feature key 0 It label: "It-Line 1" # Italian label for the key. Displayed when the phone's language # is set to use Italian #Feature key 0 control: 1 # 1 - Make the key configurable by the user through the phone and...
Page 714 Sample Configuration Files 58 - Menu (Options) 59 - Feature Key 60 - Redial 61 - Directory 62 - Callers' list 63 - Services 86 - Icom #Feature key 0 base event: 1 # Indicates a corresponding action to perform on the base set when # the "Feature key N hs event"...
Page 715 Sample Configuration Files Sample Configuration Files Feature key 0 hs event: 7 Feature key 0 base event: 1 Feature key 1 En label: "Conf." Feature key 1 Fr label: "Fr-Conf." Feature key 1 Sp label: "Sp-Conf." Feature key 1 control: 1 Feature key 1 hs event: 8 Feature key 1 base event: 12 Feature key 2 En label: "Xfer"...
Page 716 IP Phone Administrator Guide Sample Configuration Files Feature key 5 hs event: 62 Feature key 5 control: 1 Feature key 5 base event: 13 Feature key 6 En label: "Top" Feature key 6 Fr label: "Fr-Top" Feature key 6 Sp label: "Sp-Top" Feature key 6 hs event: 17 Feature key 6 control: 1 Feature key 6 base event: 13...
Page 717: I Sample Configuration File
Sample Configuration Files Sample Configuration Files 53i Sample Configuration File # Sample Configuration File #= = = = = = = = = = = = = = = = = = = = = # Date: October 26th, 2005 # Phone Model: 53i # Notes: # The general format used here is similar to configuration files...
Page 718 IP Phone Administrator Guide Sample Configuration Files # The "aastra.cfg" file configures the settings server wide, while # the "<mac>.cfg" file configures only the phone with the MAC # address for which the file is named (for example, # "00085d0304f4.cfg"). The settings in the "aastra.cfg" file will # be overridden by settings which also appear in the "<mac>.cfg"...
Page 719 Sample Configuration Files Sample Configuration Files #ip: # This value is unique to each phone on a server # and should be set in the "<mac>.cfg" file if # setting this manually. #subnet mask: #default gateway: #dns1: #dns2: # Time Server Settings # ===================== #time server disabled: 1 # Time server disabled.
Page 720 IP Phone Administrator Guide Sample Configuration Files #sip nortel nat timer: 60 # seconds between keep alive messages D-32 41-001160-00, Release 2.1, Rev 04...
Page 721 Sample Configuration Files Sample Configuration Files # Option 2: # If you are using a session border controller, you should set the # outbound proxy to the session border controller address #sip outbound proxy: sbc.aastra.com #sip outbound proxy port: 0 # Option 3: # If you know the public IP address of your NAT device and and have # opened up a port for the SIP messages then you can statically...
Page 722 IP Phone Administrator Guide Sample Configuration Files D-34 41-001160-00, Release 2.1, Rev 04...
Page 723 Sample Configuration Files Sample Configuration Files ## TFTP server settings tftp server: 192.168.0.130 #alternate tftp server: #use alternate tftp server: 1 ## FTP server settings #ftp server: 192.168.0.131 # can be IP or FQDN #ftp username: aastra #ftp password: 57iaastra ## HTTP server settings (for http://bogus.aastra.com/firmware/) #http server: bogus.aastra.com #http path: firmware...
Page 724 IP Phone Administrator Guide Sample Configuration Files D-36 41-001160-00, Release 2.1, Rev 04...
Page 725 Sample Configuration Files Sample Configuration Files 0,1,2,3,4,5,6,7,8,9,*,# : matches the keypad symbols # If the dialled number doesn't match the dial plan then the call # is rejected. sip digit timeout: 3 # set the inter-digit timeout in seconds # Example dial plans sip dial plan: "x+#|xx+*"...
Page 726 Sample Configuration Files # General SIP Settings # ====================== #sip session timer: 30 # enable support of RFC4028, the default # value of 0 disables this functionality #sip transport protocol: 0 # use UDP (1), TCP (2) or both (0) for # sip messaging #sip use basic codecs: 1 # limit codecs to G711 and G729...
Page 727 Sample Configuration Files Sample Configuration Files sip auth name: jsmith # account used to authenticate user sip password: 12345 sip mode: 0 sip proxy ip: proxy.aastra.com # IP address or FQDN of proxy sip proxy port: 5060 sip registrar ip: aastra.com sip registrar port: 0 sip registration period: 3600 # registration period in seconds # Per-line SIP Settings...
Page 728 IP Phone Administrator Guide Sample Configuration Files sip line5 screen name: Test 1 sip line5 user name: 5551001 sip line5 display name: Test 1 sip line5 auth name: 5551001 sip line5 password: 5551001 sip line5 mode: 0 sip line5 proxy ip: 10.50.10.102 sip line5 proxy port: 5060 sip line5 registrar ip: 10.50.10.102 sip line5 registrar port: 5060...
Page 729 Sample Configuration Files Sample Configuration Files # PRGKEY VALUE: If prgkey type is a speeddial, any DTMFs (from 0 - 9, *, "#") or a comma (,) for 500ms pause and 'E' for On-hook can be set for the value. If prgkey type is blf it is the extension you want to monitor.
Page 731: Sample Blf Softkey Settings
Sample BLF Softkey Settings About this appendix Introduction This appendix provides sample BLF softkey settings for both the Asterisk server and the BroadSoft BroadWorks server. Topics This appendix covers the following topics: Topic Sample BLF Softkey Settings Asterisk BLF BroadSoft BroadWorks BLF 41-001160-00, Release 2.1, Rev 04 Appendix E Page...
Page 732 Sample BLF Softkey Settings Sample BLF Softkey Settings Asterisk BLF The following are sample softkey and programmable key configurations to enable Asterisk BLF support on Aastra IP phones. 57i and 57i CT Configuration Parameters for Asterisk BLF softkey1 type: blf softkey1 value: 9995551212 softkey1 label: John softkey1 line: 1...
Page 733: Broadsoft Broadworks Blf
Sample BLF Softkey Settings Sample BLF Softkey Settings BroadSoft BroadWorks BLF The following are sample softkey and programmable key configurations to enable Broadsoft BroadWorks Busy Lamp Field support on Aastra IP phones. 57i and 57i CT Configuration Parameters for Broadsoft BroadWorks BLF Note: One softkey must be defined of type “list”...
Page 735: Sample Multiple Proxy Server Configuration
Sample Multiple Proxy Server About this appendix Introduction This appendix provides a sample multiple proxy server configuration. Topics This appendix covers the following topics: Topic Multiple Proxy Server Configuration 41-001160-00, Release 2.1, Rev 04 Appendix F Configuration Page page F-2...
Page 736: Multiple Proxy Server Configuration
Multiple Proxy Server Configuration Multiple Proxy Server Configuration Multiple proxy servers can be configured in the aastra.cfg file or the <mac>.cfg file. In the example below, the default proxy setting is used if no specific setting is specified in the line configuration. Line2 and line3 are used for the global proxy configurations, while line1 and line4 use their own specific settings.
Page 737 Sample Multiple Proxy Server Configuration Multiple Proxy Server Configuration Continued... #line 2 sip line2 auth name: sip line2 password: sip line2 mode: 0 sip line2 user name: sip line2 display name: sip line2 screen name: #line 3 sip line3 auth name: sip line3 password: sip line3 mode: 0 sip line3 user name:...
Page 739: Creating An Xml Application
Creating an XML Application About this appendix Introduction This appendix provides information required to create an XML application for use on the IP phones. Topics This appendix covers the following topics: Topic How to Create an XML Application XML format Support of Virtual Web Servers Creating XML Objects Creating Custom Softkeys...
Page 740: Http Post
About this appendix Topic Attributes/Options to Use with XML Objects HTTP Post XML Schema File Page page G-40 page G-62 page G-65 41-001160-00, Release 2.1, Rev 04...
Page 741: How To Create An Xml Application
Creating an XML Application How to Create an XML Application How to Create an XML Application Overview This Appendix describes how to create an XML application for your IP phones. Sections in this appendix include: • XML format • Creating XML Objects •...
Page 742: Creating Xml Objects
How to Create an XML Application Creating XML Objects This section describes how to create XML objects. The IP phone XML API supports the following proprietary objects that allow for the customization of the IP phone’s display. • Text Menu Object (Menu Screens) —...
Page 743: Creating Custom Softkeys
Creating an XML Application How to Create an XML Application Creating Custom Softkeys Developers can link arbitrary URIs to softkeys in the XML screens and can invoke softkey behavior to each XML screen type (Text Menu, Text Screen, User Input, Directory). A developer can define up to six softkeys before the closing tag of any object on the 57i/57i CT.
Page 744: Text Menu Object (Menu Screens
Implementation The following is how you would implement the Text Menu object. Note: For all available parameters you can use for the Text Menu object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Softkeys: •...
Page 745: Phone Services
Creating an XML Application How to Create an XML Application XML example: <AastraIPPhoneTextMenu> <Title>Phone Services</Title> <MenuItem base = "http://10.50.10.53/"> <Prompt>Traffic Reports</Prompt> <URI> rss_to_xml.pl</URI> </MenuItem> <MenuItem> <Prompt>Employee List</Prompt> <URI>employees.xml</URI> </MenuItem> <MenuItem base =""> <Prompt>Weather</Prompt> <URI>http://10.50.10.52/weather.pl</URI> </MenuItem> </AastraIPPhoneTextMenu> XML Screen Example: Note: The maximum number of items to be included in a Text Menu object is 15.
Page 746 How to Create an XML Application Turning Off Automatic Numbering of Menu Items When implementing the AastraIPPhoneTextMenu object, you can turn off automatic numbering of the items in a list using the style=”none" attribute. XML Description: You use this attribute as follows. <AastraIPPhoneTextMenu style=”none”>...
Page 747 Creating an XML Application How to Create an XML Application XML Screen Example: The following example shows the items in the Text Menu without the item numbering. 41-001160-00, Release 2.1, Rev 04 Phone Services Traffic Reports Employee List Weather Select Done...
Page 748 How to Create an XML Application Using Bullets in Menu Items When implementing the AastraIPPhoneTextMenu object, you can use bullets to list items using the style=”bullet" attribute. XML Description: You use this attribute as follows. <AastraIPPhoneTextMenu style=”bullet”> <Title>Example</Title> <MenuItem> <Prompt>Item 1</Prompt> <URI>http://somepage.xml</URI>...
Page 749 Creating an XML Application How to Create an XML Application XML Screen Example: The following example shows the items in the Text Menu without the item numbering. 41-001160-00, Release 2.1, Rev 04 Phone Services Traffic Reports Employee List Weather Select Done G-11...
Page 750: Text Screen Object (Text Screens
AastraIPPhoneTextScreen and AastraIPPhoneFormattedTextScreen objects only. 3. For all available parameters you can use for the Text Screen object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Implementation The following is how you would implement the Text Screen object.
Page 751 Creating an XML Application How to Create an XML Application XML Example 1: <AastraIPPhoneTextScreen destroyOnExit = "yes"> <Title>Screen Object</Title> <Text>The screen object can be implemented similar to the firmware info screen. Note that white space is preserved in XML so the display should word-wrap appropriately.
Page 752 How to Create an XML Application XML Example 2: <AastraIPPhoneTextScreen doneAction=”http://10.50.10.117/ test.xml”> <Title>Screen Object</Title> <Text>For more information about this test, press Done.</Text> </AastraIPPhoneTextScreen> Note: This example displays text that you can scroll through on the LCD screen. As you scroll the screen, and then press DONE (55i, 57i, 57i CT) or the RIGHT ARROW key (53i), the screen redirects you to the location specified in the script.
Page 753 Creating an XML Application How to Create an XML Application XML Support for Answer and Ignore Softkeys When the IP phone receives an XML application (either via a post or an incoming action URI) while a call is coming into the phone, the user can either answer or ignore the call with new softkeys that display (55i, 57i, and 57i CT), or press the left and right arrow keys (53i), without canceling the XML application.
Page 754 How to Create an XML Application XML Example: <SoftKey index="1"> <Label>Answer</Label> <URI>SoftKey:Answer</URI> </SoftKey> <SoftKey index="2"> <Label>Answer</Label> <URI>SoftKey:Ignore</URI> </SoftKey> XML Screen Example: For 53i: • An <Ignore Answer> line displays on the LCD when the phone receives an incoming call at the same time it receives an XML application. •...
Page 755 Creating an XML Application How to Create an XML Application Implementation (53i) XML Example: <AastraIPPhoneTextScreen allowAnswer = "yes"> <Title>Screen Object</Title> <Text>The screen object can be implemented similar to the firmware info screen. Note that white space is preserved in XML so the display should word-wrap appropriately.
Page 756 How to Create an XML Application • The second block displays below the first block. By default, the second text block displays as scrolling text. This block takes up as many lines as the XML developer specifies, up to the LCD screen size. •...
Page 757 Creating an XML Application How to Create an XML Application XML Example: The following is an example of using the AastraIPPhoneFormattedTextScreen object with a static line at the top and bottom blocks and 2 scrolling lines in the middle block. <AastraIPPhoneFormattedTextScreen>...
Page 758 How to Create an XML Application IP Phone 53i Note: You can view all 5 lines at once on the 55i, 57i and 57i CT IP phones. You can view only 2 lines at a time (up to 5 lines) on the 53i IP phone.
Page 759: Userinput Object (User Input Screens
The following is how you would implement the AastraIPPhoneInputScreen object using an IP Address. Note: For all available parameters you can use for the AastraIPPhoneInputScreen object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". Softkeys: • 1=Backspace •...
Page 760 How to Create an XML Application XML Description: <AastraIPPhoneInputScreen type = "IP/string/number" password = "yes/no" destroyOnExit = "yes/no"> <!-password attribute is optional and set to "no" by defaultà <!-destroyOnExit is optional and "no" by default à <Title>Title string, usually same as menu title</Title> <Prompt>Enter IP address or host name</Prompt>...
Page 761 Creating an XML Application How to Create an XML Application XML Example: <AastraIPPhoneInputScreen type = "IP"> <Title>Proxy Server</Title> <Prompt>Server IP:</Prompt> <URL>http://10.50.10.53/script.pl</URL> <Parameter>proxy</Parameter> <Default></Default> <AastraIPPhoneInputScreen> XML Screen Example: 41-001160-00, Release 2.1, Rev 04 Proxy Server Server IP: Backspace Cancel Done G-23...
Page 762: Proxy Port
How to Create an XML Application Implementation (Number) The following is how you would implement the UserInput object using Numbers. Softkeys: • 1=Backspace, • 5=Cancel, • 6=Done XML Example: <AastraIPPhoneInputScreen type = "number"> <Title>Proxy Port</Title> <Prompt>Port:</Prompt> <URL>http://10.50.10.53/script.pl</URL> <Parameter>port</Parameter> <Default>5060</Default> <AastraIPPhoneInputScreen> XML Screen Example: G-24 Proxy Port...
Page 763 Creating an XML Application How to Create an XML Application Implementation (String) The following is how you would implement the UserInput object using Strings in XML. Softkeys: • 1=Backspace, • 2=Dot, • 3=Tri-Mode key, • 4=Nextspace, • 5=Cancel, • 6=Done XML Example: <AastraIPPhoneInputScreen type = "string"...
Page 764 How to Create an XML Application XML Softkey for Special Characters (User Input Screens for 55i, 57i, and 57i CT only) In Release 2.1, the IP Phone can dynamically receive a Symbol List when it receives the AastraIPPhoneInputScreen XML object. You can have a single symbol specified for the softkey, or you can have a list of symbols.
Page 765 Creating an XML Application How to Create an XML Application Implementation Softkeys: • 1 = <Single Symbol or Symbol List> XML Softkey Example: <SoftKey index="1"> <Label>Symbols</Label> <URI>SoftKey:SymbolList="@#=&"</URI> </SoftKey> XML Object and Softkey Example: <AastraIPPhoneInputScreen type = "IP"> <Title>Email</Title> <SoftKey index="1"> <Label>Symbols</Label>...
Page 766 How to Create an XML Application Time and Date Formats (User Input Screens) The AastraIPPhoneInputScreen object allows you to specify US ( (HH:MM:SS am/pm and MM/DD/YYYY) or International (HH:MM:SS and DD/MM/YYYY) time/date formats for an XML user input screen on the IP phone. Note: You use this time/date format in an XML script that displays in an XML window.
Page 767 Creating an XML Application How to Create an XML Application IP Phones 55i, 57i/57i CT US Time Enter Current Time: 12:00:00am International Time <AastraIPPhoneInputScreen type="timeInt"> <Title>Int Time</Title> <Prompt>Enter Current Time:</Prompt> <Parameter>Time</Parameter> <Default>14:23:22</Default> </AastraIPPhoneInputScreen> IP Phones 55i, 57i/57i CT Int Time Enter Current Time: 14:23:22 Note: If you don’t specify a time, the XML script uses the following...
Page 768 How to Create an XML Application United States Date <AastraIPPhoneInputScreen type="dateUS"> <Title>US Date</Title> <Prompt>Enter Birthday:</Prompt> <Parameter>Date</Parameter> <Default>12/22/1980</Default> </AastraIPPhoneInputScreen> IP Phones 55i, 57i/57i CT US Date Enter Birthday: 12/22/1980 International Date <AastraIPPhoneInputScreen type="dateInt"> <Title>Int Date</Title> <Prompt>Enter Birthday:</Prompt> <Parameter>Date</Parameter> </AastraIPPhoneInputScreen> IP Phones 55i, 57i/57i CT Int Date Enter Birthday: 26/5/2006...
Page 769 Creating an XML Application How to Create an XML Application Note: If you don’t specify a date, the XML script uses the current date in the specified format. Multiple Input Fields (User Input Screens) You can have multiple input fields per AastraIPPhoneInputScreen object.The following specifications apply to this feature: •...
Page 770 How to Create an XML Application You use the following attributes to create multiple input fields using the AastraIPPhoneInputScreen object. New AastraIPPhoneInputScreen Attributes defaultIndex Allows you to set an integer value from 1 - 6 that specifies which input field the edit cursor starts in. Default is 1. displayMode Allows you to set a specific display mode for the screen: “normal”...
Page 771 Creating an XML Application How to Create an XML Application </InputField> <InputField type="timeUS"> <Prompt>Time:</Prompt> <Parameter>time</Paramter> <Default>10:50:24AM</Default> </InputField> <InputField type="dateUS> <Prompt>Date:</Prompt> <Parameter>date</Paramter> <Default>01/24/07</Default> <SoftKey index="5"> <Label>DateDone</Label> <URI>Softkey:Submit</URI> </SoftKey> </InputField> </AastraIPPhoneInputScreen> Posting the above AastraIPPhoneInputScreen XML script displays the following screens on the IP phone. Screen 1 Screen 1 Note: Notice that the cursor is active within the first element field and that the phone is displaying the InputField #1 softkey.
Page 772 How to Create an XML Application Scolling down changes to the next input field. Screen 2 Screen 2 Note: Notice that the softkeys change to reflect the new input type, timeUS. Scrolling down again goes to the next page of inputs. Screen 3 Screen 3 Note: Notice that the softkeys change again to reflect the current input item on the screen (Date).
Page 773 Creating an XML Application How to Create an XML Application Condensed Mode Screen If you use the attribute “displayMode = “condensed” in the root tag (Screen 4), the display changes to have prompt and inputs on the same line. The behavior of the screens using “condensed”...
Page 774: Directory Object (Directory List Screen) (57I Only
The following is how you would implement the Directory object in XML. Note: For all available parameters you can use for the Directory object, and for an explanation of each parameter, see Aastra Telecom’s "XML Developer’s Guide". If the URI entry contains a "?" the phone appends an "&" instead.
Page 775 Creating an XML Application How to Create an XML Application XML Example: <AastraIPPhoneDirectory next="more.xml" previous="back.xml"> <Title>My Directory</Title> <MenuItem> <Prompt>57i - John Doe 1</Prompt> <URI> 10.50.10.49</URI> </MenuItem> <MenuItem> <Prompt>53i - John Doe 2</Prompt> <URI>4326</URI> </MenuItem> <MenuItem> <Prompt>57i CT - John Doe 3</Prompt> <URI>9982691234</URI>...
Page 776: Status Message Object (Idle Screen
How to Create an XML Application Status Message Object (Idle Screen) The IP phones support an XML AastraIPPhoneStatus object for displaying status messages on a single designated line on the phone’s idle screen. The messages display when the server pushes XML information to the phone. The 57i/57i CT phones display messages on the second line in the phone window.
Page 777 Creating an XML Application How to Create an XML Application XML Examples Example 1: The following is an example of using the AastraIPPhoneStatus object: <AastraIPPhoneStatus> <Session>abc12345</Session> <Message index="3">Server side call forwarding disabled</Message> <AastraIPPhoneStatus/> In this example, the AastraIPPhoneStatus object sends the default behavior with the status message (i.e., the status message is added to the scroll list).
Page 778: Execute Commands Object (For Executing Xml Commands
How to Create an XML Application Execute Commands Object (for executing XML commands) An AastraIPPhoneExecute object on the IP phones allows the phone to execute commands using XML. The phones support the following execute object commands: • Reset - This command waits until the phone is idle and then executes a reset. You can use this command in an XML script to enable the server to force phone firmware changes and/or for troubleshooting purposes.
Page 779 Creating an XML Application How to Create an XML Application Using the Reset Command The <ExecuteItem URI =""/> tag can be entered with the command the phone should execute. Upon receiving an AastraIPPhoneExecute object, the phone begins executing the URL or URI specified. The following example shows an AastraIPPhoneExecute object using the Reset command: <AastraIPPhoneExecute>...
Page 780 How to Create an XML Application Using the FastReboot Command Using an XML post, the FastReboot feature forces a phone to reboot in the idle state. It does not check for new firmware and only downloads language packs if there is a change in the supported filenames of the language packs. The phone DOES do a DHCP lookup on every “fast reboot”.
Page 781 Creating an XML Application How to Create an XML Application The command for LED control is sent using the XML HTTP post from one of the XML push server lists. The following example shows an XML LED command in an AastraIPPhoneExecute script. <AastraIPPhoneExecute>...
Page 782: Dynamic Configuration Object (To Push A Configuration To The Phone
How to Create an XML Application Dynamic Configuration Object (to push a configuration to the phone) The IP phones provide an XML feature that allows you to make configuration changes to the phone that take affect immediately, without having to reboot the phone.
Page 783 Creating an XML Application How to Create an XML Application Note: You can add more configuration items as applicable. There is a limit of 5000 bytes (less than 5k) on the size of XML configuration objects. XML Example: The following is an example of an XML configuration script that creates a softkey you can press on the IP phone to push the configuration from the server to the phone: <AastraIPPhoneConfiguration>...
Page 784 How to Create an XML Application Dynamic Configuration Parameters The following table identifies which configuration parameters change dynamically when using XML configuration scripts to push the configuration to the phone. Dynamic Configuration Parameters softkeyN type* softkeyN label* softkeyN value* softkeyN line* softkeyN states* prgkeyN type* prgkeyN name*...
Page 785 Creating an XML Application How to Create an XML Application Dynamic Configuration Parameters dst end month dst end day dst end week dst end hour tftp server alternate tftp server use alternate tftp server admin password user password sip nat ip sip nat port sip dial plan sip dial plan terminator...
Page 786: Xml Image Objects (55I, 57I/57I Ct Only
How to Create an XML Application XML Image Objects (55i, 57i/57i CT only) The 55i and 57i/57i CT IP phones provide an XML feature that allows you to load images in XML applications that display to the LCD screen. The following table describes the three types of image objects that you can use in an XML script: XML Image Object AastraIPPhoneImageScreen...
Page 787 Creating an XML Application How to Create an XML Application You can include images with an XML object in two ways: • Using pixel data stored with specified tags • Using an internal bitmap loaded via a specified URI Note: The actual resolution of the image on the LCD screen is dependent on the phone model.
Page 788 How to Create an XML Application XML Example: The XML script for the AastraIPPhoneImageScreen object is as follows: <AastraIPPhoneImageScreen> <Image verticalAlign = "top,middle,bottom,'pixel'", horizontalAlign = "left,middle,right,'pixel'" height="'integer'", width="'integer'"> FF00F800FF00FFFFFFFFFFFF00FF00FF00FFF8F200 </Image> <!-vertical and horizontal default to "middle" -> <!-height and width must match the image data -> </AastraIPPhoneImageScreen>...
Page 789 Creating an XML Application How to Create an XML Application AastraIPPhoneImageMenu The AastraIPPhoneImageMenu object allows you to use a bitmap image to display as a menu. Each menu item is linked to a keypad key (0-9, *, #). You can use this type of image object when you want to display menu choices as a non-ASCII character set or with pictures only.
Page 790 How to Create an XML Application Each URI is appended to the “base” URI if one exists. The default softkey is a “Done” key at the bottom right position. It is a parse error if two URIs specify the same index. Note: This object supports the destroyOnExit attribute.
Page 791 Creating an XML Application How to Create an XML Application AastraIPPhoneTextMenu (Icon Menu) The AastraIPPhoneTextMenu (Icon Menu) object is identical to the Object (Menu Screens)” appears after the menu number and before the text item. The Text Menu object allows application developers to create a numerical list of menu items on the IP phones.
Page 792 How to Create an XML Application XML Screen Example: Using the <IconList> You can incorporate the use of an <IconList> attribute in the XML script to define the images you will use with the AastraIPPhoneTextMenu object. After you define the icons in the <IconList>, you can then call those icons as you need them throughout the script.
Page 793 Creating an XML Application How to Create an XML Application Note: For a list of icons that are internal to the IP phone when specifying the “Icon:<uri name>”, see the section page You can use one or both ways to load images within the same XML script. The softkey icons display at the edge of the screen.
Page 794 How to Create an XML Application XML Screen Example: Exit Icon IP Phone Internal Icon Images The IP phones have internal icon images you can use when specifying the “Icon:<uri name>” attribute in the <IconList>. The following table lists the internal icons you can specify.
Page 795 Creating an XML Application How to Create an XML Application URI Name ArrowUp ArrowDown ArrowsUpandDown FilledCircle EmptyCircle Envelope Prohibit Square Ellipse TailArrowUp TailArrowDown 41-001160-00, Release 2.1, Rev 04 Displays this: G-57...
Page 796: Attributes/Options To Use With Xml Objects
How to Create an XML Application Attributes/Options to Use with XML Objects Beep Attribute (configurable via XML objects, config files, or Aastra Web UI) You can enable or disable a “Beep”option to indicate a status on the phone using the Status Message object (AastraIPPhoneStatus), the configuration files, or the Aastra Web UI.
Page 797 Creating an XML Application How to Create an XML Application Timeout Attribute (configurable via XML objects only) The XML “Timeout” attribute allows you to specify a timeout value for the LCD screen display. You must use the “Timeout” aattribute in the ROOT. When the phone receives an XML object with this attribute, it overrides the default 45 second timeout specified for custom applications.
Page 798 How to Create an XML Application LockIn Attribute (configurable via XML objects only) The XML “LockIn” attribute allows you to specify whether or not the information on the LCD screen stays displayed when other events occur (such as pressing buttons on the keypad). Note: This attribute is ignored during incoming calls.
Page 799 Creating an XML Application How to Create an XML Application CancelAction Attribute (configurable via XML objects only) The XML “cancelAction” attribute allows you to specify a URI that a GET is executed on when the user presses the default CANCEL key. Note: The URI must be fully qualified.
Page 800: Http Post
How to Create an XML Application HTTP Post In addition to initiating a request to an XML application from the Services menu, an HTTP server can push an XML object to the phone via HTTP Post. The phone parses this object immediately upon receipt and displays the information to the screen.
Page 801 Creating an XML Application How to Create an XML Application Example 2: Below is a sample php source code which sends an XML object to an Aastra phone. <?php function push2phone($server,$phone,$data) # url-encode the xml object $xml = "xml=".urlencode($data); $post = "POST / HTTP/1.1\r\n"; $post .= "Host: $phone\r\n";...
Page 802 How to Create an XML Application HTTP Refresh Header You can use an HTTP refresh header with the XML screen objects on the IP phones. This feature provides the following: • All current XML screen objects have the ability to be refreshed by adding a Refresh and URL setting to the HTTP headers.
Page 803: Xml Schema File
Creating an XML Application How to Create an XML Application HTTP Language Header You can use an HTTP language header with the XML screen objects on the IP phones. By including the language information in the HTTP header, the HTTP GET includes the phone model, the firmware and the MAC address of the phone.
Page 804 How to Create an XML Application </xs:element> </xs:sequence> <xs:AastraIPPhoneTextScreen LockIn="yes" default="no"> <xs:simpleType> <xs:restriction base="xs:string> <xs:pattern value="yes|no"/> </xs:restriction> </xs:simpleType> </xs:attribute> <xs:AastraIPPhoneTextScreen Timeout="30" default="45"> <xs:simpleType> </xs:complexType> </xs:element> <xs:element name="AastraIPPhoneTextMenu"> <xs:complexType> <xs:sequence> <xs:element name="Title" type="xs:string" /> <xs:element name="MenuItem" minOccurs="1" maxOccurs="15"> <xs:complexType> <xs:sequence> <xs:element name="Prompt" type="xs:string" /> <xs:element name="URI"...
Page 805 Creating an XML Application How to Create an XML Application <xs:sequence> <xs:element name="Title" /> <xs:element name="Prompt" /> <xs:element name="URL" /> <xs:element name="Parameter" /> <xs:element name="Default" /> </xs:sequence> <xs:attribute name="type"> <xs:simpleType> <xs:restriction base="xs:string"> <xs:pattern value="IP|string|number" /> </xs:restriction> </xs:simpleType> </xs:attribute> <xs:attribute name="password" default="no"> <xs:simpleType>...
Page 806 How to Create an XML Application </xs:sequence> </xs:complexType> </xs:element> </xs:sequence> <xs:attribute name="destroyOnExit" default="no"> <xs:simpleType> <xs:restriction base="xs:string"> <xs:pattern value="yes|no" /> </xs:restriction> </xs:simpleType> </xs:attribute> <xs:attribute name="next" type="xs:string" /> <xs:attribute name="previous" type="xs:string" /> </xs:complexType> </xs:element> </xs:schema> G-68 41-001160-00, Release 2.1, Rev 04...
Page 807: Limited Warranty
Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company. This warranty does not extend to damage to products resulting from improper installation or operation, alteration, accident, neglect, abuse, misuse, fire or natural causes such as storms or floods, after the telephone is in your possession.
Page 808 After Warranty Service Aastra Telecom offers ongoing repair and support for this product. This service provides repair or replacement of your Aastra Telecom product, at Aastra Telecom's option, for a fixed charge. You are responsible for all shipping charges.
Page 809 Aastra Web UI advanced settings description 2-13 basic settings description 2-12 enabling and disabling 2-14 operation description 2-10 status description 2-10 subscription period 5-133 action URIs 3-58, 5-209 action URIs, configuring 5-211 Administration Guide, for IP phone 1-xiv administrator options 3-1, auto call distribution acd auto available 3-29...
Page 810 call waiting 5-43 call waiting tone 5-44 call waiting tones 5-78 callers list downloading to phone 5-178 enabling/disabling 5-176 overview 5-174 using on phone 5-176 Callers List key 1-10, 1-15 callers list key 5-101, 5-108 CancelAction, for XML applciations 5-199 Codecs 4-65 customized preference list of...
Page 811 displaying 5-41 DTMF methods 4-68 DTMF playback, configuring suppression for DTMF, out-of-band 4-67 DTMF, suppressing playback 5-39 emergency dial plan, defining 5-15 empty key 5-102 encryption methods for overview procedure for expansion module, 536M expansion module, 560M expansion module, customizing columns for 5-227, 1-166, 1-168, 1-170 feature keys...
Page 812 language overview 5-21 specifying on IP phone 5-24 WebPage Language 3-30 language pack settings 1-110 language settings 1-109 last call return (lcr) configuring 5-164 how it works 5-164 lcr key 5-100 line key 5-98, 5-108 line settings 3-56 lockIn, for xml applications 5-199 locking keys, on the IP phone 5-28...
Page 813 auto-answer settings 1-121 blacklist duration 1-175 BLF subscription period 1-68 blind transfer setting 1-172 boot sequence recover mode 1-173 call forward settings 1-87 call waiting settings 1-101 Callers List settings 1-86 centralized conferencing 1-60 configuration server 1-13 customized callers list and services keys dial plan 1-39 directed call pickup...
Page 814 internal 3-27 priority 3-27 Programmable key settings 53i, 55i 1-145 programmable keys 5-93 configuring 5-103 public key 5-110 4-31 redial key enabling/disabling 5-66 mapping as speeddial 5-67 repair requirements, IP phone 1-19 restarting IP phone 3-13 ring tone global ring tone 3-26 patterns used for 5-76...
Page 815 backup proxy port 3-46 backup proxy server 3-46 backup registrar port 3-48 backup registrar server 3-48 outbound proxy port 3-47 outbound proxy server 3-47 proxy port 3-46 proxy server 3-46 registrar port 3-47 registrar server 3-47 registration period 3-48 SIP Settings, RTP Basic Codecs 3-54 customized Codec preference list...
Page 816 warranty warranty exclusions whilte list proxy 6-19 xfer key 5-101, 5-109 Xfer key, enabling/disabling 5-66 configuring 5-203 configuring on IP phone 5-202 customized services 5-196 overview 5-196 push requests 5-203 using on phone 5-208 XML action URIs 5-209 xml beep support 5-48, 5-50 XML Get timeout 5-198...
Page 818 SIP IP Phone Administrator Guide Models 53i, 55i, 57i, and 57i CT © 2007 Aastra Telecom Inc. If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastratelecom.com or call 1-800-574-1611 for technical assistance.

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Sip 57i ct 55i 57i 57i ct

Aastra SIP 53I Administrator's Manual

Preface

Chapter 1 Overview

Chapter 2 Configuration Interface Methods

Chapter 3 Administrator Options

Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features

Chapter 5 Configuring Operational Features about this Chapter

Chapter 6 Configuring Advanced Operational Features

Chapter 7 Encrypted Files on the IP Phone

Chapter 8 Upgrading the Firmware

Chapter 9 Troubleshooting

Appendix A Configuration Parameters about this Appendix

Appendix B Configuration Server Setup

Appendix C Configuring the IP Phone at the Asterisk IP PBX

Appendix D Sample Configuration Files

Appendix E Sample BLF Softkey Settings

Appendix F Sample Multiple Proxy Server Configuration

Appendix G Creating an XML Application

Quick Links

Troubleshooting

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Summary of Contents for Aastra SIP 53I