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E-1400 Small Form Factor Desktop System Manual...
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E-1400 Small Form Factor Desktop System Manual...
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Due to continuing system improvements, Gateway 2000 is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway 2000 web site at www.gateway.com. In no event will Gateway 2000 be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
Preface Conventions used in this manual Throughout this manual, you will see the following conventions: Convention Description Keyboard key names are printed in small capitals. NTER A plus sign means to press the keys at the same time. Setup Commands to be entered, options to select, and messages that appear on your monitor are printed in bold.
Safety instructions Observe the following safety instructions when using your system: Warning Do not attempt to service the system yourself except as explained elsewhere in the system documentation. Adjust only those controls covered in the instructions. Opening or removing covers marked “Do Not Remove” may expose you to dangerous electrical voltages or other risks.
The system was dropped or the cabinet is damaged. The system’s performance changes. Getting additional information Log on to the Gateway Support Center at www.gateway.com/support to find information about your system or other Gateway products. Some types of information you can access are:...
System Features Standard features The following features are standard in your computer: ® Intel Celeron™ processor. Desktop to tower conversion. Two DIMM sockets that support up to 512 megabytes (MB) of Synchronous Dynamic Random Access Memory (SDRAM). 128K integrated L2 cache. Integrated Heceta IV Hardware Management Application Specifi Integrated Circuit (ASIC).
Front panel Diskette Diskette CD-ROM Power Power drive eject button eject button button CD-RO CD-ROM Reset button drive and hard drive activity CD-ROM drive accepts data or audio CDs. CD-ROM eject button ejects a CD from the CD-ROM drive. Diskette drive writes to and reads from 3.5-inch, 1.44-MB diskettes. Diskette eject button ejects diskettes from the diskette drive.
Rear panel Mouse Kensington Power Parallel Keyboard port lock slot connector (printer) port port Voltage Line Line RJ-45 LAN Serial Video selector switch ports connector port port Line-in and line-out audio jacks connect audio devices such as speakers and a microphone. Kensington lock slot lets you secure your computer with a Kensington lock.
Riser card The riser card includes a chassis intrusion switch to alert you if the computer cover is removed. It also includes two Peripheral Component Interconnect (PCI) slots used for connecting add-on cards. Front of riser card PCI slots (2) Chassis intrusion switch Ring in connector Hard drive LED connector...
Connector board The connector board is mounted underneath the drive tray assembly by two screws. Diskette drive controller CD-ROM drive controller Riser card slot Hard drive controller Power connector for hard drive and diskette drive IDE drive (hard drive and CD-ROM drive) activity LED Reset switch Power switch Power LED...
Desktop to tower conversion You can convert your computer from a desktop to a tower configuration. Use the plastic base included with your system to support your computer as tower. To convert your computer to a tower Turn off the computer and disconnect the power cord and all cables connected to the back.
Opening and Closing the Case Static electricity precautions Static electricity can permanently damage electronic components in your computer. When opening your computer case, always perform the following procedure: Caution Prevent electrostatic damage to your computer by following static electricity precautions every time you open your computer case.
Follow these precautions to avoid electrostatic damage to your computer components: Avoid static-causing surfaces such as plastic and styrofoam in your work area. Remove the parts from their antistatic bags only when you are ready to use them. Do not lay parts on the outside of antistatic bags since only the inside of the bag provides antistatic protection.
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Locate the two release buttons on each side of the front bezel. Press and hold in both buttons and slide the cover forward approximately 11/2 inches. Optional lock or thumbscrew Release button Bezel Release button Lift the cover up and off the chassis. Opening the case...
Closing the case Replace the cover as soon as you finish installing or removing components so that dust and dirt do not collect inside the computer. To replace the computer cover: Place the cover over the chassis, approximatel y 11/2 inches from the rear of the chassis.
Replacing Drives About replacing drives Your computer comes with these drives: A half-height 3.5-inch diskette drive A half-height 3.5-inch IDE hard drive An IDE CD-ROM drive When you replace drives, keep the following in mind: To remove and install a diskette drive, you need a Phillips screwdriver. If you remove a drive, place it in an antistatic bag.
Replacing the diskette drive The 3.5-inch diskette drive is attached to a drive cage with two screws. The drive cage is secured to the chassis by a tab. You do not have to remove any screws to take the drive cage out of the chassis. To replace the diskette drive: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem.
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Remove the old drive from the drive cage: Using a Phillips screwdriver, unscrew the drive from the drive cage. Lift the edge of the drive and remove the drive from the drive cage. Make sure the drive clears the pins on the side of the drive cage. Diskette drive Drive cage Place the new drive into the drive cage:...
Replacing the CD-ROM drive The CD-ROM drive is secured to the drive bay by a tab. The tab lets you to easily detach the drive from the drive bay without removing any screws. Warning The laser beam used in this CD-ROM drive can be harmful to the eyes.
Slide the new drive all the way into the bay until the locking tab snaps into place. Reconnect the drive cable, making sure the cable matches the original position. (See the drive documentation for proper drive jumper settings and cable orientation.) Close the case.
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Remove the drive tray assembly: Pull the drive tray assembly tabs up and toward the front of the chassis. Make sure the tabs are all the way forward. When the tabs are all the way forward, the drive tray assembly is unlocked fro the chassis.
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Tilt the drive tray slightly forward while lifting it up and off the chassis. Replacing the hard drive...
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Remove the hard drive from the drive tray assembly: Turn the drive tray over and locate the hard drive. Pull the ring on the drive bay down and out. The locking tabs are released. Locking tab Ring Locking tab While holding the ring out, lift the drive out of the bay. Make sure that the drive clears the two pins on the bay that hold the drive in place.
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Replace the drive tray assembly: Turn over the drive tray assembly so the hard drive is on the bottom. Make sure the drive tray assembly tabs are pulled all the way forward. Align the pins at the front of the tray with the holes on the chassis. Then set the drive tray onto the chassis.
Replacing and Adding Other Components Installing memory Your computer’s system board supports: 3.3-V, 168-pin unbuffered, Synchronous Dynamic Random Access Memory (SDRAM) Dual In-line Memory Modules (DIMMs). Non-ECC (64-bit) memory Single- or double-sided configurations Maximum system memory of 512 MB The system board contains two DIMM sockets. You can fill the sockets with 16-MB, 32-MB, 64-MB, 128-MB, or 256-MB DIMMs in any combination to expand the SDRAM up to 512 MB.
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To install DIMMs: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem. Open the case by following the instructions on page 12, observing the static electricity precautions on page 11. Remove the drive tray assembly so that you can access the DIMM sockets.
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Insert the DIMM into the socket and align the two bottom notches i the DIMM with the two notches in the DIMM socket. Gently press the DIMM into the socket until the plastic socket clamps on each side of the socket snap into the notches on the side of the DIMM. Replace the drive tray.
Adding an expansion card The E-1400 chassis has two expansion slots for PCI cards. The riser card has two PCI connectors. To add a PCI expansion card: Set any jumpers and switches on the card, if required in the card instructions.
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Locate an available slot and pull out the slot cover. Slot cover Expansion card Insert the edge of the expansion card into the slot on the riser card. After seating the card firmly, replace the slot cover bracket. Insert the bottom of the bracket into the slot on the chassis and snap the bracket into place.
Connect any cables to the card. (See the card’s documentation for proper jumper settings and cable orientation.) Close the case. (See “Closing the case” on page 14 for instructions.) Reconnect the cords you removed, then turn on the computer. It may be necessary to reconfigure your system after installing some expansio cards.
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Using a small flat-bladed screwdriver, carefully remove the battery fro its socket on the system board. Press the new battery in the socket with the positive pole up. Be sure you have pressed the battery down far enough for it to contact the base of the socket.
Replacing the power supply You need a Phillips screwdriver to remove and install the power supply. To replace the power supply: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem. Open the case by following the instructions on page 12, observing the static electricity precautions on page 11.
Replacing the processor Your system board currently supports the Intel Celeron processor. See the Gateway Web site at www.gateway.com for updates on processor speeds supported by your system. When replacing a processor, order a processor upgrade kit. The kit includes the processor and a heat sink..
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Remove the heat sink: Disconnect the fan cable from the fan connector on the system board. (See “System board” on pag e5 for the location of the fan connector.) The heat sink is attached to the processor socket by two metal clips. Unhook the large clip from the tab on the processor socket by pressing down on the clip and then pulling out on the clip.
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Remove the processor: Open the locking lever on the processor socket by moving the lever slightly out to the side and then lifting it up 90 degrees. Processor Pin 1 Locking lever Lift the old processor straight up and out of the socket. Install the new processor: Hold the new processor over the empty processor socket and verify that pin 1 on both the processor and the socket are aligned.
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Replace the heat sink: Hook the two metal clips on the heat sink to the tabs on the processor socket.Make sure the heat sink is level with the processor and the metal clips are securely attached. Caution It is very important that the heat sink makes direct contact with the processor or else it will not cool correctly, resulting in processor failure.
Removing the system board tray assembly The system board is installed on a system board tray assembly. The tray can be removed from the chassis without tools. To remove the system board tray assembly: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem.
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Grasp the edge of the tray and carefully slide the tray out of the chassis. To reinstall the system board tray assembly: Align the outside edges of the system board tray assembly with the guides on the chassis. Push the tray in until the system board is inserted into the system board connector on the riser card.
Replacing the system board To replace the system board, you need a grounding wrist strap, and a Phillips screwdriver. Make sure to place all static-sensitive devices in antistatic bags To replace the system board: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem.
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Remove the four screws that attach the system board to the tray. Then lift out the system board. I/O connectors Notch on board Screws Tabs Remove the new system board from its packing material. Attach the new system board to the tray: Fit the notch on the edge of the board into the slot on the system board tray and the I/O connectors into the holes on the tray.
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Replace the following devices: Processor. (See “Replacing the processor” on pa ge33 for instructions.) Peripheral devices attached to the rear-panel I/O connectors. Devices from the old system board that are not included with the new board. (See “System board” on pag e5 for the location of devices.) Replace the computer cover.
Replacing the connector board You need a Phillips screwdriver to replace the connector board. To replace the connector board: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem. Open the case by following the instructions on page 12, observing the static electricity precautions on page 11.
Place the new connector board onto the drive tray assembly. Make sure the edge of the board fits into the clips on the tray and the screw holes on the board align with the holes on the tray. Replace the two screw that attach the connector board to the drive tray assembly.
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Remove the riser card: Remove the two screws that attach the riser card to the chassis. Grasp the PCI slot on the board and tilt the board forward approximately 1/2 inch. Make sure the power connector on the back of the board clears the slot on the chassis. Tilt the board only until you feel resistance from the bottom of the board or you could damage the bottom of the board.
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Install the new riser card: With the bottom of the board tilted up, hook the tab on the chassis into the slot on the small end of the board. Tilt the top of the board down slightly and fit the tabs on the bottom of the board into the slots on the chassis.
Using the BIOS Setup Utility About the BIOS Setup utility The computer’s BIOS has a built-in setup utility that lets you configure several basic system characteristics. The settings are stored in battery-backed RAM and are retained even when the power is off. To enter the BIOS Setup utility, restart the computer and then press F1 when prompted during the startup process.
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As you select items on the Main menu and in submenus, you will see specific information related to the current selection in the Item Specific Help box. Refer to the Help box for information about the menu options. The command bar shows the keystrokes necessary to access help, navigate through the menus, and perform other functions.
Flash memory simplifies distributing BIOS upgrades. If you need a new version of the BIOS, you can download the BIOS update from technical support on the Gateway web site and install the new version from a diskette. To update the BIOS: Create a bootable diskette.
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Press T to select the file name and then press E . The computer NTER warns you that the BIOS is about to be changed and asks you to confirm the BIOS version. Press E . The BIOS files are loaded. NTER Once the BIOS files have been loaded, remove the diskette from drive A: and press E...
Setting the system board jumpers The J6C1 configuration jumper on the system board lets you clear passwords and recover the BIOS. (See the figure on page 5 for the location of the jumper.) The table below shows the settings required to perform those tasks. Make sure you turn off the computer and unplug the power cord before moving the jumper.
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To recover the BIOS: Turn off the computer, disconnect the power cord, and disconnect the modem cord, if your computer has a modem. Open the case by following the instructions on page 12, observing the static electricity precautions on page 11. Remove the jumper on the J6C1 jumper and set it aside.
Managing Your System Protecting against power source problems Surge suppressors, line conditioners, and uninterruptible power supplies (UPS) can help protect your system against power source problems. Surge suppressors During a power surge, the voltage level of electricity coming into your system can increase far above normal for a few milliseconds.
When purchasing a surge suppressor: Make sure the surge suppressor meets the appropriate product safety certification for your location, such as Underwriters Laboratories (UL) or Conformite European (CE). Check the maximum amount of voltage the suppressor allows to pass through the line. The lower the voltage that the suppressor allows to pass through, the better the protection for your system.
Creating a startup diskette If your computer hard drive is damaged, you may not be able to start the computer from the drive. A startup diskette is a bootable diskette that enables you to start the computer and attempt to fix the problem. When you set up Windows 95 or Windows 98, you are prompted to create a startup diskette.
Protecting against viruses A virus is a program written with malicious intent for the purpose of creating havoc in a computer system. Viruses spread through executable files, document macros, or boot sectors. Diskettes used in a contaminated computer can get a virus and transfer the virus when used in another computer.
Checking system health with LANDesk ® LANDesk Client Manager is a desktop management interface (DMI) that lets you monitor the health of your system components. Through LANDesk, you can view software and hardware properties. You can also set LANDesk to notify you when system resources reach certain levels.
Using hard drive maintenance utilities By regularly using the following utilities, you can help maintain the performance of your hard drive: ScanDisk (Windows 95 and Windows 98) Check Disk (Windows NT) Disk Defragmenter (Windows 95 and Window s98) Using ScanDisk in Wind ows95 and Window s98 ScanDisk checks the hard drive for bad sectors or lost allocation units and enables you to fix them.
Using Check Disk in Wind owsNT Check Disk checks the hard drive for bad sectors or lost allocation units and enables you to fix them. Bad sectors are parts of a hard drive or diskette that do not hold data. A lost allocation unit is a group of sectors that has lost its place in the table that the operating system uses to locate files.
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Log off network connections before starting Disk Defragmenter, or network communication may stop the defragmentation process and restart it at the beginning. Also, do not use your keyboard or mouse during the defragmentation process or the process may stop and restart at the beginning. Important A disk defragmentation utility does not ship with Windows NT, but you can purchase one.
Managing hard drive space By deleting unneeded files from your hard drive and managing the space that is automatically allocated for saving certain files, you can help maintain the performance of the hard drive. Checking hard drive space In Windows, you can see a chart of the available hard drive space. To check hard drive space: Double-click on the icon on the desktop.
To run Backup in Windows NT: Click select , and then select Star , Programs Administrative Tools. Click Backup Follow the instructions on the screen. Deleting unneeded files By deleting unneeded files from the hard drive, you free up space on the har drive and help improve hard-drive performance.
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You can save space on the hard drive by decreasing the size of the internet file disk cache. See your browser’s Help files for instructions. Emptying the Recycle Bin When you delete a file in Windows, it is not immediately removed from the hard drive.
Power management The power-management features supported by your system are described in the following sections. About soft-off When you turn off your computer by following the Windows shutdown procedure or pressing the power button, a small amount of power (less than 5 watts) still runs to the wakeup circuitry on the system board.
On the Advanced tab, check the option Show suspend command on Start menu Click After you have added the option to the menu, you can put your Suspend Star system into suspend from a normal working state by clicking and then Start clicking Suspend...
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When the system is in standby, it appears to be off. The computer’s power LED turns amber and the monitor goes dark, indicating that the system has entered standby. However, some wakeup events can bring the system out of standby. Checking the type of power management on your system ACPI is available only if Windows 98 was installed with ACPI enabled.
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To set the computer’s power button to put the system into standby: Click select and click The Control Panel Start, Settings, Control Panel. window opens. Double-click The Power Management Properties Power Management. window opens. Click the tab. Advanced Under select When I press power button on my compute , Stand by Click...
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If your system uses APM, move the mouse. (A PS/2 or USB mouse can bring the system out of standby.) I If you have set the power button to be a stand-by button, press the power button for less than 4 seconds. The power LED turns green, and your system returns to the state it was i before it entered standby.
Cleaning Your System Cleaning the mouse If the mouse pointer on the screen moves erratically when you move the mouse, the inside of the mouse may be dirty. To clean the mouse: Turn off the computer and then disconnect the mouse cable from the mouse port.
Cup your hand under the mouse and turn your mouse right-side up. The roller ball should drop into your hand. If it does not, gently shake the mouse until the ball drops out of the socket. Use adhesive tape to pick up any dust or lint on the surface of the ball and wipe away dirt or lint inside the ball socket.
Cleaning the computer and monitor cases Warning When you clean the system, turn off the computer, monitor, and peripherals and unplug the power cords. Be careful not to drip liquid into the computer, monitor, and peripherals when cleaning the system. Always turn off the computer and other peripherals before cleaning any components.
Troubleshooting Troubleshooting guidelines Only qualified personnel should open the computer for maintenance and troubleshooting. If you are confident that you are qualified to maintain and troubleshoot the computer yourself, make certain you follow basic safety precautions: Warning To avoid exposure to dangerous electrical voltages and moving parts, turn off your computer and unplug the power cord and modem cord before removing the computer cover.
Does an error message appear on the screen? If so, write it dow word for word. You can visit the technical support area of the Gateway Web site (www.gateway.com/support) for answers to frequently asked questions and more information on contacting Gateway.
BIOS messages This section lists common BIOS messages that may be displayed on your monitor. Some of the messages report on normal operations and others report errors If you see any BIOS message that reports an error, make sure that the BIOS on your system is the latest one available.
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Message Explanation Memory Size Decreased The memory size has decreased since the last time the computer was started. This message normally appears whenever you remove a memory module. No Boot Device Available The system did not find a boot device. Make sure there is a bootable CD in the CD-ROM drive, a bootable diskette in the diskette drive, or boot information on the hard drive.
Viewing system resources You can view how the interrupt request (IRQ), direct memory access (DMA), input/output (I/O), and memory resources are used on your system. You may want to check what system resources are already used before adding peripherals to avoid conflicts in resource usage. Viewing resource usage may also help you troubleshoot problems.
Appendix System Specifications The following table lists the specifications for your system. Case size (without the tower base) 3.65 x 11.50 x 14.00 inches. (H x W x D) ® Processor Intel Celeron™ processor with plastic pin grid array (PPGA) packaging Cache 128K on processor Two sockets on the system board support 3.3-volt...
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Temperature, operating 10° to 35° Celsius Humidity, operating 20 to 80 percent Altitude -200 feet to 10,000 feet Voltage, AC input 90 to 135 VAC, 180 to 265 VAC Frequency 47 to 63 Hz Certification FCC Class B, ETL Listed to UL 1950, CAN/CSA STD C22.2 No.
Regulatory Compliance Statements American Users: This device has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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EN 61000-4-2:1995 or IEC 801-2:198 ENV 50140:199 or IEC 801-3:1984 EN 61000-4-4:1988 or IEC 801-4:199 [ii] Low Voltage Directive (Safety) 73/23/EEC as per EN 60950: 1992 Japanese Users: This equipment is in the Class 2 category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential area.
Index additional information, getting diskette drive, replacing the 3.5-inch Advanced menu, BIOS Setup utility drives audio jacks about replacing replacing CD-ROM drive replacing diskette drive battery replacing hard drive replacing standard safety information BIOS (basic input/output system) messages error messages updating Exit menu, BIOS Setup utility BIOS Setup utility...
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replacing 3.5-inch diskette drive LANDesk Client Manager battery installing CD-ROM drive restoring hard drive line-in jack heat sink line-out jack power supply processor system board Main menu, BIOS Setup utility restoring LANDesk Client Manager managing power riser card manual conventions back view monitor, cleaning component locations...
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system board tray assembly reinstalling removing System Restoration CD, using tower conversion feature troubleshooting additional sources of information guidelines safety precautions using the System Restoration CD updating the BIOS (basic input/output system) UPS (uninterruptible power supply) USB (universal serial bus) ports video port viruses, protecting against voltage selector switch...
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MAN US E1400 SYSTEM GDE RO 7/99 8504419...
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