Page 1 MODEL FO-DC500/FO-DC600 DOCUMENT COMMUNICATION SYSTEM OPERATION MANUAL 1. Installation 2. Sending and Receiving Documents 3. Network Scanner Option 4. Network Printer Option 5. Making Copies 6. Special Functions 7. Optional Settings 8. Printing Lists and Reports 9. Maintenance 10. Troubleshooting...
Page 2 RENs of all the devices does not exceed five. ® As an NERGY partner, SHARP has determined that this product meets the NERGY for energy efficiency. ®...
Page 3: Introduction
Introduction Welcome, and thank you for choosing a SHARP FO-DC500/600 Document Communication System. The features and specifications of the system are shown below. Automatic dialing Memory size* Modem speed Transmission time* Toner cartridge yield** (continuous printing, 4% page coverage, letter paper)
Page 4 Humidity Legal paper: Max. 20 pages (Note: 11” x 17” paper must be loaded one page at a time.) FO-DC500: 250 sheets (20 lb) FO-DC600: 750 sheets (20 lb) (500-sheet cassette available as option) MMR, MR, MH, Sharp (H2), JBIG...
Page 5: Important Safety Information
Power consumption Dimensions Weight As a part of our policy of continuous improvement, SHARP reserves the right to make design and specification changes for product improvement without prior notice. The performance specification figures indicated are nominal values of production units.
Page 6 • Unplug the machine from the telephone jack and then the power outlet and consult a qualified service representative if any of the following situations occur: - Liquid has been spilled into the machine or the machine has been exposed to rain or water. - The machine produces odors, smoke, or unusual noises.
Page 7: Table Of Contents
Table of Contents Introduction Important safety information ....... . 3 Table of Contents A Look at the Operation Panel 1.
Page 8 Table of Contents 3. Network Scanner Option Introduction ..........73 Setting the IP Address .
Page 9 8. Printing Lists and Reports 9. Maintenance Cleaning the Scanning Glass and Rollers ....205 The Housing ......... . 205 Replacing the Verification Stamp .
Page 10: A Look At The Operation Panel
A message will appear in the display to indicate the problem. LINE IN USE light (FO-DC500 only) This lights when the machine is using the telephone line.
Page 11 ON LINE light (printer option only) When this light is on, the machine can receive data (print jobs) over the network. The light is turned on or off with the ON LINE key. (Only available when the network printer option is installed). FAX1 / FAX 2 lights (FO-DC600 only) When the dual line option is installed, FAX 1 lights when Line 1 is being used and FAX 2 lights when Line 2 is being used.
Page 12 Middle panel (Rapid Key pad) Q / ! W / " A / | SYMBOL Z / < Caps Lock SHIFT 13 14 Q / ! W / " A / | SYMBOL PAGE COUNTER CONFIDENTIAL Z / < Caps Lock SHIFT Rapid Dial Keys Press one of these keys to dial a fax number automatically, or specify an e-...
Page 13 TIMER key Press this key to set up a fax operation to be performed automatically at a later time. COVER SHEET key Press this key to include a cover sheet when sending a fax. LIFE key Press this key, followed by by the machine.
Page 14 Lower panel JOB STATUS DUPLEX SCAN PQRS OPER JOB STATUS key Press this key to display the FAX STATUS screen, which shows information on the fax job that is currently in progress. If the dual line option is installed, the fax status will appear separately for each line.
Page 15 PERSONAL BOOK Press this key to use or store an auto-dial number in a personal book. If the book has a passcode, enter the passcode; otherwise, select the book with and press SPEED DIAL key Press this key to dial a Speed Dial number. MENU key Press this key to select special functions and settings.
Page 16: Installation
1. Installation Unpacking Checklist Before setting up, make sure you have all of the following items. If any are missing, contact your dealer. Power cord Telephone line cord Rapid Key Received labels document tray Points to keep in mind when setting up Do not place the Do not place the machine near...
Page 17: Connections
Connections Connecting the power cord Connect the female end of the power cord to the machine as shown. Insert the male end into a 120 V, 60 Hz, grounded (3-prong) AC outlet. Important! The machine requires its own dedicated power outlet. The power outlet must not be shared with any other devices.
Page 18: Connecting The Telephone Line Cord
Connections Connecting the telephone line cord Insert one end of the line cord into the jack on the back of the machine marked TEL. LINE. Insert the other end into a standard (RJ11C) single-line wall telephone jack. Note: The machine is set for touch-tone dialing. If you are on a pulse dial (rotary) line, you must set the machine for pulse dialing by changing Option Setting 22.
Page 19 Attaching the ADF exit tray Insert the protrusion on the right side of the machine into the hole in the right side of the ADF exit tray protrusion on the left side of the machine goes into the hole on the left side of ➋...
Page 20: Installing The Print Cartridges
Installing the Print Cartridges Installing the Print Cartridges Follow the steps below to install or replace the toner and drum cartridges. ♦ The initial starter toner cartridge included with the machine can print approximately 3000 letter-size pages (4% coverage of each page; continuous printing).
Page 21 If you are replacing the drum cartridge, remove the old cartridge and dispose of it according to local regulations. Remove the new drum cartridge from its packaging. Insert the drum cartridge into the print compartment. • Caution! Excessive exposure to light will damage the drum cartridge.
Page 22 Installing the Print Cartridges Hold the toner cartridge by the handle and insert it into the print compartment. • Make sure the toner cartridge clicks into place. • The handle can be left standing up. Close the print compartment cover. Reset the drum counter by pressing overlay), display, and then...
Page 23 REPLACE TONER will appear in the display. Printing will no longer be possible. Use the following replacement toner cartridge: Sharp FO-50ND toner cartridge Hint: When the toner cartridge nears empty, try taking it out of the machine and shaking it.
Page 24: Loading Printing Paper
You can load up to 250 sheets of letter or legal paper (max. 20 lbs.) in the paper tray. FO-DC500: A paper cassette is available as an option. Up to 500 sheets of letter or legal paper can be loaded in the paper cassette.To have the cassette installed, consult your dealer.
Page 25 Squeeze the paper guide and move it to match the length of the paper you are loading. Replace the received document tray. • The received document tray must be attached for the machine to operate properly. Loading paper in the paper cassette (if installed) Note: To use A4 paper in the paper cassette, you must have a service technician adjust the cassette.
Page 26 Loading Printing Paper Squeeze the paper guide and pull up to move it to the appropriate holes for the length of the paper. Push the guide down into the holes. Place a stack of paper in the cassette, print side up. •...
Page 27: Entering Your Name And Fax Number
Entering Your Name and Fax Number Before you can begin using the machine, you must program your name and fax number. Once you program this information, it will appear automatically at the top of each fax page you send. Important! FCC regulations require that your name, telephone/fax number, and the date and time appear on each fax message you send.
Page 28 ENTER Flip the Rapid Key overlay down (if it is up), and enter your name by pressing the appropriate letter keys as shown below. (Max. of 24 characters.) Example: SHARP = Q / ! W / " A / | SYMBOL Z / <...
Page 29: Setting The Date And Time
Setting the Date and Time The date and time appear in the display, in reports, and at the top of each page you transmit. Set the date and time by pressing the keys on the operation panel as shown below. MENU Press and then...
Page 30 Setting the Date and Time Enter the year (four digits). Example: 2004 Enter a two-digit number for the hour (“01” to “12”) and a two-digit number for the minute (“00” to “59”). Example: 9:25 Press to select A.M. or START/ Press to start the clock.
Page 31: Daylight Saving Time
Daylight Saving Time If desired, you can set the clock to move forward and backward automatically at the beginning and end of Daylight Saving Time. MENU Press and then until ENTRY MODE is selected in the display. START/ Press and then ENTER until DAY LIGHT SAVING is selected.
Page 32: Volume Adjustment
Volume Adjustment Volume Adjustment You can adjust the volume of the speaker and ringer using Speaker SPEAKER Press Press desired volume level. SPEAKER Press to turn off the speaker. Display: to select the ONHOOK DIAL MODE SPEAKER VOLUME HIGH ONHOOK DIAL MODE SPEAKER VOLUME MIDDLE ONHOOK DIAL MODE...
Page 33 Ringer Press the desired volume level. (Make sure SPEAKER has not been pressed.) • The ringer will ring once at the selected level, and then the date and time will reappear in the display. If you selected “RINGER VOLUME OFF” to turn off the ringer, press START/ to confirm your selection.
Page 34: Sending And Receiving Documents
2. Sending and Receiving Documents Transmittable Documents Size and weight The size and weight of documents that you can load in the document feeder depend on whether you load one page at a time or several pages at once. Loading one page at a time: Minimum size (148 mm)
Page 35: Other Restrictions
Maximum scanning area The area of the document that the machine can scan is slightly smaller than the actual document size. Any letters or graphics outside this area will not be scanned. Maximum scanning width: Maximum scanning length: Other restrictions ♦...
Page 36: Loading The Document
Loading the Document Loading the Document Up to 50 letter-sized pages (20 legal-sized pages) can be placed in the feeder at one time. The pages will automatically feed into the machine starting from the bottom page. ♦ If you need to send or copy more than 50 pages, place the additional pages gently and carefully in the feeder just before the last page is scanned.
Page 37: Adjusting The Resolution And Contrast
Adjust the resolution and/or contrast settings (if desired) and then dial the receiving machine as explained in the following sections. Adjusting the Resolution and Contrast If desired, you can adjust the resolution and contrast before sending a document. Resolution The machine has four resolution settings: STANDARD FINE SUPER FINE...
Page 38 Adjusting the Resolution and Contrast To adjust the resolution setting, press indicator light next to the desired setting comes on. Contrast The machine has three contrast settings. The default setting is AUTO. AUTO DARK LIGHT To adjust the contrast, press display.
Page 39: Sending A Fax By Normal Dialing
Sending a Fax by Normal Dialing With Normal Dialing, you press keys. ♦ Normal Dialing allows you to listen to the line through the speaker to make sure the other fax machine is responding. (Note that the speaker is not a speakerphone;...
Page 40: Using The Redial Key
Sending a Fax by Normal Dialing • If Option Setting 26 (TEL. BILLING CODE, page 196) has been set to ON and BILLING CODE DIAL has been set to AFTER, press dialing. Wait for the connection. When you hear a fax tone, press machine.
Page 41: Programming Auto-Dial Numbers
♦ Up to 100 Speed Dial numbers can be programmed for shared use on the FO-DC500. Up to 200 Speed Dial numbers can be programmed for shared use on the FO-DC600. You can also create personal books for auto-dial numbers. Up to 59 Rapid Keys and 16 Speed Dial numbers can be stored in each personal book.
Page 42 (To select Rapid Keys 40 through 59, flip up the Rapid Key overlay.) To program a Speed Dial number, press number that you wish to use (“1” to “100” on the FO-DC500, or “1” to “200” on the FO-DC600). (If you enter less than three digits, press to complete the entry.)
Page 43 Enter the name of the party by pressing the letter entry keys (max. of 20 characters). (Make sure the Rapid Key overlay is flipped down.) Example: SHARP = Q / ! W / " E / # SYMBOL A / | Z / <...
Page 44 Programming Auto-Dial Numbers If the dual-line option is installed (and Chain Dial was set to NO in the above step), SELECT THE LINE will appear. Select LINE-1 if you want the auto-dial number to use only Line 1. Select LINE-2 if you want the auto- dial number to only use Line 2.
Page 45 Editing auto-dial numbers To make changes in a number previously stored, repeat the programming procedure. Select the Rapid Key or Speed Dial number for which you want to make changes in Step 5, and then change the number(s) and/or name(s) when they appear in the display (Steps 7 and 9).
Page 46 Programming Auto-Dial Numbers To clear a Rapid Key, press the Rapid Key. To clear a Speed Dial number, press with the numeric keys. (If you enter less than three digits, press complete the entry.) START/ Press ENTER Return to Step 5 to clear another number, or press return to the date and time display.
Page 47: Sending A Fax By Automatic Dialing
♦ The FO-DC500 can hold approximately 500 pages of average content in memory. The FO-DC600 can hold approximately 1,000 pages. Less pages can be held if any were scanned using fine, super fine, ultra fine, or halftone resolution.
Page 48: Rapid Key Dialing
Sending a Fax by Automatic Dialing Rapid Key Dialing If the number you want to dial has been programmed in a Rapid Key, you can dial it by pressing the Rapid Key. Load the document(s). SEND READY will appear in the display.
Page 49: Speed Dialing
Speed Dialing If the number you want to dial has been programmed in a Speed Dial number, you can dial it by pressing Load the document(s). SEND READY will appear in the display. RESOLUTION • Press and/or set the resolution and contrast if needed.
Page 50: Direct Keypad Dialing
Sending a Fax by Automatic Dialing Direct Keypad Dialing You can also enter a full number with the number keys and then press to begin dialing. Load the document(s). (Note: If desired, you can load the document after dialing in Step 2, below.) SEND READY will appear in the display.
Page 51: Searching For An Auto-Dial Number
Searching for an auto-dial number If you don’t remember the Rapid Key or Speed Dial number in which you have programmed a particular fax number, you can search for the number by following the steps below. Once you have found the number, you can dial it and transmit the loaded document by simply pressing ♦...
Page 52: Chain Dialing
Sending a Fax by Automatic Dialing • If no numbers have been stored under the entered letter, NOT FOUND will appear. • If multiple fax numbers (or e-mail addresses) have been stored under a name, press to select the desired fax number (or e-mail address). START/ Press .
Page 53 Checking the status of the current job The display normally shows the date and time and prompts related to operations you are performing. To check and see what number the machine is currently calling or transmitting to, or what number the machine is currently receiving a document from (if this information is available), press current fax job (FAX STATUS) will appear in the display.
Page 54 Sending a Fax by Automatic Dialing Press To cancel a job, press START/ then press ENTER When you have finished checking the list, press the date and time display. Note: To directly print out a list of the jobs waiting in memory for transmission, MEM.STATUS press Canceling a memory transmission by number...
Page 55: Automatic Redialing
Automatic redialing If you use automatic dialing (including Direct Keypad Dialing) and the line is busy, the machine will automatically redial the number. The machine is set at the factory to make 2 redialing attempts at intervals of 5 minutes. To cancel automatic redialing, cancel the job as explained in Checking and canceling stored transmission jobs on page 51.
Page 56: Creating And Using Personal Books
Personal books can be created that allow inviduals to program Rapid Key and Speed Dial numbers for their own personal use. Up to 20 books can be created in the FO-DC500, or 40 books in the FO-DC600. ♦ Up to 59 Rapid Key numbers and 16 Speed Dial numbers can be programmed in each personal book.
Page 57 Enter a 2-digit number from 01 to 20 (FO-DC500) or 01 to 40 (FO-DC600). • This number will identify the personal book. Enter a name for the personal book by pressing the letter entry keys. (Make sure the Rapid Key overlay is down.) Example: SHARP = •...
Page 58 Creating and Using Personal Books If the network scanner option is not installed, this completes the procedure. Press If the network scanner option is installed, press the letter keys to enter the sender’s name that will appear when you send a document to an e- mail recipient from the book.
Page 59 Using a personal book To program or use a Rapid Key or Speed Dial number in a personal book, you must first open the book. Follow these steps: PERSONAL BOOK Press Enter the 4-digit passcode of your book. If the book doesn’t have a passcode, press once, enter the first letter of the name of the book if desired, press...
Page 60 Creating and Using Personal Books ♦ Poll one or more fax machines using Rapid Keys and Speed Dial numbers from your book (see page 150). ♦ Set up a timer operation using a Rapid Key or Speed Dial number from your book (see page 158).
Page 61 Clearing a book Note: Before you can clear a personal book, you must clear all Rapid Keys, Speed Dial numbers, Group Keys, and Program Keys that are in the book. If a transmission or timer operation is pending that uses a number in a book, the book cannot be cleared until the operation is completed or canceled.
Page 62: Cover Sheet
Cover Sheet Cover Sheet You can have the machine generate a cover sheet and send it as the last page of your fax transmission. The cover sheet includes the date and time, the receiver’s name and number if a Rapid Key or Speed Dial number is used, the sender’s name and number, and the total number of pages.
Page 63 COVER SHEET Press . (Flip up the Rapid Key overlay if it is down.) • The display will briefly show COVER SHEET MODE ENTERED and then revert to SEND READY. • To cancel the cover sheet selection, press Dial the receiving party and transmit the fax. If desired, you can set your fax to automatically send a cover sheet with every transmission (you do not have to press accomplished by setting Option Setting 10 (Auto Cover Sheet) to YES as...
Page 64: Batch Page Numbering
Batch Page Numbering (Page Counter) Batch Page Numbering (Page Counter) You can change the page numbering of the transmitted document from simple numbering ("P.01", "P.02", etc.) to batch numbering, which means that a slash and the total number of pages being sent are added after each page number (for example, "P.
Page 65: Receiving Faxes
Receiving Faxes The machine has two modes for receiving faxes: AUTO mode: Select this mode when you only want to receive faxes on the line connected to the machine. The machine will answer all calls automatically and receive incoming faxes. MANUAL mode: Select this mode when you have an extension phone connected to the same line as the machine and you want to receive both faxes and voice calls.
Page 66: Using Auto Reception Mode
Receiving Faxes Using AUTO Reception Mode In AUTO reception mode, the machine automatically answers all calls on one ring and receives incoming faxes. ♦ You can change the number of rings on which the machine answers calls by changing Option Setting 2 (see page 190). ♦...
Page 67: Substitute Reception To Memory
Substitute Reception to Memory In situations where printing is not possible, such as when the machine runs out of paper or toner, or a paper jam occurs, incoming faxes will be received to memory. Confidential faxes (see page 146) are also received to memory. When you have received a fax to memory, FAX RCVD IN MEMORY will appear in the display, along with NO PAPER, REPLACE TONER, or PAPER JAM.
Page 68: Dual-Line Option (Fo-Dc600 Only)
Dual-line Option (FO-DC600 only) Dual-line Option (FO-DC600 only) The dual line option (FO-60DL) allows your machine to be connected to a second telephone line. If you wish to use this option, consult your dealer to have the dual line kit installed. The dual-line option is only available on the FO-DC600.
Page 69 ENTER Flip the Rapid Key overlay down (if it is up), and enter your name by pressing the appropriate letter keys as shown below. (Max. of 24 characters.) Example: SHARP = Caps Lock Q / ! W / " E / #...
Page 70 Dual-line Option (FO-DC600 only) Enter the fax number (maximum of 20 digits) of Line 1. • To insert a space between digits, press • To clear a mistake, press START/ Press ENTER Enter the fax number (maximum of 20 digits) of Line 2. START/ Press ENTER...
Page 71 ♦ If you wish to restrict either of the lines to transmission only or reception only, see the following section. ♦ When you program an auto-dial number (Rapid Key or Speed Dial number), you can specify that the number use a particular line. LINE Note: The key cannot be used to select a line if either of the lines has...
Page 72: Verification Stamp Option
Verification Stamp Option START/ Press and then ENTER until the desired setting is selected. • Note: “TX” stands for “transmission” and “RX” stands for “reception”. “AUTO” and “MANU” indicate AUTO and MANUAL reception modes. START/ Press ENTER Go back to Step 3 to select a setting for the other line, or press exit.
Page 73: Pc Fax Function (Requires The Fo-Ln1 Option)
PC Fax Function (Requires the FO-LN1 Option) The PC-Fax function allows you to fax documents directly from your computer. This saves you the trouble of printing a document and then faxing it from the machine. Important: The PC-Fax function can only be used to send faxes. It cannot be used to receive faxes to your computer.
Page 74 Print from the File menu. In the Print window, select “SHARP FO-DC Series FAX” for the printer and then click OK. A window will appear to let you enter the destination fax number (or select it from the address book) and select any other fax settings.
Page 75: Network Scanner Option
3. Network Scanner Option Introduction The FO-NS2 Network Scanner Expansion Kit allows you to scan a document and directly transmit the image to an e-mail address (Scan to E-mail), FTP server (Scan to FTP), or computer desktop on your network (Scan to Desktop).
Page 76 Introduction Steps required for setup The following steps are required to use the network scanner option. The steps must be completed in the order shown. 1. Your dealer must install the FO-LN1 network interface kit and the FO-NS2 network scanner kit, and enter the network scanner product key. The machine must be connected to the network.
Page 77: Setting The Ip Address
Setting the IP Address Once your dealer has installed the network scanner option and the machine is connected to the network, the network administrator or administrator of the machine should use the following procedure to set the IP address of the machine.
Page 78 Setting the IP Address If the machine will receive an IP address automatically from a DHCP server, make sure that “YES” is selected (this will enable DHCP). If the machine will be assigned a permanent IP address, press to select “NO”. START/ Press ENTER...
Page 79 Wait while the machine writes the setting to the NIC board (“DO NOT POWER DOWN” will appear in the display). When the display changes to “OK”, turn off the power of the machine and then turn it back on to make the new settings take effect.
Page 80: Printing Out The Network Settings
Printing out the Network Settings Printing out the Network Settings You can print lists showing the current network settings and network interface board settings. ♦ To check the IP address of the machine, select PRINT NETWORK SETTINGS in Step 3 below. MENU Press and then...
Page 81: Mail Server And Dns Server Settings
Mail Server and DNS Server Settings Settings for your E-mail server and DNS server must be configured in order to use the network scanner function. To configure the settings, access the machine's Web page from a computer that is connected to the same network as the machine.
Page 82: Setting Passwords
To enable password protection, click Passwords in the Web page menu and select the “Enable Password Protection of this Web Site” checkbox. The passwords for “User” and “admin” are both initially set to “Sharp”. If you wish to change a password, enter “Sharp” in Old Admin Password, and then enter the new password under User Password or Admin Password.
Page 83: Storing Network Scanning Destinations
Storing Network Scanning Destinations Network scanning destinations can be stored in Rapid Keys and Speed Dial numbers. The Rapid Keys and Speed Dial numbers can be in a personal book or in the COMMON book. ♦ Scan to E-mail can be performed by manually entering the destination e- mail address at the time of transmission, or by using a Rapid Key or Speed Dial number.
Page 84 Storing Network Scanning Destinations Storing destinations in the Web page To store a destination, click the desired destination type (E-mail, FTP, Fax or Group) under Destination Management in the Web page menu. In the Destination Management page, enter the destination name and select a personal address book or the COMMON book.
Page 85 Scan to FTP (Hyperlink) When using Scan to FTP to send an image to an FTP server, you can also have notifications automatically sent by e-mail to selected recipients informing them that the image has been posted on the server. The e-mail will contain a hyperlink to the image file on the server, allowing the recipients to open the file by simply clicking on the hyperlink (unless the FTP server requires a password).
Page 86: Scan To E-Mail Setup
Scan to E-mail Setup Scan to E-mail Setup To use the Scan to E-mail function, the subject and sender information (name and e-mail address) that appear when an image is sent to an e-mail recipient must be entered, and the file format for the scanned image must be selected. (Note: The file format set in this procedure does not apply to Scan to E-mail using a Rapid Key or Speed Dial number.) ♦...
Page 87 Enter the e-mail subject by pressing the letter entry keys (max. of 60 characters). (Make sure the Rapid Key overlay is flipped down.) Q / ! W / " E / # A / | SYMBOL Z / < X / > Caps Lock SHIFT / / \...
Page 88 Scan to E-mail Setup Press the letter keys to enter your e-mail address (see Step 5). START/ Press ENTER • Make sure that FILE FORMAT is selected. START/ Press ENTER Press (TIFF or PDF) and compression method (G3, G4, or NO COMPRESSION). •...
Page 89: Scan To E-Mail Using The E-Mail Key
Scan to E-mail Using the E-mail Key Use the e-mail key when you wish to manually enter the e-mail address of a recipient for Scan to E-mail. The scanned image will be sent as an e-mail attachment. A message can also be included as explained in Steps 5 and 6. Important: To use Scan to E-mail, the setup procedures outlined on page 73 must be completed.
Page 90 Scan to E-mail Using the E-mail Key START/ Press ENTER If you wish to enter a message, your name, or your return e-mail address, or select the file format for the document, press (If you wish to use the default settings you entered on page 84 and do not need to enter a message, go directly to Step 8.)
Page 91: Sending An Image Using A Rapid Key Or Speed Dial Number
START/ Press . The document is scanned and transmitted. ENTER Sending an Image Using a Rapid Key or Speed Dial Number Sending an image using a Rapid Key Use this procedure to scan a document and send the image to an E-mail, FTP, or Desktop destination that has been stored in a Rapid Key.
Page 92 Sending an Image Using a Rapid Key or Speed Dial Number If the destination is an e-mail destination and you wish to enter a message, or change the sender name or e-mail address, or select the file format for the document, press WITHIN 5 SECONDS after pressing the Rapid Key in Step 2.
Page 93 Sending an image using a Speed Dial number Use this procedure to scan a document and send the image to an E-mail, FTP, or Desktop destination that has been stored in a Speed Dial number. Important: To use this procedure, the setup procedures outlined on page 73 must be completed.
Page 94 Sending an Image Using a Rapid Key or Speed Dial Number If the destination is an e-mail destination and you wish to enter a message, your name, or your return e- mail address, or select the file format for the document, press (If the destination is an FTP or Desktop destination, or if you wish to use the e- mail settings that were stored in the...
Page 95 Storing an e-mail address in a Rapid Key or Speed Dial number This section explains how to store e-mail addresses in Rapid Key and Speed Dial numbers using the operation panel of the machine. This will allow you to send documents to e-mail recipients without having to manually enter the e- mail address each time.
Page 96 To program a Speed Dial number, SPEED DIAL press and then enter the number that you wish to use (“1” to “100” on the FO-DC500, or “1” to “200” on the FO-DC600). (If you enter less than three digits, press complete the entry.) Press to select E-MAIL.
Page 97 Enter the name of the party by pressing the letter entry keys (max. of 20 characters). (Make sure the Rapid Key overlay is flipped down.) START/ Press ENTER Press compression method (G3, G4, or NO COMPRESSION) for the document that will be sent as an e-mail attachment. (Note: You can override this setting during the transmission procedure.) START/ Press...
Page 98: Installing The Network Scanner Software
Network Scanner Tool Note: Sharpdesk can be installed and used in 5 computers. If you need to install Sharpdesk in more than 5 computers, please contact your Sharp dealer. Software Programs For detailed information on each of the software programs, please refer to the user's guides on the CD-ROM.
Page 99 ♦ Saved in a folder. ♦ Passed to an application set in the Network Scanner Tool. ♦ Sent as e-mail. ♦ Saved in Sharpdesk. User's Guides for Software Programs The Manual folder in the CD-ROM contains user's guides (in PDF format) for each of the software programs.
Page 100 Installing the Network Scanner Software Installing the software programs Note the following when installing the software programs from the CD-ROM: ♦ Be sure to check the system requirements for installation of each of the software programs in the user's guides and on the information screen during installation.
Page 101: Setting Up Network Scanner Tool
Rapid Key or Speed Dial number on the machine. Follow these steps to set up the Network Scanner Tool. ♦ The FO-DC500/600 is referred to as “Copier” in the windows of the setup wizard. When the Sharp Network Scanner Tool Setup Wizard appears, click OK after confirming that the FO-DC500/600 is connected to the network.
Page 102 6 characters. • Enter any letter for the Initial (the initial is not used on the FO-DC500/600, however, an entry is necessary). Select the Process Definitions that you wish to use and click Next. Each process that you select will be assigned a Rapid Key or Speed Dial number on the machine.
Page 103 Select the machine (or machines) that you wish to use as a network scanner. The name that initially appears is the machine name set during the installation of the network scanning function. If a name was not set, “FO-DC500(600)” (or a higher number if there are multiple FO-DC500/600 machines on the network) will appear.
Page 104 If an additional FO-DC500/600 machine is installed on the network If an additional FO-DC500/600 machine is installed on your network after you have installed Sharpdesk and the Network Scanner Tool, it is not necessary to reinstall the software. Simply follow the steps below to automatically detect the new machine.
Page 105: Inbound Routing
Inbound Routing When the network scanner option is installed, you can have incoming faxes from specified senders (or all senders) automatically converted to e-mail and sent to designated e-mail recipients. ♦ This function provides a convenient means of forwarding received faxes to someone who is out of the office.
Page 106 Inbound Routing START/ Press and then ENTER FAX TRANSFER SETTING. START/ Press . Make sure that SET is ENTER selected. START/ Press ENTER Enter a 2-digit number from 01 to 41. This number is used to identify the set that you are storing. Enter a name for the set by pressing the letter entry keys (see Step 6 on page 26).
Page 107 Enter a sender’s fax number (max. 20 digits) by pressing the numeric keys and then press sender’s numbers. Example: If the sender’s number is 201-555-1212, enter 2105551212. Do not enter 12105551212 (do not enter “1” for a long distance number). •...
Page 108 Inbound Routing To activate the set immediately, make sure that ACTIVATE NOW is selected in the display and press If you do not want to activate the set, press ACTIVATE LATER and press STOP Press repeatedly to return to the date and time display. Deleting a set ♦...
Page 109 Enter the 2-digit number of the set that you wish to delete. START/ Press ENTER STOP Press repeatedly to return to the date and time display. Activating or deactivating a set Even if a set is stored, forwarding will not take place unless the set is activated.
Page 110: File Format
Inbound Routing Press that you wish to activate or deactivate START/ and press ENTER To activate the selected set, make sure that ACTIVATE NOW is selected in the display and press To deactivate the selected set, press LATER and press STOP Press repeatedly to return to the date and time display.
Page 111: Network Printer Option
Note that the printer cannot be directly connected to a computer using a parallel cable. The printer must be connected to the network through the FO-LN1 network interface kit. ♦ If you plan on moving the printer, contact your Sharp dealer.
Page 112: Installing The Printer Driver
Installing the Printer Driver Installing the Printer Driver The SHARP PCL XL printer driver printer driver is provided in the CD-ROM in the FO-NP1 printer kit. This driver must be installed in every computer that uses the printer. Important: The printer driver cannot be installed unless the FO-NP1 Printer Expansion Kit and FO-LN1 LAN interface have been installed in the machine and the machine is ready for use as a network printer.
Page 113 Network types There are two types of networks, a peer to peer network where you print directly to the printer without going through a server, and a client-server network where you print through a server. Follow the appropriate instructions below for your operating system and your network type to install the printer driver.
Page 114 Installing the Printer Driver Select “Create a new port” and select “Standard TCP/IP Port” from the list. Click Next. The “Add Standard TCP/IP Printer Port Wizard” will appear. Click Next. Enter the IP address of the printer (the port name is filled in automatically). •...
Page 115 Select Custom and then click the Settings button. The ”Configure Standard TCP/IP Port Monitor” window will appear. Select LPR for the protocol, and enter any name for the queue name. Click OK. Installing the Printer Driver...
Page 116 Installing the Printer Driver Click the Next button. Check your settings and then click the Finish button. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button. Insert the PRINTER UTILITIES CD-ROM into your CD-ROM drive. If the “Readme First”...
Page 117 Follow the instructions on your screen. When the “Printer Sharing” window appears, select Share as. If you would like to change the name, enter a new name (this must be 8 characters or less to allow sharing with Windows 98/Me computers).
Page 118 Installing the Printer Driver Windows NT Server The first step is to install Microsoft TCP/IP Printing. Click the Windows Start button, point to Settings, and then click on Control Panel. In the Control Panel window, double-click Network to open the Network window.
Page 119 Insert your Windows NT Server 4.0 CD-ROM into your CD-ROM drive. Make sure the correct path is entered and click the Continue button. Follow the instructions on your screen to install the component. When finished, restart Windows. The next step is to install the printer driver using the Add Printer Wizard. Click the Start button, point to Settings, and then click on Printers.
Page 120 Installing the Printer Driver Click the Close button in the Printer Ports window. Make sure the new port is selected in the list of ports and then click the Next button. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button.
Page 121 Follow the instructions on your screen. When the following window appears, select Share. If you would like to change the Share name, enter a new name (this must be 8 characters or less to allow sharing with Windows 98/Me computers). Click Next. Follow the instructions on your screen to finish installing the printer driver.
Page 122 Installing the Printer Driver Click the Windows Start button and then click Run. Type Q:\Setup.exe (substitute the letter of your CD-ROM drive for “Q”) and then click the OK button. The “Readme First” window will appear. Read the text and then click Next. Select User Tools and click Next.
Page 123 Using Add Printer The following procedure is used in all supported operating systems. Open the Printers folder in Windows (click the Start button, point to Settings, and select Printers; the exact steps may vary depending on your operating system). Double-click Add Printer in the Printers window to run the Add Printer Wizard and then click Next.
Page 124 Step 3 (follow all steps of the procedure as indicated). When the installation is completed, open the Printers window. Two Sharp printer icons will appear, one for a local printer and one for a network printer. Delete the icon for a local printer.
Page 125 Windows 98/Me Before installing the printer driver in Windows 98/Me, you must first install the IP Peer-to-Peer Redirector. The IP Peer-to-Peer Redirector is installed from the CD-ROM in the FO-LN1 network interface kit. Follow these steps to install the IP Peer-to-Peer Redirector and then the printer driver. Insert the FO-LN1 network interface CD-ROM into your CD drive.
Page 126 Installing the Printer Driver Select Local Printer and click Next. The Add Printer Wizard will display a list of printer models and manufacturers. Click the Have Disk button. Insert the PRINTER UTILITIES CD-ROM into your CD-ROM drive. If the “Readme First” window appears, click Cancel to close the window. Enter the path Q:\Option\English\98Me_pclxl (substitute the letter of your CD-ROM drive for “Q”) and click the OK button.
Page 127 From the Windows desktop, click on the Start button. Point to Settings and then click on Printers. Right click on the Sharp printer icon and then click on Properties. Click on Print Test Page. Follow the instructions on the screen to print the test page.
Page 128: Setting Up Status And Alert Messages
Setting Up Status and Alert Messages Setting Up Status and Alert Messages You can set up the machine to automatically send status and alert messages by e-mail to specified recipients. ♦ Status messages are sent on a regular basis (you can select the schedule), and let you know the number of pages that have been printed for copying and for network printing (the print count includes received faxes and lists printed from the operation panel of the machine).
Page 129 Setting Up Status and Alert Messages Next, click Status Message Parameters in the Web page menu. Enter the e- mail addresses to which status messages are to be sent, and select the schedule (1 or 2) for sending status messages. Schedules 1 and 2 can be set up at the bottom of the page.
Page 130: Printing From A Computer
If you wish to make permanent changes, open the Printers folder in Windows, right- click on the Sharp printer icon, and select Properties (Windows NT: Document Defaults, Windows 2000/XP: Printing Preferences) from the sidebar menu.
Page 131: Canceling A Print Job
Canceling a print job Follow the steps below to cancel a print job. ♦ If there is a problem with a print job that is sent to the machine (for example, the machine does not have the paper size specified for the job) the ALARM light on the machine will come on.
Page 132: Opening The Printer Driver
Click the Properties, Setup, or Printer button in the Print dialog box (the name of the button varies depending on the application). The properties of the SHARP FO-DC Series printer driver will appear. Select the desired settings on each tab.
Page 133: Printer Driver Settings
Printer Driver Settings The print settings that can be selected in the Paper, Page Layout, Quality, and Options tabs of the printer driver are described below. Paper tab Paper Size Select the paper size to be used for printing. If the paper size set in the application is different from this setting, the paper size in the application normally takes precedence.
Page 134 Printer Driver Settings Paper Source Select the paper source to be used. When Auto Select is selected, the source which contains the same size of paper as the paper size setting is automatically selected. If a specific source is selected, paper is drawn from that source regardless of the paper size setting.
Page 135: Page Layout Tab
Page Layout tab N-up N-up allows multiple document pages (where N is the number of pages) to be printed on a single sheet of paper by reducing each page. Selections are Off, 2-up, 4-up, 9-up and 16-up. Limitation: When any of the following settings are selected, the N-up function cannot be used. Fit to Paper: Scaling: Any setting except 100%...
Page 136: Quality Tab
Printer Driver Settings First Page Only Select this checkbox to print the Watermark on the first page only. Edit Watermark Click the Edit Watermark button to open the “Edit Watermark” window. This window lets you modify, add, or delete a Watermark. XY Image Shift This setting lets you shift the position of the image on the paper.
Page 137: Options Tab
Use Printer True Type Font Set this checkbox to use the True Type fonts that are resident in the printer. When this checkbox is not selected, printing will take place using fonts downloaded from the computer. Limitation: When the All Raster setting is selected, this function cannot be used. Options tab Input Option Use this setting to specify the paper sources that are installed in the machine.
Page 138: Making Copies
5. Making Copies Your machine can also be used to make copies. Single and multiple copies (up to 99 per original) can be made, enabling the machine to double as an office copier. ♦ You can perform all steps of a copy job even when the machine is busy printing other copy jobs, or when it is printing a received fax after the line has been disconnected.
Page 139 Select MULTI if you do not want the copies sorted, or SORT if you want the copies sorted (press Example of three copies each of three originals START/ Press to begin copying. ENTER Checking and canceling copy jobs in memory You can display the status of copy jobs in memory by following the steps below.
Page 140 Making Copies Press To cancel a job, press START/ then press ENTER When you have finished checking the list, press the date and time display. to scroll through the list of jobs. to select the job, press , and STOP twice to return to...
Page 141: Special Functions
Broadcasting The Broadcasting function allows you to send the same fax to as many as 179 destinations on the FO-DC500, or 279 destinations on the FO-DC600, in a single operation. First load the document, then enter the numbers of the receiving machines.
Page 142 Broadcasting • e-mail Press , enter an e-mail address, and then press network scanner option is installed; maximum of 20 full addresses.) Note: If you need to delete a destination, press destination and then press Note: Scan to FTP and Scan to Desktop destinations cannot be selected. START/ Press ENTER...
Page 143: Broadcasting Using A Group Key
When broadcasting to fax destinations, a Transaction Report is automatically printed out after broadcasting is completed. Check the "Note" column of the report to see if any of the fax destinations are marked "Busy" or have a communication error code. If so, send the document to those destinations again.
Page 144 Any Rapid Key that is not already programmed as a Rapid Key or a Program Key can be used as a Group Key. ♦ Up to 158 numbers can be stored in one Group Key on the FO-DC500, or 258 numbers on the FO-DC600. ♦...
Page 145 Make sure that “SET” is selected and START/ then press ENTER (To clear a Group Key, select CLEAR START/ and then press ENTER Press any Rapid Key not already programmed to select it as a Group Key. (If you are clearing a Group Key, press it and go to Step 9.) Enter a name for the Group Key by pressing the letter entry keys (see Step 6 on page 26).
Page 146: Editing A Group
Broadcasting START/ Press ENTER Return to Step 5 to program another Group Key, or press repeatedly until you return to the date and time display. Editing a group If necessary, you can add numbers to or delete numbers from a group by repeating the programming procedure for the Group Key.
Page 147: Confidential Operations
♦ Confidential transmission is only possible when the receiving machine is a Sharp model with confidential reception capability. ♦ To use this function, your name and fax number (OWN PASSCODE) must be entered in your machine as explained on page 25.
Page 148: Confidential Reception
Confidential Operations If the receiving machine has multiple confidential mailboxes, enter the appropriate mailbox number with the numeric keys (this step is required for machines with multiple mailboxes). If the receiving machine doesn’t have multiple mailboxes, go directly to Step 5. START/ Press ENTER...
Page 149 Enter a name for the mailbox (max. of 20 characters) by pressing the letter entry keys (make sure the Rapid Key overlay is down). Example: SHARP = • For more information on entering letters, see Step 6 on page 26.
Page 150 START/ Press ENTER Note: After entering the passcode, the machine will print it out for your records. If you forget the passcode and have kept no record, contact your Sharp dealer. Clearing a passcode CONFIDENTIAL Press (flip up the Rapid Key Z/<...
Page 151 Printing out received documents When you have received a confidential document, RCVD CONF. FAX will appear in the display. Print out the Confidential Reception List as explained on page 200 to see which mailbox has received the document, and then follow the steps below to print out the document.
Page 152: Polling
Polling Polling Polling allows you to call another fax machine and have it send a document to your machine without operator assistance. In other words, the receiving fax machine, not the transmitting fax machine, initiates the transmission. You can use your machine to both poll and be polled by others. Polling others To poll another fax machine, follow the steps below.
Page 153 • Enter a full fax number with the numeric keys (max. 60 digits) and then START/ press . (Note: A maximum of 20 full fax numbers can be entered. ENTER Less can be entered if a large number of programs, timer operations, and/ or group keys have been stored.) Note: If you need to delete a destination, press destination and then press...
Page 154 Polling Load the document. Make sure the reception mode is set to AUTO (see page 63). MENU Press and then until MEMORY POLL MODE is selected in the display. START/ Press ENTER Make sure that “SET” is selected in the display and then press If no other memory polling documents have been stored, select “1 TIME”...
Page 155 unlimited number of times, and then press If another document has already been stored, make sure that APPEND is selected and then press RESOLUTION Press and/or desired, and then press START/ Press ENTER • The document will be scanned into memory, and your fax will go on polling standby.
Page 156: Polling Security
Note: System and ID numbers can only be used if the other fax machine is also a Sharp machine. Turning Polling Security on and off Polling Security is turned on or off with Option Setting 8 as explained on page...
Page 157: Storing And Clearing Fax Numbers For Polling Permission
Storing and clearing fax numbers for polling permission You can store up to 10 fax numbers in your machine’s list of permitted numbers. MENU Press and then until ENTRY MODE is selected in the display. START/ Press and then ENTER until PASSCODE SETTING is selected.
Page 158 Polling Programming and clearing a System number One 4-digit System number can be programmed in your machine for giving and receiving polling permission. Polling will take place if your System number matches the other fax machine’s System number or one of its ID numbers. MENU Press and then...
Page 159 Storing and clearing ID numbers for polling permission Up to five 4-digit ID numbers can be programmed in your machine for giving and receiving polling permission. Polling will take place if one of your ID numbers matches the other fax machine’s System number. MENU Press and then...
Page 160: Timer Operations
Timer Operations Timer Operations The Timer function allows you to store a fax job to be performed automatically at a specified time. Up to 59 timer jobs can be stored at any one time, and the time of each can be specified up to a week in advance. You can use this function to take advantage of lower off-peak rates without having to be there when the operation is performed.
Page 161 Press to select A.M. or Press take place (if you want the operation to take place within the next 24 hours, select “WITHIN A DAY”.) START/ Press and go to the specific procedure for your operation (see the ENTER following pages). Transmission (SEND MODE) (Continued from Initial procedure .) Dial the receiving machine using one of the following methods:...
Page 162 Timer Operations Broadcasting (Continued from Initial procedure .) Select the destinations using any of the following methods: • Press a Rapid Key. SPEED DIAL • Press and enter a Speed Dial number. (If you enter less than 3 digits for the number, press •...
Page 163: Confidential Transmission
Confidential transmission (Continued from Initial procedure .) Enter the mailbox number (2 digits). (Go directly to Step 9 if the receiving machine does not have mailboxes.) START/ Press ENTER Dial the receiving machine using one of the following methods: • Press a Rapid Key.
Page 164: Serial Polling
Timer Operations Polling (Continued from Initial procedure .) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number (if you enter less than 3 START/ digits, press ENTER...
Page 165 START/ Press ENTER Canceling a timer operation If you need to cancel a timer operation before it is performed, follow the steps below. ♦ You will need to know the number assigned to the operation in order to cancel it. If you don’t remember the number (it appears in the display when you set the operation), print out the Timer List.
Page 166: Batch Transmission
Batch Transmission Batch Transmission Batch transmission allows you to store multiple fax jobs in memory for automatic transmission to one destination at a set time. If you often send faxes to a particular destination, this function helps reduce telephone costs by allowing you to conveniently send multiple faxes on one connection.
Page 167 Press the appropriate Batch Key. • After scanning, the message number assigned to your document will appear in the display. STOP Press • The document will be transmitted at the designated time along with any other jobs stored under the same key. After transmission, all jobs in the batch will be cleared from memory.
Page 168: Entering And Using Programs
Entering and Using Programs Entering and Using Programs If you frequently perform the same operation involving the same party, you can program all the steps of the operation into one Program Key. This allows you to perform the operation by simply pressing that key. ♦...
Page 169 Select a Program Key by pressing any Rapid Key that has not yet been programmed. Enter a name for the program by pressing the letter entry keys (see Step 6 on page 26). (Maximum of 20 characters.) If you don’t want to enter a name, go directly to Step 7. START/ Press ENTER...
Page 170 Entering and Using Programs Go to the specific procedure for your operation (see the following pages). Transmission (SEND MODE) (Continued from Initial procedure .) Dial the receiving machine using one of the following methods: • Press a Rapid Key. SPEED DIAL •...
Page 171 Confidential transmission (Continued from Initial procedure .) Enter the mailbox number (2 digits). (Go directly to Step 15 if the receiving machine does not have mailboxes.) START/ Press ENTER Dial the receiving machine using one of the following methods: • Press a Rapid Key.
Page 172 Entering and Using Programs Polling (Continued from Initial procedure .) Dial the machine to be polled using one of the following methods: • Press a Rapid Key. • SPEED DIAL Press and enter a Speed Dial number (if you enter less than 3 START/ digits, press ENTER...
Page 173 Note: If you need to delete a destination, press destination and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Broadcasting (Continued from Initial procedure .) Select the destinations using any of the following methods: •...
Page 174 Entering and Using Programs RESOLUTION Press and/or desired, and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Batch transmission (Continued from Initial procedure .) Dial the receiving machine using one of the following methods: •...
Page 175 Being Polled (Memory polling) (Continued from Initial procedure .) Press to allow polling only once, or number of times. START/ Press ENTER RESOLUTION Press and/or desired, and then press START/ Press ENTER STOP Press repeatedly until you return to the date and time display. Clearing a Program Key To clear a Program Key, follow these steps: MENU...
Page 176 Entering and Using Programs START/ Press and then ENTER select CLEAR. START/ Press ENTER Press the Program Key that you want to clear. START/ Press ENTER STOP Press repeatedly until you return to the date and time display. PROGRAM ENTRY MODE 1=SET 2=CLEAR PROGRAM CLEAR...
Page 177: Using A Program Key
Using a Program Key Follow the steps below to perform a programmed operation. If this is a transmission operation or memory polling operation, load the document. Press the appropriate Program Key. Canceling a programmed timer operation If a Program Key has been pressed for a timer operation and you need to cancel the operation before it is performed, follow the steps below.
Page 178: Duplex Scanning For Two-Sided Documents
Duplex Scanning for Two-sided Documents Duplex Scanning for Two-sided Documents To transmit or copy documents which have printing or graphics on both sides of the page or pages, use Duplex Scanning. With this function, you simply feed the document (all pages) through the machine once, turn the stack of pages over, and feed it through again.
Page 179: Print Hold
• The machine will print out the Print Hold code for your records. • In the event that you forget the code and have kept no record, contact your Sharp dealer. Display: MENU MODE 6:SERIAL POLLING MODE 7:MEMORY POLL MODE...
Page 180: Printing Received Faxes
Print Hold Turning on the Print Hold function To turn on the Print Hold function, set Option Setting 38 to YES (see pages 189 and 199). Note: A Print Hold code must be programmed before Option Setting 38 can be set to YES. Printing received faxes When a fax has been received to memory because the Print Hold function is turned on, RCVD PRINT HOLD FAX will appear in the display.
Page 181 Clearing the Print Hold code Follow the steps below if you need to clear the Print Hold code. Note: To clear the Print Hold code, Option Setting 38 must first be set to NO. MENU Press and then • Make sure that PRINT HOLD is selected in the display.
Page 182: Department Control
When it is activated, a department code must be entered before an operation can be performed. ♦ Department Control can only be activated by your Sharp dealer. If you wish to use this function, contact your dealer. ♦ Department Control allows you to track the number of pages transmitted as well as the transmission time for each authorized department or person.
Page 183 START/ Press ENTER Make sure that “SET” is selected and then press (To clear a Department Code, select CLEAR and then press Programming: Enter a 2-digit number from “01” to “99” with the numeric keys. This number identifies the Department Code that you will enter in the next step.
Page 184: Accessing The Machine
Department Control Accessing the machine When Department Control is activated, you must enter your Department Code before using the machine. ♦ If you do not begin the operation within one minute after entering the code, the machine will return to controlled access mode. Note: You do not need to enter a Department Code to receive faxes manually (by picking up an extension phone connected to the same line and pressing the machine).
Page 185: Blocking Reception Of Unwanted Faxes
Blocking Reception of Unwanted Faxes The Anti Junk Fax function allows you to block reception of faxes from parties that you specify. This saves paper by not printing out unwanted "junk" faxes. To use this function, first turn it on by setting Option Setting 20 (Anti-Junk Fax) to ON as explained on page 195, and then enter the fax numbers from which you do not want to receive faxes as explained below.
Page 186 Blocking Reception of Unwanted Faxes Entering: Enter a 2-digit number from “01” to “50” with the numeric keys. This number identifies the fax number that you will enter in the next step. Clearing: Enter the 2-digit number that identifies the fax number you want to clear, and go to Step 7.
Page 187: Telephone Billing
Telephone Billing If you are on a PBX, you can have the machine send a code to the PBX that identifies the sender for billing purposes each time a fax is sent. Telephone billing is possible in two ways: using Department Control and by direct billing code entry.
Page 188 Telephone Billing Load the document (s). • If you are using Normal Dialing, press SPEAKER or pick up an extension phone connected to the same line. • SEND READY will appear in the display. Enter your number to access an outside line (max. of 3 digits). Flip down the Rapid Key overlay and press code (max.
Page 189: Distinctive Ring
Distinctive Ring Important: ♦ To use distinctive ring, you must subscribe to a distinctive ring service from your local phone company. ♦ Your machine may not be compatible with some distinctive ring services. Note for dual line option: Distinctive ring can only be used on Line 1. Distinctive ring is a service offered by some local telephone companies whereby they assign an additional second number to your regular single line.
Page 190 Distinctive Ring RING PATTERN 1 RING PATTERN 2 RING PATTERN 3 STANDARD RING OFF SETTING START/ Press ENTER STOP Press repeatedly to return to the date and time display. Selections in Canada In Step 3 of the above procedure, the selections available in Canada are as follows: RING PATTERN 1 RING PATTERN 2...
Page 191: Optional Settings
7. Optional Settings The optional settings allow you to customize the machine to better suit your needs. An initial setting has been made for each optional setting at the factory. To change a setting, follow the steps below to display the optional setting, and then select a new setting as explained in the pages that follow.
Page 192 Optional Settings Optional Settings Setting 01: DEFAULT FAX RESOLUTION This option sets the default resolution (the resolution used if a setting is not RESOLUTION selected with select STANDARD, FINE, SUPER FINE, or ULTRA FINE, and then press START/ ENTER ♦ Initial setting: STANDARD Setting 02: NUMBER OF RINGS AUTO RECEPTION This sets the number of rings the machine waits before answering an...
Page 193 Setting 05: TRANSACTION REPORT PRINT SELECTION This sets the condition for printing out a Transaction Report. Press to select one of the following conditions, and then press ERROR/TIMER/ MEMORY: SEND ONLY ALWAYS PRINTS NEVER PRINTS ERROR ONLY ♦ Initial setting: ERROR ONLY Setting 06: RECALL TIMES This sets the maximum number of times your fax will automatically redial if the line is busy.
Page 194 Optional Settings Setting 09: ERROR CORRECTION MODE (ECM) Select YES to have any distortions in a transmission due to noise on the telephone line corrected before print-out at the receiving end. This is only effective when the other machine has ECM as well. Select NO to turn the function off.
Page 195 Setting 14: RECEIVE REDUCE This setting is used to reduce received documents slightly before printing to ensure that data on the edges are not cut off. Select AUTO for automatic reduction or 100% for no reduction. Press START/ and then press ENTER ♦...
Page 196 Optional Settings PRIORITY setting will now appear. Use this setting to select the source from which you want paper to be drawn in the event that the “1ST PRIORITY” source runs out of paper. If you wish to have the incoming fax received to memory in this case, select “NONE”.
Page 197 Setting 20: ANTI-JUNK FAX Select ON to block reception from fax numbers entered in the Anti Junk Fax List. Select OFF to allow reception from all numbers. Press make the selection and then press ♦ Initial setting: OFF Setting 21: ALARM VOLUME This sets the volume of the beep sound that alerts you to error conditions and informs you that operations have been completed.
Page 198 Optional Settings sender’s name entered in Chapter 1 will appear). Press make the selection and then press ♦ Initial setting: OFF Setting 25: BEEP LENGTH This sets the duration of the beep that signals the end of transmission, reception, and copying. Press SECONDS, 1 SECOND, or NO BEEP) and then press ♦...
Page 199 Setting 28: DISTINCTIVE RING This sets the ring pattern to which your fax will answer if you subscribe to a distinctive ring service. Press START/ press . See page 187 for more details. ENTER ♦ Initial setting: OFF Setting 29: VERIFICATION STAMP Select ON if you want the machine to stamp each original document page as it is scanned.
Page 200 Optional Settings to select NO and then press automatically if the selected paper source runs out of paper.) Note for FO-DC500: This setting is only available if your dealer has installed the paper cassette option. ♦ Initial setting: NO Note: If you turn off the Separate Mode setting, Option Setting 16 will subsequently appear in the display to allow you make an appropriate setting for cassette selection.
Page 201 Setting 38: PRINT HOLD Use this setting to turn on or turn off the Print Hold function (see page 177). To turn on the Print Hold function, press START/ press . (Note: A Print Hold code must be programmed before YES can ENTER be selected.) To turn off the Print Hold function, press...
Page 202: Printing Lists And Reports
8. Printing Lists and Reports You can print lists showing settings and information entered in the machine. You can also print out reports on recent activity and individual operations after they are completed. The lists and reports are described on the following pages.
Page 203 ♦ All information is erased after a report is printed out. If automatic print-out is turned off and the report is not printed manually for 30 operations, the information on the oldest operation will be overwritten each time a new operation is performed.
Page 204 Sharp model. CANCEL 4 - (Used for confidential transmission only) A confidential transmission was cancelled because an incorrect mailbox number was entered for a machine with confidential mailboxes, or the other machine’s memory is full.
Page 205 Optional Setting List (List 05) This list shows the current status of the option settings. Program and Group List (List 06) The top part of this list shows the programs that have been entered. The bottom part shows the fax numbers that have been programmed into Group Keys.
Page 206: Transaction Report
Printing Lists and Reports Fax Transfer List (List 12) This list shows the sets of sender’s numbers and forwarding e-mail addresses that have been stored for the Inbound Routing function. (This list is only available when the network scanner option is installed.) Transaction Report This report is printed out automatically after a fax operation is completed to allow you to check the result.
Page 207: Maintenance
9. Maintenance Cleaning the Scanning Glass and Rollers Clean the reading glass and rollers frequently to ensure the quality of your transmitted images and copies. Open the operation panel. • Squeeze the release marked PANEL RELEASE and pull up. Wipe the scanning glass, white backplate, and rollers with a soft cloth. •...
Page 208: Replacing The Verification Stamp
Replacing the Verification Stamp Replacing the Verification Stamp If you are using the Verification Stamp function, you will need to replace the ink cartridge in the stamp unit when it runs out of ink (when the stamped mark on original documents becomes faint). A new ink cartridge can be obtained from your dealer.
Page 209: Troubleshooting
10. Troubleshooting Problems and Solutions Line error Problem LINE ERROR appears in the display, and/or a transaction report is printed out with COM. E- and a number from 0 to 31 in the NOTE column. Solution Try the transaction again. If the error persists, check the following: •...
Page 210: Dialing And Transmission Problems
• If the receiving machine is in manual mode with no attendant, reception will not be possible. • If the receiving machine is not a Sharp model, make sure it is G3 compatible. • Check the display for error messages.
Page 211: Reception And Copying Problems
Reception and copying problems Problem The machine doesn’t receive documents automatically. The received document is faint. The printed image appears dirty and/or the paper jams frequently. The power is on, but no reception takes place. Received images are distorted. Solution •...
Page 212: General Problems
Problems and Solutions The quality of copies is poor and/or black lines appear. Dots appear at regular intervals on received documents and copies. The printing paper comes out blank when you try to receive a document. General problems Problem Nothing appears in the display.
Page 213 Network interface board problems Problem The amber light illuminates steadily. The amber light blinks. Cannot connect to the network for either printing or scanning. Network printer problems Problem The printer function does not operate. The machine is on but data is not received. (The DATA light does not light or blink.) Solution...
Page 214 Problems and Solutions The machine is on and data is received, but the data is not printed. (The DATA indicator blinks.) The machine cannot be selected from your computer. Incorrect printing orientation The printed image is clipped or off the edge of the paper.
Page 215 Network scanner problems Problem The recipient can not open the image data. Data sent does not reach the recipient. Scan to E-mail is not successful. A long time is required to send an image. Solution • Does the recipient have a software program (viewer) that is compatible with the format of the file sent? Try sending the image using a different file format...
Page 216: Messages And Signals
Messages and Signals Messages and Signals Display messages CHECK CASSETTE CONF. REFUSED CONF. RX ERROR CHECK COVER OR DRUM DRUM LIFE REACHED E-MAIL TRANSFER FAX RCVD IN MEMORY LINE ERROR MEMORY FULL ERROR This indicates that the cassette is not installed properly.
Page 217 Sharp model. This indicates that you are out of paper. If the machine has multiple paper sources, the message will be followed by the paper source (or sources) that is out of paper in parentheses.
Page 218: Audible Signals
Messages and Signals WAITING<MEMORY FULL> Network scanner communication errors If a communication error occurs during transmission of a scanned image, the following error message will appear with an error code. NET-SCAN ERROR CE-XX Error Code Description of the Error CE-01 The network interface board is not installed or is out of order.
Page 219: Clearing Paper Jams
Clearing Paper Jams Clearing a jammed document If the original document doesn’t feed properly during transmission or copying, or REMOVE ORIGINAL(S) appears in the display, first try pressing the document doesn’t feed out, open the operation panel and remove it. Important: Do not try to remove a document without opening the operation panel.
Page 220: Clearing Jammed Printing Paper
Clearing Paper Jams Clearing jammed printing paper If the printing paper jams, PAPER JAM will appear in the display. Follow the steps below to clear the jam. Press the green release and open the print compartment cover. • Caution! The fusing unit inside the print compartment becomes very hot during operation.
Page 221 Replace the drum cartridge. • Make sure the drum cartridge is inserted in as far as it will go. Replace the toner cartridge and then close the print compartment cover. If you have a paper cassette and the display still indicates that paper is jammed, pull out the cassette and remove the jammed paper.
Page 222: Fcc Regulatory Information
If trouble is experienced with this equipment, or for repair or warranty information, please contact your authorized Sharp dealer. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 223 S H A R P (Name and Telephone Number) Sharp Electronics Corporation Telephone number for information: 1-800-237-4277 Emergency telephone number : 1-800-255-3924 Sharp Electronics of Canada Ltd. Telephone number for information: 905-890-2100 Emergency telephone number : 1-800-255-3924 Proportion OSHA Z-Tables ACGIH TLV >90% 1 - 5% 3.5 mg/m...
Page 224 ACGIH-TLV(USA): 10mg/m Personal Protective Equipment None required when used as intended in Sharp equipment. For use other than normal customer-operating procedures (such as in bulk toner processing facilities), goggles and respirators may be required. Hygiene Measures: Wash hands after handling.
Page 225 This information relates only to the specific material designated as supplied by the manufacturer. This information is supplied to us by the manufacturer and Sharp offers no warranties as to its accuracy and accepts no responsibilities for any typographical errors which may appear on these sheets.
Page 226: Quick Reference Guide
QUICK REFERENCE GUIDE SENDING FAXES Place the document (up to 50 letter-size pages) face down in the document feeder. (Note: For Normal Dialing and Direct Keypad Dialing, you can also load the document after dialing the number.) RESOLUTION CONTRAST Press Normal Dialing 1.
Page 227: Guía De Referencia Rápida
5. Para memorizar un número de Tecla rápida, pulse la Tecla rápida deseada. Para memorizar un número de Marcación abreviada, pulse número del 1 al 100 (FO-DC500) o al 200 (FO-DC600) (pulse menos de 3 dígitos). (Si desea borrar un número, selecciónelo...
Page 228: Guide De Référence Rapide
SPEAKER Pour enregistrer un numéro à composition accélérée, pressez la touche un numéro compris entre 1 et 100 (FO-DC500) ou 200 (FO-DC600) (pressez la touche si vous entrez moins de 3 chiffres). (Si vous désirez effacer un numéro, sélec- tionnez-le selon la méthode décrite ci-avant...
Page 229: Index
Index Activity Report, 200 Auto Listing, 190 Alarm volume, 195 Anti Junk Fax, 183, 195 Anti Junk Number List, 203 Audible signals, 216 Auto Cover Sheet, 192 Auto reception mode, 63, 64 Auto-dial numbers, programming, 39 Backlight setting, 198 Batch page numbering, 62 Batch transmission, 164-165 Batch Transmission List, 203 Beep length, 196...
Page 230 Index Jams, clearing, 217-219 Letters, entering, 26, 67 Line error, 207 Loading the document, 34 Mail server settings, 79 Manual reception mode, 63, 64 Memory Checking documents in, 51, 65 Sending faxes from, 45 Substitute reception to, 65 Memory retransmission, 53 Multi TTI, 195 Network interface board Initializing, 77...
Page 231 Scanning glass, cleaning, 205 Search Dial, 49 Separate Mode, 197 Speaker volume, 30 Speed Dialing, 47 TEL. LINE jack, 16 TEL. SET jack, 16 Telephone billing, 185 Telephone Billing Code, 196 Telephone line cord, 16 Telephone, connecting, 16 Time, setting, 27 Timer, 158 Timer List, 202 Toner cartridge...
Page 235 Sharp. You should be aware, however, that Sharp does not itself extend any warranties, either express or implied, directly to you, the end-user, and no one is authorized to make any representations or warranties on behalf of Sharp.
Page 236: Sharp Corporation
SHARP ELECTRONICS CORPORATION Sharp Plaza, Mahwah, New Jersey 07430-1163 1-800-BE-SHARP http://www.sharpusa.com SHARP ELECTRONICS OF CANADA LTD. 335 Britannia Road East, Mississauga, Ontario L4Z 1W9 http://www.sharp.ca SHARP CORPORATION FOR YOUR RECORDS Please record the model number and serial number below, for easy reference, in case of loss or theft.

This manual is also suitable for:

Fo-dc600

Sharp FO-DC500 Network Manual

Introduction

Table of Contents

A Look at the Operation Panel

1 Installation

2 Sending and Receiving Documents

3 Network Scanner Option

4 Network Printer Option

5 Making Copies

6 Special Functions

7 Optional Settings

8 Printing Lists and Reports

9 Maintenance

10 Troubleshooting

Quick Reference Guide

Guía de Referencia Rápida

Guide de Référence Rapide

Index

Quick Links

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Summary of Contents for Sharp FO-DC500

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Table of Contents