Troubleshooting - TRENDnet TEW-715APO User Manual

TRENDnet User's Guide

Troubleshooting

Q: I typed http://192.168.10.100 in my Internet Browser Address Bar, but an error
message says "The page cannot be displayed." How can I access the access point
management page?
Answer:
1. Check your hardware settings again and that all cables are properly connected
2. Make sure the LAN and WLAN lights are lit.
3. Make sure your network adapter TCP/IP settings are set in the subnet class as the
access point when accessing with a static IP address or Obtain an IP address
automatically (see the steps below).
4. Press on the factory reset button for 15 seconds, the release.
Windows 7
a. Go into the Control Panel, click Network and Sharing Center.
b. Click Change Adapter Settings, right-click the Local Area Connection icon.
c. Then click Properties and click Internet Protocol Version 4 (TCP/IPv4).
d. Then click Obtain an IP address automatically and click OK.
Windows Vista
a. Go into the Control Panel, click Network and Internet.
b. Click Manage Network Connections, right-click the Local Area Connection
icon and click Properties.
c. Click Internet Protocol Version (TCP/IPv4) and then click Properties.
d. Then click Obtain an IP address automatically and click OK.
Windows XP/2000
a. Go into the Control Panel, double-click the Network Connections icon
b. Right-click the Local Area Connection icon and the click Properties.
c. Click Internet Protocol (TCP/IP) and click Properties.
d. Then click Obtain an IP address automatically and click OK.
Note: If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
© Copyright 2012 TRENDnet. All Rights Reserved.
Q: I am connected to the access point and able to pull DHCP from my network, but I
cannot get onto the Internet. What should I do?
Answer:
1. Verify that you can get onto the Internet with a direct connection into your router
(meaning plug your computer directly to the router and verify that your single computer
can access the Internet).
2. Power cycle your modem and router. Unplug the power to the modem and router.
Wait 30 seconds, and then reconnect the power to the modem. Wait for the modem to
fully boot up, and then reconnect the power to the router.
3. Contact your ISP and verify all the information that you have in regards to your
Internet connection settings is correct.
Q: I cannot connect wirelessly to the access point. What should I do?
Answer:
1. Double check that the WLAN light on the router is lit.
2. Power cycle the access point. Unplug the power to the router. Wait 15 seconds, then
plug the power back in to the router.
3. Contact the manufacturer of your wireless network adapter and make sure the
wireless network adapter is configured with the proper SSID. The preset SSID is
TRENDnet (model_number).
4. Please see "Wireless Performance Consideration" if you continue to have wireless
connectivity problems.
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