Reception And Copying Problems - Sharp AJ-5030 Operation Manual

Faxing Problems

Reception and copying problems

Problem
The machine doesn't
receive documents
automatically.
The power is on, but no
reception takes place.
The printing paper comes
out blank when you try to
receive a document.
The received document is
faint.
Received images are
distorted.
The quality of copies is
poor. Spots or lines
appear.
116
• Make sure that the reception mode is set to AUTO.
If you subscribe to a distinctive ring service, make
sure that the Distinctive Ring function is set to the
correct ring pattern. If you do not subscribe to a
distinctive ring service, make sure that Distinctive
Ring is set to OFF SETTING. (See Distinctive Ring
on page 87.)
• Make sure that the telephone line cord is plugged
into the TEL. LINE jack, and not the TEL. SET jack.
• Make sure that the document is loaded properly in
the feeder of the transmitting machine. Make a
copy or print a report to confirm the printing ability
of your machine.
• Ask the other party to send higher contrast
documents. If the contrast is still too low, your
machine may need service. Make a copy or print a
report to check your machine's printing ability.
• The black ink cartridge may need replacement.
• If ECM mode (see page 77) is turned off, noise on
the telephone line may cause distortion. Have the
other party try sending the document again.
• If the other party has ECM mode, make sure this
feature is turned on in both machines (see page
77).
• Make a copy or print a report on your machine. If
the copy or report is also distorted, your machine
may need service.
• Any dirt or material on the scanning glass will
cause spots and/or lines to appear on copies and
transmitted faxes. Clean the scanning glass as
explained on page 108.
Solution