Reception And Copying Problems - Sharp FO-DC500 Facsimile Operation Manual

Reception and copying problems

Problem
The received document is
faint.
The printed image
appears dirty and/or the
paper jams frequently.
The power is on, but no
reception takes place.
Received images are
distorted.
The quality of copies is
poor and/or black lines
appear.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• The toner cartridge may need replacement.
• Have a service technician clean the print
compartment.
• Make sure that the wall socket is connected to the
TEL. LINE socket, and not the TEL. SET socket.
• If ECM mode (Option Setting 9) is turned off, noise
on the telephone line may cause distortion. Have
the other party try sending the document again.
• If the other machine has ECM mode, make sure
this feature is turned on in both machines (see
Option Setting 9).
• Make a copy or print a report on your machine. If
the copy or report is also distorted, your machine
may need service.
• The drum cartridge may be damaged. Try a new
drum cartridge.
• The fusing unit and transfer roller may need to be
replaced during the life of the machine if print
quality begins to deteriorate. This must be done by
a service technician.
• Any dirt or material on the scanning glass will
cause lines to appear on copies and transmitted
faxes. Clean the scanning glass as explained in
Chapter 9.
Problems and Solutions
Solution
189