Printer Problems - Gateway E1400 System Manual

Printer problems

The printer will not turn on.
Probable Cause
The printer is not plugged in.
The printer is not turned on.
The printer is defective.
The printer is turned on but will not print.
Probable Cause
The printer is not connected
to the system.
The printer is not designated
as the default printer.
The printer has not been
added to the system.
The printer prints garbled text.
Probable Cause
The wrong driver is being
used for the selected printer.
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Troubleshooting
Solution
Check the power cable. Make sure it is
plugged into a live power source.
Make sure the printer's power switch is
depressed or set to the On position. If power
is applied to the printer, the green power LED
should be illuminated.
Try another printer, if one is available.
Solution
Check the data cable between the printer and
the system. Make sure it is connected to the
proper port. Check the connector and cable for
bent or broken pins.
If the printer to which you are trying to print is
not the default printer, make sure you have
selected it through the application's printer
setup function.
From the Printers window (Start | Settings |
Printers), double-click Add Printer. Follow
the directions for adding the new printer.
Solution
From the Printers window (Start | Settings |
Printers), select the printer. From the File
menu, select Properties. Make sure the
printer is using the right printer driver. If not,
install the correct one.