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Epson 3865X Plus User Manual

Epson user's guide personal computer 3865x plus.
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  • Page 2

    Disconnect the peripheral devices and their input/output cables one at a time. If the interference stops, it is caused by either the peripheral device or its I/O cable. These devices usually require shielded I/O cables. For Epson peripheral devices, you can obtain the proper shielded cable from your dealer. For non-Epson peripheral devices, contact the manufacturer or dealer for assistance.

  • Page 3

    ® E P S O N E Q U I T Y ™ 3 8 6 S X P L U S User’s Guide...

  • Page 4: Copyright Notice

    DISCLAIMER OF WARRANTY Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential incidental or consequential damages, so this exclusion may not apply to you.

  • Page 5

    I M P O R T A N T S A F E T Y I N S T R U C T I O N S Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning.

  • Page 6

    11. Never push objects of any kind into this product through cabinet slots, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 12.

  • Page 7: Table Of Contents

    Contents Introduction Optional Equipment ....... . . Operating Systems and Other Software ....VGA Utilities .

  • Page 8

    Setting the Display Adapter Type ..... . Setting the Power-on Password......Setting the Processor Speed .

  • Page 9

    Enhancing System Operations Chapter 4 Using AUTOEXEC.BAT and Other Batch Files ..Changing the Processor Speed ......Entering Keyboard Commands .

  • Page 10

    Appendix A Using the VGA Utilities Preparing to Install Drivers or Utilities ....Microsoft Windows/286, Versions 2.03 and 2.1... . Microsoft Windows/386, Version 2.1.

  • Page 11

    Removing a Hard Disk From the Vertical Position ..B-24 Installing or Removing a Disk Drive in the Horizontal Position ......Removing the Subassembly .

  • Page 12

    Software Problems........Printer Problems ........Option Card Problems .

  • Page 13: Introduction

    Introduction The Epson® Equity™ 386SX PLUS is a high-performance personal computer which offers exceptional speed and convenience in a compact design. The computer’s 16 MHz 80386SX microprocessor makes all your programs run faster, even when supporting multitasking operations. Your system includes either 1MB or 2MB of internal memory, a built-in VGA (video graphics array) display adapter, built-in parallel and serial interfaces, an IBM®...

  • Page 14: Operating Systems And Other Software

    Operating Systems and Other Software You probably have a version of MS-DOS: the operating system by Microsoft? to use with your Equity 386SX PLUS. Epson has enhanced MS-DOS by adding two time-saving utilities-HELP and MENU-that make it easier to use. The HELP program lets you display information on the screen about any MS-DOS command.

  • Page 15: Vga Utilities

    VGA Utilities Epson has provided special VGA device drivers and utilities that you can use with certain VGA monitors, such as multi- frequency monitors. Using these utilities, you can take advantage of extended VGA features such as 16-color graphics mode resolutions up to 800 x 600 and 132-column text mode.

  • Page 16

    Chapter 2 describes how to run the Setup program to define your computer’s configuration. You must do this before you use your computer. You may need to do it again later, if you change the configuration. Chapter 3 provides instructions for performing important operating procedures, including using and caring for disks and disk drives.

  • Page 17: Where To Get Help

    Where to Get Help Customer support and service for Epson products are provided by a network of authorized Epson dealers and Customer Care Centers throughout the United States. Epson America provides product information and support to its dealers and Customer Care Centers.

  • Page 18: Setting Up Your System

    Chapter 1 Setting Up Your System Setting up your Equity 386SX PLUS personal computer is easy. Just follow the eight steps in this chapter. As you set up your computer, you may want to leave this manual’s back cover foldout open so you can refer to the illustrations identifying the different parts.

  • Page 19

    Before you set up your computer, it’s important to choose a convenient location where it can run properly. Select a location that provides the following: A large, sturdy desk or table. The surface should be strong enough to easily support the weight of your system and large enough to accommodate all of its components.

  • Page 20: Removing The Protector Card

    Removing the Protector Card If you have a 5 %-inch diskette drive, there is a protector card in the diskette slot. This card is inserted at the factory to protect the read/write heads in the drive. To remove it, flip the latch up to pop the card out part way, then pull it out, as shown below.

  • Page 21: Connecting A Monitor

    Connecting a Monitor The procedure you use to connect your monitor to the computer depends on the type of monitor you have. If you have a VGA monitor (or a multi-frequency monitor with an analog connector), you can connect it to the computer’s built-in VGA port.

  • Page 22

    4. Examine the connector end the monitor cable, and position the plug to match the orientation of the monitor interface (marked with a monitor icon). Then insert the plug into the port (the connector should fit in easily when properly oriented), as shown below. A/ \// retaining screws 5.

  • Page 23

    6. Plug the monitor power cord into the monitor’s power inlet, as shown below. 7. Plug the other end of the power cord into an electrical outlet. Setting Up Your System...

  • Page 24: Using A Display Adapter Card

    Using a Display Adapter Card If you are using a non-VGA monitor, you’ll need to install a display adapter (video) card in one of the computer’s option slots before you can connect the monitor. (Your dealer may have already installed the video card for you.) If the video card has not yet been installed, you’ll need to follow the step-by-step instructions in Chapter 5 to install an option card.

  • Page 25: Connecting A Printer Or Other Device

    Your computer has both parallel and serial interfaces. To connect a printer or other peripheral device to one of these interfaces, follow the instructions below. Of course, Epson offers a full range of printers; ask your dealer for more information.

  • Page 26

    Once you have the correct printer cable, follow these steps: 1. Place the printer next to the computer with the back panels facing you. 2. One end of the printer cable has a 25-pin, D-shell connector. Position the plug to match the orientation of the parallel interface (marked with a special icon).

  • Page 27

    3. Connect the other end of the cable to the printer, as shown below. To secure the cable, squeeze the clips at each side of the printer port and push them into place. 4. Plug the printer’s power cord into a three-prong, 120-volt, grounded electrical outlet.

  • Page 28: Using The Serial Interface

    Using the Serial Interface If you have a printer, a modem, or other peripheral with a serial interface, you can connect it to the serial (RS-232C) port on the back of the computer. The serial port uses a DB-9P connector, so be sure you have a compatible cable.

  • Page 29: Connecting The Keyboard

    Connecting the Keyboard Follow these steps to connect the keyboard: 1. Hold the keyboard cable connector so the indicator on the housing faces up. Insert the plug into the appropriate socket, marked with a keyboard icon, as shown below. Setting Up Your System 1-12...

  • Page 30: Connecting The Mouse

    2. You can raise the keyboard by adjusting the legs on the bottom. To change the angle of the keyboard, turn it over and flip each leg upward until it locks into place, as shown below. Connecting the Mouse Your computer has an auxiliary port for an IBM PS/2 compatible mouse that uses a miniature DIN (6-pin) connector.

  • Page 31

    Caution Although the mouse and keyboard connectors are physically identical, they cannot be used interchangeably. Take care to insert the mouse plug into the mouse port. Once you have connected a mouse, you may need to add commands to your MS-DOS CONFIG.SYS file to enable your computer and the manual that came with your mouse for instructions.

  • Page 32: Connecting The Power Cord

    Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the AC power inlet on the back panel, as shown below. WARNING To avoid an electric, shock, be sure to plug the curd into the computer before plugging it into the wall socket.

  • Page 33: Turning On The Computer

    Turning On the Computer After you set up your system, you’re ready to turn on the power. But first, read the following safety rules to avoid accidentally damaging your computer or injuring yourself: Do not unplug cables from the computer when the power is Never turn on the computer with a protector card in the diskette drive.

  • Page 34

    3. Turn on the monitor, printer, and any other peripheral devices connected to the computer. 4. To turn on the computer, press the power button located on the right side of the front panel, as shown below. The power indicator below the button lights up. After a few seconds, the computer starts to perform a diagnostic self test-a series of checks it completes each time you turn it on to make sure everything is working correctly.

  • Page 35: Turning Off The Computer

    When the system has successfully completed its self test, you see a prompt to insert a system diskette. (Do not insert a diskette at this point.) If necessary, use the controls on your monitor to adjust the brightness and contrast until characters on the screen are clear and at a comfortable level of intensity.

  • Page 36: Running The Setup Program

    Chapter 2 Running the Setup Program The first time you use your Equity 386SX PLUS, you need to run the Setup program on the Reference diskette to define the computer’s configuration. This is a simple procedure you must do at least once. (You may need to do it again later, if you change the configuration.) The Setup program automatically configures parts of your system and lets you set (or change) the following for your...

  • Page 37: Automatic Configuration

    Automatic Configuration Your computer automatically defines the system’s memory configuration and recognizes a math coprocessor, if you have installed one. It also detects and configures most of the devices you may have installed in your system. For this reason, you may not need to change any of the default settings in the Setup program.

  • Page 38

    Slide the diskette into the drive until it is in all the way. Then turn the latch down to lock it in a vertical position. (For more instructions on inserting and removing diskettes, including 3 ½-inch diskettes, see Chapter 3.) 3.

  • Page 39: Continuing From An Error Message

    Continuing From an Error Message If your computer has never been set up, you may see an error message, such as the following: 1 6 2 - S y s t e m o p t i o n s n o t s e t (Run SETUP in REFERENCE DISK) (Resume = "F1"...

  • Page 40

    Note If you see the message Real-time clock has lost power, contact your Epson dealer. You cannot correct this error using the Setup program. 2. Be sure is highlighted and press program changes the setting that caused the error to a...

  • Page 41: Moving The Cursor Block

    Moving the Cursor Block 1 and ? to move the cursor block (the highlighted bar) through the options on the main Setup menu. After you highlight the option you want, press you need to enter numbers while and you want to use the numereric turn it back on.

  • Page 42

    1. At the main Setup menu, highlight the current display adapter type, such as the following: If the display adapter type is correct for your system, you can skip this section. 2. To change the display adapter setting, press cursor block moves into the submenu and you see: Monochrome 80 column EGA,MCGA,VGA or other Enter...

  • Page 43

    If you have a composite color monitor, such as a color television with a video input, try selecting CGA 80 column. If the resulting resolution is poor, run Setup again and select CGA 40 column. If you have a monochrome display adapter (MDA), an MGA, or a Hercules MGA attached to a monochrome monitor, choose Monochrome 80 column.

  • Page 44: Setting The Power-on Password

    Setting the Power-on Password A power-on password is a feature that lets you control who can use your computer. However, you do not need to set a power-on password to use your computer. If you do not want to set a password, skip this section.

  • Page 45

    4. To enter a password, type any combination of characters (including letters, numbers, and blank spaces) up to a total of seven characters. Use the backspace key to delete mistakes. Do not use characters requiring the $, @, or * in your password. The computer does not recognize the access the system.

  • Page 46: Setting The Processor Speed

    The Setup program requires a power-on password to turn on network server mode. If you did not yet enter a password, this message appears: Set a power-on password first To enter a password, highlight and follow steps 3 through 5 above. 7.

  • Page 47

    Note You may not want to use the copy-protected programs. See in Chapter 4 for more information. This section describes how to set the processor speed in the Setup program. You can also change the speed using keyboard commands or by running the ESPEED program. See “Changing the Processor Speed”...

  • Page 48: Setting The Speaker And Keyboard Options

    Setting the Speaker and Keyboard Options The Keyboard/Sound option lets you control these three features in your computer: Cl Speaker Ci Num Lock mode D Character repeat rate. Your computer has a built-in speaker that beeps when you perform certain operations. The default setting is (on) since it serves a useful purpose in many applications;...

  • Page 49

    Follow these steps: 1. At the main Setup menu, highlight The current settings appear: Speaker Initial num lock KB repeat rate If the displayed settings are appropriate for you, skip this section and go on to “Setting the Real-time Clock,” below. 2.

  • Page 50: Setting The Real-time Clock

    Setting the Real-time Clock The real-time clock in your computer continously tracks the time and date-even when the computer is turned off. The first time you run Setup, use the set the time and date for your computer. You may need to use this option again later to adjust your system for daylight savings time.

  • Page 51

    Enter Press 3. To set or change the time, press prompt: (“hh” stands for hours, “mm” stands for minutes, and “ss” stands for seconds.) 4. Using a 24-hour time period, enter the time in the exact format shown in the box. Type two digits for each part; the Setup program automatically inserts the colons ( : ).

  • Page 52

    5. To set or change the date, highlight Enter. see this prompt: (“mm” stands for month, “dd” stands for days, and “yyyy” stands for year.) 6. Enter the date in the exact format shown in the box. Use two digits for the month and day, and four digits for the year;...

  • Page 53: Setting The Hard Disk Drive Configuration

    Setting the Hard Disk Drive Configuration If your computer came with a hard disk, your computer’s hard disk configuration has already been set for you at the factory and you can skip this section. If you installed or removed a hard disk, follow these steps to set the computer’s hard disk configuration: At the main menu, highlight Your current settings appear:...

  • Page 54

    2. To select Hard disk drive, menu such as the following: Type Drive 1: Number of cylinders 977 Number of heads Number of sectors Precomp. cylinder Landing zone Total capacity (MB) The submenu lists the settings you can change for each drive: the number of cylinders, the number of read/write heads, the number of sectors, the precompensation cylinder, and the landing zone (the cylinder on which you park the...

  • Page 55

    If you want to change the drive type, and the configuration of the hard disk you are installing matches one of the drive types listed in the Hard Disk Drive Types table, go to step 6. If you want to change the drive types, and the configuration of the hard disk you are installing does not match one of the drive types listed in the Hard Disk Drive Types table, go to step 7.

  • Page 56

    You can enter the drive type in one of two ways: 0 You can type the drive type number (listed in The Hard Disk Drive Types table) and press displays the new number and hard disk settings. (You cannot type 00 or a drive type number that has more than three digits.) Cl You can use the cursor keys to move through the drive type numbers, as follows:...

  • Page 57

    7. If the configuration of the hard disk you are installing does not match one of the drive types listed in the Hard Disk Drive Types table, highlight User defined and press Enter. You Number of cylinders The same parameter is highlighted on the submenu above. Enter the correct number of cylinders and press The information for automatically updated on the submenu above and you see...

  • Page 58: Hard Disk Drive Types

    9. When the hard disk drive settings are correct, press ? to move the cursor block into the top submenu. Highlight * * SAVE SETTINGS * * hard disk drive configuration. Hard Disk Drive Types This table lists the types of hard disk drives you can use in your computer.

  • Page 59

    Hard disk drive types 2-24 Running the Setup Program...

  • Page 60

    Hard disk drive types (continued 1. Miniscribe 8425F, Seagate ST125 2. Conner CP-344 or Miniscribe 8051A can be used as type 17 3. For Western Digital ESDI HDC or Drive Maker default setting 4. Micropolis 1325, Ataal 3085, Lanstor Lan64, Maxlor XT1085, Newbury NDR1085 5.

  • Page 61: Setting The Diskette Drive Type(s)

    Setting the Diskette Drive Type(s) Your Equity 386SX PLUS comes with one factory-installed diskette drive (either 5 ‘/+inch or 3 ‘/z-inch). If you added a second diskette drive or removed one, you may need to change the diskette drive settings to match your configuration. If you haven’t made any changes, you can verify the drive type settings.

  • Page 62

    Enter. Press The cursor block moves into the diskette drive submenu and you see the following: installed 360 KB 720 KB drive (3.5") M B d r i v e 1.44 MB drive (3.5") You also see this message below: Selected drive light is ON This tells you that the light on the diskette drive currently selected is on.

  • Page 63: Setting The Serial/parallel Interfaces

    Setting the Serial/Parallel Interfaces The serial and parallel interfaces in your computer are set to act as the primary ports. If these are the only ports you are using in your computer, you can skip this section. If you install an option card with its own serial or parallel port, however, you may want to designate the built-in port as secondary and the additional port as primary.

  • Page 64

    2. Press Enter to move the cursor block into the submenu. You see: 3. If you want to change the serial port setting, be sure Serial is highlighted and press change the parallel port setting, highlight P a r a l l e l Enter.

  • Page 65: Reviewing Your Settings

    Reviewing Your Settings When you finish using the Setup program to define your computer’s configuration, use 7 to highlight Exit at the main Setup menu and press summary appears on the screen: Memory Password Display type Processor Speed There are two more Setup summary screens you need to check. To display the next screen, press Real-time clock Coprocessor...

  • Page 66: Leaving The Setup Menu

    If you have never set the real-time clock, the entry at the top of the screen flashes to remind you to set the time and date. See “Setting the Real-time Clock,” above, for instructions. To view the last Setup summary screen, press your hard disk drive configuration(s): Hard disk drive Drive 1:...

  • Page 67

    If you want to save the settings you entered, highlight ** EXIT AND SAVE ** summary screen. The Setup program stores the new settings and resets the computer using the new configuration. If you have set a password, you need to enter it at the key prompt. (See “Using a Power-on Password”...

  • Page 68: Using Your Computer

    Chapter 3 Using Your Computer This chapter briefly describes the following procedures for using your computer: LI Installing MS-DOS or another operating system Li Copying the Reference and Utility diskette files LI Using special keys on the keyboard 0 Stopping a command or program D Resetting the computer LI Using a power-on password Cl Using disks and disk drives.

  • Page 69: Copying The Reference And Utility Files

    Copying the Reference and Utility Files If you have a hard disk, you’ll probably want to copy some of the files on your Reference diskette and Utility diskettes to the hard disk. This allows you to run the programs directly from your hard disk instead of having to insert a diskette into the drive.

  • Page 70: Special Keys On The Keyboard

    Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running MS-DOS or application programs. The following illustration shows the keyboard layout, and the table that follows describes the special keys. main character keys Key functions K e y Tab It...

  • Page 71

    Key functions (continued) tBackspace Enter Insert (Ins) Delete (Del) Home, End Page U (PgUp) Page Down (PgDn) 7tL-P F1-F12 Print Screen (PrtSc) Sys Rq (Req) Scroll Lock Pause Break Caps Lock, Num Lock, toggles; press the key once to turn on a function and again to turn it off.

  • Page 72: Stopping A Command Or Program

    Stopping a Command or Program You may sometimes need to stop a command or program while it is running. Many application programs provide a command you can use to cancel or even undo an operation. If you have entered an MS-DOS command that you want to stop, try one of the following commands: LI Hold down the Ctrl key and press C.

  • Page 73

    To reset the computer, MS-DOS must be either on the hard disk or on a diskette in drive A; so if your computer does not have a hard disk, insert the Startup diskette in drive A. There are two ways to reset the computer: 0 If you are using MS-DOS, hold down key.

  • Page 74: Using A Power-on Password

    Using a Power-on Password If you set a power-on password when you ran the Setup program, you must enter it every time you turn on or reset the computer. Follow these steps to use your password: 1. If you do not have a hard disk, insert your Startup diskette in drive A.

  • Page 75: Changing A Power-on Password

    Note If you do not know the correct password, see “Password Problems” in Appendix D, Changing a Power-on Password To change your power-on password, follow these steps: If you do not have a hard disk, insert your Startup diskette in drive A. 2.

  • Page 76: Deleting A Power-on Password

    To access the computer the next time you turn it on or reset it, enter the new power-on password. Deleting a Power-on Password To delete your power-on password, follow these steps: 1. If you do not have a hard disk, insert your Startup diskette in drive A.

  • Page 77: Using Disks And Disk Drives

    Using Disks and Disk Drives The disk drives in your computer allow you to store data on disk, and then retrieve and use your stored data when you want to. Your computer comes with a single diskette drive or one diskette drive and one hard disk drive.

  • Page 78

    All disks are divided into data storage compartments by sides, tracks, and sectors. Double-sided diskettes store data on both sides. On each side, there are concentric rings, called tracks, on which a disk can store data. A disk is further divided by sectors. To understand what a sector is, picture the spokes on a bicycle wheel radiating from the hub of the wheel to the tire.

  • Page 79: Types Of Diskette Drives

    A hard disk consists of two or more platters stacked on top of one another and thus has four or more sides. In addition, a hard disk has many more tracks per side than a diskette, but the number of tracks depends on the capacity of the hard disk. The number of sectors depends on the type of hard disk.

  • Page 80

    Ll 1.44MB drive-with this drive, use 3 ‘/z-inch, double-sided, high-density, 135 TPI, 1.44MB diskettes. These diskettes contain 80 tracks per side, 18 sectors per track, and hold up to 1.44MB of information, which is approximately 600 pages of text. CI 360KB drive-With this drive, use 5 ‘/+inch, double-sided, double-density, 48 TPI, 360KB diskettes.

  • Page 81

    5 ‘/+inch drive/diskette compatibility Drive type 360KB 1.2MB If you write to this diskette in your 1.2MB drive, you may not be able to read it or write to it in a 360KB drive later. 3 ‘/z-inch drive/diskette compatibility Drive type 720KB 1.44MB Because of these incompatibilities, always indicate the diskette...

  • Page 82: Caring For Diskettes And Diskette Drives

    Caring for Diskettes and Diskette Drives Follow these basic precautions to protect your diskettes and avoid losing data: If you have a diskette that contains data you don’t want to accidentally write over or erase, be sure you write-protect it. This is especially important for your operating system and application program diskettes.

  • Page 83: Write-protecting Diskettes

    The surface of a 5 ‘/r-inch diskette is exposed by the read/write slot. Always hold the diskette by its protective jacket and never touch the magnetic surface. The oils on your fingertips can damage it. Do not place anything on top of your diskettes, and be sure they do not get bent.

  • Page 84

    To write-protect a 5 ‘/+inch diskette, cover the small, rectangular notch (shown below) with an adhesive write- protect tab. Write-protect tabs usually are included in a new package of blank 5 %-inch diskettes. kite-protect notch To remove the write protection, peel off the write-protect tab. Note MS-DOS diskettes Some program diskettes, such as your...

  • Page 85: Using A Single Diskette Drive System

    On a 3 ‘/z-inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right comer, shown below. To write-protect a 3 ½-inch diskette, slide the switch toward the edge of the diskette until it clicks into position, exposing a hole in the comer.

  • Page 86

    For example, if you enter a command to copy data from A to B, MS-DOS copies the data from the first diskette you place in the drive (which would be drive A) to the computer’s memory. Then MS-DOS prompts you to insert another diskette (for drive B) and copies the data from memory to the new diskette.

  • Page 87: Inserting And Removing Diskettes

    Inserting and Removing Diskettes If you have a 5 +-inch diskette drive, insert a diskette as follows: hold the diskette with the label facing up and the read/write slot leading into the drive, as shown below. Slide the diskette into the slot until it is in all the way. Then turn the latch down to lock it in a vertical position.

  • Page 88: Formatting Diskettes

    To remove the diskette, press the release button. When the diskette pops out, remove it and store it properly. Caution Never remove a diskette or reset or turn off the computer while the diskette Also, be sure to remove all diskettes before you turn off the computer.

  • Page 89: Making Backup Copies

    Making Backup Copies It is important to make copies of all your data and system diskettes. Make backup (or working) copies of all diskettes that contain programs, such as the original Reference, MS-DOS, and Utility diskettes that came with your computer, and use only the copies.

  • Page 90: Using A Hard Disk Drive

    Note Using a Hard Disk Drive Using a hard disk is similar to using a diskette. However, the hard disk provides several advantages: A 40MB hard disk can store as much data as approximately thirty-three 1.2MB diskettes, and a 100MB hard disk can store as much data as approximately eighty-two 1.2MB diskettes.

  • Page 91

    Backing up the hard disk While the hard disk is very reliable, it is essential to back up your hard disk files to diskettes in case you lose some data accidentally. Make copies of all your system and application program diskettes before copying the programs to the hard disk. After you create data files on the hard disk, be sure to copy them to diskettes whenever you revise them to keep your backup diskettes up-to-date.

  • Page 92

    Follow these steps to run HDSIT: Exit any program you are using and make sure the MS-DOS command prompt appears on the screen. 2. Insert the Reference diskette in drive A. 3. Type the following and press A:HDSIT You see a message on the screen that tells you the disk drive’s read/write heads will remain locked until you reset the computer or turn the power off and on again.

  • Page 93: Enhancing System Operations

    Chapter 4 Enhancing System Operations This chapter tells you how to take advantage of the following enhancement features of your computer system: tl Using AUTOEXEC.BAT and other batch files 0 Changing the processor speed CI Reassigning the diskette drives CI Using your computer as a network server Ll Using expanded memory beyond 640KB 0 Using special VGA features.

  • Page 94: Changing The Processor Speed

    A particularly useful batch file you may want to use is called AUTOEXEC.BAT. Every time you turn on your computer, MS-DOS looks for the AUTOEXEC.BAT file and automatically executes each of the commands. When you install MS-DOS, it automatically creates an AUTOEXEC.BAT file for you.

  • Page 95

    You should use high speed for almost everything you do since your programs work faster on high speed. However, certain application programs have specific timing requirements for diskette access and can run only at the slower speed. See the manual for your application program to determine if this is the case.

  • Page 96: Entering Keyboard Commands

    There are three ways to change the processor speed: 0 Run the Setup program on your Reference diskette Cl Enter a keyboard command Cl Run the ESPEED program. If you frequently use programs that require the processor to operate at low speed or require the automatic speed change when your computer is accessing a diskette, use the Setup program to change the processor speed.

  • Page 97: Using The Espeed Program

    To enter these commands, hold down the key and press the +, -, or * key located on the numeric keypad. The speed setting remains in effect until you press the RESET button or turn off the computer, or until you change it again using the Setup program, another keyboard command, or the ESPEED program, described below.

  • Page 98

    You see the following message: Epson Speed Control Utility Usage: ESPEED /High = set High speed (no auto) /Low /Auto = set Auto speed The message tells you the switches you should use speed to high, low, or automatic speed. At the MS-DOS...

  • Page 99: Reassigning The Diskette Drives

    You could name the batch file SAMP.BAT. Whenever you need to run the SAMPLE program, insert the program diskette into drive A. Then type The computer changes the processor speed to automatic and starts the SAMPLE program. When you access the program on the diskette, the speed changes to low and then returns to high when you are finished.

  • Page 100: Using The Afdd Program

    Ci Run the AFDD program to reassign the drive. See “Using the AFDD Program,” below, for instructions. Your assignments remain in effect until you press the button or turn off the computer, or until you reassign the drives to their original assignments. The reassignment remains in effect if you reset the computer from your hard disk by entering CTRL ALT DEL Using the AFDD Program...

  • Page 101

    If you inserted the Reference diskette to run the AFDD program, remove it now. If you want to change the drive assignments, press S. The system reboots and loads MS-DOS, and the new drive assignments take effect. If you do not want to change the drive assignments, press any other key.

  • Page 102: Using Your Computer As A Network Server

    Using Your Computer as a Network Server If your computer is set up in a network, you may want to use your system as the network server. A network server is the master computer in a network and provides storage space for the other computers connected to it.

  • Page 103: Using A Password In Network Server Mode

    See “Setting the Power-on Password” in Chapter 2 for instructions on how to set a power-on password and enable network server mode. Note If your hard disk drive has a partition larger than 32MB, you must use the MS-DOS SHARE command to install file sharing and locking protection in a network environment.

  • Page 104

    Follow these steps to enter your password: 1. Type your password and press anything you type and the display does not change. Enter Press beneath the first prompt, as shown below. C : \ > C : \ > Now you can access the system. If the display does not change, you entered an incorrect password.

  • Page 105: Using Expanded Memory Beyond 640kb

    See your MS-DOS Reference Manual for instructions on using EMM386.SYS. If you are using version 3.3 of MS-DOS and you did not receive a memory manager with your system, ask your authorized Epson dealer which expanded memory manager program you should use.

  • Page 106: Using Special Vga Features

    Using Special VGA Features Your built-in VGA (video graphics array) display adapter supports both standard VGA monitors and multi-frequency monitors with analog connectors. The VGA adapter allows these monitors to operate in all standard VGA modes without requiring any special device drivers. However, if you are using a multi-frequency monitor that supports extended VGA features, you may want to use one or more of the device drivers provided on the Utility diskettes that came with your system.

  • Page 107

    The Utility diskettes that came with your system contain device drivers for various application programs and provide the following special utilities: VGAMODE SETVGA SNOOZE See Appendix A for more information about the VGA device drivers and the VGAMODE, SETVGA, and SNOOZE programs.

  • Page 108: Installing And Removing Options

    Chapter 5 Installing and Removing Options You can enhance the performance of your computer by adding a variety of options, including the following: Cl Option cards Cl Memory modules Cl A math coprocessor. An option card is a circuit board you install in your computer to add a particular function.

  • Page 109: Removing The Cover

    A math coprocessor speeds up the numeric calculations your computer performs when using certain application software. If you purchase a math coprocessor, it is a good idea to ask your dealer to install it for you, because it can be damaged easily. If you decide to install it yourself, follow the steps in this chapter.

  • Page 110

    Turn the computer around so you are facing the back panel. As shown below, the cover is secured by a large screw on the back panel. Turn the screw counterclockwise to unlock the cover. The cover is also secured by two latches on the back of the cover near the corners.

  • Page 111

    7. Pull the cover away from the front of the computer to completely remove it. Then set it aside. Installing and Removing Options...

  • Page 112

    8. Before you touch any of the components inside, touch the inside of the computer’s back panel, as shown below, to ground yourself and avoid an electric shock. Installing and Removing Options...

  • Page 113: Changing The Jumper Settings

    Changing the Jumper Settings If you change your computer’s configuration or need to alter the way your computer operates, you may need to change a jumper setting inside the computer. A jumper is a small electrical connector that controls one of the computer’s functions.

  • Page 114

    The following table lists the jumper settings and their functions. Jumper settings Jumper Jumper number setting A’ A’ A’ A’ A’ A’ Factory setting Function Enables the power-on password Disables the power-on password Enables the built-in hard disk drive controller Disables the built-in hard disk drive controller so you can use a hard disk drive controller on an option card in your...

  • Page 115

    If you need to change any jumper settings, follow these steps in the order listed here as necessary for your system: 1. Follow the instructions in “Removing the Cover,” above, to remove the computer’s cover. 2. Remove any option cards that may be blocking your access to the jumpers.

  • Page 116: Setting The Jumpers

    Setting the Jumpers The illustration below shows the locations of jumpers J1 through J6 on the main system board. Check the table above to see which jumper(s) you need to change. L option slot 4 Jumpers J1 through J5 are located in the lower front corner of the main system board.

  • Page 117: Installing An Option Card

    8-bit access slot. Each slot can accommodate an option card. You can buy option cards from authorized Epson dealers as well as other vendors. This section explains how to install option cards in your computer. Later on, you may need to remove an option card to access jumpers, memory modules, or a math coprocessor.

  • Page 118

    The illustration below shows the four standard option slots inside your computer. option card slots Slot 1 is designed for an 8-bit option card and slots 2 through 4 are designed for 16-bit cards. As you can see below, a 16-bit card has a special connector along the bottom.

  • Page 119

    3. Remove the retaining screw (and washer) from the top of the metal option slot cover: hold on to the screw as you remove it so it doesn’t fall into the computer. Lift out the slot cover. Keep the screw to secure the option card to the computer. Store the slot cover in a safe place in case you remove the option card later.

  • Page 120

    5. Grip the card firmly by the top corners and position it at the top of the slot, as shown below. Make sure the connector pins point down and the component side faces the power supply inside the computer. 5-14 Installing and Removing Options...

  • Page 121

    6. Insert the card into the slot, guiding it straight down. Once the connector pins reach the connector slot, push the card downward firmly (but carefully) to insert it fully, as shown below. You should feel the card fit into place. If the card does not go in smoothly, do not force it;...

  • Page 122: Removing An Option Card

    7. Secure the end of the card to the back of the computer with the retaining screw and washer. 8. Follow the instructions at the end of this chapter to replace the cover. Then, if you have installed a memory card, see “Post-installation Setup for Memory Cards,”...

  • Page 123: Adding Memory Modules

    3. Cover the end of the empty option slot with the original metal cover and secure it with the retaining screw. 4. If you are removing an option card that controls a hard disk drive or a mouse, you need to change the setting of a jumper on the main system board.

  • Page 124: Installing Memory Modules

    Before you install SIMMs, check the following guidelines to ensure that the memory modules will work properly: Cl Be sure to use SIMMs that operate at a 70ns (nanosecond) access speed. Each SIMM must have the same access speed. LI Use the correct SIMM configuration to add the amount of memory you want.

  • Page 125

    SIMM configuration for a 2MB system Bank number Socket number 1L 2L 3L 4L 5L 6L - = No SIMM installed M = 1MB SIMM installed SIMM configurations for a 1MB system Bank number Socket number 1L 2L 3L 4L 5L 6L K K-m--- KKM--- KMM--...

  • Page 126

    Once you have determined where to add the memory modules, follow these steps to install them: 1. Remove the cover. See page 5-2 for instructions. 2. Turn the computer so that the front panel is facing right and the back panel is facing left. The SIMM sockets are located on the main system board just above the option slots, as shown below.

  • Page 127

    Looking at the sockets vertically, they are numbered as shown below. 1L 2L 3L 4L 5L 6L 1H 2H 3H 4H 3. If an option card is blocking access to the SIMM sockets, follow the steps in “Removing an Option Card,” on page 5-16, to remove the card(s).

  • Page 128

    4. Hold the SIMM in your hand so that the component side of the SIMM is facing to the left (toward the back of the computer) and the metal connector pins are facing down. 5. To insert the SIMM in the socket, place it on the right side of the tabs at a 45°...

  • Page 129

    6. Gently push down on the SIMM and, at the same time, turn the top of the SIMM to the left until the SIMM is vertical and snaps into place between the tabs and the retaining posts. If the SIMM does not go in smoothly, do not force it-pull it all the way out and try again.

  • Page 130: Removing Memory Modules

    9. Follow the steps under “Replacing the Cover,” on page 5-34, to replace the cover on the computer. Then see “Post- installation Setup,” following that section, for instructions on configuring your computer for use with your new memory. Removing Memory Modules If you need to remove memory modules from your computer, have your dealer do it for you or follow the steps below.

  • Page 131

    2. Turn the computer so the front panel is facing right and the back panel is facing left. The SIMM sockets are located on the main system board just above the option slots, as shown below. SIMM sockets Installing and Removing Options 5-25...

  • Page 132

    Looking at the SIMM sockets vertically, the sockets are labeled as shown below. 1L 2L 3L 4L 5L 6L 1H 2H 3H 4H 5H 6H 3. If an option card is blocking access to the SIMM sockets, follow the steps in “Removing an Option Card,” on page 5-16, to remove the card(s).

  • Page 133

    4. Use your fingers or two small screwdrivers to pull away the tabs that secure the SIMM at each end. Be careful not to pull the tabs too far, or they may break. As you pull away the tabs, the SIMM falls to the right at an angle.

  • Page 134

    When the SIMM is at an angle, release the tabs and carefully remove the SIMM from the socket. 5. Repeat step 4 for each SIMM you need to remove. 6. Replace any option card(s) you may have removed to access the SIMM sockets.

  • Page 135: Installing A Math Coprocessor

    Installing a Math Coprocessor Your computer has a socket on the main system board to accommodate an Intel 80387SX, 16 MHz math coprocessor. A math coprocessor speeds up the numeric calculations your computer performs when using certain application software. It also increases the speed at which graphic images are displayed on your monitor when you use graphics-oriented software.

  • Page 136

    Carefully follow these steps to install a math coprocessor in your computer: 1. Remove the cover. See “Removing the Cover,” on page 5-2, for instructions. 2. Turn the computer so that the front panel is facing right and the back panel is facing left. The math coprocessor socket is located in the lower front comer of the main system board, as shown below.

  • Page 137

    4. The math coprocessor socket is hollow and square. The lower right comer is notched, as shown below. ‘V -notched corner There is also a slightly notched comer on the math coprocessor. A small, hollow dot on the top of the coprocessor marks the notched corner, as shown below.

  • Page 138

    Align the notched comer of the coprocessor with the notched comer of the coprocessor socket. The notched corners must be aligned for the coprocessor to fit into the socket, so be sure the alignment is correct before you proceed to the next step. Caution the math coprocessor is inserted in the wrong position, it could be permanently damaged.

  • Page 139: Removing A Math Coprocessor

    6. Replace any option card(s) you may have removed to access the socket. See “Installing an Option Card,” on page 5-10, for instructions. 7. Follow the steps under “Replacing the Cover,” on page 5-34. Then see “Post-installation Setup,” following that section, for instructions on configuring your computer for use with your math coprocessor.

  • Page 140: Replacing The Cover

    Replacing the Cover After you install (or remove) optional equipment or change jumper settings, follow these steps to replace the computer’s cover: 1. Turn the computer around so you are facing the back panel. 2. Hold the cover so that the side with three tabs on the edge faces away from you.

  • Page 141

    3. Insert the three tabs into the three notches in the back of the front panel of the computer. notches 4. Lower the back of the cover onto the computer and press down firmly on all edges of the cover to form a tight seal. 5-35 Installing and Removing Options...

  • Page 142: Post-installation Setup For Memory Cards

    5. Turn the large screw on the back panel clockwise to secure the cover to the computer. 6. Reconnect the computer to the monitor, printer, keyboard, and any other peripherals you have. 7. Reconnect the power cable to the back of the computer and to an electrical outlet.

  • Page 143: Using The Corfix Program

    Using the CORFIX Program To configure your computer for use with the RampagePlus 286 memory card, you need to use CORFIX, an Epson utility on your Reference diskette, and SMART, the RampagePlus 286 setup program. You must use CORFIX before you use SMART.

  • Page 144: Post-installation Setup

    Chapter 2 for instructions. If you install a hard disk drive that has never received a hardware level format (such as some non-Epson hard disk drives), you may need to format the disk. Check the manual that came with your hard disk drive, and then, if necessary, follow the instructions in Appendix C to format your new hard disk.

  • Page 145

    If you install an optional memory card, use the setup program that comes with the card to configure the computer for use with the memory card. See your memory card manual for instructions. Additionally, you may need to add some commands in your configuration files.

  • Page 146: Appendix A Using The Vga Utilities

    100% compatible with the IBM VGA. This allows you to use the computer with all Epson VGA monitors, other brands of VGA monitors, and VGA compatible, multi-frequency monitors that use analog input. The internal VGA support is based on the Chips and Technologies®...

  • Page 147

    This appendix explains the installation and operation of the software drivers and utility programs on the Utility diskettes that came with your computer. The built-in adapter’s capabilities include: High-speed video memory interface 16-bit datapath to video memory and hardware registers Resolutions up to 800 16 colors 132-column text mode in 16 colors...

  • Page 148: Preparing To Install Drivers Or Utilities

    0 Make backup copies of the Utility diskettes using the DISKCOPY command or the Epson MENU utility. (See your MS-DOS Reference Manual for instructions.) Store the original diskettes in a safe place, and use your backup copies to install the software drivers and utilities on your hard disk.

  • Page 149: Microsoft Windows/286, Versions 2.03 And 2.1

    Cl Each of the software drivers on your Utility diskettes is designed for a specific version of software and will not work properly on other versions of the same software. (The Utility diskettes contain drivers for several versions of certain application programs.) Verify that the software driver you install is the appropriate driver for the software version you are using on your computer.

  • Page 150

    3. The Windows Setup program shows a list of display adapters. Press L to highlight the selection below, and press Enter: Other (requires disk provided by a h a r d w a r e m a n u f a c t u r e r ) 4.

  • Page 151: Microsoft Windows/386, Version 2.1

    Microsoft Windows/386, Version 2.1 Windows/386 is displayed in a resolution of 800 480 with 16-color graphics when you select one of these drivers. Installing the Drivers Install the driver when you install the Windows/386 program. If you have already installed Windows/386, you must reinstall it along with the driver.

  • Page 152: Microsoft/ibm Os/2, Version 1.1

    6. The Windows Setup program displays following and press \WIN386 7. Windows Setup then asks you to choose a display driver. Use the arrow keys to select one of the following and press Enter: 640 x 480 16 colors for PC/AT or PS/2 with CHIPS 82C452 (25 MHz) 800 x 600 16 colors for PC/AT or PS/2 with CHIPS 82C452 (40 MHz)

  • Page 153

    Reset the computer and verify that OS/2 and Presentation Manager are operating properly. If you are running Presentation Manager, exit from it. At the OS/2 prompt, the root directory. Then type directory. Note You can also use Presentation Manager’s file Manager feature to create the VGA directory.

  • Page 154: Autodesk Autocad, Version 2.62

    OS/2 Presentation Manager now uses the extended graphics mode you selected. Autodesk AutoCAD, Version 2.62 The AutoCAD drivers conform to the Autodesk Device Interface (ADI) for rendering and display drivers. Epson provides the following resolutions for version 2.62 of AutoCAD: CI 640 480 16-color graphics (DS2V480.EXE)

  • Page 155: Installing The Drivers

    Installing the Drivers Use the instructions in your AutoCAD documentation to install the program on your hard disk. To install the drivers, follow the steps below: 1. Copy the AutoCAD 2.62 driver files from your Utility 2 diskette to the directory on your hard disk containing the AutoCAD program.

  • Page 156: Autodesk Autocad, Version 9.0

    4. Save the new configuration and return to the main menu. Autodesk AutoCAD, Version 9.0 The AutoCAD drivers conform to the Autodesk Device Interface (ADI) for rendering and display drivers. Epson provides the following resolutions for version 9.0 of AutoCAD: CI 640 480 16-color graphics (R3V1480.EXE)

  • Page 157: Installing The Driver

    Installing the Driver Use the instructions in your AutoCAD documentation to install the program on your hard disk. To install the drivers, follow the steps below: 1. Copy the AutoCAD 9.0 driver files from your Utility 2 diskette to the directory on your hard disk containing the AutoCAD program.

  • Page 158

    Configuring AutoCAD The first time you use AutoCAD with the driver, you need to configure AutoCAD for an ADI display. Follow the steps below: Select Configure AutoCAD main menu. When the program displays the current configuration (if any), select Configure video display. Select ADI as your new driver.

  • Page 159: Autodesk Autocad, Version 10.0

    Autodesk AutoCAD, Version 10.0 The AutoCAD drivers conform to the Autodesk Device Interface (ADI) for rendering and display drivers. The following resolutions are available: Cl 640 480 16-color graphics (R4V1480.EXE) CI 800 600 16-color graphics (R4V1600.EXE). Installing the Drivers Use the instructions in your AutoCAD documentation to install the program on your hard disk.

  • Page 160

    You can install the driver automatically each time you turn on or reset your AUTOEXEC.BAT file. To modify the AUTOEXEC.BAT file to load the 800 steps: C : \ Type of your hard disk. 2. Type the following and press COPY AUTOEXEC.BAT+CON AUTOEXEC.BAT Type R4V1600 and press 4.

  • Page 161: Digital Research Gem, Version 2.2

    4. When you exit from the AutoShade program, it creates a new SHADE.CFG file. Digital Research GEM, Version 2.2 Epson provides drivers for GEM for the following resolutions: LI 640 480 16-color graphics CI 800 x 600 16-color graphics.

  • Page 162

    First, remove the Master disk from drive A and insert a blank diskette. 3. Format the diskette using the MS-DOS FORMAT command or the Epson MENU Utility. (See your MS-DOS Reference Manual for instructions.) FORMAT prompts you for a volume label by displaying the following:...

  • Page 163

    Note This description assumes that you are using a Computer with only one diskette drive. If you have two diskette drives the computer copies from drive A to B without prompting you to remove either diskette. 5. Remove the Utility 1 diskette, insert the blank formatted diskette, and press any key.

  • Page 164

    The screen displays the message below: Insert diskette for drive B: and press any key when ready 9. Remove the Utility 1 diskette, insert the formatted diskette, and press any key. The screen displays the message below: Insert diskette for drive A: and press any key when ready Continue inserting the Utility computer prompts you for the diskette for drive A and...

  • Page 165: Digital Research Gem, Version 3.0

    First, remove the Master disk from drive A and insert a blank diskette. 3. Format the diskette using the MS-DOS FORMAT command or the Epson MENU Utility. (See your MS-DOS Reference Manual for instructions.) FORMAT prompts you for a volume label by displaying the following:...

  • Page 166

    Type the following in uppercase letters GEM DRIVRPK 4. Insert the Utility 1 diskette and log onto drive A. Type the following and press COPY \GEM3\GEMVDI.EXE B: The screen displays the message below: Insert diskette press any key when ready Note Note This description assumes that you are using a computer...

  • Page 167

    7. Remove the Utility 1 diskette, insert the formatted diskette, and press any key. The screen displays the message below: Insert diskette for drive A: and press any key when ready 8. Remove the formatted diskette and insert Utility 1 diskette again.

  • Page 168: Ventura Publisher, Versions 1.0 And 1.1

    A. Remove the System Master Disk, insert the GEM_DRIVRPK diskette you created, and complete the installation procedure. Ventura Publisher, Versions 1.0 and 1.1 Epson provides drivers for Ventura Publisher, versions 1.0 and 1.1, in the following resolutions: 0 640 480 2-color graphics 0 800 600 2-color graphics.

  • Page 169

    COPY A:\VEN1\*.* C:\VENTEMP\*.* 5. Remove the Utility 1 diskette. 6. Use the Epson MENU utility or the MS-DOS FORMAT command to format a blank diskette. (See your MS-DOS Reference Manual for instructions.) 7. Insert the blank, formatted diskette and log onto the VENTEMP directory.

  • Page 170: Ventura Publisher, Version 2.0

    Ventura Publisher, Version 2.0 Epson includes a driver for Ventura Publisher 2.0 to provide an 600, 2-color graphics resolution. Installing the Drivers Follow the instructions below to install the display driver. If you have already installed Ventura Publisher 2.0, go to step 2 to install the Ventura driver.

  • Page 171: Ashton-tate Framework Ii, Release 1.0

    11. Follow the instructions in your Ventura Publisher documentation and on the screen to select drivers for your monitor and mouse. Ashton-Tate Framework 11, Release 1.0 Epson provides drivers for release 1.0 of Framework II that support the following resolutions: 480 16-color graphics: Cl 80 25 16-color text (CT452000.SC)

  • Page 172

    600 16.color graphics: CI 80 25 16-color text (CT452200.SC) LI 80 50 16-color text (CT452203.SC) Cl 132 25 16-color text (CT452230.SC) Cl 132 50 16-color text (CT452233.SC). Installing the Drivers You install the driver when you install the Framework II program.

  • Page 173: Releases 1.0, 1.1, And 2.0

    Lotus Symphony, Releases 1.0, 1.1, and 2.0 The Lotus drivers work with releases 2.0 and 2.01 of Lotus 1-2-3, as well as releases 1.0, 1.1, and 2.0 of Lotus Symphony. Epson’s drivers support the following resolutions: Cl 80 x 50 16-color text Li 132...

  • Page 174

    Installing the Drivers Follow the steps below to install the Epson drivers: 1. Install Lotus 1-2-3 or Symphony on your hard disk instructions in the program manual. 2. Copy all the drivers from the LOTUS directory on the Utility 1 diskette to the directory on your hard disk containing 1-2-3 or Symphony.

  • Page 175

    9. Choose one of the following drivers from the Text Display menu: 0 VGA 82C451 (80 x 50) Cl VGA 82C451 (132 x 25) Cl VGA 82C451 (132 x 50). Note Although the menu displays 82C451, it should read 82C452. 10.

  • Page 176: Wordstar, Version 3.3

    WordStar, Version 3.3 Your computer’s built-m VGA adapter can run WordStar, version 3.3, in 132-column text mode without a special driver. However, once you have installed WordStar on your hard disk, you need to install a patch (modification) to the WordStar program file.

  • Page 177

    6. To rename the WS.COM file to WS132.COM, type the following and press REN WS.COM WS132.COM 7. To rename the WSORIG.COM file to WS.COM, type the following and press REN WSORIG.COM WS.COM Running WordStar 3.3 To run WordStar 3.3 in 132 columns, you must specify 132-column text mode prior to starting WordStar.

  • Page 178: Wordstar, Versions 4.0 And 5.0

    WordStar, Versions 4.0 and 5.0 Your VGA adapter can run WordStar, versions 4.0 and 5.0, in 132-column text mode without a special driver. However, you need to reconfigure WordStar to use this option. Configuring for 132 Columns After you install WordStar on your hard disk, follow the steps below to configure the program for 132-column text mode: 1.

  • Page 179

    8. When the computer displays the Screen Sizing menu, select B (for width), type 132, and press menu to exit from the installation program. 9. The installation program asks whether you want to save the new configuration. At the prompt, press Y. The installation program saves the new configuration in the file you specified in step 4, and the computer displays the MS-DOS command prompt.

  • Page 180: Wordperfect, Versions 4.0 And 4.1

    WordPerfect, Versions 4.0 and 4.1 Your VGA adapter can run versions 4.0 and 4.1 of WordPerfect in 132-column text mode without a special driver. However, you need to reconfigure WordPerfect to use this option. Configuring for 132 Columns After you have installed WordPerfect on your hard disk, follow the steps below to configure the program for 132-column text mode: 1.

  • Page 181: Wordperfect, Versions 5.0 And 5.1

    Running WordPerfect 4.0 and 4.1 Whenever you run WordPerfect 4.0 or 4.1 in 132 columns, you need to specify 132-column text mode prior to starting the program. You do this by using the VGAMODE program. (See “VGAMODE Utility Program,” later in this appendix, for instructions on installing VGAMODE.) After installing VGAMODE, follow these steps: 1.

  • Page 182

    Type the following and press COPY A:\WP5\*.WPD Type and press program. Hold down the menu. At this menu, select 3 for display and 5 for screen type. Thenchoose 16-colors. Configuring for Follow the steps below to configure WordPerfect for 132-column text mode: 1.

  • Page 183: Vgamode Utility Program

    VGAMODE Utility Program This utility program provides 132-column text in popular text- based applications, such as WordStar and WordPerfect. You do not need to install the utility if you do not intend to use 132-column text mode. Installing the Utility The UTILS directory on the Utility 1 diskette contains the VGAMODE utility file.

  • Page 184

    2. To set the path for the VGAMODE utility, type the following and press PATH C:\pathname\ For instance, if you were using the example directory described above, you would type : PATH C:\SET\ 3. Press F6 and then See your MS-DOS Reference Manual for more information about pathnames.

  • Page 185: Setvga Utility Program

    Multi-frequency display SETVGA Utility Program This utility lets you operate your VGA adapter in an emulation mode. Your built-in VGA can emulate (imitate) the operations of any of the following graphics adapters: 0 IBM monochrome adapter Q IBM color graphics adapter 0 IBM enhanced graphics adapter 0 Hercules monochrome graphics adapter.

  • Page 186: Installing The Utility

    Installing the Utility The SETVGA utility is in the UTILS directory on the Utility 1 diskette. To install the utility, follow these steps: If you do not already have a directory for utility programs, create a directory on your hard disk for SETVGA. (See your MS-DOS Reference Manual for information on creating directories.) 2.

  • Page 187

    For instance, if you were using the example directory described above, you would enter this command: PATH C:\SET\ 3. Press F6 and then See your MS-DOS Reference Manual for more information about pathnames. Using the Utility To lock your VGA interface into an emulation mode, specify the emulation mode by including it on the SETVGA command line.

  • Page 188: Snooze Utility Program

    SNOOZE Utility Program This utility prevents an image, such as a menu or icon, from being burned into the phosphor of the monitor. The utility causes the monitor to go blank automatically after the system is inactive for a period of time, which you can specify. The screen remains blank until you press any key.

  • Page 189

    2. To set the path for the SNOOZE utility, type the following Enter: and press ATH C:\pathname\ For instance, if you were using the example directory described above, you would type: PATH C:\SET\ 3. Press F6 and then See your MS-DOS Reference Manual for further information about pathnames.

  • Page 190: Microsoft Mouse Driver 7.0 Patch Utility

    Microsoft Mouse Driver 7.0 Patch Utility If you are using the Microsoft mouse driver, version 7.0, and the cursor is not operating properly within an application program, you may need to install the patch described below. For example, the cursor may freeze or move incorrectly when you are using the AutoCAD program.

  • Page 191

    When you are going to use the application program, you need to load the new mouse driver into the computer’s memory. You can do this by just typing the name of the new mouse driver at the MS-DOS command prompt, or you can modify your AUTOEXEC.BAT file (or another batch file) to include the name of the driver.

  • Page 192: Appendix B Installing And Removing Disk Drives

    Appendix B Installing and Removing Disk Drives This appendix describes how to do the following: Cl Install a hard disk or diskette drive Ll Remove a hard disk or diskette drive 0 Change the hard disk drive jumper settings. Your system can include up to three drives: either two diskette drives and one hard disk drive or one diskette drive and two hard disk drives.

  • Page 193: Using The Correct Drive Bay

    Caution Installing or removing a disk drive is a complicated procedure, so you may want to ask your dealer to do it for you. If you decide to do it yourself, you must carefully follow all the instructions in this appendix or you could damage your disk drive or computer.

  • Page 194: How To Use This Appendix

    How to Use This Appendix Keep in mind that all drives sold by Epson are qualified for use in Epson computers and are recommended for use in this system. The instructions in this appendix describe how to install and remove optional Epson diskette and hard disk drives. Your drive may look a bit different from the drive illustrated in this appendix, but you install it the same way.

  • Page 195: Setting The Hard Disk Drive Jumpers

    Setting the Hard Disk Drive Jumpers You need to check or change the hard disk drive jumper settings if you are doing either of the following: Q Installing one or two hard disk drives Cl Removing one hard disk drive and leaving another in your system.

  • Page 196: Setting The Jumpers For Two Hard Disk Drives

    If you are installing your first hard disk drive, the jumpers should already be set in the correct positions. If they are, follow the instructions under “Installing a Hard Disk in the Vertical Position,” on page B-8, to install the drive. If the jumpers are not in the correct positions, you need to change their settings.

  • Page 197: Changing The Jumper Settings

    Changing the Jumper Settings The hard disk drive jumpers are located on the drive’s circuit board, near the large cable socket. The jumpers on your drive may be in a slightly different location than the one shown below, but you set them the same way. There are four positions for the jumpers on each hard disk drive.

  • Page 198

    If you’ll be using two hard disk drives, you have a total of four jumpers for eight jumper positions. Two jumpers are included with each drive. Install three of the jumpers on the master drive in positions C/D, DSP, and ACT. Install the fourth jumper on the slave drive in position ACT.

  • Page 199: Installing A Hard Disk In The Vertical Position

    Installing a Hard Disk in the Vertical Position Follow the instructions in this section to install (or reinstall) a hard disk drive in the vertical mounting position. You may need to perform the following procedures: CI Removing the mounting frames from a new hard disk drive CI Removing the mounting plate from the computer and connecting it to the drive LI Installing the drive...

  • Page 200

    On one side, there may also be a plastic guide rail. Follow these steps to remove the mounting frames (and guide rail) from the drive: 1. If necessary, remove the screws securing the plastic guide rail and the metal grounding plate to one of the mounting frames, as shown below.

  • Page 201: Removing And Attaching The Mounting Plate

    Keep the four screws so you can use them to secure the mounting plate to the hard disk drive. Then set the drive aside with the component side facing up. Removing and Attaching the Mounting Plate If you are installing a new hard disk drive in your computer, you need to attach a hard disk drive mounting plate to the drive.

  • Page 202

    2. Using a screwdriver, remove the screw securing the mounting plate to the computer and set it aside. Then lift up the mounting plate to remove it. retaining screw Removing Disk Drives B-11 Installing and...

  • Page 203

    3. Turn your hard disk drive so the components are facing up and the connectors at the back of the drive are facing to the right. (See the illustration below.) Place the flat side of the mounting plate on the hard disk drive, as shown below.

  • Page 204: Installing The Drive

    Installing the Drive Follow these steps to install the hard disk drive in the vertical mounting position: 1. Locate the hard disk drive ribbon cable that came in the box with your computer. It is a flat cable with three connectors on it (one on each end and one in the middle).

  • Page 205

    Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push the connector onto the pins.

  • Page 206

    3. Locate one of the power supply cables that lead from the power supply in the computer (behind the horizontal drive bays). The cables are labeled P1, P2, or P3 and have a clear plastic connector on one end. You can use any of the three cables.

  • Page 207

    Make sure the holes fit over all the pins and then push the connector onto the pins. 4. Pick up the hard disk drive and hold it above the vertical mounting area so the mounting plate is facing the subassembly, as shown below. Notice that there are two tabs facing downward on the bottom of the mounting plate.

  • Page 208

    5. As you lower the drive into the vertical mounting area, guide the long end of the cable underneath the drive and curl up the short end behind the drive. As shown above, fit the tabs on the mounting plate into the slots on the side of the subassembly.

  • Page 209: Connecting The Hard Disk Drive Cables

    Connecting the Hard Disk Drive Cables Follow these steps to lift up the subassembly and connect the drive cable to the main system board: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting the panel toward you.

  • Page 210

    3. Raise the front of the subassembly to a slight angle, as shown below. B-19 Installing and Removing Disk Drives...

  • Page 211

    4. Use one of your hands to hold up the subassembly or have someone do it for you. With your other hand, grasp the longer end of the hard disk drive ribbon cable that you tucked underneath the drive when you installed it. Pull the cable under the subassembly and toward the front of the computer.

  • Page 212

    6. Carefully lower the front of the subassembly onto the computer, as shown below. small tab Iarge tab small tab B-21 Installing and Removing Disk Dives...

  • Page 213

    Guide the tabs on the front of the subassembly over the opening in the front of the computer so that the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.

  • Page 214

    Tilt up the front panel until the clips on the top of the panel touch the computer. Then push on the top of the panel until it clicks into place. Your diskette drive(s) should be flush with the front of the panel. Follow the steps under “Replacing the Cover,”...

  • Page 215: Removing A Hard Disk From The Vertical Position

    Removing a Hard Disk From the Vertical Position 1. Turn the computer so that the front panel is facing you. The vertically mounted drive is attached to the right side of the subassembly, as shown below. Installing and Removing Disk Drives B-24 subassembly - vertically mounted...

  • Page 216

    2. Remove the retaining screw securing the hard disk drive mounting plate to the computer and set it aside. 3. Tilt the hard disk drive slightly to the right, away from the subassembly, and lift it out of the vertical mounting area. Turn it over and set it on top of the subassembly with the gray mounting plate facing up.

  • Page 217

    4. Disconnect the power supply connector from the socket on the back of the hard disk drive, as shown below. Firmly pull the connector straight out from the socket so you do not bend the pins. Do not pull too hard on the cable; pull on the plastic connector, if possible.

  • Page 218: Installing Or Removing A Disk Drive In The Horizontal Position

    6. Remove the four screws that secure the hard disk drive mounting store the mounting plate along with the screws. 7. Wrap the hard disk drive in its original packing materials and set it aside. Then carefully arrange the power supply cable and the ribbon cable so that they fit down into the vertical mounting area inside the computer.

  • Page 219: Removing The Subassembly

    If you have position, remove this drive before you remove or install a disk drive in a horizontal drive bay. See “Removing a Hard Disk From the Vertical Position,” on page B-24. If you do not need to remove a hard disk drive from the vertical position (or have already done so), follow the steps under “Removing the Subassembly,”...

  • Page 220

    Pull the panel away from the front of the computer. If you are going to install a hard disk drive in the lower horizontal position, set the front panel aside and go to step 4. If you are installing a diskette drive, remove the slot cover from the front panel, as described in step 3.

  • Page 221

    4. The subassembly is a large metal casing that encloses the horizontal drive bays and the power supply, as shown below. To remove the subassembly, first lift it up from the front only. Place your thumbs under the diskette drive and grasp the top edge of the computer with the rest of your fingers, as shown below.

  • Page 222

    5. Lift up the front of the subassembly with your thumbs. Raise it to a slight angle, as shown below. B-31 Installing and Removing Disk Drives...

  • Page 223

    6. Use one of your hands to hold up the subassembly at an angle or have someone hold it up for you. With your other hand, reach under the subassembly and disconnect the hard disk drive cable attached to the front of the main system board.

  • Page 224

    8. Still holding up the subassembly, reach further back underneath it and disconnect the two power supply cables from the back right side of the main system board, as shown below. Pull each of the connectors straight up. Do not pull only on the cables.

  • Page 225: Installing A Disk Drive In The Horizontal Position

    If you are adding a 3 ‘/z-inch diskette drive or hard disk drive, you need to make sure that 5 ‘/+inch metal mounting frames are attached to the drive so it fits properly in the drive bay. Epson 3 ‘/z-inch diskette drives and hard disk drives come with mounting frames already installed.

  • Page 226

    2. There are two holes on each side of the disk drive. When you insert the drive, you align the appropriate round holes in the drive with the oval holes on the side of the drive bay, as shown below. 3.

  • Page 227

    4. After you align the drive, insert one screw into the front hole on each side of the drive bay and tighten them with a screwdriver, as shown below. (Even though there are four holes, you can secure the drive with just the two screws that came with your drive.) If you are installing a diskette drive, go to step 5.

  • Page 228

    The interface that protrudes from the back of the drive has gold contacts on both sides. Near one end of the interface, there is a gap designed to accommodate the plastic divider on the cable connector. ribbon cable connector Align the cable connector with the drive interface so that the plastic divider on the connector lines up with the gap in the drive interface, as shown below.

  • Page 229

    Make sure the cable connector fits properly onto the drive interface and then push the connector onto the interface. Caution If you do not correctly align the connector, you could severely damage your diskette drive when you push If you removed a hard disk drive from the vertical mounting position, go to step 6.

  • Page 230

    7. Pick up the hard disk drive that you removed from the vertical mounting position. Notice the ribbon cable socket on the back of the drive; you see two rows of pins. In one of the rows, a pin is missing. Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below.

  • Page 231

    If you will have two hard disk drives in your system, perform the procedures in steps 6 and 7 again. This time, however, connect the connector at the end of the ribbon cable to the horizontally mounted hard disk drive you just installed. (If necessary, turn the subassembly upside down to make it easier to connect the cable.) 8.

  • Page 232

    Position the power supply cable connector so that the notched comers on the connector line up with the notched corners of the power supply socket on your drive. Make sure the holes fit over all the pins and then push the connector onto the pins.

  • Page 233: Replacing The Drive On The Subassembly

    Replacing the Drive on the Subassembly This section describes how to reinstall your hard disk drive in the vertical mounting position. The following illustrations show the subassembly installed inside the computer with the front panel attached. However, you can install the drive the same way, whether the subassembly is installed already or not.

  • Page 234

    2. As you lower the drive onto the subassembly, guide the long end of the cable underneath the drive and curl up the short end behind it. (If you just installed a hard disk drive in the lower horizontal drive bay, the short end of the cable leads to that drive.) tabs As shown above, fit the tabs on the mounting plate into the...

  • Page 235: Removing A Disk Drive From The Horizontal Position

    Removing a Disk Drive From the Horizontal Position The figures in this section show a diskette drive in the lower horizontal drive bay, but you can use the same instructions to remove a hard disk drive from the lower bay or to remove your standard diskette drive from the upper bay.

  • Page 236

    power supply connector 3. Using a screwdriver, remove the screws that secure the disk drive in the drive bay. Be sure to remove all of the screws. There is at least one screw on each side of the bay, as shown below.

  • Page 237

    4. Grasp the disk drive from the front of the drive bay and pull it completely out. Set it aside. If you have just removed one hard disk drive and are leaving another one in your system, make sure you have set the jumpers on the remaining drive to indicate that you now have only one hard disk drive.

  • Page 238: Replacing The Subassembly

    Replacing the Subassembly Follow the steps below to replace the subassembly inside your computer: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper comers and two in the lower comers. Installing and Removing Disk Drives B-47...

  • Page 239

    There are four corresponding tabs on the inside back panel of the computer which fit into the openings in the subassembly slots. Lift up the subassembly from your work surface and lower the back end into the computer, fitting the top tabs in the computer into the openings in the top slots on the subassembly, as shown in the next illustration.

  • Page 240

    tabs in slots 2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables leading from the back of the drives so that they curve underneath the subassembly toward the front of the computer.

  • Page 241

    3. Use one of your hands to hold up the subassembly at an angle or have someone hold it up for you. With your other hand, reach under the subassembly and grasp the two main system board power supply cables. The cables are labeled P4 and P5, and have opaque, white plastic connectors on their ends.

  • Page 242

    There is one power supply socket on the right side of the main system board (toward the back) that holds both of the power supply connectors. The socket has 12 pins, as shown below.

  • Page 243

    4. Position power supply connector P4 so that the large tab on the connector faces the right side of the computer. Beginning with the six pins in the socket toward the back of the computer, carefully line up the holes in the connector with the pins in the socket.

  • Page 244

    Both the diskette drive and hard disk drive sockets on the main system board have a notch on one side. The hard disk drive socket is closest to the front of the main system board and the diskette drive socket is behind it. The hard disk drive socket is also a bit longer.

  • Page 245

    7. Now connect the hard disk drive ribbon cable. As shown below, there is a tab on one side of the connector, just like the diskette drive connector. The hard disk drive socket at the front of the main system board also has a notch on one side.

  • Page 246

    8. Carefully lower the front of the subassembly onto the computer. Make sure that all four tabs on the back of the computer are inserted into the slots on the subassembly as you lower it. small tabs B-55 Installing and Removing Disk Drives...

  • Page 247

    Guide the tabs on the front of the subassembly over the opening in the front of the computer so that the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.

  • Page 248

    10. Tilt up the front panel until the clips on the top of the panel touch the computer. Then push on the top of the panel until it clicks into place. The diskette drive(s) should be flush with the front of the panel. (If you removed the slot cover, be sure to store it in a safe place in case you need to replace it later.) 11.

  • Page 249: Appendix C Physically Formatting A Hard Disk

    You may need to reformat the disk in this case. 0 You have installed a non-Epson hard disk in your computer that has never received the low-level format and did not come with its own format utility.

  • Page 250: Choosing The Type Of Format

    In addition to destroying all the data on the hard disk, formatting removes any partitions defied on the disk by SELECT or FDISK and the logical formatting performed by SELECT FORMAT. used hard disk (using option 1 or 2 of the Hard Disk Format Menu), you need to install MS-DOS.

  • Page 251: Reformatting A Used Disk

    The formatting options work as follows: Format first scans the disk (if it has no defective track table) for defective (bad) tracks and lets you decide which tracks to mark as bad. Then the program formats the disk and marks the bad tracks so they are never used to store data.

  • Page 252: Formatting A New Disk

    You may need to modify the defective track table to add the bad tracks. Other hard disks (such as those supplied by Epson) come with the bad tracks already flagged. If you are formatting a new hard disk that has never been formatted, select the format the disk.

  • Page 253: Option 1, Format

    Option 1, Format If you select l-Format you see the following (for a disk that does not have a defective track table): Format Hard Disk Scan hard disk to get defective track information (If the disk already has a defective track table, you do not see the message because the disk does not need to be scanned for bad tracks.) Select...

  • Page 254

    Next you see this prompt: Accept recommended skewed sectors per head in format : 0 ? (Y/N) For an Epson hard disk drive, accept the recommended value of 0. For another type of drive, use the value recommended in the documentation for the drive.

  • Page 255: Modifying The Defective Track Table

    The program now allows you to edit the table of defective tracks: C y l i n d e r H e a d C y l i n d e r H e a d D e f e c t i v e T r a c k T a b l e : M o d i f y d e f e c t i v e t r a c k t a b l e ? ( Y / N ) At the bottom of the table is this prompt: Modify defective track table ? (Y/N)

  • Page 256

    2. Type the number of the cylinder containing the bad track Enter. and press Enter head number (0 - 3. Type the head number for the bad track and press To cancel the operation, press When you complete a valid entry, it appears in the table and you can add the next bad track, if necessary.

  • Page 257: Formatting The Disk

    Formatting the Disk When you are ready to start formatting the disk, you see the following warning: WARNING? ALL PARTITIONS OF HARD DISK, NOT JUST IN MS-DOS PARTITION! Do you want to start formatting ? (Y/N) If you are not sure you want to format the hard disk, select you are sure, select to cancel: DOUBLE CHECK THAT YOU HAVE BACKUP...

  • Page 258: Option 2, Destructive Surface Analysis

    You see the head and cylinder numbers decrease as the program progresses. When formatting is complete, the program flags any bad tracks and you see a series of messages like these: Format finished. Flagging bad tracks... Cylinder is Format completed. Press ENTER to return to the menu.

  • Page 259

    T o s t a r t t h i s t e s t , s e l e c t 2 - D e s t r u c t i v e s u r f a c e analysis from the Hard Disk Format Menu.

  • Page 260: Option 3, Non-destructive Surface Analysis

    To flag the error tracks as bad, select tracks as they are flagged and these messages: Flagging bad tracks... Cylinder is 237, head is 2 Press ENTER to return to the menu. Enter Press to return to the Hard Disk Format Menu. Option 3, Non-destructive Surface Analysis The Non-destructive surface analysis does not destroy any data, and you can use it to safely check the condition of your hard...

  • Page 261: Exiting The Hard Disk Format Menu

    If the program finds errors, the screen displays a table of the tracks that gave errors, similar to the one the Destructive surface analysis displays. After the status reports, you see this message: Press ENTER to return to the menu. Check the information displayed.

  • Page 262: Appendix D Troubleshooting

    See Appendix E for instructions. If the suggestions here or in Appendix problem, contact your authorized Epson dealer. Your dealer may be able to solve the problem if not, he or she can refer you to an Authorized Epson Customer Care Center for service. If...

  • Page 263: Error Messages

    2. At the MS-DOS command prompt, type VER and press Enter. The screen displays the MS-DOS version number. Write down the number so you can give it to your dealer. If you do not have a hard disk, follow these steps: Insert: the Reference diskette in drive A and turn on or reset your computer.

  • Page 264

    Write down the error message and code number, and then press to continue. Report the error message and code number to your dealer when requesting repairs. If the error is serious, the computer cancels further checking and halts system initialization. The error message remains on the screen, and the computer locks up.

  • Page 265

    Power-on diagnostics error codes and messages (continued) Error code Memory Keyboard Monitor Diskette drive(s) and controller Parallel port (printer interface) Serial port (RS-232C port) 1101 Hard disk drive(s) and controller 1760 1761 1770 1771 1780 1781 1782 1790 1791 Troubleshooting Message RAM ERROR MEMORY ADDRESS ERROR...

  • Page 266: The Computer Won't Start

    3. If the electrical outlet is working and all the connections are secure but your computer still won’t start, call your Epson dealer. AUXILIARY DEVICE FAILURE AUXILIARY DEVICE FAILURE AUXILIARY DEVICE FAILURE See “Mouse...

  • Page 267: The Computer Does Not Respond

    RESET button and try again. If that doesn’t work, insert the Reference diskette in drive A and press the does not boot, contact your Epson dealer. 3. Did you enter the correct password? See “Password Problems,” below.

  • Page 268

    5. The problem could be caused by your keyboard. See “Keyboard Problems,” below. If your keyboard is operating properly, proceed to the next step. 6. If you want to stop whatever the computer is doing and return to the MS-DOS command prompt, hold down the Ctrl key and press solves the problem.

  • Page 269: Password Problems

    If you are using one or more MDA, Hercules, or CGA display adapter cards, you may need to change the setting of jumper J4 inside your computer. The jumper tells the computer whether you are using a color or monochrome monitor.

  • Page 270: Removing A Password

    If you have any trouble using your power-on password, try the following: 1. If you think you know the correct password, reset the computer and try again. See Chapter 3 for instructions. 2. If you know the current power-on password but you want to change or delete it, see Chapter 3 for instructions.

  • Page 271

    You should disable the existing password if you want to be able to set a new password later without having to reset a jumper again. See “Disabling an existing password,” below, for instructions. If you disable the password function, you cannot set a new password unless you perform the steps to disable the existing password at that time.

  • Page 272: Setting A New Password

    5. If you do not have a hard disk, insert the Startup diskette in drive A. Turn on the computer again. You do not see the key prompt and the computer loads MS-DOS. Later, if you want to create a power-on password, run Setup and enter a password.

  • Page 273

    Make sure you save your password setting and that you highlight ** EXIT AND SAVE ** the Setup program. 4. After you exit Setup, you see this message: TURN OFF POWER AND CORRECT JUMPER SETTING TO ENABLE PASSWORD CHECKING 5. Remove the Reference diskette, turn off the computer, and follow the instructions under “Changing the Jumper Settings”...

  • Page 274: Keyboard Problems

    Keyboard Problems If you are having trouble with the keyboard, check the following: 1. If the screen displays one of the following keyboard errors when you turn on or reset the computer, make sure the keyboard is securely connected to the computer: KEYBOARD KEYBOARD OR SYSTEM UNIT ERROR 304 KEYBOARD OR SYSTEM UNIT ERROR...

  • Page 275: Monitor Problems

    Monitor Problems For monitor problems, check the following: 1. If there is no display on the screen, check that the monitor’s power switch is on and that the power light on the monitor is lit. If the power light is on but you still do not see anything on the screen, check the monitor’s brightness and contrast controls.

  • Page 276

    7. If you are running an application program, see if you need to set up the program for the type of monitor and display adapter you have. Also make sure you are using the appropriate monitor Note If your application program requires a monitor that supports graphics but you have a monochrome monitor, the results will be unpredictable.

  • Page 277: Diskette Problems

    9. If you are still having difficulty with your monitor, try running either the Monochrome Display Adapter and CRT check or the Color Graphics Adapter and CRT check, as described in Appendix E. If the diagnostics program indicates an error, contact the place where you bought the monitor.

  • Page 278

    4. Check to see if you have inserted the right type of diskette. The diskette type normally appears on the manufacturer’s label. Here are the guidelines: Cl In a drive that has a storage capacity of 1.2MB, use 5 +-inch, double-sided, high-density, 96 TPI diskettes. You can also use 360KB diskettes in this drive, but if you write to a 360KB diskette in this drive, you may have trouble using the diskette in a 360KB drive later.

  • Page 279

    6. Is the diskette formatted? A new diskette must be formatted before you can store data on it. See your MS-DOS Reference Manual for instructions on formatting diskettes. 7. Did you reassign the diskette drives? If you are trying to access a file on a diskette in drive A, for instance, and have reassigned that drive as drive B, you cannot access the file.

  • Page 280: Diskette Drive Problems

    Try running the Diskette Drives and Controller Check described in Appendix E. If the diagnostics program indicates an error, consult your Epson dealer. If the diskette drive is making loud noises, do not attempt any further examination of it. Contact your Epson dealer. ERROR Troubleshooting D-19...

  • Page 281: Hard Disk Problems

    Note Diskette drives may make different diskettes. 4. If your diskette drive read/write heads are dirty, you may occasionally see this MS-DOS error message: Error Reading Drive Abort, Retry, or Fail? To clean the read/write heads, use a diskette drive head cleaning kit, available in most computer stores.

  • Page 282

    2. You may have entered an incorrect hard disk drive type when you ran the Setup program to configure your hard disk. See Chapter 2 for information and check the hard disk drive type table in that chapter for a list of the types available.

  • Page 283

    Hard Disk Drive and Controller diagnostics check, described in Appendix E. If the diagnostics program indicates an error, contact your Epson dealer. Never open the sealed unit that encloses the hard disk. D-22 Troubleshooting...

  • Page 284

    7. If you have been using your hard disk for a long time and begin to see numerous read/write errors, the magnetic signals on the disk may be getting weak. If this is the case, you may need to reformat the hard disk. If you decide to do this, follow these steps: Cl Back up all the data on the disk using COPY, XCOPY, or BACKUP (described in the MS-DOS Reference...

  • Page 285: Software Problems

    Software Problems If you are having trouble with an application program, try the following solutions: 1. If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If you have a hard disk and the program is stored in a directory on that drive, make sure you are logged onto or specifying the correct directory.

  • Page 286: Printer Problems

    5. An application program can occasionally lock the computer, making it unresponsive to the keyboard. If your computer does not respond when you type on the keyboard, you can reset it. Follow the instructions in Chapter 3. Printer Problems Below are some general steps to follow if you are having difficulty with your printer.

  • Page 287

    3. If you are using more than one parallel port or more than one serial port, the computer must know which port is the primary port and which is the secondary port. See Chapter 2 for instructions on how to set the parallel and serial ports using the Setup program.

  • Page 288: Option Card Problems

    Option Card Problems If you install an option card and it is not functioning properly, check the following: Is the option card installed correctly? Check the installation procedure described in Chapter 5 and also see the instructions that come with the option card. The most common problem with option cards is a loose connection.

  • Page 289: Mouse Problems

    Mouse Problems If you are having a problem with your mouse, you may see one of the following error messages: 8601 AUXILIARY DEVICE FAILURE 8602 AUXILIARY DEVICE FAILURE 8603 AUXILIARY DEVICE FAILURE If you see one of these messages, make sure that your mouse is completely connected to its port on the back of the computer.

  • Page 290: Memory Module Problems

    Memory Module Problems If you added extra memory to your system by installing SIMMs and that memory is not operating properly, check the following: 1. If the memory count displayed by the power-on diagnostics program is incorrect, you or your dealer may not have installed the SIMMs correctly.

  • Page 291: Math Coprocessor Problems

    Math Coprocessor Problems If your math coprocessor does not seem to be operating properly, check the following: 1. Run the Setup program on your Reference diskette and check to make sure that the math coprocessor is listed as installed on the Exit display. If it is listed as not installed, you or your dealer may have installed the math coprocessor incorrectly.

  • Page 292: Appendix E Performing System Diagnostics

    Appendix E Performing System Diagnostics This appendix describes how to check the operation of the main unit and peripheral devices of your computer. You check these devices using the diagnostics program on your Reference diskette. Run the diagnostics program if you are not sure whether a device is performing correctly.

  • Page 293: Starting System Diagnostics

    Starting System Diagnostics To run the System diagnostics program, you must turn on or reset your computer with the Reference diskette in drive A. If you start this program in any other way, some tests may produce strange results. To start the System diagnostics program, follow these steps: 1.

  • Page 294

    If the list correctly describes your system, press device is missing from this list, or if you want to change the list, Enter. press or + and below. After you confirm the Device List, you can test only those items. If you decide later that you need to add a device, you must return to the Operation Menu and reselect System d i a g n o s t i c s .

  • Page 295: Selecting An Option

    Selecting an Option When you are using the System diagnostics program, you need to select an option from a menu. There are two ways to do this: Cl You can use the arrow keys (T L t +) to move the highlighted cursor block to the option you want and then Enter to press...

  • Page 296: Modifying The Device List

    Modifying the Device List If an installed device is missing from the Device List, you must add it to the list and test it carefully. At the following prompt, select DEVICE You see this menu: 1 - Add device - Delete device 0 - Finish modification To add a device to the list, select 1.

  • Page 297: Selecting A Test

    To remove a device from the list, select 2 (Delete device). The screen displays the current Device List. Select the item you wish to delete. You can delete as many devices as necessary. When the Device List is correct, select 0. The screen displays the modified Device List for a final check and these options: If the list is correct, select 0.

  • Page 298

    You can specify that the test be performed one time only or any number of times in the range from 1 to 9999. Running a test multiple times is for reliability testing of essential functions only; in most cases, running a test only once is sufficient. To perform the test once, select 1.

  • Page 299: Resuming From An Error

    Resuming From an Error If an error occurs during a test, the test stops at that point, an error code and error message appear. If you want to record the problem, you can print out the message on your printer. You see this prompt: Do you want a printout of the error message(s) ? (Y/N)

  • Page 300

    The table below lists the tests you can run on the system’s internal devices and on any optional devices you have installed. You may not see all of the tests listed when you run System diagnostics. Some tests appear only if you have installed certain types of equipment.

  • Page 301

    System diagnostics tests (continued) Color graphics adapter and CRT Diskette drive(s) and controller Math coprocessor Parallel port (printer interface) Serial port (RS-232C) Alternate serial port Performing System Diagnostics E-10 Adapter check Attribute check Character set check Graphics mode check Screen paging check Light pen check Video check Sync check...

  • Page 302: Error Codes And Messages

    Error Codes and Messages The following table lists all the error codes and messages that may appear during system diagnostics testing. System diagnostics error codes and messages Error code System board Memory Keyboard Performing System Diagnostics E-12 Message CPU ERROR ROM CHECKSUM ERROR TIMER COUNTER REGISTER ERROR TIMER COUNTER ERROR...

  • Page 303: Error Codes And Messages

    System diagnostics error codes and messages (continued) Monochrome display adapter and CRT ADAPTER ERROR VIDEO SIGNAL ERROR ATTRIBUTE ERROR CHARACTER SET ERROR GRAPHICS MODE ERROR SCREEN PAGING ERROR LIGHT PEN ERROR VIDEO ERROR SYNC ERROR Color graphics adapter and CRT ADAPTER ERROR ATTRIBUTE ERROR CHARACTER SET ERROR...

  • Page 304

    System diagnostics error codes and messages (continued) E r r o r c o d e Ma, Parallel port (printer interface) Serial port (RS-232C port) 1101 1101 1102 1103 Alternate serial port 1201 1201 1202 1203 Dot-matrix printer 1401 Hard disk drive(s) and controller 1701 1702 1703...

  • Page 305: Appendix F Specifications

    Appendix F Specifications CPU and Memory 16-bit CPU System memory Scratch memory Math coprocessor Clock/calendar 80386SX microprocessor, 16 MHz system clock speed, 16 MHz or simulated 8 MHz processor speed, selectable through software 0 wait state memory access speed 1MB or 2MB RAM standard; expandable using 256KB or 1MB SIMMs up to 10MB;...

  • Page 306: Controllers

    Controllers Diskette Hard disk Interfaces Monitor Serial Parallel Auxiliary Keyboard Option slots Speaker Specifications Supports up to two drives in any of four formats: 5 ‘/t-inch, high-density, 1.2MB; 5 ‘/+inch, double-density, 360KB; 3 ‘/z-inch, high-density, 1.44MB; 3 %-inch, double-density, 720KB; controller on main system board Supports up to two drives;...

  • Page 307: Power Supply

    Power Supply Type Input ranges Maximum outputs Mass Storage Standard Standard Optional Optional Optional Optional 140W, fan-cooled, automatic input voltage sensing 98 to 132 VAC and 195 to 264 VAC +5VDC at 18Amps, +12VDC at 4.2 Amps -12 VDC at 0.3 Amps, -5 VDC at 0.3 Amps Three half-height drives maximum (one 3 ‘/z-inch vertical mount and two...

  • Page 308: Keyboard

    Optional Optional Keyboard Layout Function Environmental Requirements Temperature Humidity Specifications 3 ‘/r-inch hard disk drive, 40MB storage capacity 3 ‘/z-inch hard disk drive, 100MB storage capacity Detachable, two position, 101 sculpted keys 58-key QWERTY main keyboard; 17-key numeric/cursor pad; 10 cursor keys; additional 4-key cursor pad;...

  • Page 309: Physical Characteristics

    Altitude Operating range: Non-operating range: Storage range: Physical Characteristics Width 14.75 inches (375 mm) Depth 17.5 inches (444 mm) Height 5.9 inches (150 mm) Weight Single diskette drive model: (without 20.75 lb (9.4 kg) keyboard) Hard disk drive model: 22.25 lb (10.1 kg) -330 ft to 9900 ft (-100 m to 3000 m) -330 ft to 11880 ft...

  • Page 310: Glossary

    Glossary Address A number or name that identifies the location where information is stored in a computer’s memory. Application program A software program designed to perform a specific task, such as a word processing or spreadsheet program. ASCII American Standard Code for Information Interchange. A standardized coding system for representing characters, such as numbers, letters, and graphic symbols.

  • Page 311

    Backup An extra copy of a program, data file, or disk, that is created in the event your working copy is damaged or lost. Base memory The memory in the computer below 1MB that is available to MS-DOS and application programs-usually 640KB. Also called conventional memory or main memory.

  • Page 312

    C G A Color Graphics Adapter. A type of display adapter card that can generate up to 25 lines of text with 80 characters on each line, monochrome graphics at 640 graphics at 320 Character Anything that can be printed in a single space on the page or the screen;...

  • Page 313

    Configuration The particular setup of a group of components. For example, a typical system configuration consists of a computer with one diskette drive, one hard disk drive, and a monitor, connected to a printer. Control code A command (generated when you hold down another key on the keyboard) that instructs the computer to perform a specific function.

  • Page 314

    Current directory The directory where MS-DOS executes your next command, unless you tell it to do otherwise (by including a pathname with the command). Also known as the default or working directory. Current drive The disk drive from which MS-DOS executes your next command, unless you tell it to do otherwise (by including a drive designator with the command).

  • Page 315

    Default directory The directory you are logged onto and working in. Also known as the current directory. Default drive The disk drive from which MS-DOS executes your next command, unless you tell it to do otherwise (by including a drive designator with the command). Also known as the current drive.

  • Page 316

    Disk The collective term for diskettes and hard disks. Disk drive The physical device that allows the computer to read from and write to a disk. A diskette drive has a disk slot into which you insert a diskette. A hard disk is sealed inside a protective unit. Diskette A flat piece of flexible plastic coated with magnetic material used to store data permanently.

  • Page 317

    Enhanced Graphics Adapter. A type of display adapter card that allows you to display high-resolution graphics on a color monitor. It can display up to 43 lines of text with 80 characters on each line, or it can display monochrome or 16-color graphics at up to 640 Executable file A file containing program instructions, as opposed to data...

  • Page 318: Hard Disk

    File A group of related pieces of information called records, or entries, stored together on a disk. Text files consist of words and sentences. Program files consist of codes and are used by computers to interpret and carry out instructions. Filename A name up to eight characters long that MS-DOS uses to identify a file.

  • Page 319

    High-density A type of format that allows you to store more data than on single- or double-density diskettes. A 5 ‘/+inch high-density diskette can store 1.2 MB of data. A 3 ‘/z-inch high-density diskette can store 1.44 MB of data. Input/Output (I/O) port See Port.

  • Page 320

    Logical disk drive A subdivision of a physical disk drive, which MS-DOS treats as though it were a separate physical component of the computer. A physical disk drive may be divided into several logical disk drives. Main system board The board built into your computer containing the circuitry the computer requires to operate.

  • Page 321

    Memory The area where your computer stores data. Memory contents can be permanent (ROM) or temporary (RAM). Memory module A small circuit board with an edge connector that contains memory chips. You can add 256KB or 1MB memory modules to the main system board inside the computer to expand the computer’s memory.

  • Page 322

    Monochrome monitor A monitor that displays in only one color, such as green or amber, as opposed to a color monitor which can display in several colors. Mouse A hand-held pointing device with one or more buttons. When you slide the mouse over a flat surface in a certain direction, the cursor moves in the same direction on the screen.

  • Page 323

    Operating system A collection of programs (such as MS-DOS or MS OS/2) that manages a computer’s operations. The operating system determines how programs run on the computer and supervises all input and output. Option card A circuit board you install inside the computer to provide additional capabilities, such as a modem.

  • Page 324

    Pathname The list of directories and subdirectories you specify to locate a file. For example, the pathname for the file SALES which is located in the subdirectory BUSINESS of the root directory ( \ ) is \ BUSINESS\ SALES. Peripheral An external device (such as a printer or a modem) connected to a computer that depends on the computer for its operation.

  • Page 325

    Program A disk file that contains coded instructions and tells a computer what to do and how to do it. Prompt A message the screen displays to request information or tell you what action you need to perform next. See also Command prompt.

  • Page 326

    Red Green Blue. A type of color monitor. Read Only Memory. A portion of memory that can only be read and cannot be used for temporary storage. ROM retains its contents even when you turn off the power. Root directory The top-level directory in MS-DOS, designated by a \ (backslash).

  • Page 327

    Serial The type of interface that transmits data one bit at a time. See Interface and Parallel. SIMM See Memory module. Software The programs that enable your computer to perform the tasks and functions you indicate. Subdirectory A directory or group of files that branches down from another subdirectory or from the root directory.

  • Page 328

    Tracks Addressable, concentric circles on a disk, resembling the grooves on a record, which help to divide the disk into separate accessible areas. There are 80 tracks on each side of a double- sided 1.2MB, 1.44MB, or 720KB diskette and 40 tracks on each side of a double-sided 360KB diskette.

  • Page 329

    Index AFDD program, 4-8-9 Alternate parallel port check, E-11 Alternate serial port check, E-10 AutoCAD, version 2.62, A-2, A-9 -11, A-45 version 9.0, A-2, A-11 -13, A-45 version 10.0, A-14-16, A-45 AUTOEXEC.BAT, 2-32, 4-1-2 Automatic configuration, 2-2 Automatic speed change, 2-11 -12, 4-2 -7 AutoShade, A-12 -14, A-16 Auxiliary device problems, D-28...

  • Page 330

    Controlling the volume, 2-13-14 COPY, 3-2, 3-14, 3-22 Copying, diskettes, 3-14, 3-22 -23 files, 3-22 hard disk files, 3-24 Coprocessor, see Math coprocessor Copy-protected programs, 2-12, 4-3 CORFIX, 5-36 -38 Cover, removing, 5-2 -5 replacing, 5-34 -36 CPU, F-1 CPU speed, see Processor speed CTRL ALT +, 4-4 -5 CTRL ALT -, 4-4 -5 CTRL ALT *, 4-4 -5...

  • Page 331

    EMM386.SYS, 4-13 Emulation mode, VGA, A-40 -42 Enhanced graphics adapter, see Video cards Environmental requirements, Epson Consumer Information Center number, Intro-5, D-1 Error codes and messages, 2-4 -5, D-2 -5, E-12 -14 ESPEED program, 4-3, 4-5 -7 Expanded memory, 4-13...

  • Page 332

    Initial num lock, 2-13 -14 Inserting diskettes, 3-20 -21 Interfaces, F-2 Interleave factor, C-6 Jumper settings, 5-2, 5-6 -9, B-47 Keyboard, adjusting angle, 1-13 cable, 1-12 check, E-12 connecting, 1-12-13 controller check, D-2 layout, 3-3, F-4 problems, D-13 repeat rate, 2-13 -14 special keys, 3-3 -4 speed commands, 4-4 -5 Key prompt, 2-9, 3-7, 4-10...

  • Page 333

    Mouse, connecting, 1-13 -14 driver patch, A-45 -46 port specifications, F-2 problems, D-28 setting jumper, 5-6-9 MOUSE7PT.EXE, A-3, A-45 MS-DOS, copying files, 3-2, 3-22-23 diskettes, 3-1 -2 EMM386.SYS, 4-13 installing, 3-1 -2 loading, 3-18 -19 Shell, Intro3, 3-7, 3-23 versions, Intro-2, 3-1,4-13 MS OS/2, Intro-2, 3-1 Multi-frequency monitor, 1-4 -8, 4-14, A-1 -2...

  • Page 334

    Power supply cables, B-15, B-50 -52 Precautions, computer, 1-16 hard disk, 3-24 Presentation Manager, A-8 -9 Printer, connecting, 1-8 -11 interface check, E-10 parallel interface, 1-8 -10, F-2 problems, D-25 -26 serial interface, 1-11, F-2 Processor speed, 2-11 -12, 4-2 -7, D-24 Protector card, 1-3, 3-25 RAM check, D-l...

  • Page 335

    Software problems, D-24 Speaker, 2-13 -14, F-2 Special keys, 3-3 -4 Specifications, F-1 -5 Speed, changing, see Processor speed Subassembly, installing, B-47 -57 removing, B-28 -33 Subdirectories, see Directories Super VGA, A-1 Switches, 1-7 DIP, 5-13 Symphony, Lotus, A-2, A-28 -30 System, board check, E-9 device check, D-2...

  • Page 336

    Windows/286, A-2, A-4 -5 Windows/386, A-2, A-6 -7 WordPerfect, versions 4.0 and 4.1, A-3, A-35 -36 versions 5.0 and 5.1, A-3, A-36 -37 WordStar, version 3.3, A-3, A-31 -32 versions 4.0 and 5.0, A-3, A-33 -34 Write-protect notch, 3-17 Write-protect switch, 3-18 Write-protect tab, 3-17 Write-protecting diskettes, 3-15-18 XCOPY, 3-14, 3-22,...

  • Page 337

    hard disk access light diskette drive . 1 . - l power light TURBO speed light RESET button hard disk or diskette drive slot power inlet option card slots parallel port V G A monitor port mouse port keyboard cable socket serial port...

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