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Manuals and User Guides for Aastra SIP 57I CT. We have
1
Aastra SIP 57I CT manual available for free PDF download: Administrator's Manual
Aastra SIP 57I CT Administrator's Manual (818 pages)
SIP IP PHONE Release 2.1
Brand:
Aastra
| Category:
IP Phone
| Size: 12 MB
Table of Contents
Software License Agreement
3
Table of Contents
5
Preface
15
About this Guide
15
Introduction
15
Audience
15
Other Documentation
16
Chapters and Appendixes in this Guide
17
Chapter 1 Overview
19
About this Chapter
19
IP Phone Models
20
Description
20
Optional Accessories
21
Model 53I IP Phone
23
Phone Features
23
Key Descriptions
24
Model 55I IP Phone
26
Model 57I and 57I CT IP Phone
30
Firmware Installation Information
36
Description
36
Installation Considerations
36
Installation Requirements
37
Configuration Server Requirement
38
Firmware and Configuration Files
39
Description
39
Configuration File Precedence
40
Installing the Firmware/Configuration Files
41
Chapter 2 Configuration Interface Methods
43
About this Chapter
43
Configuration Methods
44
Description
44
IP Phone UI
44
Options Key
45
Using the Options Key
46
Aastra Web UI
47
Accessing the Aastra Web UI
50
Step Action
50
Operation
52
Advanced Settings
55
Configuration Files
56
Enabling/Disabling the Aastra Web UI
56
Configuration Files (Administrator Only)
57
Using the Configuration Files
57
About this Chapter
59
Chapter 3 Administrator Options
59
Administrator Level Options
61
Description
61
IP Phone UI Options
61
Appendix A, the Section
61
Configuring the Simplified IP Phone UI Options Menu
64
Aastra Web UI Options
65
Configuration File Options
67
Phone Status
68
Restarting Your Phone
71
Aastra Web UI
72
Set Phone to Factory Defaults/Erase Local Configuration
73
Erasing the Phone's Local Configuration
75
Erasing the Phone's Local Configuration Using the IP Phone UI
75
Basic Settings
77
General Settings
77
Incoming/Outgoing Intercom Calls
80
Ring Tones
84
Priority Alerting Settings
84
Directed Call Pickup (DCP)
86
Auto Call Distribution (ACD) Settings
87
Network Settings
89
Basic Network Settings
90
Advanced Network Settings
93
Sip Settings
101
Basic SIP Authentication Settings
101
Basic SIP Network Settings
104
Advanced SIP Settings
107
Rtp Settings
112
Line Settings
114
Softkeys, Programmable Keys, Expansion Module Keys
115
Action URI
116
Configuration Server Settings
117
Firmware Update Features
124
Chapter 4 Configuring Network and Session Initiation Protocol (SIP) Features
125
About this Chapter
125
About this Chapter
126
Overview
127
Network Settings
128
Basic Network Settings
128
Configuration Files
130
Configuring Dhcp
130
DNS Caching
130
Step Action
131
Aastra Web UI
132
Basic Network Settings
132
Configuring Network Settings Manually
132
Auto-Negotiation
135
Advanced Network Settings
140
Network Address Translation (NAT)
140
Configuring Nortel NAT (Optional)
142
Nortel Networks NAT
142
Configuring NAT Address and Port (Optional)
145
Configuring Upnp (Optional)
152
Virtual LAN (Optional)
155
DSCP Range/Vlan Priority
157
DSCP Range/Vlan Priority Mapping
157
Configuring Type of Service (Tos)/Dscp (Optional)
158
Configuring VLAN (Optional)
161
Configuring NTP Servers (Optional)
166
Network Time Servers
166
Global SIP Settings
169
Description
169
Basic SIP Settings
170
SIP Global Parameters
170
SIP Per-Line Parameters
171
SIP Precedence Example
172
Backup Proxy/Registrar Support
173
How It Works
173
Configuring Basic SIP Network Settings (Optional)
174
Advanced SIP Settings (Optional)
182
Configuring Advanced SIP Settings
183
Real-Time Transport Protocol (RTP) Settings
188
Customized Codec Preference List
190
Out-Of-Band DTMF
191
Dtmf Method
192
Rtp Encryption
192
Silence Suppression
193
Configuring RTP Features
194
Autodial Settings
198
Configuring Autodial Using the Configuration Files
199
Global Configuration
199
Configuring Autodial Using the Aastra Web UI
200
Configuration Server Protocol
203
Configuring the Configuration Server Protocol
203
Chapter 5 Configuring Operational Features
211
About this Chapter
211
Configuring Operational Features about this Chapter
213
Operational Features
214
Description
214
User Passwords
214
Administrator Passwords
218
Locking/Unlocking the Phone
219
Locking/Unlocking the Phone Using the IP Phone UI
220
Locking/Unlocking the Phone Using the Aastra Web UI
221
Configuring a Lock/Unlock Key Using the Configuration Files
222
Configuring a Lock/Unlock Key Using the Aastra Web UI
223
Step Action
224
Using the Configured Lock/Unlock Key on the IP Phone
224
Defining an Emergency Dial Plan
225
Configuring an Emergency Dial Plan
226
Time and Date
227
Daylight Savings Time (DST) Information
227
Language
231
Loading Language Packs
231
Loading Language Packs Via the Aastra Web UI
233
Specifying the Language to Use
234
Locking IP Phone Keys
238
Local Dial Plan
240
Dial Plan Example
241
Prefix Dialing
241
Digit Timeout
242
SIP Dial Plan Terminator
242
Configuring the SIP Local Dial Plan, Dial Plan Terminator, and Digit Timeout
243
Park Calls/Pick up Parked Calls
245
How It Displays on the Phone
246
Suppressing DTMF Playback
249
Configuring Suppression of DTMF Playback
249
Display DTMF Digits
251
Configuring Display DTMF Digits
251
Call Waiting/Call Waiting Tone
253
Configuring Call Waiting/Call Waiting Tone
254
Stuttered Dial Tone
256
Configuring Stuttered Dial Tone
256
XML Beep Support
258
Configuring XML Beep Support
258
Status Scroll Delay
260
Incoming Call Interrupts Dialing
262
How It Works
262
Configuring Incoming Call Interrupts Dialing
262
Goodbye Key Cancels Incoming Call
264
Configuring the Goodbye Key to Cancel Incoming Calls
264
Upnp Mapping Lines (for Remote Phones)
266
Configuring Upnp Mapping Lines
266
Message Waiting Indicator Line
268
Incoming/Outgoing Intercom with Auto-Answer and Barge in
270
Outgoing Intercom Calls
270
Incoming Intercom Calls
271
Microphone Mute
271
Auto-Answer/Play Warning Tone
271
Allow Barge in
272
Configuring Intercom Calls Settings
272
Key Mapping
276
Enabling/Disabling Redial, Xfer, and Conf Keys
276
Mapping Redial and Conf Keys as Speeddials
277
Ring Tones and Tone Sets
280
Ring Tone Settings Table
280
Configuring Ring Tones and Tone Sets
283
Priority Alerting
285
How Priority Alerting Works
285
Ring Tone Patterns
286
Call Waiting Tones
288
Configuring Priority Alerting
289
Directed Call Pickup (BLF or XML Call Interception)
291
Directed Call Pickup Prefix (Optional)
292
Enabling/Disabling Directed Call Pickup
294
Configuring BLF/BLF List for Directed Call Pickup
295
Softkeys/Programmable Keys/Feature Keys/Expansion Module Keys
303
Configuration Example
306
Softkey/Programmable Key/Expansion Module Key Functions
307
Key Functions Table
308
Configuration Files
313
Configuring Softkeys and Programmable Keys
313
Feature Key Programming Guidelines
317
Handset Feature Key Functions
318
Handset Key Functions Table
318
Configuring Handset Feature Keys
321
Speeddial Prefixes
323
Busy Lamp Field (BLF)
324
Blf\List Setting
325
Asterisk BLF Configuration
326
Broadsoft BLF Configuration
326
Configuring Blfs
327
BLF Subscription Period
330
Configuring BLF Subscription Period
330
Automatic Call Distribution (ACD) (for Sylantro Servers)
332
ACD Auto-Available Timer
333
Configuring an Automatic Call Distribution (ACD) Key
333
Configuring the ACD Auto-Available Timer
334
Configuring an ACD Key Using the Aastra Web UI
335
Configuring the ACD Auto-Available Timer Using the Aastra Web UI
336
Step Action
341
Logging in to a Phone Queue (53I)
342
ACD Subscription Period
343
Configuring ACD Subscription Period
343
Directed Call Pickup/Group Call Pickup (for Sylantro Servers)
345
Configuring DCP/GCP Using the Configuration Files (for Sylantro Servers)
346
Configuring Directed Call Pickup (DCP) Using the Aastra Web UI (for Sylantro Servers)
347
Configuring Group Call Pickup (GCP) Using the Aastra Web UI (for Sylantro Servers)
349
Using Directed Call Pickup/Group Call Pickup
350
Do Not Disturb (DND)
352
Configuring DND
352
Bridged Line Appearance (BLA) (55I, 57I, 57I CT Only)
354
Configuring BLA
355
Global BLA
355
BLA Support for Third Party Registration
361
Park/Pick up Key
363
Park/Pickup Programmable Configuration (Using a Key)
363
Configuring Park/Pickup Key Using Configuration Files
365
Configuring a Park/Pickup Key Using Aastra Web UI
367
Using the Park Call/Pickup Parked Call Feature
372
Last Call Return (Lcr) (for Sylantro Servers
374
Call Forwarding
378
Enabling/Disabling the Ability to Configure Call Forwarding
379
Configuring Call Forwarding
380
Configuration Method for Call Forwarding
380
Step Action
381
Callers List
384
Callers List Key
384
Using the Callers List
386
Enabling/Disabling Callers List
386
Downloading the Callers List
388
Customizable Callers List and Services Keys
389
Missed Calls Indicator
390
Enabling/Disabling Missed Calls Indicator
390
Accessing and Clearing Missed Calls
391
Directory List
392
Directory List Capabilities
392
Directory Key
392
Administrator/User Functions for Directory List
393
Enabling/Disabling Directory List
395
Server to IP Phone Download
396
Server to IP Phone Download Behavior
397
Directory List Limitations
397
Using the Directory List
398
Aastra Web UI
402
Voicemail (55I, 57I, and 57I CT Only)
403
XML Customized Services
406
Creating Customized XML Services on the IP Phones
406
Enabling/Disabling a Beep for Status Message Displays
410
Scroll Delay Option for Status Messages
411
XML Configuration Push from the Server
411
Configuring the Phone to Use XML
412
XML Get Timeout
412
XML Push Requests
413
Example Configuration of XML Application
413
Using the XML Customized Service
418
XML Action Uris
419
XML Softkey URI
424
Configuring XML Softkey Uris
425
Audio Transmit and Receive Gain Adjustments
428
Configuring Audio Transmit and Receive Gain Adjustments
429
Centralized Conferencing (for Sylantro and Broadsoft Servers)
430
Configuring Centralized Conferencing Using the Configuration Files
431
Configuring Centralized Conferencing Using the Aastra Web UI
432
Customizing the Display Columns on the 560M Expansion Module
434
About this Chapter
439
Chapter 6 Configuring Advanced Operational Features
439
Advanced Operational Features
441
Description
441
MAC Address/Line Number in REGISTER Messages
443
SIP Message Sequence for Blind Transfer
445
Configuring SIP Message Sequence for Blind Transfer
445
Update Caller ID During a Call
446
Configuring Update Caller ID During a Call
446
Boot Sequence Recovery Mode
447
Configuring Boot Sequence Recovery Mode
447
Auto-Discovery Using Mdns
448
Single Call Restriction (57I CT Only)
449
Configuring Single Call Restriction
449
Missed Call Summary Subscription
451
Configuring Missed Call Summary Subscription Using the Configuration Files
452
Blacklist Duration (Broadsoft Servers)
455
Configuring Blacklist Duration Using the Configuration Files
455
Configuring a Server Blacklist Using the Aastra Web UI
456
Whitelist Proxy
457
Configuring Whitelist Proxy Using the Aastra Web UI
458
Transport Layer Security (TLS)
459
SIP Asserted Identity (for Sylantro Servers)
460
Configuring TLS Using the Configuration Files
461
Configuring TLS Using the Aastra Web UI
462
Symmetric UDP Signaling
465
Removing Useragent and Server SIP Headers
466
Configuring Useragent/Server SIP Headers
466
Multi-Stage Digit Collection (Billing Codes) Support (for Sylantro Servers)
467
Numbers Not Requiring Billing Codes
469
Chapter 7 Encrypted Files on the IP Phone
471
About this Chapter
471
Configuration File Encryption Method
472
Procedure to Encrypt/Decrypt Configuration Files
473
Chapter 8 Upgrading the Firmware
477
About this Chapter
477
Manual Firmware Update (TFTP Only)
478
Aastra Web UI
479
Step Action
479
Manual Firmware and Configuration File Update
480
Restarting the Phone Using the IP Phone UI
480
Automatic Update (Auto-Resync)
482
Mode Time
482
Configuration Files
483
Configuring Automatic Update
483
About this Chapter
487
Chapter 9 Troubleshooting
487
Troubleshooting
488
Module/Debug Level Settings
489
Support Information
490
Performing Troubleshooting Tasks
490
Troubleshooting Solutions
493
Description
493
Why Does My Phone Display "Application Missing
493
Why Does My Phone Display the "No Service" Message
494
Why Does My Phone Display "Bad Encrypted Config
494
Why Is My Phone Not Receiving the TFTP IP Address from the DHCP Server
495
How Do I Restart the IP Phone
496
Step Action
496
How Do I Set the IP Phone to Factory Default
497
How Do I Erase the Phone's Local Configuration
498
How to Reset a User's Password
499
How Do I Lock and Unlock the Phone
500
Configuration Parameters about this Appendix
503
Setting Parameters in Configuration Files
506
Release 2.1 Rev
506
Operational, Basic, and Advanced Parameters
507
Simplified IP Phone UI Options Menu
507
Network Settings
508
Password Settings
511
Emergency Dial Plan Settings
513
Aastra Web UI Settings
514
Configuration Server Settings
515
Network Address Translation (NAT) Settings
522
HTTPS Client and Server Settings
525
Upnp Settings
527
Global Parameters
528
Virtual Local Area Network (VLAN) Settings
528
LAN Port (Ethernet Port 0) Parameters
529
PC Port (Ethernet Port 1) Parameters
531
Type of Service (Tos)/Dscp Settings
532
Time Server Settings
533
Time and Date Settings
535
Time Zone Name/Time Zone Code Table
537
SIP Local Dial Plan Settings
541
SIP Basic, Global Settings
543
SIP Global Authentication Settings
543
SIP Global Network Settings
547
SIP Basic, Per-Line Settings
552
SIP Per-Line Authentication Settings
552
SIP Per-Line Network Settings
557
Centralized Conferencing Settings
562
Global Settings
562
Per-Line Settings
563
Advanced SIP Settings
564
Missed Call Summary Subscription Settings
572
Per-Line Parameter
573
Transport Layer Security (TLS) Settings
574
RTP, Codec, DTMF Global Settings
579
Per-Line Settings
582
Autodial Settings
583
Voicemail Settings
586
Directory Settings
587
Callers List Settings
588
Customize Callers List and Services Key
588
Call Forward Settings
589
Missed Calls Indicator Settings
590
XML Settings
591
Action URI Settings
594
Ring Tone and Tone Set Global Settings
596
Ring Tone Per-Line Settings
599
Incoming Call Interrupts Dialing Setting
600
Goodbye Key Cancels Incoming Call
601
Stuttered Dial Tone Setting
602
Call Waiting Settings
603
Message Waiting Indicator Settings
604
Priority Alert Settings
605
For Sylantro Server Only
605
Language Settings
611
Language Pack Settings
612
Language Codes (from Standard ISO 639)
613
Country Codes (from Standard ISO 3166)
613
Suppress DTMF Playback Setting
621
Display DTMF Digits Setting
622
Intercom, Auto-Answer, and Barge in Settings
623
Outgoing Intercom Settings
623
Incoming Intercom Settings
625
Audio Transmit and Receive Gain Adjustment Settings
627
Directed Call Pickup (BLF or XML Call Interception) Settings
630
ACD Auto-Available Timer Settings
633
Park and Pickup Global Settings (57I/57I CT Only
634
Mapping Key Parameters
635
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
638
Softkey Settings for 55I, 57I, 57I CT
639
Softkey/Programmable Key/Feature Key/Expansion Module Key Parameters
640
Programmable Key Settings for 53I and 55I
647
Top Softkey Settings for 57I and 57I CT
652
Handset Feature Key Settings for the 57I CT
658
Expansion Module Key Settings for 536M (for All Model Phones) and 560M (for 55I, 57I, 57I CT Phones Only
660
Locking Softkeys and Programmable Keys
665
Customizing 560M Expansion Module Column Display
668
Expansion Module 1
668
Expansion Module 2
670
Expansion Module 3
670
Expansion Module 3
672
Advanced Operational Parameters
674
Blind Transfer Setting
674
Boot Sequence Recovery Mode
675
Update Caller ID Setting
675
Single Call Restriction
676
Blacklist Duration
677
Whitelist Proxy
677
Symmetric UDP Signaling Setting
678
User-Agent Setting
678
Troubleshooting Parameters
679
Log Settings
679
Appendix B Configuration Server Setup
681
About this Appendix
681
Configuration Server Protocol Setup
682
TFTP Server Set-Up
682
Appendix C Configuring the IP Phone at the Asterisk IP PBX
685
About this Appendix
685
IP Phone at the Asterisk IP PBX
686
Appendix D Sample Configuration Files
689
About this Appendix
689
Sample Configuration Files
690
Sample Configuration File
690
57I CT Sample Configuration File
700
Sample Configuration File
700
I Sample Configuration File
717
Appendix E Sample BLF Softkey Settings
731
About this Appendix
731
Asterisk BLF
732
Broadsoft Broadworks BLF
733
Appendix F Sample Multiple Proxy Server Configuration
735
About this Appendix
735
Multiple Proxy Server Configuration
736
XML Image Objects (55I, 57I/57I CT Only)
739
Appendix G Creating an XML Application
739
About this Appendix
739
XML Schema File
740
HTTP Post
740
How to Create an XML Application
741
Overview
741
XML Format
741
Support of Virtual Web Servers
741
Creating XML Objects
742
Creating Custom Softkeys
743
Text Menu Object (Menu Screens
744
Phone Services
745
Text Screen Object (Text Screens
750
XML Example
755
Userinput Object (User Input Screens
759
Proxy Port
762
XML Examples
766
Directory Object (Directory List Screen) (57I Only
774
Status Message Object (Idle Screen
776
Aastraipphonestatus Structure
776
Execute Commands Object (for Executing XML Commands
778
Aastraipphoneexecute Object Structure
778
Using the Noop Command
779
Using the Reset Command
779
Dynamic Configuration Object (to Push a Configuration to the Phone
782
XML Example
783
XML Image Objects (55I, 57I/57I CT Only
786
Attributes/Options to Use with XML Objects
796
HTTP Post
800
XML Schema File
803
XML Schema
803
Limited Warranty
807
Warranty Repair Services
808
After Warranty Service
808
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