Altigen AltiWare ACM 5.1 Administration Manual page 453

workgroups 282
skill-based routing 295
SMTP service 89
SMTP/POP3
setting for extension 207
softswitch architecture 79
speed dial
station 205
speed dialing
configuration 64
SQL 71
starting AltiGen services 394
static noise, test tool 388
station speed dialing 205
Status bar information 44
Stop Switching Service 49
stop/start
AltiWare services 49
stopping AltiGen services 394
subscribing to service 419
Summary button 44
Superframe Format (SF) 132
synchronization
e-mail servers 90
synchronizing domain servers
manually 354
system
business hours 60
call park 53
call restrictions 66
country relevant 72
distinctive ringing 53
e-mail 89
extension length 55
home area code 53
ID 52
main number 53
messaging 87
numbering plan 54
summary report 355
work days configuration 61
System button 43
system clock master 133
system data
backup 388
restore 388
system hang, test tool 387
System menu 43
system reports 355 – 357
T
T1
channel assignment 420
subscribing to service 419
T1 signaling
dialing delay 157
protocol 157
AltiWare ACM 5.1 Administration Manual
T1/E1 clock 133
T1/PRI
troubleshooting 141
TCP fragmentation 316
TCP ports 423
AltiServ behind NAT 336
technical support 427
technical training for system ad-
mins 428
TEI (terminal endpoint identifier)
139
terminal endpoint identifier (TEI)
139
test tools 387
testing AltiGen boards 387
text tag, collecting digits 99
TFTP server 235
tie trunk 152
tie trunks 68
time display 234
toll call prefixes 72
tools, AltiGen 387
Trace Collector tool 394
trace, collecting 394
traffic, VoIP statistics 48
training, technical, for system ad-
mins 428
transmitted caller ID 196
transmitted CID 196
Triton Analog Station Line Proper-
ties dialog box 200
Triton analog trunk GS/LS proper-
ties, setting 160
Triton Resource board 125
Triton T1/E1 trunk properties,
setting 157
Triton T1/PRI Board
configuration 128
troubleshooting
cannot make connection 431
checking network configura-
tion 431
checking traffic 431
loop-back test 431
poor voice quality 431
VoIP board 431
troubleshooting T1/PRI 141
trunk
access code 150 , 153
attributes 152
Centrex 152
configuring recording 153
dialing scheme 151
direction of transmission 150
incoming call routing 172
location format 149
phone number 151
trunk access 59
439
trunk access code vs route access
code 150 , 181
trunk based recording 112
Trunk button 43
trunk channel, measuring Rx level
164
trunk configuration 147
Trunk Monitor Enable 223
trunk properties
H323 tie, setting 154
Quantum, setting 169
SIP trunk, setting 155
SIPtie, setting 154
Triton analog trunk GS/LS, set-
ting 160
Triton T1/E1 trunk, setting 157
trunk seizure
Quantum 170
Trunk View window 46 , 148
trunks
paging 151
setting attributes 150
Triton T1/E1 trunk properties,
setting 157
unavailable 147
using Apply To button 150
trunks, tie 68
U
UDP 316
UDP ports 423
AltiServ behind NAT 336
unanswered calls 260
handling 293
unanswered calls, handling 218
uninstalling AltiWare 38
unusual voice mail activity notifi-
cation 210
update prompts 75
upgrading and migrating 24
user defined # 237
user interface 41
users, managing VoIP domain
345
V
View menu 43
View windows 44
virtual extension 194
voice
quality 431
Voice File Converter 398
voice mail
configuration 87
distribution lists 90
messaging 87
mobile extension 247
Index