Configure Notification; Enable Call-Home Event Notification; Configure E-Mail Notification For Events - HP Surestore 64 - Director Switch User Manual

Configure Notification

Enable Call-Home Event Notification

The call-home feature, which you configure for each product through the Product Manager,
enables the HP EFC server to automatically dial out to a support center to report system
problems. The support center server accepts calls from the HP EFC server, logs reported
events, and can notify one or more support center representatives.
To enable and disable call-home notification for system problems, use the following
procedure:
1. Place the pointer over the Maintenance icon.
2. To enable or disable call-home notification, select the Enable Call Home Event
Notification check box.
A check mark appears to indicate that call-home notification is enabled.
Configure telephone numbers and other information for the call-home feature using the
Windows 2000 dial-up networking application (Call-Home icon) on the HP EFC server.

Configure E-mail Notification for Events

Configure up to five e-mail addresses for administrators or others who should be notified
of significant product events. The events that initiate e-mail notification are specific to
each managed product. Some examples of events that initiate e-mail notification are:
•
Change in system operational status
•
Problem detection, such as a failed field-replaceable unit (FRU)
•
Problem correction
•
State change that requires user attention or a report to product administrator or service
representative
126 Configure Notification