Printer Problems - Gateway E-1400 System Manual

Printer problems

The printer will not turn on.
Probable Cause
The printer is not
plugged in.
The printer is not turned
on.
The printer is defective.
The printer is turned on but will not print.
Probable Cause
The printer is not
connected to the
system.
The printer is not
designated as the
default printer.
The printer has not
been added to the
system.
The printer prints garbled text.
Probable Cause
The wrong driver is
being used for the
selected printer.
80
Troubleshooting
Solution
Check the power cable. Make certain it is
plugged into a live power source.
Make certain the printer's power switch is
depressed or set to the On position. If power
is applied to the printer, the green power LED
should be illuminated.
Try another printer, if one is available.
Solution
Check the data cable between the printer and
the system. Make certain it is connected to
the proper port. Check the connector and
cable for bent or broken pins.
If the printer to which you are trying to print
is not the default printer, make certain you
have selected it through the application's
printer setup function.
From the Printers window (Start | Settings |
Printers), double-click Add Printer. Follow the
directions for adding the new printer.
Solution
From the Printers window (Start | Settings |
Printers), select the printer. From the File
menu, click Properties. Make certain the
printer is using the right printer driver. If not,
install the correct one.